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Work Place Violence Guidelines for dealing with violent behavior involving employees and their work...
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![Page 1: Work Place Violence Guidelines for dealing with violent behavior involving employees and their work environment.](https://reader036.fdocuments.us/reader036/viewer/2022082817/56649dab5503460f94a9a7b4/html5/thumbnails/1.jpg)
![Page 2: Work Place Violence Guidelines for dealing with violent behavior involving employees and their work environment.](https://reader036.fdocuments.us/reader036/viewer/2022082817/56649dab5503460f94a9a7b4/html5/thumbnails/2.jpg)
Work Place Violence
Guidelines for dealing with violent behavior involving employees and their
work environment
![Page 3: Work Place Violence Guidelines for dealing with violent behavior involving employees and their work environment.](https://reader036.fdocuments.us/reader036/viewer/2022082817/56649dab5503460f94a9a7b4/html5/thumbnails/3.jpg)
Is work place violence really that big a problem?
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Statistics reveal that:
There are nearly 1,000 workplace homicides each year.
Homicides account for nearly 15% of the total workplace fatalities nationwide.
1.5 million assaults occur in U.S workplaces each year.
![Page 5: Work Place Violence Guidelines for dealing with violent behavior involving employees and their work environment.](https://reader036.fdocuments.us/reader036/viewer/2022082817/56649dab5503460f94a9a7b4/html5/thumbnails/5.jpg)
What can be done about it?
Are there safety laws about this?
Are some jobs just naturally dangerous?
We have to stand up for our rights, don’t we?
![Page 6: Work Place Violence Guidelines for dealing with violent behavior involving employees and their work environment.](https://reader036.fdocuments.us/reader036/viewer/2022082817/56649dab5503460f94a9a7b4/html5/thumbnails/6.jpg)
4 Action Steps to Deal with Workplace Violence
Conduct a hazard assessment
Define problems
Develop solutions
Implement / train
Monitor
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Hazard Assessment
People
Clients
Employees
Supervisors
Environment
Location
Business hours
Economy
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Develop Solutions
Engineering Controls
Metal Detectors
Enclosed Counters/Workstations
Video Surveillance
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Develop Solutions
Administrative Controls
Strict policies No weapons Buddy system Careful selection of
clients when possible EAPs
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Training / Implementation
Pre Incident
Surveys
Self Defense
Warning Signs
Conflict Resolution
Post Incident
Employee Assistance Programs
Critical Incident Stress Debriefing
Reassignments
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Monitoring
Be sensitive to signs of high stress levels In employees In customers
Inspect areas for potential weapons
Minimize physical hazards
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Incident Reporting
Encourage employees to report all incidents of violence
“Near Miss” incident reporting is also important
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Summary Points
Workplace Violence is a serious problem.
Violence should be treated like any other work related hazard.
Pro Active controls are preferred but reactive measures have a place in the prevention of workplace violence.