Working Better Together: Library, Publisher and Vendor Perspectives
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Transcript of Working Better Together: Library, Publisher and Vendor Perspectives
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Working Better Together: Library, Publisher and Vendor Perspectives
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Introductions
• Panelists– Moderator: Mary Somerville
– Library: Maria Collins– Vendor: Nicole Pelsinsky– Publisher: Aaron Wood
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Overview
• Case Study: NCSU experience
• Publisher and Vendor Response
• Audience Q&A
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Working Better Together: Library Case Study
Maria CollinsHead of Acquisitions &
Discovery, North Carolina State University
Libraries
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Background
• Land-grant university• 34,000 students; 8,000
faculty• 2 main libraries plus 3
branches • Acquisitions &
Discovery– Centralized technical
services– Re-organized- June 2011– Moved to Hunt – Nov
2011
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NCSU Organizational Culture
• Willingness to take risks• View failure as opportunity for
iterative growth• IT support for developing systems-
related solutions• History of partnerships
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Partnership Example• Vendor/Partner:
YBP• Service: Shelf
ready• Benefit
– Less cataloging– More time for cross-
training– Solves space
concerns at Hunt
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Partnership Example
• Vendor/Partner: EBSCO/Serials Solutions
• Service: Support for E-Matrix
• Benefit– Realize the benefits
of other data sources
– Compliment in-house services
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Partnership Example• Vendor/Partner:
JISC, Kuali OLE, Publishers
• Service: GOKb• Benefit
– Large-scale collaboration
– Enhance data– Community focus
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Partnership Example
• Vendor/Partner: ebrary and YBP
• Service: Demand-driven acquisitions
• Benefit– Transforming the
way we do things– Just in time access– Savings
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Partnership Example• Vendor/Partner: OCLC and Serials Solutions
• Service: Record outsourcing
• Benefit– Collective brain
trust– Time-saving– Outsourcing
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Partnership Example
• Vendor/Partner: Endeca
• Service: Discovery layer
• Benefit– Timely discovery
services for patrons
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Tangible Results for NCSU
• Better data• Better linking• Better discovery• Better electronic
resource management
• Access to global information networks
• Freed-up local resources
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Cultural Results for NCSU
• Workflow focused • Allowed for organizational change • Improved change management • Systems-culture • Flexible and open to innovations from
varied sectors
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Best Practices for Collaboration
• Support iterative communication• Define deliverables• Be willing to experiment• Don’t over complicate • Handling exceptions is now core work• Focus on broader workflows
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Best Practices for Collaboration
• Accept non-traditional solutions• Involve stakeholders• Knowing when to fold’em• Take advantage of community interest in
problems• Be aware of what’s going on
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Value of Partnerships: Winning the Prize
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Areas of Opportunity
• Ebook management
• Data support– Linked data– Standards– KB data
• Workflow support• Open Access
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WORKING BETTER TOGETHER: LIBRARY, PUBLISHER AND VENDOR PERSPECTIVES
Charleston Conference 2013
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PARTNERING BETWEEN SERVICE PROVIDERS AND LIBRARIES
Implementationso Process and overviewo Milestones and outcomeso Training and documentation
Trackingo ERMs = organizing documentation for your libraryo Administrative consoles = tracking and reporting
Maintenanceo Collections and holdingso Understanding the data foundation = knowledge bases
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PARTNERING BETWEEN SERVICE PROVIDERS AND CONTENT PROVIDERS
Improving and Refining Datao Optimizing metadata mappingso Capitalizing on new and unique data elements o Data improvements
More Robust Linkingo Improving the OpenURL experience (i.e. IOTA initiative)o Direct linking
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SERVICE PROVIDER (KNOWLEDGE BASE) AS INTERMEDIARY BETWEEN LIBRARY/PUBLISHERS
Library
Service providerContent
Provider
Patron?
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Nicole Pelsinsky – MLIS, PMCManager of Global Implementation [email protected]
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Collaborative Efforts between Service Providers and Content Providers
Direct LinkingDiscovery services had tended to be reliant on link resolvers for the delivery of content. This was problematic for non-journal, non-book content, particularly the archival and multimedia content that Alexander Street provides. At the 2010 Charleston Conference, Summon and Alexander Street talked this through and direct linking was the result
Metadata Schema MappingsWhen Alexander Street first started sending track-level audio metadata to Summon, the mapping from Alexander Street’s MARCxml into Summon’s modified MODS was reliant on the overall MARC to MODS mappings, which were optimized for monographic and serial content, not component part content, such as tracks.
This resulted in lists of seemingly identical track results, since there was little metadata to differentiate them based on the mapping.
Alexander Street and Summon worked together to make the mapping inclusive of other publication-related fields, such as the 773 (Host Item Information), so that end users could differentiate based on album title, label, and release date
Database/Collection RecommenderSummon’s suggested specialized collections based on user searches are inclusive of multimedia databases and highlight Alexander Street music collections
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Future Collaboration
So Many PossibilitiesEnhanced audio track search result display through cover art delivered through Bowker’s Syndetics
Inclusion of non-book, non-serial content in 360 MARC
Auto-activation of publisher collections in various knowledge base services, including Summon
Linked data
But What Collaborations Would Most Benefit You?