Working Late Newsletter 5

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    Strategies to enhance productive and healthy environments for the older

    workforce

    Project Update 5: January 2012

    Working Lateis a four year collaborative research project addressing practice

    and policy issues associated with later life working. The project is funded by

    the New Dynamics of Ageing (NDA) Programme. Working Late is developing

    and evaluating interventions and design solutions to promote health and

    quality of working life.

    The project comprises four interconnected work packages and this project

    newsletter includes a summary of developments within those work packages

    over the past six months.

    New dynamics of later life working

    Considerable progress has been made

    through collaboration with a range of public

    and private sector businesses and

    government agencies. To date, 84 interviews

    have been completed exploring: experiences

    of working and securing work after the age of

    50; the impact of the latest legislation on

    opportunities for employment; and policies

    relating to retirement and age discrimination.

    We have spoken to job seekers over 50,

    employers, employees over 50 and recently

    retired individuals from a range of different

    organisations. We are also planning to

    conduct a series of expert panels to consider

    the policy implications of the findings.

    Recruitment has been facilitated by the media

    interest in this work (radio and press).

    Recruitment is ongoing for employers or linemanagers and job seekers over the age of 50.

    Anyone interested in taking part should

    contact Ricardo Twumasi on 01509 223 025

    or email [email protected]

    Analysis of the interview data has just begun,

    and we look forward to the opportunity to

    publish and present our findings in the coming

    year. The BBC has expressed interest in

    presenting our findings as part of a

    documentary, so we are very excited about

    the possibilities for sharing our research

    findings with the general public.

    mailto:[email protected]:[email protected]
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    The Journey to Work

    A questionnaire survey of employees over the

    age of 45, which investigated transport

    issues, identified people to interview about

    specific difficulties they have regarding their journey to work. To date, interviews have

    been conducted with 38 employees and 12

    employers, all contributing to a deeper

    understanding of the issues and potential

    strategies used. Thematic analysis was

    conducted on the employee interview

    transcripts. These issues were grouped into 5

    categories: personal; cost; road network;

    transport mode; and employer related.

    Difficulties encountered by older workers may

    not be very different from any other workers,

    so to add to the data, a second survey was

    conducted with workers under the age of 45.

    Cost was found to be a significant issue for

    both the over and under 45s. However, for the

    over 45s, cost may have a greater impact on

    those wanting to reduce their hours of work in

    the stages running up to their retirement. For

    example, for those who may work the same

    number of days, but want to reduce their

    hours, the cost of the commute is static but

    income is reduced. Therefore, it is important

    to recognise the specific issues raised by

    older workers to ensure that their needs and

    aspirations are being met. A variety of

    strategies are being adopted by older workers

    to enable them to make the journey to work

    easier and more efficient, for example:

    My current job is 4 days a week but the kindof work I do can often be done at home and

    because we have a fairly flexible approach to

    that here I take advantage of that for at least

    1 and sometimes 2 of the 4 days which is a

    huge help.

    I generally leave home between 9 and

    quarter past one of the advantages of flexi-

    time to try and take advantage of the lull in

    the traffic.

    Respondents often cited employer flexibility

    as an enabler to later life working, allowing

    employees to work from home, have flexi-

    time, or reduce hours or responsibilities.

    A workshop is being planned with experts,

    employer/employee representatives and

    policymakers to present the research

    findings. We also aim to demonstrate the

    beginnings of a resource to share these

    stories, potential solutions and inclusive

    strategies to support sustainable travel and

    well-being.

    Attendance at the Parliamentary Advisory

    Council for Transport Safety (PACTS)

    Conference: Older, Wiser, Safer, the

    challenges of an ageing population (13

    October 2011) has already raised interest in

    involvement in this workshop.

    This research was presented at the Include

    Conference at the Royal College of Art in

    London, April 2011, and at the Gerontological

    Society of America's 64th Annual Scientific

    Meeting in Boston, November 2011.

    Interventions to promote health and

    workability

    The research team have completed the first

    set of health screening visits (6 month follow

    up) for all 10 participating sites during

    summer 2011. From the 1119 employees

    who were originally recruited into the

    research, 405 employees returned to visit the

    team. This is an excellent response rate

    given the organisational changes some sites

    have experienced during this turbulenteconomic climate. Since November 2011 we

    have been collecting data for the second set

    of revisits and this will be complete by

    February 2012.

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    It has been an enriching experience for the

    team to see so many participants return and

    provide examples of how the health screening

    has encouraged them take action to improve

    their health. Therefore, to supplement the

    quantitative data collected through the healthscreenings, the research team have also

    conducted 59 interviews with individual

    participants. These interviews will allow the

    team to assemble real case study examples

    of how the intervention may have impacted

    the lives of our participants:

    A lot of my time involves sitting at my desk at

    a PC so I try to make a bit of a conscious

    effort to go a bit further. So rather than going

    to the loo which is ten yards around thecorner I go to the one which is up a flight of

    stairs and so forces you to stretch your legs.

    And the pedometer Ive also started wearing it

    when Im cycling which shows Im thinking

    more about my activity levels. Male, 46.

    Walking Lunch

    During the final three months of the physicalactivity intervention period, the research team

    implemented the Walking Lunch initiative in

    six of our participating sites. Walking Lunch

    involves placing a large map (1 metre

    diameter) in a communal area of a site. The

    map has a radius of 1.5 km and displays the

    surrounding areas of each office. The basic

    idea of the map is to encourage employees to

    use their lunchtime breaks for a local walk.

    Employees can get to an area on the map,

    take a photo on their mobile phone or digital

    camera, and come back to the office to print

    out that photo and pin it to the map using

    tags. The tags also have space for employees

    to record the number of steps taken to get to

    the location in the image (via their Working

    Late pedometers) and any other relevant

    information.

    We have been able to assess the use of the

    Walking Lunch maps during our twelve month

    follow up health screenings. The maps have

    been widely used in the majority of our sites.

    One site in particular has embraced the

    initiative and has used the Walking Lunch

    map to create a number of local walks with

    supplementary leaflets provided for all staff.

    Ageing productively through design

    The OWL project has continued to gather

    momentum following the success of the

    survey to examine how design impacts on

    healthy working. The survey covered 21

    companies generating a sample of 719.

    Following the survey, 26 triangulation

    interviews were conducted with five

    collaborator companies. For each company,

    discussion documents were then prepared

    and the survey and interview findings

    presented to management.

    Phase 2 has involved in-depth data collection

    to understand job tasks in detail; the Half-a-

    day in the life of study was made up of

    ergonomics observations, objective data and

    in-depth interviews, followed by focus

    groups/workshops.

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    Our collaborations have successfully

    continued with 4 of the companies;

    unfortunately, 1 had to withdraw due to

    organisational changes. We are now working

    on job tasks with 4 companies in 3 industries;

    construction, manufacturing and care work.

    Data collection was mindful of the differentwork tasks and environments. For example,

    with joiners we looked at the impact of using

    hand tools on health and comfort when

    sawing, drilling/driving and hammering/fixing.

    With construction we have observed the work

    practices and environments of the mobile-

    office staff, who work both on the site and in

    temporary office/desk space which are not

    necessarily designed around their needs.

    Objective measurements across all

    companies included anthropometry toevaluate body sizes/shapes; REBA (Rapid

    Entire Body Assessments) to understand

    working postures in confined spaces.

    Following the Half-a-day in the life of

    data collection in the each company, focus

    groups were held where co-design and user-

    centred design ideas/solutions were

    explored. The focus groups centred on the

    needs of the users and their specific job/work

    tasks. To aid the discussion and co-design

    process, artefacts were produced, these

    included; action cards, product cards and

    body cards, as well as blank cards

    participants could draw on. These tools will

    also form part of our OWL resource.

    In 2011 we presented at 2 international

    conferences. One paper was also accepted for a

    journal and will be available in 2012. One of our

    Undergraduate Ergonomics students, EsmeShanley, won the Major Practice in Ergonomics

    Award (W. Jahns Award 2011) for her

    dissertation looking into the design requirements

    for Animal Care workers. Dr. Elaine Williams

    won a runner-up prize for her poster at the

    Research Conference based on work at the

    Cement Manufacturers. Three conference

    papers have been accepted for 2012.

    Other news and events

    In January 2012, Dr. Myanna Duncan presented

    at the Division of Occupational Psychology

    Conference, delivering a talk on Work Package

    3.1, the Occupational Health context. The

    presentation generated a good deal of media

    interest, with the research being cited on over 65

    websites and, indeed, on BBC Radio 2. The

    media were particularly interested with data

    obtained regarding how much people sit. Furtherdetails are available to view at the following sites:

    http://bbc.in/x0M4qK http://bit.ly/Ae9pa1

    http://bbc.in/x0M4qKhttp://bbc.in/x0M4qK