WORKING WITH INMATES AND OFFENDERS IN FACILITIES: SAFETY THROUGH AWARENESS AND KNOWLEDGE

WORKING WITH INMATES WORKING WITH INMATES AND OFFENDERS IN AND OFFENDERS IN

FACILITIES:FACILITIES:SAFETY THROUGHSAFETY THROUGH

AWARENESS AND KNOWLEDGEAWARENESS AND KNOWLEDGE

THIS PRESENTATION THIS PRESENTATION INCLUDES INFORMATION INCLUDES INFORMATION THAT IS MEANT TO THAT IS MEANT TO HEIGHTEN YOUR HEIGHTEN YOUR AWARENESS THROUGH AWARENESS THROUGH EDUCATIONEDUCATION, , NOT FEARNOT FEAR. .

THESE ARE THESE ARE SOCIETIES WITHIN SOCIETIES WITHIN THEMSELVESTHEMSELVES, WITH THEIR OWN , WITH THEIR OWN

SOCIAL HIERARCHIES AND RULES SOCIAL HIERARCHIES AND RULES DEVELOPED BY AND RELATED TO DEVELOPED BY AND RELATED TO FACTORS FACTORS WEWE MAY OR MAY NOT MAY OR MAY NOT

BE AWARE OF.BE AWARE OF.

CRIMINAL “CON GAMES” AND CRIMINAL “CON GAMES” AND MANIPULATION CAN EXIST IN MANIPULATION CAN EXIST IN EVERY CORRECTIONAL EVERY CORRECTIONAL FACILITY, IRRESPECTIVE OF FACILITY, IRRESPECTIVE OF THE SECURITY LEVEL.THE SECURITY LEVEL.

Jails are totalitarian Jails are totalitarian communities; places where communities; places where people are held against their people are held against their will and forced to live with will and forced to live with their controllers. Freedom their controllers. Freedom of speech, choice and of speech, choice and movement are restricted. movement are restricted.

They are communities They are communities where one is told when to where one is told when to arise, when to retire, what arise, when to retire, what to eat, what to wear and to eat, what to wear and what is acceptable what is acceptable behavior.behavior.

In society, if a person doesn't In society, if a person doesn't like the way he is treated, he like the way he is treated, he can quit or walk away. If an can quit or walk away. If an organization doesn't like the organization doesn't like the way he behaves on the job, it way he behaves on the job, it can fire him. In both situations, can fire him. In both situations, conflict is avoided. conflict is avoided.

In a correctional In a correctional setting, these options setting, these options aren’t available to the aren’t available to the inmate/offender…inmate/offender…

THAT IS WHAT MAKES THAT IS WHAT MAKES

professional communication with professional communication with all persons in the correctional all persons in the correctional setting SO IMPORTANT. setting SO IMPORTANT.

IT promotes aIT promotes a

SAFE and pleasant SAFE and pleasant

environmentenvironment for the for the

staff and offender. staff and offender.

After viewing the PowerPoint, you will be After viewing the PowerPoint, you will be able to:able to:

1. Identify ways the human mind can 1. Identify ways the human mind can be manipulated.be manipulated.

2. Identify traits associated with 2. Identify traits associated with people who are targets for people who are targets for manipulation.manipulation.

3. Identify the steps of a "setup" of staff.3. Identify the steps of a "setup" of staff.

4. Identify tools used to “setup” staff 4. Identify tools used to “setup” staff members.members.

5. Identify protectors staff can use to 5. Identify protectors staff can use to avoid “setups”.avoid “setups”.

THE MANIPULATION PROCESSTHE MANIPULATION PROCESS::

The human mind can be The human mind can be manipulated in a variety of ways; manipulated in a variety of ways; fatigue, threat, isolation, hunger, fatigue, threat, isolation, hunger, sleep deprivation sleep deprivation and fearand fear..

THE MANIPULATION PROCESS:THE MANIPULATION PROCESS:

One reason that people are One reason that people are vulnerable to manipulation is the vulnerable to manipulation is the fact that they readily accept fact that they readily accept information information without question without question when when it appears to be consistent with their it appears to be consistent with their hopes or beliefs. hopes or beliefs.

Some of the Some of the traitstraits associated associated with people who are targets for with people who are targets for manipulation are:manipulation are:

Naiveté - "Having or displaying a Naiveté - "Having or displaying a simple or trusting nature; lacking simple or trusting nature; lacking in experience, lacking in careful in experience, lacking in careful judgment or analysis. judgment or analysis.


TRAITS:TRAITS:

Excessive friendliness and over Excessive friendliness and over familiarization - such as familiarization - such as discussing personal problems or discussing personal problems or financial matters.financial matters.

THE MANIPULATION PROCESS:


Staff should develop an attitude Staff should develop an attitude of helpfulness while maintaining of helpfulness while maintaining the necessary professional the necessary professional barrier. barrier.

TECHNIQUES OF THE SET-UPTECHNIQUES OF THE SET-UP

The Observation Process:The Observation Process:Body Language Observation: Body Language Observation: The The manner and method in which staff manner and method in which staff carry themselves gives off messages.carry themselves gives off messages.


A. A. PosturePosture can indicate an employee's can indicate an employee's demeanor.demeanor.

B. B. Nervous actions Nervous actions such as biting such as biting lip/fingernails or shifting from foot to lip/fingernails or shifting from foot to foot.foot.

C. C. AppearanceAppearance, such as wrinkled , such as wrinkled clothing or buttons left open indicate clothing or buttons left open indicate sloppiness or laziness.sloppiness or laziness.


Listening Observation:Listening Observation: Whether staff members like it or not,Whether staff members like it or not,

their conversations are constantly their conversations are constantly “overheard”.“overheard”.


Information gathering locations:Information gathering locations:

Staff dining areas Staff dining areas - - casual casual conversation while eatingconversation while eating

Phone conversationsPhone conversations - - How you How you respond to others, peers and respond to others, peers and inmates while using the phoneinmates while using the phone

HallwaysHallways - - who is listening or who is listening or watching you?watching you?

TECHNIQUES OF THE SET-UPTECHNIQUES OF THE SET-UP TYPES OF DESIRED INFORMATION:TYPES OF DESIRED INFORMATION:

Likes and dislikes Likes and dislikes - conversation is - conversation is designed around topics employee designed around topics employee shows interest in.shows interest in.

Personal data Personal data - area where home is, - area where home is, anything to formulate a “lifestyle anything to formulate a “lifestyle picture”.picture”.

Personal history Personal history - employees' - employees' experience and educational experience and educational background.background.


Verbal ObservationVerbal Observation - - Preliminary Preliminary testing begins.testing begins.

Inmate engages staff in Inmate engages staff in conversations:conversations:

Confirms predictions from Confirms predictions from listening observation.listening observation.

Gathers more information.Gathers more information.

TECHNIQUES OF THE SET-UPTECHNIQUES OF THE SET-UP Action ObservationAction Observation

a. Inmate violates a rule to determine if a. Inmate violates a rule to determine if predicted employee reaction is correct.predicted employee reaction is correct.

b. Staff observed for the following b. Staff observed for the following (and interpreted by inmates):(and interpreted by inmates):

(1)(1) Method of responseMethod of response

(2)(2) Reaction to emergenciesReaction to emergencies

(3)(3) Levels of toleranceLevels of tolerance

(4)(4) Satisfaction with the jobSatisfaction with the job

Selection of a victimSelection of a victim:: 1. 1. Intentional SelectionIntentional Selection The following characteristics could The following characteristics could

indicate weakness.indicate weakness. a. Excessive friendliness/over-familiarity.a. Excessive friendliness/over-familiarity.

b. A naive and trusting nature.b. A naive and trusting nature.

c. Lack of experience - lack of c. Lack of experience - lack of understanding of the correctional understanding of the correctional environment and the inmate’s mindset.environment and the inmate’s mindset.

Selection of a victimSelection of a victim:: 2. 2. Accidental SelectionAccidental Selection

a. Hidden weakness – any a. Hidden weakness – any personality trait possessed by a staff personality trait possessed by a staff member that inmate perceives as a member that inmate perceives as a weakness.weakness.

b. Change of family status can affect b. Change of family status can affect employee (divorce, birth of child, employee (divorce, birth of child, etc.)etc.)

Selection of a victimSelection of a victim:: 33. Inmate manipulators place staff into 3 . Inmate manipulators place staff into 3

categories:categories:

a. The a. The SOFT SOFT type:type:

(1)(1) Usually overly trustingUsually overly trusting

(2)(2) Overly familiar and naiveOverly familiar and naive

(3)(3) Understanding, SympatheticUnderstanding, Sympathetic

(4) Strong desire to “help”

(5) An inability or unwillingness to

say “NO”

Selection of a victimSelection of a victim::

Selection of a victimSelection of a victim:: c. The “MELLOW” type c. The “MELLOW” type (Professional):(Professional):

(1) Knows when to be soft/hard(1) Knows when to be soft/hard

(2) Knows how to use these traits at (2) Knows how to use these traits at appropriate timesappropriate times

(3) The mellow officer is (3) The mellow officer is usually left aloneusually left alone, , because the manipulation process would because the manipulation process would take too long.take too long.

TOOLS OF A SET-UPTOOLS OF A SET-UP

The Support System GameThe Support System Game Series of praises designed to develop a Series of praises designed to develop a

common bond and understanding.common bond and understanding.

1. 1. NonverbalNonverbal - Inmate attempts to make - Inmate attempts to make himself ”best” student/clienthimself ”best” student/client

a.a. Prompt in reporting to Prompt in reporting to appointmentsappointments

b.b. Enthusiastic about Enthusiastic about assignmentsassignments

c.c. Performs wellPerforms well


2. 2. VerbalVerbal - Ego uplifting to strengthen - Ego uplifting to strengthen “friendship” “friendship”

a. Compliments on clothing/appearancea. Compliments on clothing/appearance

b. Offers of helpb. Offers of help

c. Promises of loyalty/to “watch your c. Promises of loyalty/to “watch your back”back”

d. Agreeing with employees ideas and d. Agreeing with employees ideas and philosophiesphilosophies

TOOLS OF A SET-UPTOOLS OF A SET-UP Empathy and/or Sympathy GameEmpathy and/or Sympathy Game

1.1. Empathy – “the capacity for participating in Empathy – “the capacity for participating in another’s feelings or ideas” – Webster’sanother’s feelings or ideas” – Webster’s

a. A sameness of feelinga. A sameness of feeling

b. Sharing common experiences b. Sharing common experiences (i.e. (i.e. religion, marriage, divorce, etc.)religion, marriage, divorce, etc.)

c. Two people who think alike form a c. Two people who think alike form a mutual respect mutual respect


2. 2. Sympathy – “A relationship between Sympathy – “A relationship between persons wherein whatever affects one persons wherein whatever affects one

similarly affects the other”- similarly affects the other”- Webster’sWebster’s

a. Inmate may attempt to establish a you/me a. Inmate may attempt to establish a you/me situation in order to evoke sympathysituation in order to evoke sympathy

b. b. The plea for helpThe plea for help – VR staff must refer – VR staff must refer inmates to appropriate channels for inmates to appropriate channels for assistance (claim of family death, need for assistance (claim of family death, need for medication, etc. needs to be investigated)medication, etc. needs to be investigated)

TOOLS OF A SET-UPTOOLS OF A SET-UPRehabilitation/Poor Me Game:Rehabilitation/Poor Me Game:

1. “I need your help"1. “I need your help"

a.a. "I'm a failure/I lack confidence""I'm a failure/I lack confidence"

b.b. "You're the only one who can "You're the only one who can help me"help me"

2. Confidentiality:2. Confidentiality:

a.a. Inmate requests confidentialityInmate requests confidentiality

b. Inmate tries to convince you thatb. Inmate tries to convince you that

“ “You’re the only one I can trust”You’re the only one I can trust”


The We/They Syndrome GameThe We/They Syndrome Game – –An attempt An attempt

to separate the victim (the staffto separate the victim (the staff

member) from the rest of their member) from the rest of their

co-workers. co-workers.

Also called: "Divide and Conquer". Also called: "Divide and Conquer". Staff with low self esteem, not liked or Staff with low self esteem, not liked or respected by other staff and/or have respected by other staff and/or have little or no support outside of the job are little or no support outside of the job are prime targets for manipulationprime targets for manipulation

TOOLS OF A SET-UPTOOLS OF A SET-UP The Offer of Protection GameThe Offer of Protection Game

1. “Minor” Offers:1. “Minor” Offers:

a.a. Friendliness - "I'll get this done for you"Friendliness - "I'll get this done for you"

b.b. Trust – “I'll take the heat"Trust – “I'll take the heat"

2. “Serious” Offers2. “Serious” Offers

a.a. Attempt to instill a feeling of fear in Attempt to instill a feeling of fear in staff staff

b.b. Stage an event that seems to create a Stage an event that seems to create a need for inmate protectionneed for inmate protection

c.c. Create a “grateful victim”Create a “grateful victim”

TOOLS OF A SET-UPTOOLS OF A SET-UP Allusions to Sex GameAllusions to Sex Game

1. If the victim is female1. If the victim is female

a. Creating an false image of themselvesa. Creating an false image of themselves

(1) "Out there, I'm a nice guy"(1) "Out there, I'm a nice guy"

(2) Allusions to sex are directed toward (2) Allusions to sex are directed toward employee, but away from manipulatoremployee, but away from manipulator

b. Employee responsesb. Employee responses

(1) If employee offers no comment – (1) If employee offers no comment – thethe inmate assumes freedom to make inmate assumes freedom to make further commentsfurther comments

TOOLS OF A SET-UPTOOLS OF A SET-UPb. Desired results:b. Desired results:

(1) Employee relates personal (1) Employee relates personal information information

(2) Manipulation lever obtained(2) Manipulation lever obtained

2.2. If the victim is male:If the victim is male:

a. Communicate on nonprofessional level a. Communicate on nonprofessional level to form common bond to form common bond

(1) Dirty joke(1) Dirty joke

(2) Pornographic story(2) Pornographic story

(3) "Girly" magazine(3) "Girly" magazine

TOOLS OF A SET-UPTOOLS OF A SET-UPb. Desired results:b. Desired results:

(1) Employee relates personal information(1) Employee relates personal information

(2) Manipulation lever obtained(2) Manipulation lever obtained

The Touch System GameThe Touch System Game 1. 1. Male:Male:

a.a. Hand shakingHand shaking

b.b. Pat on the backPat on the back

c.c. Hand on the shoulderHand on the shoulder

TOOLS OF A SET-UPTOOLS OF A SET-UP 2. 2. Female:Female:

a. Flicking of dirt speck from woman's a. Flicking of dirt speck from woman's

clothing clothing

b. Straightening of blouse collar/jewelryb. Straightening of blouse collar/jewelry

c. Touching of shouldersc. Touching of shoulders

d. Touching becomes more frequentd. Touching becomes more frequent

e. The "Accidental Touch" happense. The "Accidental Touch" happens

TOOLS OF A SET-UPTOOLS OF A SET-UPThe Rumor Clinic GameThe Rumor Clinic Game1.1. The isolation process - Staff is pulled awayThe isolation process - Staff is pulled away

from the victim.from the victim. a. Rumor begins away from victim's work a. Rumor begins away from victim's work

areaarea

b. Rumor gains force; peer attitudes beginb. Rumor gains force; peer attitudes begin

changingchanging

c. Peers begin to avoid individual c. Peers begin to avoid individual

d. Inmates become "only friends” d. Inmates become "only friends”

TURNOUTSTURNOUTS

A.A. The Shopping List GameThe Shopping List Game::

1. Request for contraband or favor:1. Request for contraband or favor:

a. Drugs, tobacco, alcohol, money,a. Drugs, tobacco, alcohol, money,

weapons, sexweapons, sex

b. Solicited on a "one-time only" basisb. Solicited on a "one-time only" basis

c. Request becomes a demand if the c. Request becomes a demand if the

victim refuses.victim refuses.

TURNOUTSTURNOUTS

2. 2. Employee Reaction:Employee Reaction: a. Shock or disbeliefa. Shock or disbelief

b. Decision must be made b. Decision must be made IMMEDIATELYIMMEDIATELY

to do the right thingto do the right thing 33. Inmate:. Inmate:

a. Risks disciplinary action for making thea. Risks disciplinary action for making the

request/may lose good timerequest/may lose good time

bb. Never considers backing out. Never considers backing out

TURNOUTSTURNOUTS

B. B. The Lever GameThe Lever Game::

1. Creation of the lever:1. Creation of the lever:

a. May be created anytime during thea. May be created anytime during the

first several steps of the set-up.first several steps of the set-up.

b. Employee may be unaware a leverb. Employee may be unaware a lever

has been obtained.has been obtained.

TURNOUTSTURNOUTS

22. Lever is applied:. Lever is applied:

a. Victim is reminded of an earlier indiscretiona. Victim is reminded of an earlier indiscretion

and exposure may be threatenedand exposure may be threatened

b. Compliance means freedom - pressure isb. Compliance means freedom - pressure is

lifted - for nowlifted - for now

c. "If caught, I'm in trouble, refuse and so arec. "If caught, I'm in trouble, refuse and so are

you"you" SAY NO!

TURNOUTSTURNOUTS 3. Employee Reaction:3. Employee Reaction:

a. Must make acceptance/refusal a. Must make acceptance/refusal

decisiondecision

b. Undergoes a definite personalityb. Undergoes a definite personality

change change if acceptance is chosenif acceptance is chosen

Either can’t trust anyone again, Either can’t trust anyone again, scared of own shadow, becomes scared of own shadow, becomes hard lined about everything and hard lined about everything and everyone, or quits.everyone, or quits.

TURNOUTSTURNOUTS

C. C. The Sting GameThe Sting Game

1. Force may be threatened:1. Force may be threatened:

a. "Do as you're told and you won't a. "Do as you're told and you won't be be

harmed”harmed”

b. Force is usually used as a last b. Force is usually used as a last resortresort

RARE IN MINIMUM SECURITY FACILITIESRARE IN MINIMUM SECURITY FACILITIES

TURNOUTSTURNOUTS 2. Outcomes:2. Outcomes:

a. If employee submits:a. If employee submits:

(1) Inmates have won mind game(1) Inmates have won mind game

EVEN WORSE:EVEN WORSE:

(2) Employee may be forced to resign (2) Employee may be forced to resign

(3) Employee faces probable termination(3) Employee faces probable termination

or prosecution when discovered (and or prosecution when discovered (and

they always are)they always are)

PROTECTOR STEPSPROTECTOR STEPS::

WHAT NOT TO DO:WHAT NOT TO DO: Staff set the stage:Staff set the stage:

SOME staff choose to approach the SOME staff choose to approach the inmates on their level.inmates on their level.

a. They use profanity around and witha. They use profanity around and with

inmatesinmates

b. They use prison jargon (inmateb. They use prison jargon (inmate

slang)slang)

PROTECTOR STEPSPROTECTOR STEPS c. Other staff think what you're doing andc. Other staff think what you're doing and

saying must be ok because they aresaying must be ok because they are

doing/saying it also.doing/saying it also.

IN REALITY:IN REALITY: Inmates need and even desire Inmates need and even desire goodgood

examples.examples.


Protector #1Protector #1

Always Be Professional Always Be Professional


Learn to recognize the steps to a set-up.Learn to recognize the steps to a set-up.

Nip it in the budNip it in the bud!!


Protector #3Protector #3 1. All communication consists of a “sender”1. All communication consists of a “sender”

and a “receiver”.and a “receiver”.

a. Inmate messages are different thana. Inmate messages are different than

” ”outside" messagesoutside" messages

b. Monitor your and the inmates “casual”b. Monitor your and the inmates “casual”

remarksremarks

c. Ask yourself "What would I do if“???c. Ask yourself "What would I do if“???



1. Learn to say 1. Learn to say NONO and mean it. and mean it.

a.a. Be firmBe firm

b.b. No room for negotiationNo room for negotiation

c.c. Don’t hesitateDon’t hesitate

d.d. Don’t speak in a punitive Don’t speak in a punitive mannermanner



1. Have control of your area1. Have control of your area

a. Inmates are always willing to "filla. Inmates are always willing to "fill

in" new employeesin" new employees

(1) Leads to over-familiarization(1) Leads to over-familiarization

(2) Seek advice from staff only(2) Seek advice from staff only

PROTECTOR STEPSPROTECTOR STEPS

b. b. Staff AppearanceStaff Appearance (1) Clothing sends a significant message(1) Clothing sends a significant message

(2) Posture, eye contact and self confident(2) Posture, eye contact and self confident

mannerisms are valuable communicatorsmannerisms are valuable communicators

c. c. Be firm, fair and consistent.Be firm, fair and consistent.

(1) Do not hesitate to address inappropriate (1) Do not hesitate to address inappropriate comments/behaviors immediately. comments/behaviors immediately.

(2) Apply rules equally and consistently(2) Apply rules equally and consistently



1. Be knowledgeable of institutional 1. Be knowledgeable of institutional rules and policies rules and policies

a. a. INMATES USUALLY KNOW IF YOUINMATES USUALLY KNOW IF YOU

CAN GRANT A REQUEST OR NOTCAN GRANT A REQUEST OR NOT

b. Ask yourself: Is the request part of my b. Ask yourself: Is the request part of my

job? job?



1. Keep everything in the open1. Keep everything in the open

a. This is a key element in stoppinga. This is a key element in stopping

the set-upthe set-up

b. Tell someone. Make sure to adviseb. Tell someone. Make sure to advise

your supervisoryour supervisor

PROTECTOR STEPSPROTECTOR STEPS c. If you notice someone else beingc. If you notice someone else being

manipulated, manipulated, tell them and themtell them and them

report it to your Supervisor report it to your Supervisor

d. Manipulators do not want "Openness”d. Manipulators do not want "Openness”

because another staff member maybecause another staff member may

expose the "set-up”expose the "set-up”

PROTECTOR STEPSPROTECTOR STEPS:: Protector #8Protector #8

1. Do not get into a you/me situation1. Do not get into a you/me situation

a. Secrets give one or the other the chancea. Secrets give one or the other the chance

to take liberties to take liberties

b. The inmate b. The inmate willwill take the liberties take the liberties

c. New employees are susceptiblec. New employees are susceptible

PROTECTOR STEPSPROTECTOR STEPS:: Protector #9Protector #9

1. Victims should immediately contact their1. Victims should immediately contact their

supervisor if they feel they are beingsupervisor if they feel they are being

groomed. The inmate involved shouldgroomed. The inmate involved should

be told others have been notified.be told others have been notified.

a. a. SilenceSilence or or inactioninaction could mean could mean

approval on your part, whether you areapproval on your part, whether you are

involved or notinvolved or not

b. b. EXPOSUREEXPOSURE is the only way to stop is the only way to stop

manipulators!manipulators!



1.1. Put it in writingPut it in writing

a.a. If it isn't recorded, it isn't so.If it isn't recorded, it isn't so.

b.b. When do you record it?When do you record it?

(1) As soon as possible(1) As soon as possible

(2) To procrastinate is to either (2) To procrastinate is to either approve or try to cover it approve or try to cover it

up.up.



1. 1. Know what to do in a crisis situation:Know what to do in a crisis situation:

a.a. Presentation of shopping list?Presentation of shopping list?

(1) Buy some time(1) Buy some time

(2) Remain noncommittal until out(2) Remain noncommittal until out

of dangerof danger

(3) Report to supervisor immediately(3) Report to supervisor immediately

PROFESSIONALS:PROFESSIONALS:

1.1. Require a special body of knowledge Require a special body of knowledge and skill as a basis for uniform and skill as a basis for uniform

performance, and communicate/behave performance, and communicate/behave accordingly.accordingly.

2. 2. Perform based on training, conscious Perform based on training, conscious research and study. research and study.

33. . Require a high degree of personal Require a high degree of personal responsibility. responsibility.


Being professional helps stop games Being professional helps stop games because they…. because they….

1. Believe in themselves and portray 1. Believe in themselves and portray self-confidence without abruptness or self-confidence without abruptness or conceit.conceit.

2. Are reliable and emotionally stable; 2. Are reliable and emotionally stable; able to accept responsibility and take able to accept responsibility and take independent action.independent action.


3. Control their situation instead of their3. Control their situation instead of their

situation controlling them.situation controlling them.

4. Are firm but fair.4. Are firm but fair.

5. Do not verbalize their position of 5. Do not verbalize their position of power or importance. power or importance.

6. Display good manners and speech.6. Display good manners and speech.

A PROFESSIONALA PROFESSIONAL

Professionals:Professionals:

8. Search for the truth.8. Search for the truth.

9. Adapt to change, maintain enthusiasm, 9. Adapt to change, maintain enthusiasm, and dismiss prejudice. and dismiss prejudice.

10. Are concerned with the welfare of both 10. Are concerned with the welfare of both staff and inmates.staff and inmates.

PROFESSIONAL INTERACTION PROFESSIONAL INTERACTION WITH INMATES/OFFENDERSWITH INMATES/OFFENDERS

To To SUM IT UPSUM IT UP, there are , there are FOURFOUR FACTORS in FACTORS in facilitating a professional working relationship facilitating a professional working relationship with inmates/offenders:with inmates/offenders:

1.1. Be firm.Be firm.

2.2. Be assertive.Be assertive.

3. Be consistent.3. Be consistent.

4. Be fair.4. Be fair.

PROFESSIONAL INTERACTION PROFESSIONAL INTERACTION WITH INMATESWITH INMATES

When relating to an inmate/offender on a When relating to an inmate/offender on a professional level, your attitude should professional level, your attitude should always be:always be:

1.1. NeutralNeutral

2.2. ObjectiveObjective

PROFESSIONAL INTERACTION WITH PROFESSIONAL INTERACTION WITH INMATES/OFFENDERSINMATES/OFFENDERS

When addressing an inmate/offender:When addressing an inmate/offender: 1. Use his/her last name whenever 1. Use his/her last name whenever

possible (Mr./Ms. Jones)possible (Mr./Ms. Jones)

2. 2. NeverNever use prison, street nicknames or use prison, street nicknames or ethnic termsethnic terms

PERSONAL SAFETYPERSONAL SAFETY

ENHANCED ENHANCED OBSERVATIONOBSERVATION IN THE IN THE CORRECTIONAL SETTINGCORRECTIONAL SETTING

HEIGHTENED HEIGHTENED AWARENESSAWARENESS UPON UPON LEAVING THE PHYSICAL FACILITY:LEAVING THE PHYSICAL FACILITY:

MANY FACILITY WINDOWSMANY FACILITY WINDOWS FACE THE PARKING FACE THE PARKING

LOTLOT!!

PERSONAL SAFETYPERSONAL SAFETY WATCH FOR HEADLIGHTS FOR WATCH FOR HEADLIGHTS FOR

SEVERAL BLOCKS – SEVERAL BLOCKS – CHANGE YOUR CHANGE YOUR ROUTE HOME PERIODICALLYROUTE HOME PERIODICALLY

AVOIDANCE AVOIDANCE OF MANIPULATION, OF MANIPULATION, GAMES AND THE “SET-UP”GAMES AND THE “SET-UP”

MOST ISSUES CAN BE AVOIDED BY MOST ISSUES CAN BE AVOIDED BY AWARENESS AND SAYING AWARENESS AND SAYING NONO

WORKING WITH YOUR CLIENTSWORKING WITH YOUR CLIENTS

ENJOY YOUR ROLE WITH VR IN ENJOY YOUR ROLE WITH VR IN THE CORRECTIONAL SETTING! THE CORRECTIONAL SETTING! IT WILL BE VERY REWARDING!IT WILL BE VERY REWARDING!

CONTACT JONI MINOR IF YOU CONTACT JONI MINOR IF YOU HAVE ANY QUESTIONS: HAVE ANY QUESTIONS:

402-595-1307 OR 402-660-0966402-595-1307 OR 402-660-0966

RESOURCESRESOURCESGAMES CRIMINALS PLAYGAMES CRIMINALS PLAY BY BUD ALLEN BY BUD ALLEN

NORTH DAKOTA DEPARTMENT OF NORTH DAKOTA DEPARTMENT OF CORRECTIONSCORRECTIONS

PERSONAL EXPERIENCES & OBSERVATIONS; PERSONAL EXPERIENCES & OBSERVATIONS; NEBRASKA DEPARTMENT OF NEBRASKA DEPARTMENT OF CORRECTIONS TRAINING; STATE OF CORRECTIONS TRAINING; STATE OF COLORADO 4COLORADO 4THTH JUDICIAL DISTRICT JUDICIAL DISTRICT TRAININGTRAINING

PREPARED BY JONI MINOR 08/09PREPARED BY JONI MINOR 08/09

THE ENDTHE END

WORKING WITH INMATES AND OFFENDERS IN FACILITIES: SAFETY THROUGH AWARENESS AND KNOWLEDGE

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Transcript of WORKING WITH INMATES AND OFFENDERS IN FACILITIES: SAFETY THROUGH AWARENESS AND KNOWLEDGE