Working Late Newsletter 5
Transcript of Working Late Newsletter 5
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Strategies to enhance productive and healthy environments for the older
workforce
Project Update 5: January 2012
Working Lateis a four year collaborative research project addressing practice
and policy issues associated with later life working. The project is funded by
the New Dynamics of Ageing (NDA) Programme. Working Late is developing
and evaluating interventions and design solutions to promote health and
quality of working life.
The project comprises four interconnected work packages and this project
newsletter includes a summary of developments within those work packages
over the past six months.
New dynamics of later life working
Considerable progress has been made
through collaboration with a range of public
and private sector businesses and
government agencies. To date, 84 interviews
have been completed exploring: experiences
of working and securing work after the age of
50; the impact of the latest legislation on
opportunities for employment; and policies
relating to retirement and age discrimination.
We have spoken to job seekers over 50,
employers, employees over 50 and recently
retired individuals from a range of different
organisations. We are also planning to
conduct a series of expert panels to consider
the policy implications of the findings.
Recruitment has been facilitated by the media
interest in this work (radio and press).
Recruitment is ongoing for employers or linemanagers and job seekers over the age of 50.
Anyone interested in taking part should
contact Ricardo Twumasi on 01509 223 025
or email [email protected]
Analysis of the interview data has just begun,
and we look forward to the opportunity to
publish and present our findings in the coming
year. The BBC has expressed interest in
presenting our findings as part of a
documentary, so we are very excited about
the possibilities for sharing our research
findings with the general public.
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The Journey to Work
A questionnaire survey of employees over the
age of 45, which investigated transport
issues, identified people to interview about
specific difficulties they have regarding their journey to work. To date, interviews have
been conducted with 38 employees and 12
employers, all contributing to a deeper
understanding of the issues and potential
strategies used. Thematic analysis was
conducted on the employee interview
transcripts. These issues were grouped into 5
categories: personal; cost; road network;
transport mode; and employer related.
Difficulties encountered by older workers may
not be very different from any other workers,
so to add to the data, a second survey was
conducted with workers under the age of 45.
Cost was found to be a significant issue for
both the over and under 45s. However, for the
over 45s, cost may have a greater impact on
those wanting to reduce their hours of work in
the stages running up to their retirement. For
example, for those who may work the same
number of days, but want to reduce their
hours, the cost of the commute is static but
income is reduced. Therefore, it is important
to recognise the specific issues raised by
older workers to ensure that their needs and
aspirations are being met. A variety of
strategies are being adopted by older workers
to enable them to make the journey to work
easier and more efficient, for example:
My current job is 4 days a week but the kindof work I do can often be done at home and
because we have a fairly flexible approach to
that here I take advantage of that for at least
1 and sometimes 2 of the 4 days which is a
huge help.
I generally leave home between 9 and
quarter past one of the advantages of flexi-
time to try and take advantage of the lull in
the traffic.
Respondents often cited employer flexibility
as an enabler to later life working, allowing
employees to work from home, have flexi-
time, or reduce hours or responsibilities.
A workshop is being planned with experts,
employer/employee representatives and
policymakers to present the research
findings. We also aim to demonstrate the
beginnings of a resource to share these
stories, potential solutions and inclusive
strategies to support sustainable travel and
well-being.
Attendance at the Parliamentary Advisory
Council for Transport Safety (PACTS)
Conference: Older, Wiser, Safer, the
challenges of an ageing population (13
October 2011) has already raised interest in
involvement in this workshop.
This research was presented at the Include
Conference at the Royal College of Art in
London, April 2011, and at the Gerontological
Society of America's 64th Annual Scientific
Meeting in Boston, November 2011.
Interventions to promote health and
workability
The research team have completed the first
set of health screening visits (6 month follow
up) for all 10 participating sites during
summer 2011. From the 1119 employees
who were originally recruited into the
research, 405 employees returned to visit the
team. This is an excellent response rate
given the organisational changes some sites
have experienced during this turbulenteconomic climate. Since November 2011 we
have been collecting data for the second set
of revisits and this will be complete by
February 2012.
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It has been an enriching experience for the
team to see so many participants return and
provide examples of how the health screening
has encouraged them take action to improve
their health. Therefore, to supplement the
quantitative data collected through the healthscreenings, the research team have also
conducted 59 interviews with individual
participants. These interviews will allow the
team to assemble real case study examples
of how the intervention may have impacted
the lives of our participants:
A lot of my time involves sitting at my desk at
a PC so I try to make a bit of a conscious
effort to go a bit further. So rather than going
to the loo which is ten yards around thecorner I go to the one which is up a flight of
stairs and so forces you to stretch your legs.
And the pedometer Ive also started wearing it
when Im cycling which shows Im thinking
more about my activity levels. Male, 46.
Walking Lunch
During the final three months of the physicalactivity intervention period, the research team
implemented the Walking Lunch initiative in
six of our participating sites. Walking Lunch
involves placing a large map (1 metre
diameter) in a communal area of a site. The
map has a radius of 1.5 km and displays the
surrounding areas of each office. The basic
idea of the map is to encourage employees to
use their lunchtime breaks for a local walk.
Employees can get to an area on the map,
take a photo on their mobile phone or digital
camera, and come back to the office to print
out that photo and pin it to the map using
tags. The tags also have space for employees
to record the number of steps taken to get to
the location in the image (via their Working
Late pedometers) and any other relevant
information.
We have been able to assess the use of the
Walking Lunch maps during our twelve month
follow up health screenings. The maps have
been widely used in the majority of our sites.
One site in particular has embraced the
initiative and has used the Walking Lunch
map to create a number of local walks with
supplementary leaflets provided for all staff.
Ageing productively through design
The OWL project has continued to gather
momentum following the success of the
survey to examine how design impacts on
healthy working. The survey covered 21
companies generating a sample of 719.
Following the survey, 26 triangulation
interviews were conducted with five
collaborator companies. For each company,
discussion documents were then prepared
and the survey and interview findings
presented to management.
Phase 2 has involved in-depth data collection
to understand job tasks in detail; the Half-a-
day in the life of study was made up of
ergonomics observations, objective data and
in-depth interviews, followed by focus
groups/workshops.
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Our collaborations have successfully
continued with 4 of the companies;
unfortunately, 1 had to withdraw due to
organisational changes. We are now working
on job tasks with 4 companies in 3 industries;
construction, manufacturing and care work.
Data collection was mindful of the differentwork tasks and environments. For example,
with joiners we looked at the impact of using
hand tools on health and comfort when
sawing, drilling/driving and hammering/fixing.
With construction we have observed the work
practices and environments of the mobile-
office staff, who work both on the site and in
temporary office/desk space which are not
necessarily designed around their needs.
Objective measurements across all
companies included anthropometry toevaluate body sizes/shapes; REBA (Rapid
Entire Body Assessments) to understand
working postures in confined spaces.
Following the Half-a-day in the life of
data collection in the each company, focus
groups were held where co-design and user-
centred design ideas/solutions were
explored. The focus groups centred on the
needs of the users and their specific job/work
tasks. To aid the discussion and co-design
process, artefacts were produced, these
included; action cards, product cards and
body cards, as well as blank cards
participants could draw on. These tools will
also form part of our OWL resource.
In 2011 we presented at 2 international
conferences. One paper was also accepted for a
journal and will be available in 2012. One of our
Undergraduate Ergonomics students, EsmeShanley, won the Major Practice in Ergonomics
Award (W. Jahns Award 2011) for her
dissertation looking into the design requirements
for Animal Care workers. Dr. Elaine Williams
won a runner-up prize for her poster at the
Research Conference based on work at the
Cement Manufacturers. Three conference
papers have been accepted for 2012.
Other news and events
In January 2012, Dr. Myanna Duncan presented
at the Division of Occupational Psychology
Conference, delivering a talk on Work Package
3.1, the Occupational Health context. The
presentation generated a good deal of media
interest, with the research being cited on over 65
websites and, indeed, on BBC Radio 2. The
media were particularly interested with data
obtained regarding how much people sit. Furtherdetails are available to view at the following sites:
http://bbc.in/x0M4qK http://bit.ly/Ae9pa1
http://bbc.in/x0M4qKhttp://bbc.in/x0M4qK