WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT...
-
Upload
virginia-wilkerson -
Category
Documents
-
view
215 -
download
0
Transcript of WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT...
![Page 1: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/1.jpg)
WORKING TOGETHER – DELIVERING IMPROVEMENT
![Page 2: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/2.jpg)
Welcome
The Worshipful The Mayor
Councillor Miss KRT Deere
![Page 3: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/3.jpg)
Introduction
Leader
Councillor Cheryl Green
![Page 4: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/4.jpg)
THE IMPROVEMENT AGENDA
STEVE THOMAS
CHIEF EXECUTIVE
WLGA
![Page 5: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/5.jpg)
THE CORPORATE IMPROVEMENT THE CORPORATE IMPROVEMENT PLAN 2006 - 2009PLAN 2006 - 2009
DAVID BOWLES
INTERIM CHIEF EXECUTIVE
![Page 6: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/6.jpg)
View of the OrganisationView of the Organisation
NOT as described by external commentators in the local media but: Not a “can do” culture Bureaucratic Risk averse and lacking corporate innovation Death by Working Group Poor lines of accountability Not corporate Lack of officer leadership Lack of performance management culture
![Page 7: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/7.jpg)
Performance Trends –Performance Trends – Internal Performance Internal Performance
0
10
20
30
40
50
60N
um
ber
of
PI's
Improved 44 46 48 26
Deteriorated 26 36 35 8
Stayed the same 11 7 7 0
Not Applicable / available 57 49 48
2002/2003 2003/2004 2004/2005 2005/2006*
* The new Performance Measurement Framework was introduced in 2005/06 which means a limited number of the measures are comparable with previous years.
![Page 8: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/8.jpg)
Performance Trends –Performance Trends – Comparison with all Wales Comparison with all Wales
0
20
40
60
80
100
% o
f P
I's
Inter Quartile 50 57 52 60 53
Worst Quartile 24 27 31 26 27
Best Quartile 26 16 18 14 20
2001/2002 2002/2003 2003/2004 2004/2005 2005/2006**
*Excludes financial indicators
**These figures cannot be confirmed until after 31/10/06
![Page 9: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/9.jpg)
Corporate Improvement PlanCorporate Improvement Plan 2006-2009 2006-2009
The most important Plan for the Council
![Page 10: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/10.jpg)
Purpose of the PlanPurpose of the Plan
Primary focus of the Council The business plan for the Council A means of measuring improvement There to be used by officers
Underpins the performance management arrangements in the Council
![Page 11: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/11.jpg)
PrioritiesPriorities
Do we need clearer, more specific priorities?
WAO - Relationship Manager’s Annual Letter: “..we identified that there was both a lack of strategic direction and corporate focus on key priorities.”
![Page 12: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/12.jpg)
Priorities for DevelopmentPriorities for Development
Interim Chief Executive -
Council 19 July 2006:
Not a history of explicit focus
The sense of direction needs to be clearly articulated
Captured in the Improvement Plan
Formal launch
Therefore we have sought to identify priorities……
![Page 13: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/13.jpg)
The CorporateThe Corporate Improvement PlanImprovement Plan
Consultation - Key Development Issues:
Community Strategy
Joint Risk Assessment
Performance Measurement
Whole Authority Planning Cycle
Corporate Objectives
Policy Agreement
![Page 14: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/14.jpg)
Overview of Relationship between Key Overview of Relationship between Key Aspects of the Improvement ProgrammeAspects of the Improvement Programme
CORPORATE OBJECTIVES
POLICY AGREEMENT
COMMUNITY STRATEGY
3 -Year Whole Authority Planning
Cycle
3 -Year Whole Authority
Planning Cycle
Risk Assessment
Agreed priorities
Corporate Improvement Plan
Directorate Business Plans
Performance Measures
Service Unit Plans
Service Area Plans
Personal Appraisal Objectives and Targets
WALES PROGRAMME FOR IMPROVEMENT
![Page 15: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/15.jpg)
Setting PrioritiesSetting Priorities
Risk Assessment
Community Strategy
Service issues
![Page 16: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/16.jpg)
Setting Priorities –Setting Priorities – Risk Assessment Risk Assessment
Annual JRA exercise 11 July 2006
Cabinet/CMB/Regulators
Agreement on 5 key risk areas:
– Children’s Services– School Buildings, Surplus Places, Funding– Assessment and Care Management– Physical, Financial and Human Resources– Culture of the Organisation
![Page 17: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/17.jpg)
Setting PrioritiesSetting Priorities – Community StrategyCommunity Strategy
Improve quality of life for all Look after our environment Increase prosperity Have safer communities Achieve a healthier County Borough Have a more inclusive County Borough
![Page 18: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/18.jpg)
Setting Priorities – Setting Priorities – Service Issues Service Issues
Scrutiny Reports Objective 1 / Convergence Fund Children Act 2004 Falling School Rolls Social Care Issues Regulatory Reports WPI Sustainability & Equality Issues Wales – A Vibrant Economy Making the Connections Beecham Report – Beyond Boundaries Etc.
![Page 19: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/19.jpg)
Corporate PrioritiesCorporate Priorities
Creating Learning Communities
Children Today, Adults Tomorrow
Realising the Potential of Our Major Towns
Valuing Our Valleys
Supporting Our Disadvantaged Communities
Caring For Our Future: Re-modelling Bridgend’s Adult Social Care Services
Diverse and Sustainable Economy
![Page 20: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/20.jpg)
Moving ForwardMoving Forward
CIP Launch – Today 12th October 2006
Revised Plan March 2007 – a business plan accompanied by the budget for 2007/8
Including detailed action plans that support the agreed priorities
Over to you……
![Page 21: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/21.jpg)
The Corporate Improvement Plan The Corporate Improvement Plan 2006 - 20092006 - 2009
OUR CORPORATE PRIORITIES
![Page 22: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/22.jpg)
The RationaleThe RationaleCouncillor Cheryl GreenCouncillor Cheryl Green
Evidence of the need for clear priorities
Cabinet worked with Corporate Management Board support
Priorities examined by Cross Cutting Overview and Scrutiny and approved by Council
All Priorities underpinned by Equality and Sustainability
![Page 23: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/23.jpg)
The Rationale cont’d.The Rationale cont’d.Councillor Cheryl GreenCouncillor Cheryl Green
Priorities are “work in progress” Priorities must be linked to the budget Provide a clear Member / Officer agenda Jointly owned by Members & Officers
![Page 24: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/24.jpg)
Children Today, Adults TomorrowChildren Today, Adults TomorrowCouncillor Cheryl GreenCouncillor Cheryl Green
POTENTIAL EXPECTED OUTCOMES:
Early effective intervention / preventative strategies
Fitter, healthier children and adults
Greater take up of whole range of opportunities by young people
Empowerment of young people leading to active citizenship
Increased take up from disadvantaged groups through effective targeting
![Page 25: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/25.jpg)
Children Today, Adults TomorrowChildren Today, Adults TomorrowCouncillor Cheryl GreenCouncillor Cheryl Green
More community/extended use of schools
Better equipped parents
Integrated approach from all agencies in delivering outcomes
More provision, especially for young people with mental health difficulties
![Page 26: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/26.jpg)
Creating Learning CommunitiesCreating Learning CommunitiesCouncillor Peter FoleyCouncillor Peter Foley
POTENTIAL EXPECTED OUTCOMES:
Skills-led curriculum well-matched to pupils’ individual learning needs
Pupils with additional educational needs are well-supported
School sites and buildings in good condition with appropriate facilities
Accurate, timely and informative assessment of pupil progress and needs
Schools meet health and safety standards
![Page 27: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/27.jpg)
Creating Learning CommunitiesCreating Learning CommunitiesCouncillor Peter FoleyCouncillor Peter Foley
Well-located local schools Effective multi-agency working Parents: positive engagement and mutual support Reduction in performance variations between
schools A greater community focus More opportunities for bi-lingual and Welsh language
provision
![Page 28: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/28.jpg)
Realising the Potential of Our Major TownsRealising the Potential of Our Major TownsCouncillor Bob BurnsCouncillor Bob Burns
POTENTIAL EXPECTED OUTCOMES: Improved infrastructure Improved marketing opportunities e.g. coastal path,
stop off destinations Creating market opportunities Maintenance of the day visitor culture Centres that serve the local population Increase the tourism offer
![Page 29: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/29.jpg)
Realising the Potential of Our Major TownsRealising the Potential of Our Major TownsCouncillor Bob BurnsCouncillor Bob Burns
High quality design Increased housing with affordability Economic development Protecting investment Improved community facilities Ensuring north /south links are captured and
developed (economic, tourism links)
![Page 30: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/30.jpg)
Valuing Our ValleysValuing Our ValleysCouncillor Patricia HackingCouncillor Patricia Hacking
POTENTIAL EXPECTED OUTCOMES: Investment in people and places (capturing skill needs,
social issues and economic and physical aspects) Skills for all Enriching family life Healthy hearts and minds
Encouragement in the use of technology to remove perceived barriers
Communicate and build upon existing achievements Mindset away from physical to social
![Page 31: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/31.jpg)
Supporting Our Disadvantaged CommunitiesSupporting Our Disadvantaged CommunitiesCouncillor Patricia HackingCouncillor Patricia Hacking
Increased housing with affordability Improved community facilities Ensuring north /south links are captured and
developed Continuing and developing the Communities First
agenda Implementing the Pilot Estate initiative in partnership
with Valleys to Coast
![Page 32: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/32.jpg)
Caring for Our FutureCaring for Our FutureCouncillorCouncillor Ralph HughesRalph Hughes
POTENTIAL EXPECTED OUTCOMES:
Move away from traditional public service delivery to a more person centred approach
Greater use of technology to assist vulnerable people to remain in their own homes for longer
More effective information and accessibility for those requiring our support
Greater support for carers enabling them to access wider opportunities for themselves e.g. employment prospects
![Page 33: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/33.jpg)
Caring for Our FutureCaring for Our FutureCouncillor Ralph HughesCouncillor Ralph Hughes
To develop a citizen model that will deliver services that will enable greater choice and interdependence
De-commissioning of services, where appropriate, to a more mixed and modernised economy of care.
Services which are efficient and effective Greater involvement of service users in the design,
commissioning and reviewing of services Making a reality of the vision for adult social services
outlined in the 10 year Social Services Strategy, “Fulfilled Lives, Supportive Communities”
![Page 34: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/34.jpg)
Diverse and Sustainable EconomyDiverse and Sustainable EconomyCouncillor Matthew VoiseyCouncillor Matthew Voisey
POTENTIAL EXPECTED OUTCOMES
Growth of good local indigenous SMEs Good provision of accommodation Flexible lease requirements Promoting local employment opportunities
![Page 35: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/35.jpg)
Diverse and Sustainable EconomyDiverse and Sustainable EconomyCouncillor Matthew VoiseyCouncillor Matthew Voisey
Plugging the skills gaps- linking in with the local college and schools to deliver this- carers, catering/hospitality
Job intensive rather than capital intensive Infrastructure provision (IT and transportation
especially) Graduate trainee provision within the Council- policy
development targeting initially local people
![Page 36: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/36.jpg)
ConclusionConclusionCouncillor Cheryl GreenCouncillor Cheryl Green
Work in progress Realism regarding budgets Realism regarding capacity Full detailed plans to support the Priorities
by March 2007
![Page 37: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/37.jpg)
The Performance Management The Performance Management FrameworkFramework
Hilary Anthony
Executive Director - Learning
![Page 38: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/38.jpg)
Why manage performance?Why manage performance?
Cha(lle)nging times… Globalisation Technology Social & demographic change Diminishing resources Rising demand / expectations Diversity
![Page 39: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/39.jpg)
But not all ‘progress’…..But not all ‘progress’…..
High levels of economic inactivity Aging population & falling school rolls Obesity & health problems Impact on environment etc…..
This requires: Redefined roles and priorities for the public sector Doing things differently Early intervention & prevention Greater efficiency & effectiveness
![Page 40: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/40.jpg)
What is Performance What is Performance Management?Management?
Culture
Systems & Processes
![Page 41: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/41.jpg)
CultureCulture
Commitment to continuous improvement Clarity about priorities & values High expectations Aspirational but realistic targets Effective use of performance indicators &
targets
![Page 42: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/42.jpg)
Culture cont’d.Culture cont’d.
Not risk averse Accountability No blame culture Internal challenge & honest self
evaluation Embedded throughout the organisation at
all levels
![Page 43: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/43.jpg)
Systems & ProcessesSystems & Processes
Integrated Linking priorities, plans, targets &
resources Consistent & coherent Key performance indicators Regular monitoring & evaluation Involving all levels of leadership &
management
![Page 44: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/44.jpg)
The PurposeThe Purpose
Be more ‘business like’ in the way that we do our business
Be clear about what we are trying to achieve
Set out exactly what we are going to pursue and how we will do this
Develop a cyclical approach to business planning and reviewing
Monitor whether we are achieving our objectives
Report on how well we are doing
![Page 45: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/45.jpg)
SETTING THE VISION OR STRATEGYWhere do we want to go?
e.g. Community Strategy, Corporate Improvement Plan, Children & Young
People Plan
ESTABLISHING THE ACTION PLANHow are we going to get there?
e.g. Service Business Plans, objectives and target setting, identify
resources needed
MONITORING AND REPORTING AND ADAPTING
Have we got there, and how did we do?
e.g. Monitoring action plans, individual appraisals, identify changes
MAKING IT HAPPENAre we getting it done?
e.g. Setting objectives for individuals/teams, allocating
resources
The Basic ElementsThe Basic Elements
![Page 46: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/46.jpg)
Community Strategy
Corporate Improvement Plan & other
Strategic Plans
Monitoring & Reporting on achievements against action
plans and targets
Directorate & Service Plans
Individual appraisal &
performance review
Unit / Team Service Plans
Individual Objectives
Core Values, Legislative and
Corporate Policy Framework &
Corporate, Corporate Budget
Process
Consultation
The Bridgend ApproachThe Bridgend Approach
![Page 47: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/47.jpg)
Next StepsNext Steps
Training
Implementation: IT support Start date Business plans format Quarterly Business Reviews Continually evolving Role of the Corporate Improvement Group
![Page 48: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/48.jpg)
Corporate Improvement GroupCorporate Improvement Group
Promoting the improvement culture throughout the Council
Leading the drive for service improvement
Developing the performance management arrangements
Monitoring change & impact
Evaluating progress
![Page 49: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/49.jpg)
Questions & AnswersQuestions & Answers
The Panel:
Steve Thomas, Chair
Cabinet
Corporate Management Board
![Page 50: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/50.jpg)
ConclusionConclusion
David Bowles
Interim Chief Executive
![Page 51: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/51.jpg)
Making it a reality…..Making it a reality…..
Your role Refine with realism Budget 2007/8 Launch next year by 31st March See as key part of broader improvement
programme
![Page 52: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/52.jpg)
Single Action Plan – Focus on Single Action Plan – Focus on ImprovementImprovement
Themes: Performance Management Strengthen Corporate Working Corporate Resource Management Improving Accountability
![Page 53: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/53.jpg)
Single Action Plan cont’d.Single Action Plan cont’d.
Public Relations & Communication Member Development Officer / Member Relationships Electoral & Children’s Services Customer Care Other Issues……
![Page 54: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/54.jpg)
Working Together!Working Together!
Your role in changing culture Commitment to 2007-8 being better Creating a performance management regime
(appraisals etc) Personal leadership (within a corporate
framework)
![Page 55: WORKING TOGETHER – DELIVERING IMPROVEMENT. Welcome The Worshipful The Mayor Councillor Miss KRT Deere.](https://reader036.fdocuments.us/reader036/viewer/2022062421/56649e045503460f94aef9a0/html5/thumbnails/55.jpg)
Thank you for taking partThank you for taking part
For further information please contact: Robert Nancarrow,
Head of Policy & Performance Management: 01656 643226,