WORKFORCE DIVERSITY gopal
Transcript of WORKFORCE DIVERSITY gopal
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Presented by:
Ankit Agrawal
Gopal Chaturvedi
Priyanka
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DIVERSITY
Diversity is the positive acknowledgementof ways in which we are different from oneanother.
Differences among people in age, gender,race, ethnicity, religion, sexual orientation,socioeconomic background, capabilities,
disabilities andin the thought process.
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Workplace diversity refers to hiring of people,who have the variety of differences, by anorganization.
This encompasses race, gender, ethnic group,age, personality, cognitive style, tenure,organizational function, education,
background and more.
Workforce diversity
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Dimensions of Diversity
Person
Race
PhysicalAbility
MentalAbility
EthnicityGenderAge
PrimaryDimensions
SecondaryDimensions
EducationMaritalStatus
ParentalStatus
WorkBackground
Income
GeographicLocation
Experience
ReligiousBeliefs
PrimaryDimensionsInborndifference -
Have an impactthroughoutones life
Secondary
DimensionsAcquired orchanged
throughoutones lifetimeHave lessimpact.
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Benefits of Workplace Diversity
More opportunities for innovation/creativity
Enhanced customer satisfaction/loyalty
Company reputation, corporate image, good
community relations Improved employees' motivation and efficiency
Recruitment of high quality
Broader service range
More effective execution Improved profitability
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Challenges in Diversity
Management
Miscommunication/ambiguity
Discriminatory attitudes/behavior amongstaff
Commitment of leadership
Complexity
Lack of skills/expertise in managingdiversity
Resistance to change
Difficulty of measuring impact
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Managing Diversity?
A management system, whichincorporates the differences, found in a
multicultural workforce in a manner,which results in the highest level ofproductivity for both the organizationand the individual.
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Workforce Diversity: Gender
Problems, which may be faced by women:
A male- dominated corporate culture
Biological constraints and social roles
Exclusionary Networks
Sexual HarassmentRole of HRM:
Creating the fair environment for women at workplace
Including the women in top management
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Workforce Diversity: Religion &
Race
India: multi cultural country.
Accommodation for Religious Beliefs
Problem of Prejudice/Discrimination
Role of HRM: Providing flexible time off for holy days
Posting holy days for different religions on the companycalendar.
Diversity program to promote commonalities andcorporation.
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Issues:
Less social acceptance
Often seen as less capable for responsible positions
Role of HRM:
Providing reasonable accommodations for individualswith disabilities
Promoting a nondiscriminatory workplaceenvironment
Educating the organizationabout disabilities and AIDS etc.
Workforce Diversity: People with
Disabilities
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Inclusive Practices to manage Diversity
Building a corporate culture that valuesdiversity
Changing structures, policies, andsystems to support diversity
Recruitment
Career advancement
Providing diversity awareness training
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Valuing Diversity
Top managers value diversity
Give organization access to broader range ofopinions and viewpoints
Reflect an increasingly diverse customerbase
Obtain the best talent in a competitive
environment Demonstrate the companys commitment to
doing the right thing
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Changing Structure
Recruitment Examine employee demographics Examine composition of the labor pool in the
area Examine composition of the customer base
Career Advancement Eliminate the glass ceiling Accomplish mentoring relationships
Accommodating Special Needs Care of older and physically challenged
employees Communication/ language training materials
and information packets can be provided Maternity or paternity leave Flexible work schedules Home-based employment
Long-term-care insurance, special health or lifebenefits
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Diversity Training
Programs
Hold weekly or monthly staff meetings or organizedevents and set aside time for discussion of teaminteraction. Encourage everyone to talk about his
culture and problems. Plan to hold periodic meetings with individuals, be
sure the mangers have these individual meetings andtalk about how things are going.
At least once a year send out written evaluations ofthe environment and ask your employees questionsabout how comfortable they are working with youand the their team members.
keep the lines of communication open. Organize thelanguage classes for the employees, not compatible
with working language.
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Affirmative action
Affirmative action refers to the hiring andfiring of employees not on the basis of theirrace, color, creed and religion. This means thatthe HR management department undertakesthe responsibility, that there is nodiscrimination in the organization.
Secondly, there are many other things whichshould not be forced on the employees. For e.g.
making a dress code for the company which isallowed in one religion but prohibited inanother.
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Concept of EEO
Equal Employment Opportunities (EEO)
means eliminating barriers to ensure thatall employees are considered for theemployment of their choice and have thechance to perform to their maximum
potential. EEO practices include: fairness at work, hiring based on merit and promotion based on talent.
It concerns all aspects of employmentincluding recruitment, pay and otherrewards, career development and workconditions
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Concept of Multicultural
Organization Characteristics of a Multicultural Organization
Pluralism Members of minority and majority cultures influence key values and
policies.
Structural integration Minority-culture members are well represented at all levels and in all
responsibilities.
Informal network integration Mentoring and support groups assist career development of
minority-culture members.
Absence of prejudice and discrimination
Training and task force activities support goal of eliminating culture-group biases.
Minimum inter-group conflict Members of minority and majority cultures avoid destructive
conflicts.
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Case Study :Work Force
Diversity at IBM Recruiting People with disabilities
Line champions
Diversity website
Work/life balance Women in the workforce
Women networking groups
Women friendly activities
Talent Management Employee from different cultural and
social strata
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Conclusion If you and your team work together, and learn from one another,
you will discover the real synergy of bringing your collectiveknowledge and skill together to achieve a goal. It is a reflection ofchanging world and marketplace.
Welcome Global Economy with a diverse workforce!
90% of job seekers think diversity programs make a company a better place to work-
Survey commissioned by The New York Times
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QUESTIONS
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Thank You !