Workplace Violence - Compliance Solutions: PEC · 2019-03-08 · Training • Workplace violence...

PPT-SM-WRKPLCVILNC V.A.0.0

Workplace Violence

1


Workplace Violence Workplace violence is any physical assault, threatening behavior or verbal abuse that occurs in the work setting.

2


Workplace Violence • Includes any act that

– Threatens safety of workers or customers – Affects health, life or well being – Results in damage to property

• Companies can be cited under the general duty clause

3


Workplace Violence Violence comes in many forms • Intimidation • Harassment • Threats • Swearing or shouting out of anger • Stalking • Sexual assaults • Fights • Shootings

4


Four Categories of Workplace Violence 1. Type I – Strangers 2. Type II – Clients/customers 3. Type III – Coworkers 4. Type IV – Personal relationships

5


Four Categories of Workplace Violence • Workplace violence affects all of us • Do not hesitate to share concerns with your

supervisor • Disregarding this rule is grounds for immediate

firing and possible legal prosecution

6


Prevention • Workplace violence prevention (WVP) has no national

standards, but falls under the general duty clause • NIOSH encourages WVP programs • Prevention strategies include

– WVP programs – Security measures – Visitor procedures – Pre-employment screening – Worker training – Employee assistance programs

7


Policies and Procedures • New hire paperwork usually includes a form

allowing your company to search you • Any refusal to cooperate in a search will result in

not being allowed onto operator premises

8


Policies and Procedures Prohibited/banned items • Firearms • Ammunition • Any other weapon

9


Security Security measures may include • Adequate lighting in parking lots • Trained security personnel • Alarm signals or emergency phones • Signs indicating that areas are off limits • Checkpoints • Badges or vehicle passes • Arrangement of work space • Adequately marked escape routes

10


Identifying Aggressive Behavior • Many violent acts are preceded by aggressive

behavior • Alert your supervisor at the first sign of violent

behavior

11


Risk Factors • Conditions or circumstances that increase the

likelihood of violence occurring • May include

– Increased productivity demands – Personality conflicts – Emotional disturbance – Unfair disciplinary action – Drug or alcohol use on the job

12


Training • Workplace violence prevention programs should

include periodic training for workers and supervisors

• Ensures all workers adhere to policies, procedures and work practices

• Makes the workplace more secure

13


Training Preventing workplace violence • Teamwork • Respect for coworkers • Zero tolerance of violent or harassing behaviors • Appropriate discipline

14


Threat Response • Threats may come across subtly • Dealing with threats and finding a way to address

them is key to preventing violence

15


Zero Tolerance Policy • Zero tolerance means no form of violence or

harassment will be tolerated • Enforces automatic consequences with intention of

eliminating undesirable conduct • Predetermined consequence does not have to be

strict, but always has to be handled the same way

16


Reporting and Investigating Aggressive Behavior • Violent acts should be reported to a supervisor

immediately • Your company should encourage reporting

disturbing incidents or possible danger • Companies have to inform workers of

– Where to report – What to report

17


Discipline • Discipline and consequences must be

– Fair – Reasonable – Consistent

• Supervisors should follow through with appropriate disciplinary action

18


Discipline Disciplinary actions may include • Warnings • Reprimand • Suspension • Termination • Legal liability

19

PPT-SM-WRKPLCVILNC V.A.0.0 20

Workplace Violence Quiz

November 2013 Safety Meeting

Name: Date:

INSTRUCTIONS: Sign and date this quiz sheet. Circle the letter representing the correct answer to each quiz question below.

QUIZ-SM-WRKPLCVILNC V.A.0.0

1. Workplace violence is any physical assault, threatening behavior or verbal abuse that occurs in the work

setting. A. True B. False

2. Workplace violence includes any act that _________________. A. Threatens the safety of workers or customers B. Affects health, life or well being C. Results in damage to property D. All of the above

3. The four categories of workplace violence include ______________. A. Mothers, fathers, brothers and sisters B. Bombers, snipers, gunmen and aircraft pilots C. Strangers, clients/customers, coworkers and personal relationships D. None of the above

4. Items that may be prohibited from your company’s property include _______________. A. Firearms B. Ammunition C. Any other weapon D. All of the above

5. Risk factors are conditions or circumstances that increase the likelihood of violence occurring. A. True B. False

6. Preventing workplace violence requires all of the following, except _________________. A. Teamwork B. Zero tolerance of violent or harassing behaviors C. A lack of respect for coworkers D. Appropriate discipline

7. Zero tolerance means no form of violence or harassment will be tolerated. A. True B. False

8. Violent acts should be reported to a supervisor once the act has taken place and has entered the investigation stage. A. True B. False

9. Discipline and consequences must be ____________. A. Fair B. Reasonable C. Consistent D. All of the above

10. Disciplinary actions may include warnings, being reprimanded, suspension, termination or legal liability. A. True B. False

Workplace Violence Answer Key

Below is the answer key for the quiz.

November 2013 Safety Meeting

KEY-SM-WRKPLCVILNC

V.A.0.0

1. A

2. D

3. C

4. D

5. A

6. C

7. A

8. B

9. D

10. A

This is to certify that

has successfully completed thePEC Safety Meeting

Date AwardedInstructor

Workplace Violence

Workplace Violence - Compliance Solutions: PEC · 2019-03-08 · Training • Workplace violence...

Documents

Transcript of Workplace Violence - Compliance Solutions: PEC · 2019-03-08 · Training • Workplace violence...