Workforce Continuing Education Updates/Handouts North Carolina Community College Adult Educators...

46
Workforce Continuing Education Updates/Handouts North Carolina Community College Adult Educators Association (NCCCAEA) Fall Conference September 25, 2013

Transcript of Workforce Continuing Education Updates/Handouts North Carolina Community College Adult Educators...

Workforce Continuing Education

Updates/Handouts

North Carolina Community College Adult Educators Association (NCCCAEA)Fall Conference

September 25, 2013

Updates/Handouts

Page 2

Workforce Continuing Education Unit Grants and Initiatives What's Trending

Meet the Staff (handout) NC Back-to-Work Accountability/Quality

Assurance

Statistical Data Reports (handout) SECU Scholarship Program Training Mapped to Credentials

Comprehensive Program Analysis Career Readiness Certification Employer Engagement

State Board Code SuccessNC Integrated Service Delivery (handout)

CCL/CE Master Course List (handout) Project Skill-UP Work-Based Learning Strategies

CCL POS Updates PHCAST

Tier 2 Course List (handout) Training Services to Veterans

CE Website Microsoft Academy

E-mail Distribution Lists

Professional Development Opportunities

Finance & Operations Division

CE Leadership Institute 2013-14 State Aid Budget (handout)

CE Leadership Mentor Program Cross-Divisional Meetings (handout)

CE Senior Administrators Monthly Call Legislative Updates & Studies

Accountability/Creditability Forums (handout)

CIS CE Roundtable

Workforce Continuing Education

Page 3

Role of the System Office

Program Descriptions• Occupational Extension• Human Resources Development• Self Support – Community Services• Self Support – Occupational

Critical Job Functions• Leadership/Oversight• Program Development• Quality Assurance• Communicate/Disseminate

Information• Partnerships/Collaboration• Technical Support

Handout

Workforce Continuing Education – System Office Staff

Page 4

Barbara BoyceAssociate Vice-President, Workforce Continuing Education

[email protected]

Key Responsibilities:

Statewide Program Management

Strategic Planning

Policy Development/State Board Code Common Course Library/CE Master Course

List Course Approvals (New & Modifications)

Statewide Program Metrics

Performance Measures

Tier Funding

Grants and Initiatives

¾ NC Back-to-Work

¾ SECU Scholarship Program

¾ Project Skill-UP

¾ CE to CU (Credit for Prior Learning)

National Research Studies

Code

Program Areas

P35 Industrial/Manufacturing

X90 Self Support - Occupational

X95 Community Service Program

Workforce Continuing Education - Staff

Page 5

Tracy [email protected]

919-807-7117

Key Responsibilities

Public Safety Training Programs (Team Leader)

Course Information

Training Mapped to Credentials

Prison Education

Fee Waiver Guidance (public safety)

Liaison to State Agency Partners

Code Program Areas

R19 BLET

R20 Criminal Justice

R30 Fire & Rescue Services

R40 Gov't Regulations

R41 Emergency Management

L15 Emergency Medical Services

Workforce Continuing Education - Staff

Page 6

Margaret RobertonDirector, Continuing Education Training & Standards

[email protected]

Key Responsibilities

Continuing Education Programs (Team Leader)

Course Information

Training Mapped to Credentials

Program Accountability and Quality Assurance

Internal Audit Plans

Distance Learning

Instructional Service Agreements

Self-Support - Occupational

PHCAST (Nurse Aid Career Pathway)

NC Back-to-Work

Microsoft Academy

Code

Program Areas

B20 Human Resources Development

C30 Agriculture/Natural Resources

C40 Energy/Green Technology

F25 Business

F30 Computer Training

H30 Construction Occupations

J30 Early Childhood/Teacher Renewal

J38 Languages

L15 Emergency Medical Services

L30 Health Occupations

T75 Service Occupations

V20 Aircraft Systems

V40 Automotive Occupations

V50 Motor Vehicle-DMV

V80 Driver Training

Workforce Continuing Education - Staff

Page 7

Winfield AbeeFire and Rescue – Regional Coordinator

[email protected]

Key Responsibilities

Fire & Rescue Training (Western Region)

Wildland Fire Training

Fire & Rescue Training Academy

Course Information

Training Mapped to Credentials

Fire and Rescue Initiatives

o Data Transfer to OSFM

o Fire and Life Safety Educator (FLSE)

Liaison to State Agency Partners

Chris RaynorFire and Rescue – Regional Coordinator

[email protected] ext. 4424

Key Responsibilities

Fire & Rescue Training (Piedmont & Eastern Region)

Emergency Management Training

Correctional Officer Training

Course Information

Training Mapped to Credentials

Fire and Rescue Statewide & Regional Meetings

Collaboration with Curriculum Program

Coordinator

oFire Protection Technology

Liaison to State Agency Partners

Workforce Continuing Education - Staff

Page 8

Key Responsibilities

Career Readiness Certificate (CRC) Initiative

¾ Program Operations

¾ Website Maintenance

¾ Outreach/Presentations to Groups

¾ CRC Contact Lists

WIA Projects

¾ NC Back-to-Work¾ Education Services to

Veterans/National Guard

VacantFire and Rescue – Regional Coordinator

Teretha BellCoordintator of Special Projects/WIA

[email protected]

Key Responsibilities

Fire & Rescue Training (Eastern Region)

Course Information

Training Mapped to Credentials

Fire and Rescue Initiatives

Liaison to State Agency Partners

Workforce Continuing Education - Staff

Page 9

Temeka HesterResearch and Information Management

[email protected]

Pauline KuryProgram Assistant

[email protected]

Key Responsibilities

Research and Information Management¾ Research/Maintain Programmatic

Documents¾ HRD/CRC Training Academy

¾ College Contact Lists

¾ Student /College Stories

¾ CRC Website – Access Request Forms

Program Coordination

¾ DMV Vehicle Safety & OBD Emission

¾ DMV Dealer

¾ Notary

Technical Support

¾ CE Webpage Maintenance

¾ Captive Electronic Submission

¾ CRC Website – Access Request Forms

Key Responsibilities

Support staff for Unit

Career Readiness Certificate (CRC) Initiative

¾ CRC Materials Request Form

Workforce Continuing Education - Staff

Page 10

Advisory Committees

Committees Project Lead

Workforce Development Leadership Committee Barbara Boyce

Criminal Justice Tracy McPherson

Emergency Medical ServicesTracy McPherson/Margaret

Roberton

Emergency Management Chris Raynor

Fire and Rescue Services Winfield Abee

Human Resources Development Margaret Roberton

Career Readiness Certification Teretha Bell

Workforce Continuing EducationStatistical Data Reports

Page 11

A good leader uses data-driven evidence and proven practices from internal and external stakeholders to

solve problems, make decisions, and plan strategically.

NCCCS Data InitiativeObjectives and Desired Outcomes (excerpts)

Expand the individual and collective inquisitiveness of stakeholders within the NC Community College System to ask research questions that inform decisions and policies.

Incorporate a data review process that ensures accountability through the validation of submitted data.

Expand information accessibility by making all data users aware of the availability of predefined reports, web-based dashboards, statistical software, and training.

Utilize research findings and reports to educate policy makers on the extent to which various factors impact outcomes, including student enrollment, student learning, student completion, faculty and staff development, budget allocation, etc.

Workforce Continuing EducationStatistical Data Reports

Page 12

http://www.nccommunitycolleges.edu/Business_and_Industry/continuingeducation.htm

Workforce Continuing EducationStatistical Data Reports

Page 13

Annual FTE Trends

Code  CollegesFTE

2010FTE

2011FTE

2012Change in FTE

L30 Health 6,744.39 5,943.41 5,869.05 -74.36L15 Emergency Medical Services 4,711.13 4,321.68 4,259.03 -62.65B20 Human Resources Development 3,491.98 3,447.40 3,557.02 109.62R30 Fire & Rescue Services 3,210.85 3,216.27 3,134.43 -81.83R19 BLET - Basic Law Enforcement 356.33 291.75 338.70 46.94R20 Criminal Justice 2,900.81 2,954.88 2,916.63 -38.25H30 Construction 1,363.93 1,428.05 1,903.36 475.31T75 Service Occupations 1,272.10 1,186.96 1,504.82 317.85P35 Industrial/Manufacturing 1,208.37 1,230.63 1,489.51 258.87F25 Business 1,315.44 1,101.63 1,248.78 147.15F30 Computer Training 1,117.30 973.04 985.83 12.79C30 Agricultural/Natural Resources 546.93 529.31 584.96 55.66V40 Auto Maintenance/Repair 200.70 202.09 294.86 92.77J30 Early Childhood/Teacher Renewal 232.40 222.31 214.01 -8.30J38 Foreign Languages 315.08 210.27 162.84 -47.43R40 Government Regulations 168.01 151.95 143.71 -8.25R41 Emergency Management 66.12 71.08 99.50 28.42V80 Driver Training 172.44 142.80 141.95 -0.85V50 Motor Vehicle/DMV 115.02 119.76 120.68 0.92C40 Energy/Green Technology 46.86 26.55 23.91 -2.64V20 Aircraft Systems 41.11 26.60 23.16 -3.45X90 Self-Support - Occupational 1,009.39 1,230.42 1,220.01 -10.40X95 Self-Support - Community Service 1,345.38 1,300.53 1,302.18 1.65

Workforce Continuing EducationStatistical Data Reports

Page 14

Annual Enrollment Trends

Code  CollegesEnroll2010

Enroll2011

Enroll2012

Change in Enroll

L30 Health 54,533 50,354 47,765 -2,589

L15 Emergency Medical Services 151,743 149,880 143,937 -5,943

B20Human Resources Development

117,433 121,483 135,001 13,518

R30 Fire & Rescue Services 169,034 164,127 158,392 -5,735

R19 BLET - Basic Law Enforcement 569 541 777 236

R20 Criminal Justice 206,045 217,846 224,547 6,701

H30 Construction 12,267 11,604 11,505 -99

T75 Service Occupations 9,796 8,791 9,699 908

P35 Industrial/Manufacturing 10,846 11,656 10,702 -954

F25 Business 25,084 22,843 23,851 1,008

F30 Computer Training 24,690 20,561 20,786 225

C30 Agricultural/Natural Resources 3,412 2,799 2,935 136

V40 Auto Maintenance/Repair 1,277 1,287 1,385 98

J30 Early Childhood/Teacher Renewal 6,101 5,937 5,685 -252

J38 Foreign Languages 4,596 3,710 3,266 -444

R40 Government Regulations 6,396 6,927 6,358 -569

R41 Emergency Management 3,427 4,357 4,535 178

V80 Driver Training 950 609 705 96

V50 Motor Vehicle/DMV 11,613 11,807 11,995 188

C40 Energy/Green Technology 653 426 424 -2

V20 Aircraft Systems 306 219 196 -23

X90 Self-Support - Occupational 58,098 62,825 60,504 -2,321

X95 Self-Support - Community Service 73,779 71,973 66,893 -5,080

Workforce Continuing EducationStatistical Data Reports

Page 15

Are your FTE figures on track for 2013?

Check out your Spring 2013 and Summer 2013 report.

Handout

Learn

More…Professional Development

Opportunities

CE Leadership Institute

CE Leadership Mentor Program

CE Senior Administrators Monthly Call

Accountability/Creditability Forums (handout)

CIS CE Roundtable

Comprehensive Program Analysis

Page 16

A comprehensive statistical program analysis provides a college with in-depth information about their FTE and enrollment trends over a three-year period.

The report uses 20+ statistical data profiles to highlight trends in enrollment, FTE, and local workforce data; a summary of findings that outlines program strengths and areas of concern; and final recommendations in five areas: program development, course development, student development, administration, and workforce development participation.

Each report usually requires 30-40 hours of preparation.

To schedule a comprehensive program analysis, contact

Barbara BoyceAssociate Vice-President, Workforce Continuing Education

[email protected]

State Board Code

Page 17

http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm

Title 1 Community Colleges

  Chapter A State Board Governance

  Chapter B College Operations

  Chapter C Personnel

 Chapter D

Education Programs

Chapter D: Education Programs

  Chapter E Student Tuition and Fees Subchapter 100 General Definitions

  Chapter F Student Financial Assistance Subchapter 200 Basic Skills

  Chapter G Full-Time Equivalent (FTE) Subchapter 300 Continuing Education

  Chapter H Fiscal Management Subchapter 400 Curriculum

    Subchapter 500 Customized Training

Title 2 Proprietary Schools Subchapter 600 Small Business Centers

  Chapter A Proprietary Schools Subchapter 700 General Provisions

   

Title 3 Rule-Making Process

  Chapter A Rule-Making Process

State Board Code

Page 18

http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm

Chapter D: Education Programs

Subchapter 100 General Definitions

Subchapter 200 Basic Skills

Subchapter 300 Continuing Education

Subchapter 300. Continuing Education

Subchapter 400 Curriculum 1D SBCCC 300.1 Continuing Education Definitions

Subchapter 500 Customized Training 1D SBCCC 300.2 Enrollment/Registration Process

Subchapter 600 Small Business Centers 1D SBCCC 300.3 Program Classification

Subchapter 700 General Provisions 1D SBCCC 300.94

Faculty

1D SBCCC 300.95

HRD Program Continuation

1D SBCCC 300.96

Continuing Education Program Management

1D SBCCC 300.97

Instructional Service Agreements

1D SBCCC 300.98

Courses and Standards

1D SBCCC 300.99

Education Services for Minors

Combined Course Library (CCL)CE Master Course List

Page 19

Segment 3C and 4 of CCL Project

Impacts: Curriculum Program of Study process XUIC download process (SO to local college)

New features: XUIC flexibility Adding Tier levels to CRS and XUCO Adding Credential connections to SECT

Coming: Ability to report FTE by Tiers Ability to report credential offerings

Things to know: “Quiet Period” 10/31/13 – 11/14/13 …. No downloads of new classes

Handout

Tier Funding

Continuing Education Tier 2 Course List

Page 20

Instructional FTE allocations are calculated on a tiered-funding basis.

Tier 1 includes curriculum budget FTE in high cost areas of health care, technical education, lab-based science, and college-level math courses.

Tier 2 includes a) all other curriculum budget FTE, b) all Basic Skills budget FTE, and c) budget FTE associated with continuing education (OE) courses that are scheduled for 96 hours or more and are mapped to a third-party credential, certification, or industry-designed curriculum.

Tier 3 includes all other continuing education (OE) budget FTE.

This weighted allocation model is designed to provide a 15% funding differential between each tier.

Handout

Continuing Education WebpageSummary of Program Content

Page 21

Licensure & Certification

• Community College Collaborations-License/Certifications

• Dept. of Commerce-Directory of Business Licenses

• Auto Dealer License Course Schedule Summary (Initial and Renewal)

• Auto Dealer License 2013 Course Schedule Form - For College Use

Only

• AUT3129 DMV: Auto Safety & OBD Emissions Course Materials

• Nurse Aide I Statewide Curriculum

• Personal and Home Care Aide State Training (PHCAST) Class Materials

Instructor Training

• DMV OBD/Safety Instructor Training Schedule

• DMV OBD/Safety Instructor Registration Form

http://www.nccommunitycolleges.edu/Business_and_Industry/continuingeducation.htm

Continuing Education WebpageSummary of Program Content

Page 22

MCL Course Request Forms • Course Approval Process • Course Submission Form • Electronic Application Process

Policy Resources • State Board of Community College Code (SBCC

Code) • NCCCS Numbered Memos • NCCCS Audit Services • NC General Statue 115D • Tuition and Fee Waiver Reference Guide

Captive & Co-opted• CE Captive Request Form • NC Division of Adult Correction Feasibility Form • New Electronic Application Process-Quick Guide • 2013 Captive Request Due Dates • Prison Education Program (PEP) Memos

Workforce Continuing Education Contacts

• System Office Workforce Continuing Education Contacts

• Workforce Development Leadership Committee Contacts

• Continuing Education Senior Administrators • Small Business Center Network Directors • Human Resources Development Directors

Statistical Reports • NCCCS Reports • 2012 Critical Success Factors Report • Get the Facts • Workforce Continuing Education FTE and

Enrollment Trends (Annual Years 2010, 2011, 2012)

Links• North Carolina Community Colleges Adult

Educators Association (NCCCAEA) • NC Division of Employment Security (DES)

Administrative Resources

http://www.nccommunitycolleges.edu/Business_and_Industry/continuingeducation.htm

Email Distribution List

Page 23

CC Email Distribution List

Basic Law Enforcement Training

Basic Skills Director

Code Enforcement Training

Community Services Directors

Continuing Education

Officers Continuing Education Registrars

CRC Administrators

Criminal Justice Training

Customized Training Directors

Emergency Management Training

EMS Training

Fire Rescue Training

Human Resources Development

Small Business Center Network

There are two methods that the System Office uses to communicate information to the community colleges. Below are the instructions for adding staff to these lists.

CC Email Distribution List

This list is populated at the local level; not at the System Office. Each college determines who and how many staff can be on the list. Additionally, the local level is responsible for updating, adding, and/or deleting names. Please contact your local college IT email administrator for further instructions.

Program-Specific Primary Contact

These list are populated at the System Office. The primary contact person identified on this list will be notified if specific college information is needed. This list will be populated with only one name per college. We rely on the college to inform us when we need to update these list.

System Office Numbered Memos

Page 24

Number

Date From Subject

CC13-004 3/13/2013 S. Morrissey 2013 HRD Tuition and Fee Waiver Guidelines

CC13-011 6/21/2013 J. Haygood2013-14 Tuition and Continuing Education Fee Rates

CC13-017 7/31/2013 S. MorrisseyClarification of Physical Education in Occupational Extension

CC13-018 E. SelfEducation Program Audit Procedures FY 2013-2014

CC13-020 8/16/2013 J. Haygood Waiver Reference Guide - Version 2.0

http://www.nccommunitycolleges.edu/Numbered_Memos/Memos/index2013.htm

Professional Development OpportunitiesFire and Rescue Training

Page 25

NCCCS Statewide Fire and Rescue Training School Directors Meeting

Wednesday, November 13,20138:30a.m. – 4:30p.m.

(Registration 8:30-9:00)

Wilson County Agricultural Center Auditorium1806 S. Goldsboro Street Wilson, NC 27893

Plan to attend the annual, statewide meeting of the North Carolina Community College System Office Staff, College Fire and Rescue School Directors, and representatives of the Office of State Fire Marshal (OSFM).

An Agenda and Directions to the Campus will be forthcoming.

A retirement reception honoring Phil Batts will be held immediately after the meeting if you wish to attend.

Professional Development Opportunities HRD/CRC Training Academy

Page 26

When: December 11 - 13, 2013

Where: Greensboro Marriott DowntownGreensboro, NC 27401

Room Rate: $86.00 (single or double) plus tax

Registration Fee: $130.00 per person

HRD/CRC Training Academy

Professional Development Opportunities Leadership Institute for CE Administrators

Page 27

Leadership Institute for Continuing Education Administrators

March 24 – 25, 2014DoubleTree by Hilton Hotel Raleigh - Brownstone

Raleigh, NC

Workshop Tracks

Accountability/Quality Assurance

Training Mapped to Credentials

Employer Engagement

Integrated Service Delivery

Work-Based Learning Strategies

Professional Development Opportunities CE Leadership Mentor Program

Page 28

Goals: Knowledge and Skill Transfer Networking Professional Development Situational Guidance

Focus areas:

Leadership Program Development Quality Assurance Communication Partnerships

CE Senior Administrator Mentorship

Mentoring program to assist senior continuing education administrators in developing the knowledge, skills and networking resources essential to workforce professionals in leadership positions.

Initial group identified – first cohort to begin November 2013

Professional Development Opportunities Communication Networks

Page 29

All calls are from 2:00 – 3:30

Accountability/Credibility Forum

WDLC Meetings

CE Sr Administration Monthly Call

No Calls October 24, 2013

November 7, 2013 November 25, 2013

December 5, 2013 December No Call

January No Call January 23, 2014

February 6, 2014 February 27, 2014

March 6, 2014

April 3, 2014

May 1, 2014

June 5, 2014

Professional Development Opportunities Communication Networks

Page 30

The purpose of the roundtable sessions is to discuss any current, upcoming or outstanding issues involving the Colleague CIS system. This may include SO changes/updates, best practices or trending issues relevant to the group.

This communication network is hosted by the Colleague CIS subject matter experts (SME) for Continuing Education. See contact information below:

Continuing Education Roundtable Discussions

Wayne Madry919) 807-7189

[email protected]

Rosallene Massey(704) 978-5433

[email protected]

Grants & Initiatives

NC Back-to-Work

Page 31

Purpose:NC Back-to-Work program provides pre-employment training for entry-level technical jobs. Training is short-term and focused on skill competencies that lead to industry-recognized or state-regulated credentials. Integrated into the training program will be employability skills, workplace safety/OSHA credentials, and preparation for the Career Readiness Certification.

Funding: $5,874,104

Time Period: September 1, 2013 to June 30, 2014

Colleges Involved: 49 colleges

Legislative Requirements:

Training plans must included support for one or more of the following: 1) employers who have committed to assist colleges with the design and implementation of their training plans and to interview program completers for available jobs; 2) companies with registered apprenticeship programs with the North Carolina Department of Labor; 3) coordinated projects among two or more colleges that focus on serving the needs of an industry cluster; or 4) programs developed in collaboration with the North Carolina National Guard Veteran's Connect or veterans' organizations.

The target populations has expanded to included unemployment insurance claimants, unemployed & underemployed adults, military veterans, and members of the NC National Guard.

Funds can be used for the following activities: student instruction, student support and coaching, and targeted financial assistance for students, including assistance with tuition, registration fees, books, and certification costs.

Grants & Initiatives SECU CE Scholarship Program

Page 32

Program Type

Total Commitment

ScholarshipAwards

Number of Colleges

Funding Cycle

Statewide Roll-Out

$ 435,000 10 scholarships at $750 58July 1, 2013 – June 30,

2014

For more information, contactBarbara Boyce at (919) 807-7158 or [email protected]

The State Employees Credit Union (SECU) Foundation established a Continuing Education Scholarship Program to help remove financial barriers for students seeking to gain new and/or upgrade current job-related skills. Below are the details of the program: 

Student Eligibility

To be considered for this scholarship program, a student must: Be a U.S. citizen and a North Carolina resident living in the college’s service area.

Be in one of the following target groups: unemployment insurance claimants, unemployed & underemployed adults, member of the NC National Guard, or military veterans & spouses. Note: Underemployed will be defined as individuals earning 200% below the federal poverty level. Preference will be given to students with limited or no access to financial aid from other programs.

Be enrolled in a short-term training program that leads to a state-regulated or industry-recognized credential that is offered through Continuing Education.

Not be a Director, employee or family member of an employee of the State Employees’ Credit Union or SECU Foundation.

Grants & Initiatives Career Readiness Certification

Page 33

Updates:

As of June 2013 the number of CRCs issued in North Carolina is 216,338.

There will be a CRC Boot Camp for new CRC Administrators at the HRD/CRC Training Academy.  The Training Academy is Dec 11 - 13th in Greensboro. 

We are well on our way in getting updated information for CRC.  We have an updated CRC administrators  primary contact list to share.  We are in the process of getting updates of the WorkKeys Profiler and Employers.

We are taking part in ACT's Work Ready Communities Academy to determine how NC will engage our communities (or counties) in this endeavor.

For more information, contactTeretha Bell at (919) 807-7215 or [email protected]

Grants & Initiatives SuccessNC

Page 34

http://www.successnc.org

Grants & Initiatives Project Skill-UP

Page 35

Project Skill-UP is a North Carolina Community College workforce development initiative with three core components: 1) Outreach and recruitment

activities to individuals, communities, and businesses adversely impacted by the changes in the tobacco industry;

2) Skills assessment and short-term occupational skills training; and

3) Financial assistance to students to meet their educational goals. The goals and objectives of this project will be implemented at 24 community colleges.

For more information, contactBarbara Boyce at (919) 807-7158 or [email protected]

Grants & Initiatives PHCAST

Page 36

The North Carolina Department of Health and Human Services (NC DHHS) received a federal Personal and Home Care Aide State Training (PHCAST) grant to develop, evaluate and disseminate a uniform core competency-based training program that addresses the workforce challenges and training needs of direct care workers in this state. Below is the framework.

PHCAST Training Phase I – Introduction to Direct Care Phase II – Direct Care Worker Phase III – Nurse Aide I Phase IV – Home Care Nurse Aide

Specialty – NAI professional credentials with DHHS – NAR

For more information, contactMargaret Roberton at (919) 807-7159 or [email protected]

Grants & Initiatives Education Services to Veterans and National Guard

Page 37

Proposed Strategies:

• Develop a matrix that maps community college programs and courses to Military Occupational Specialties credentials.

• Develop a plan to provide employability skills training to returning veterans through the Human Resources Development (HRD) program.

• Convene targeted committees to discuss and find solutions to the following issues

• Assist NC National Guard and state-regulated credentialing agencies with mapping Military Occupation Specialties to industry credentials.

• Survey colleges to assess current programs and student support services provided to veterans

• Integrate veterans as a target group in workforce initiatives and grant-funded programs.

For more information, contactBarbara Boyce at (919) 807-7158 or [email protected] or Teretha Bell at (919) 807-71215 or

[email protected]

Grants & Initiatives Microsoft Academy

Page 38

MS IT AcademyThe Microsoft IT Academy (ITA) program provides colleges with a full curriculum for teaching technology courses and learning tools that help students achieve success.

NCCCS State-wide MOU• Available for both CE and CU academic levels

• Colleges have 500 vouchers for Microsoft Office Specialist (MOS) certification exams at Certiport Centers.

• Colleges have 10 vouchers for faculty/staff certifications in Microsoft Office Specialist (MOS), Microsoft Technology Associate (MTA), and Microsoft Certifications Solutions Associate/Expert (MCSA/MCSE)

• Colleges have access to DreamSpark subscription – Microsoft products outside of MOS Sharepoint; Visual Studio; MS Project; MS Visio; Windows Client

• Colleges have access to Microsoft Official Academic Course (MOAC) digital textbook/curriculumFor more information, contact

Margaret Roberton at (919) 807-7159 or [email protected]

What’s Trending

Accountability / Quality Assurance

Page 39

Educational institutions are shifting to meet demands for greater accountability and the capability to demonstrate measurable outcomes.

In an effort to lead this culture shift to authenticate rigor, relevancy and results, we intend to revamp the accountability and credibility model for Continuing Education.

The Workforce Continuing Education division will develop tools to assist colleges in implementing internal controls to address practical and planning issues around program accountability and credibility.

The operational results of this new focus will include increased accountability for stakeholders, established expectations, and demonstrable outcomes as well as the encouragement of the use of leveraged resources.

What’s Trending

Training Mapped to Credentials

Page 40

Discuss Topics:

o Credential Profile Forms

o CE Course Changes

o Tier Funding Validations

o National Career Pathways Studies

Rapid changes in technology and its pervasive influence in all industries demand continual upgrading of skills.

Employers want to hire workers with strong certified skills, and then build on that basic foundation with short-term training specific to the industry, company, or changes in work processes or technology.

Creating clear pathways for students to begin work toward an industry certification is a strategy that has great momentum. It is a promising strategy for increasing the educational attainment, earnings, and career prospects

What’s Trending

Employer Engagement

Page 41

Alignment between the workforce and education systems has the potential to improve curriculum development, course planning in institutions, and consumer information necessary to improve student, parent, and educator decisions.

The key to good employer engagement is establishing good communications with them .. and that means not just telling them what you have but paying attention to their needs and wants.

Engagement is more than attending annual business advisory committee meetings or providing input regarding curriculum.

Effective engagement requires building deep, sustainable relationships that ensure curriculum design and credentials meet the needs of industry sectors/clusters important to the region, and that students exit institutions able to demonstrate that they have the skills and credentials needed by business.

What’s Trending

Work-based Learning Strategies

Page 42

State Board Code

1G SBCCC 200.94REPORTING OF STUDENT HOURS IN MEMBERSHIP FOR CONTINUING EDUCATION CLASSES

(d)Extension Student Work Experience and Clinical Practice. The following criteria apply to the reporting guidelines for students enrolled in extension work experience and clinical practice courses, exclusive of work station based training. To be eligible for approval, these work experience or clinical practice courses shall be required by a licensing agency or accrediting body. Examples of student work experience include cooperative education, practicums, and internships.

(1) Student membership hours for student work experience and clinical practice shall not generate budget FTE without prior approval of such activities by the System Office. When the number of approved student work experience membership hours increases by more than 30 percent per course, a new request for approval shall be submitted.

(2) Work Experience. Work experience for extension courses shall earn budget/FTE at the 100 percent rate for student membership hours, as required by a licensing agency or accrediting body. These classes shall be coordinated by college personnel paid with college instructional funds and may be located in one or more sites.

Proposed New Course

WBL3100 Work-Based LearningThis course provides work experience with a college-approved employer in an area related to the student's career pathways training program. Emphasis is placed on integrating classroom learning with related work experience. Upon completion, students should be able to evaluate career selection, demonstrate employability skills, and satisfactorily perform work-related competencies.

Recommended Hour: 160 Maximum Hours: 192

What’s Trending

Work-based Learning Strategies

Page 43

On-the-Job Training Program (WIA)Contact your local Workforce Development Board/JobLink Center

Workforce Investment Act Section 101 (31)Training by an employer that is provided to a paid participant while engaged in productive work in a

job that:(a) Provides knowledge or skills essential to the full adequate performance of the job(b) Provides reimbursement up to *50 percent of the wage rate of the participant for the

extraordinary costs of providing the training and additional supervision related to the training, and

(c) Is limited induration as appropriate to the occupation for which the participant is being trained, taking into account the content of the training, the prior work experience of the participant, and the service strategy of the participant as appropriate

Put SimplyOJT is an “earn and learn” training option that the workforce system can offer employers and job seekers. Funded through the Workforce Investment Act, OJT allows employers in the public, private non profit, or private sector to provide training to workers in need of additional skills training for an identified position. Program benefits:

• Get job seekers back to work• Bridge a participant’s skill gap(s)• Promote self-sufficient employment and career advancement• Reimburse the extraordinary cost of training to employers

What’s Trending

Work-based Learning Strategies

Page 44

Apprenticeship Program

Registered Apprenticeship

• Registered Apprenticeship is employer driven and designed to meet a company’s individual workforce needs.

• Working together, community college staff and the employer develops a training curriculum that includes a work process for the on-the-job training and related classroom technical theory instruction. The number of required on-the-job training hours and related technical theory contact hours depends upon the occupation.

• Simply put, “students earn while they learn.” Additionally, as an apprentice’s on-the-job skills progressively increase so does the wage.

Pre-Apprenticeship

Goals:• Provide youth and adults with a link between education in the classroom and skill training in the

workplace. • Create work experience opportunities in apprenticeable occupations and prepare individuals for

possible participation in registered apprenticeship programs. • Collaborate with existing services in the schools and workforce training system partners.

For more information, contact Kathryn Castelloes [email protected] or 919.733.0327

What’s Trending

Integrated Service Delivery

Page 45

https://www.ncworks.gov

What’s Trending

Integrated Service Delivery

Page 46

Integrated Service Delivery North Carolina Framework

Customer-focused centers Focus on skills and jobs Enhanced services to employers Elimination of bureaucratic barriers and

waste New performance metrics

Memorandum of Understanding –

North Carolina Career Center System (excerpt)

Regarding North Carolina’s Career Center system, NCCCS will:

1. Provide education, training and retraining opportunities for job seekers to enter into and proceed successfully through post-secondary academic, adult literacy, and workforce continuing education training programs.

2. Provide information and resources regarding the college admissions process, financial aid, scholarship programs, workforce development initiatives, student support services, and job placement activities. When applicable, provide cross-training and technical assistance to Career Center staff.

3. Provide skill assessments, employability skills training, and career development activities through its Human Resources Development (HRD) program.

4. Coordinate the Career Readiness Certification (CRC) credentialing program.

5. Support economic development through services to and in partnership with business and industry through its Customized Training Program and Small Business Center Network.

• Commission on Workforce

Development

• Department of Commerce

• Department of Health and Human

Services

• Community College System

• Department of Public Instruction

• Department of Labor

• Department of Administration