Workflow Composer V2.2 Installation Guide - Canon · Workflow Composer Application Files."...

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Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference. Installation Guide V2.2

Transcript of Workflow Composer V2.2 Installation Guide - Canon · Workflow Composer Application Files."...

Page 1: Workflow Composer V2.2 Installation Guide - Canon · Workflow Composer Application Files." IMPORTANT • To use Workflow Composer in conjunction with Workflow Editor and Workflow

Please read this guide before operating this product.After you finish reading this guide, store it in a safe place for future reference.

Installation Guide

V2.2

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Workflow ComposerInstallation Guide

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Contents

Preface........................................................................................................................... iiiTarget Readers .......................................................................................................................................iiiHow To Use This Manual .....................................................................................................................iv

Indications Used in This Manual ......................................................................................................................... ivButtons Used in This Manual ................................................................................................................................ ivDisplays Used in This Manual ................................................................................................................................ vAbbreviations Used in This Manual .................................................................................................................. viTrademarks ..................................................................................................................................................................... vi

Chapter 1 Before Using this Product

System Requirements ................................................................................................1-2Devices ................................................................................................................................................. 1-2Web Browsers ..................................................................................................................................... 1-3

Chapter 2 Installing Workflow Composer

Installing and Starting Workflow Composer ............................................................2-2

Chapter 3 Uninstalling Workflow Composer

Stopping and Uninstalling Workflow Composer .....................................................3-2

Chapter 4 Troubleshooting

List of Error/Warning Messages.................................................................................4-2Messages during Installation .......................................................................................................... 4-2

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PrefaceThank you for purchasing Workflow Composer. Please read this manual thoroughly before operating the product to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

Target ReadersThis manual is targeted for readers who have basic operational knowledge of Canon multifunctional devices, Windows, and networks.

• Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon. • Data damaged or deleted while using this software cannot be recovered. Canon Inc. shall not be liable for the damage or loss of data, or losses or expenses resulting therefrom.

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How To Use This Manual

Indications Used in This ManualThis manual explains operating procedures and important handling precautions as follows.

IMPORTANT • Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine or property.

NOTE • Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.

Buttons Used in This ManualThe following symbols and button names are a few examples of how buttons to be clicked are represented in this manual:

• Buttons/Menu Commands on Computer Operation Screens: [Button/Menu Command Name]

Examples: [Log In]

[OK]

NOTE • The procedures in this manual assume that the Windows [Start] menu and Control Panel display have not been customized after Windows was installed.

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Displays Used in This ManualScreen shots of the computer displays used in this manual may differ slightly, depending on the operating system that you are using. The items which you should select/click are marked with a

, as shown below. When multiple items can be selected/clicked, they are circled.

1 Click [Log In].

Click here for operation.

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Abbreviations Used in This ManualIn this manual, product names and model names are abbreviated as follows:

Microsoft Windows Server 2003: Windows Server 2003

Microsoft Windows Server 2003 R2: Windows Server 2003 R2

Microsoft Windows Server 2008: Windows Server 2008

Microsoft Windows Server 2008 R2: Windows Server 2008 R2

Microsoft Windows XP: Windows XP

Microsoft Windows Vista: Windows Vista

Microsoft Windows 7: Windows 7

Microsoft Windows 8: Windows 8

Microsoft Windows 8.1: Windows 8.1

Microsoft Windows operating system: Windows

Apple Mac: Mac

Workflow Composer V2.2: Workflow Composer

imageWARE Workflow Editor V2.0 or later: Workflow Editor

Trademarks"MEAP" is a trademark of CANON Inc., referring to an "application platform" for Canon multifunction and single function printers.Windows and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries.Microsoft and SharePoint are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries.Macintosh, Mac, Mac OS and Safari are trademarks of Apple Inc., registered in the U.S. and/or other countries.Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates.Other product and company names herein may be the trademarks of their respective owners.

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1CHAPTER

Before Using this ProductThis chapter describes the system requirements for Workflow Composer.

System Requirements ..................................................................................................................1-2Devices ....................................................................................................................................................................... 1-2Web Browsers ........................................................................................................................................................... 1-3

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System Requirements1-2

System RequirementsThis section describes the system requirements for Workflow Composer.

DevicesFor information on the devices supported by this version of Workflow Composer, see "Table of Workflow Composer Application Files."

IMPORTANT • To use Workflow Composer in conjunction with Workflow Editor and Workflow Management Plug-in, the Device Information Delivery Settings function must be available. • The following conditions must be met to send and receive flows between devices without using Workflow Editor:

- The Device Information Delivery Settings function must be available for flows. - The devices to send and receive flows must be of the same model. However, some information may not be sent and received correctly, depending on the optional products that are installed.

- The same System Manager ID and System Password must be set on each device with which you want to send and receive flows.

• The Device Information Delivery Settings function for flows can be used by setting [Workflow Composer] to [Off] in [Restrict Receiving for Each Function] in [Device Information Delivery Settings] on the [Settings/Registration] screen of devices. After distributing/receiving flows, set this setting to [On] again, as necessary. For more information, see the manuals for the device.

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System Requirements 1-3

Web BrowsersThe following combination of operating systems and Web browsers can access the management page of Workflow Composer.

Operating System Web Browser

Windows XP Professional SP3 Windows Internet Explorer 7

Windows Vista SP2 Windows Internet Explorer 8

Windows 7 Windows Internet Explorer 9

Windows 8 Windows Internet Explorer 10

Windows 8.1 Windows Internet Explorer 11

Windows Server 2003 SP2Windows Server 2003 R2 SP2

Windows Internet Explorer 7

Windows Server 2008 SP2Windows Server 2008 R2 SP2

Windows Internet Explorer 8

Mac OS X 10.4 Safari 3.2.1 or later

Mac OS X 10.5 Safari 3.2.1 or later

Mac OS X 10.6 Safari 4.0.3 or later

Mac OS X 10.7 Safari 5.1 or later

OS X Mountain Lion (v10.8) Safari 6.0 or later

OS X Mavericks (v10.9) Safari 7.0 or later

IMPORTANT • Your browser requires the following settings:

- JavaScript should be enabled. - Cookies should be enabled for each session.

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System Requirements1-4

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2CHAPTER

Installing Workflow ComposerThis chapter describes how to install Workflow Composer.

Installing and Starting Workflow Composer .............................................................................2-2

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Installing and Starting Workflow Composer2-2

Installing and Starting Workflow ComposerTo use Workflow Composer, it is necessary to install an application file and license file in the device, and then start Workflow Composer. The application file is included on the CD-ROM that contains this instruction manual.The following two methods exist for installing Workflow Composer:

• Using SMS (Service Management Service) • Using the "Register/Update Software" Function

This section describes the procedure for installing Workflow Composer using SMS (Service Management Service) from a Web browser of a computer on the network. To use the Register/Update Software function, install Workflow Composer from the touch panel display or a computer (Remote UI). For more information, see the manuals for the device.

IMPORTANT • License files may be provided by your local authorized Canon dealer, or they may have to be retrieved from the license management system on the Internet. The URL for the license management system is:

http://www.canon.com/lms/license/ • A license access number and device serial number are required to retrieve a license file from the license management system. The device's serial number is the number displayed on the bottom of the screen when you press [Counter Check] on the device (and is also displayed in the top left of the SMS screen). • Store the license file in a safe place. It may be required when reinstalling Workflow Composer. • If the device enters the Shutdown mode while installing Workflow Composer, an error message is displayed on the SMS installation page. The installation may be canceled. In this case, restart the device, and then install Workflow Composer again. For information on restarting the device, see the manuals for the device. • When installing Workflow Composer on a device that already has it installed, it is recommended that you export the flows registered in the device. For more information, see the User's Guide for Workflow Composer.

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Installing and Starting Workflow Composer 2-3

1. Start your Web browser → enter the following URL.

http://<IP address or host name of the device>The Log In screen is displayed.

2. Enter the required items → click [Log In].

IMPORTANT • Log in with administrator privileges (System Administrator or SSO-H Administrator). • For information on login services, see the manuals for the device.

If you are not using a login service (default status):Enter [System Manager ID] and [System PIN] → click [Administrator Login].The default System Manager ID and System Password is '7654321'.

If Default Authentication (Department ID Management) is set as the login service:Enter [Department ID] and [PIN] → click [Log In].

If SSO-H (Single Sign-On H) is set as the login service:Enter [User Name] and [Password] → select [Login Destination] → click [Log In].

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3. Click [Service Management Service] under [Management Tools].

The Login page of SMS is displayed.

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Installing and Starting Workflow Composer 2-5

4. Enter the password → click [Log In].

The default password is 'MeapSmsLogin' (case-sensitive).

The [MEAP Application Management] page is displayed.

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Installing and Starting Workflow Composer2-6

5. Click [Install MEAP Application].

NOTE • The following available resources are required to install Workflow Composer on a device:For Models with SVGA Touch Panel Display:

- Storage/Hard Disk: 200 MB - Memory: 10 MB - Threads: 22 - Sockets: 2 - File Descriptors: 14

For Models with VGA Touch Panel Display: - Storage/Hard Disk: 185 MB - Memory: 9 MB - Threads: 15 - Sockets: 7 - File Descriptors: 10

The [Install MEAP Application/License] page is displayed.

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Installing and Starting Workflow Composer 2-7

6. Click [Browse] → specify the path to the application file (.jar) and license file (.lic).

7. Click [Install].

The installation confirmation page is displayed.

8. Click [Yes].

Wait until the installation is complete.

9. Click [MEAP Application Management].

Workflow Composer is displayed in the application list on the [MEAP Application Management] page.

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Installing and Starting Workflow Composer2-8

10. Click [Start] for [Workflow Composer].

The status field changes from [Installed] to [Started], and Workflow Composer can be used.

NOTE • It is not necessary to start/stop Workflow Composer every time the main power of the device is turned ON/OFF.

11. Click [Log Out from SMS].

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3CHAPTER

Uninstalling Workflow Composer This chapter describes how to uninstall Workflow Composer.

Stopping and Uninstalling Workflow Composer .......................................................................3-2

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Stopping and Uninstalling Workflow Composer3-2

Stopping and Uninstalling Workflow ComposerUse SMS (Service Management Service) to uninstall Workflow Composer. Perform the procedure for uninstalling Workflow Composer in the following order:

• Stop Workflow Composer • Disable the License File • Download and Delete the Disabled License File • Uninstall Workflow Composer

1. Start your Web browser → enter the following URL.

http://<IP address or host name of the device>The Log In screen is displayed.

2. Enter the required items → click [Log In].

IMPORTANT • Log in with administrator privileges (System Administrator or SSO-H Administrator). • For information on login services, see the manuals for the device.

If you are not using a login service (default status):Enter [System Manager ID] and [System PIN] → click [Administrator Login]. The default System Manager ID and System Password is '7654321'.

If Default Authentication (Department ID Management) is set as the login service:Enter [Department ID] and [PIN] → click [Log In].

If SSO-H (Single Sign-On H) is set as the login service:Enter [User Name] and [Password] → select [Login Destination] → click [Log In].

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Stopping and Uninstalling Workflow Composer 3-3

3. Click [Service Management Service] under [Management Tools].

The Login page of SMS is displayed.

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4. Enter the password → click [Log In].

The default password is 'MeapSmsLogin' (case-sensitive).

The [MEAP Application Management] page is displayed.

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Stopping and Uninstalling Workflow Composer 3-5

5. Click [Stop] for [Workflow Composer].

The status field changes to [Stopped].

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Stopping and Uninstalling Workflow Composer3-6

6. Click [Workflow Composer].

The [Application/License Information] page is displayed.

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Stopping and Uninstalling Workflow Composer 3-7

7. Click [License Management].

The [License Management] page is displayed.

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Stopping and Uninstalling Workflow Composer3-8

8. Click [Disable].

A confirmation page for disabling the license file is displayed.

9. Click [Yes].

[Download] and [Delete] in [Download/Delete Disabled License File] are enabled.

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Stopping and Uninstalling Workflow Composer 3-9

10. Click [Download] for [Download/Delete Disabled License File].

IMPORTANT • Store the downloaded license file in a safe place, as it is used when reinstalling Workflow Composer.

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Stopping and Uninstalling Workflow Composer3-10

11. Follow the instructions on the screen to save the disabled license file (extension: lic).

12. Click [Delete] for [Download/Delete Disabled License File].

A confirmation page for deleting the license file is displayed.

13. Click [Yes].

14. Click [MEAP Application Management].

The [MEAP Application Management] page is displayed, and the license field of Workflow Composer changes to [Not Installed].

15. Click [Uninstall] for [Workflow Composer].

The uninstallation confirmation page is displayed.

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Stopping and Uninstalling Workflow Composer 3-11

16. Click [Yes].

[Workflow Composer] is deleted from the list of applications.

17. Click [Log Out from SMS].

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Stopping and Uninstalling Workflow Composer3-12

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4CHAPTER

TroubleshootingThis chapter includes a list of error/warning messages.

List of Error/Warning Messages ..................................................................................................4-2Messages during Installation ................................................................................................................................ 4-2

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List of Error/Warning Messages4-2

List of Error/Warning MessagesThis section describes the error messages and warning messages displayed when using Workflow Composer, and the procedure for resolving them.

Messages during Installation

The specified application does not support this device.

Cause The version you tried to install is not supported by this model.

Remedy Check the model name of the device and install the supported application version.

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Pub No. SE-IE-1235-V4 © CANON INC. 2014