Work Orders & Scheduling | Transforming the Industry with Mobile Enterprise Solutions
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Transcript of Work Orders & Scheduling | Transforming the Industry with Mobile Enterprise Solutions
Work Orders & Scheduling
TRANSFORMING THE INDUSTRY WITHMOBILE ENTERPRISE SOLUTIONS
Do you think your organization can perform these tasks more efficiently?
Dispatching service workers
Filling out paper forms
Executing work orders
Managing worker efficiency
Then you’re probably trying to tackle operational challenges like these:
Dispatch errors Unnecessary overtime
No-showsLate-arrivals Lack of workforce visibility
Did you know that...
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Extending work order execution to mobile devices has been proven to generate multiple business and safety benefits for companies?1
The costs of overtime can get out of hand extremely fast? For the U.S. Postal Service, they were over $3.5 billion last year alone.2
Access to field service data and analytics capabilities can help service businesses increase customer satisfaction and offer new and innovative service offerings?3
1. Best Practices in Outage Management: Delivering Additional Value Through Integrated Damage Assessment, GTM Research.2. Sean Reilly, “Audit: Postal Service overtime costs topped $3.5 billion last year,” Federal Times.3. Secrets to Optimize Field Service for Better Customer Experiences, Aberdeen Group.
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Here’s how a mobile solution can transform your business
TRACK PROGRESS IN REAL-TIME At a glance, know who on your team is on top of their game and who may need assistance,
at any time of the day.
KNOW WHO TO DISPATCH Choose the appropriate team member
for a task based on their progress, workload and amount of overtime.
ANALYZE METRICS Know who is performing well, which clients are
costing you more than expected and see how to improve individual and team performance.
GATHER STATISTICS, GAIN INSIGHTS Get quick access to crucial data for employee monitoring, reporting, training and to compensate for jobs well done.
GET THE MOST OUT OF YOUR TEAMKnow exactly where your staff is, issue traffic and other alerts, and make assignment changes to avoid late arrivals and no-shows.
PLAN ANYWHERE, ANY TIMEStart planning and assigning tasks for your work day the night before, in the morning from home or while you’re on the road.
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