Workplace-as-a-Service Presentation
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Transcript of Workplace-as-a-Service Presentation
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended
for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or
privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
Workplace-as-a-Service
Danny Runnels
Public Sector Account Manager
Overview
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
Today we would like to have an interactive discussion on how your
organization is addressing the changing workplace
02
• The Changing Workplace
• Empowering Employees With Workplace
Transformation
•Transform your business with
Workplace-as-a-Service
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.03
The Changing Workplace
Traditional Today
Baby boomers Millennials
Silos &
ownershipCollaboration
& sharing
Traditional
office
Work
anywhere
IT controlBring your
own tech
Demographic shift
Millennials replace
Boomers
Location of work
Varies widely, offices no
longer daily destination
Team structures
Dynamic and agile
(e.g. gun for hire)
Consumerization
Driving user ownership
and app preference
Leverage Workplace Transformation to Gain
Competitive Advantage
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
Compete with industry goliaths from a position of strength
Adjust and respond to fast changing business realities
Focus your resources on driving business growth and revenue generation
Attract and retain top industry talent
Predictability in your per employee technology spend
04
Traditional Employee Enablement Infrastructure
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
Look familiar?
05
Traditional Employee Enablement Infrastructure
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
• Extremely Complex
• Devours Resources
• Capital Investment Guzzler
Sound about right?
06
7 © 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
Enterprise
Grade Voice
Online
Collaboration
Enterprise
Grade Voice
Local/
LD Calling
Audio/
Video Conf.
Online
Collaboration
IM &
Presence
Storage
AppsDevices
Most Businesses Have These…Right?
8 © 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
24 x 7 Management
Proactive
Capacity Mgmt.
Multi-Carrier
Support
Per Site Implementation Single Vendor
Single POC for
Customer Care
Predictable
Spend
Integrated
Service
Enterprise
Grade Voice
Local/
LD Calling
Audio/
Video Conf.
Online
Collaboration
IM &
Presence
Storage
AppsDevices
But Only a Few Have These…
9 © 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
24 x 7 Management
Proactive
Capacity Mgmt.
Multi-Carrier
Support
Per Site Implementation Single Vendor
Single POC for
Customer Care
Predictable
MRC
Integrated
Service
Enterprise
Wi-Fi
WAN
Connectivity
Wireless
Connectivity
SIP
Trunking
Mobile Device
Management
Managed
ServicesEnterprise
Grade Voice
Local/
LD Calling
Audio/
Video Conf.
Online
Collaboration
IM &
Presence
Storage
AppsDevices
How About Having All of These Together?
10 © 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
24 x 7 Management
Proactive
Capacity Mgmt.
Multi-Carrier
Support
Per Site Implementation Single Vendor
Single POC for
Customer Care
Predictable
Spend
Integrated
Service
Enterprise
Wi-Fi
WAN
Connectivity
Wireless
Connectivity
SIP
Trunking
Mobile Device
Management
Managed
ServicesEnterprise
Grade Voice
Local/
LD Calling
Audio/
Video Conf.
Online
Collaboration
IM &
Presence
Storage
AppsDevices
Introducing Workplace-as-a-Service
So You Can Focus on Your Business
11
Provide your business the foundation and support it needs with no upfront core
capital and a predictable per user monthly spend
Sprint Workplace-as-a-Service
Enterprise
Managed Wi-Fi
Monitored and
Secure WANIM and Presence
Infrastructure
Online
Collaboration
Audio and Video
Conferencing
Long Distance
and Local Calls
Supports BYOD and Multicarrier
Fully Managed and
Integrated Service
Workplace-as-a-Service Seat
Mobile Device
ManagementEnterprise
Grade Voice
CollaborativeWorkplace
GreaterInnovation
Integrated Experience
Happy
Employees
Positive Impacts
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
Enterprise
Managed Wi-Fi
Monitored and
Secure WANIM and Presence
Infrastructure
Online
Collaboration
Audio and Video
Conferencing
Long Distance
and Local Calls
Supports BYOD and Multicarrier
Fully Managed and
Integrated Service
5 GB Data
Unlimited Voice, Text
and Data on the
Sprint network
Workplace-as-a-Service SeatCompanion
Wireless Seat
12
Now you can offer the tools and applications to deliver workplace collaboration
enablement “as a service”
Mobile Device
ManagementEnterprise
Grade Voice
Sprint Workplace-as-a-Service
Integrated Experience
Positive Impacts
25%-50% Savings
PredictableMRC
MDM
Enablement
Taxes and surcharges apply. Off-network limitations apply for smartphones. Tablet Plan: Add’l on-network data usage: $15/GB. Add’l off-network data can be added by
opt in only for 25¢/MB for tablets. © 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and
may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without
authorization.
CL Offer only
Transformed our workplace
• Helped manage multiple, disparate systems for employee enablement
• Integrated platforms and applications to drive collaboration
• Supported growing number of mobile employees
To today’s workplace
• Implemented UC&C component of Workplace-as-a-Service
• Provided consistent employee experience across multiple devices
Affected our bottom line
• 90% of employees say they are more productive, have a better work life
balance and are happier with their job
• Improved collaboration for 100% of Sprint employees with a simple, scalable solution
• Worked to create significant percentage savings in operating costs due to increased
workforce productivity
Sprint has realized these benefits through a similar employee empowerment shift and
transformed its success into a turnkey service scalable to your business
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.13
Our Story
*Taxes and surcharges are variable
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
14
What is it?
The Workplace-as-a-Service Difference
Adjust to changing business realities and focus on business growth and innovation
A transformative service delivery
model that:
• Seamlessly provides all core
communication and productivity tools
• Eliminates core upfront capital costs
• Is fully managed and integrated
• Is implemented on a site-by-site basis
• Offers a predictable monthly reoccurring
charge*
• Simplifies vendor management
Help us to Better Understand Your Environment
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
❑ New or existing location
❑ 20-200 employees at target site
❑ Site uses MPLS or DIA Broadband
❑ Corporate intranet used for Internet access
❑ Conference room phones
❑ Network-connected printers/ fax/ multi-functional devices
❑ Number of vendors supporting the site for similar or identical needs: ______________________
❑ Can customer enable five users at target site to participate in beta program?
❑ Can these five beta users download required software on mobile devices?
❑ Is multi-carrier or use of any device (phone/ tablet/PC/Mac) important to customer?
❑ What is the percentage of company-owned devices for target site?___________________
❑ Employees at target site are:
❑ Heavy Smartphone users
❑ Use tablets for work
❑ Customer allows only corporate-provided devices
❑ Customer planning to deploy tablets to employees
❑ Customer already has or planning to allow Bring Your Own Device (BYOD) program in next six to twelve months
❑ Target site has low or no volume of international voice calls
❑ Customer plans to retire PBX for the target site
❑ Rising audio conferencing costs for the target site are a concern
❑ Customer benefits of current PBX or voice solution: four-digit dialing, etc.: _________________________________________________________
❑ Current Integrated Communications solution:________________________________________
❑ Does customer have a video conferencing solution for employees? ____________________________________________________
❑ Customer is interested in providing video conferencing to employees
❑ Target site has Wi-Fi or plans to deploy Wi-Fi in next six to twelve months for the target site
❑ Customer has not recently deployed new Wi-Fi equipment or needs Wi-Fi upgrade in next six to twelve months for the target site
❑ Customer currently has a guest Wi-Fi network for the target site
Target SiteEmployee
EnablementDevices Voice
Integrated Communications
Wi-Fi
15
Appendix
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential or
privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
Empowerment at Your Finger Tips
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
Promotes collaboration – shift to a simpler more
collaborative approach to keep you connected
wherever the workplace may be
Drives innovation – workplace transformation
drives innovation which ultimately leads to
business growth
Integrated experience – Workplace-as-a-Service
is a fully managed, integrated service
implemented on a site-by-site basis
Happy Employees – make the change to newer
technology increasing employee engagement,
resulting in big changes to your bottom line
1
2
3
4
Sprint’s complete turn-key solution for employee enablement
17
Sprint Provides More Services You Can Add On
Ask Sprint for details on more services you could use in your workplace
18 © 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
Desk Phones Multi-device support
(i.e. Fax machines)
Additional
bandwidth
Microsoft
Office 365Google Application for
Work
Conference Room
Phones
19Taxes and surcharges apply. Off-network limitations apply for smartphones. Tablet Plan: Add’l on-network data usage: $15/GB. Add’l off-network data can be added by
opt in only for 25¢/MB for tablets. © 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and
may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without
authorization.
Workplace-as-a-Service – Tangible Time & Cost Savings
AFTE
R
• Mobile phone, tablets, data cards with voice,
text and data plans
• Audio conferencing infrastructure
• Wide-area voice and data (MPLS. SIPT, DIA,
private lines, broadband, etc.)
• Email Infrastructure
• Wi-Fi and LAN infrastructure per site
• Instant messaging and collaboration tools
(WebEx, Go to Meeting, etc.)
• Voice-centric services (phone, wiring, local
service, PBX, IP-PBX, etc.)
• Video conferencing infrastructure
• Mobile device management (MDM/BYOD)
Hard Costs Soft Costs
• Product Integration
• Design
• Purchase
• Build
• Training
• Ongoing end-user support
• Capacity management
• Troubleshooting
• Maintenance
• Replacement
• SLA, reporting
• Project management
Total Spend -$300-$400/Employee/Month**
Total Spend -$50-$75/Employee/Month**
BEFOR
E
Integrated Experience
25%-50% Savings
PredictableMRC
MDM
Enablement
What Are Your Current Costs?
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
Number of employees at site: ___________________
Workplace-as-a-
Service
One-Time (NRC)
(e.g. device costs, hardware
costs, deployment, etc.)
On-Going (MRC)
(e.g. wireless plan costs,
monthly service charges,
etc.)
Soft Costs (% of overall)
(e.g. project management, SLA,
reporting etc.)
Collaboration Industry Average Your Cost Industry Average Your Cost Industry Average Your Cost
• Video conferencing
• Office Apps
• Instant Messaging
• Document Sharing
• Email Infrastructure (optional)
20%
35%
WAN/LAN
• Routers and connection hardware
• MPLS/DIA/other broadband
• Wi-Fi & LAN infrastructure
20%
20%
20%
PBX
• Hardware
• Software
• Desk phones
25%
25%
25%
Wireless
• Mobile Phones
• Tablets
• Data Cards, Hot-Spots
• Embedded Laptops/Net Books
• Mobile Device Management (MDM)
20%
25%
Total Spent20
21
• Simple, per-seat pricing
• Per-site implementation
Complete, turn-key
employee enablement
Taxes and surcharges apply. Off-network limitations apply for smartphones. Tablet Plan: Add’l on-network data usage: $15/GB. Add’l off-network data can be added by
opt in only for 25¢/MB for tablets. © 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and
may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without
authorization.
PredictableMRC
Integrated Experience
25%-50% Savings
MDM
Enablement
Workplace-as-a-Service – Focus on Driving Business
Understand the Architecture
© 2014 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or it's relevant affiliates and may contain restricted, confidential
or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.
Integrated Solution delivered as a ServiceBefore
After
Vendor bills
Option to choose
single vendor with
simple, per-seat pricing
Let Workplace-as-a-Service makes your life easier by using a single vendor for
all of your IT and telecom services
22