WorkSourceWA.com

Technology to enhance our important work with job seekers,

employers and program participants

2

Today

• We only serve 12% of our area’s job seekers

• Candidates seek referrals to jobs they may not be qualified to do

• We often don’t know if seekers actually apply after we refer them

• Job matching in SKIES is often slow and ineffective.

After we implement

• Instead of referrals, seekers will actually apply for a position

• The software ranks seeker resumes according to how well a seeker’s skills and education match the position

• We will spend more time assisting customers with building their job finding skills and less screening seekers

• The software expands our reach, and allows us to grow our customer base (target 25%) and the need for our services.

Why are new changing the model?

Agenda• Introductions and Overview• Job Match (Seeker)

– Account Set Up– Profile Details– Dashboard Features– Resumes– Find and Apply for a Job

• Job Match (Employer)– Account Set Up– Dashboard Features– Create a Job Posting– Search for and Review Candidates

• Impersonation• Questions

How real-time data gets into the system

Job MatchingEmployer

(Self-Service)

Job MatchingJob Seeker

(Self-Service)

• Create Account/Profile• Build/Upload Resume• Search/Apply Jobs•Utilize Career Tools & Resources

Customer Management (Job Seeker)

• Document Activities and Case Notes• Complete Applications and Assessments• Create Goal Action Plans• Customer Satisfaction Surveys

Customer Management

(Employer)

• Document Employer Activities• Job Placement Records• Employer Surveys

• Create Account/Profile• Post Jobs• Search Resumes• Manage Candidates

User may use the single sign-on button in the Customer Management system to offer staff-assisted support by impersonating job seekers and employers.

One way flow

Complete Profile

Job Seeker Workflow

Welcome Page Login / Create

AccountResidential Information

Create Account: Verification and Account Details

Seeker Dashboard

Seeker Start

Profile Details: Demographics,

Military Service, Disability, Farm

Worker, Program Assistance

Upload Application Docs

Create Cover Letters

Use Career Tools and Resources

Build/Upload Resumes

Search and Apply for Jobs

Job Matching Seeker: Contents

• Account Creation• Job Seeker Dashboard, Profile/Registration• Resumes• Cover Letters• Documents• Search Jobs• Career Tools• Resources

Navigate to Job Matching – Job Seeker

my.washington.monster.com

Employer Workflow

Submit Account, User, and Company

Information

Central office Approves

Employer Account

Employer Dashboard

Post Jobs

Search Resumes

Manage Candidates

Employer Start

Account Log In

Job Matching Employer: Contents

• Account Creation & Registration• Employer Dashboard• Job Posting• Resume Search• Manage Candidates• Hiring Library

Navigate to Job Matching – Employer

hiring.washington.monster.com