Community HubsSharing The Bromley By Bow Approach

health by stealthwelcome to the bromley by bow centre

It’s easy to mistake the

Bromley by Bow Centre

for a health centre

It’s actually a community

department store

What is the Bromley by Bow Centre?

• Charity focused on transforming the lives of local

residents - 25 sites around 2,000 clients each week

• Learning centre, daycare centre, welfare advice,

creative arts, digital skills, debt advice, employment

programmes, timebanking, social enterprise, café,

food growing ..

• A Year in Here – social capital

• Creating a new model of health delivery

Index of Multiple

Deprivation 2010

Dimensions of deprivation:

Income deprivation,

employment deprivation,

health deprivation and disability,

education, skills and training deprivation,

barriers to housing and services,

living environment deprivation,

crime.

Today 28% of Londoners live in poverty,

with 40% of children living in poverty.

Tower Hamlets is the 7th most deprived

local authority area out of 326 local

authority districts in England.

16 out of 17 of its wards are amongst the

20% most deprived in the country with 12

wards in the 10% most deprived wards.

almost 50% of children in Tower Hamlets

live in poverty.

it’s nearly always better to say yes than no or maybe

Social determinants of health

Marmot , Fair Society, Healthy Lives: Review Priorities

• Every child needs the best start in life

• People to need to be able to maximise their capabilities

• People need to feel in control over their lives

• Having a good and fair job is vital

• Everyone needs a healthy standard of living

• People need to live in homes and communities that promote

health and are sustainable and stable

• There needs to be effective ill-health prevention and

accessible and sufficient clinical provision in communities

our mission is to

enable people to

be well and live life

to the full in a

vibrant community

Health CentreGeneral Practice, Community Health ServicesSocial Prescribing Supports access to all Centre services

Social EnterpriseSupports establishment of new social enterprises, creates service provision and employment.

Employment ServiceCareers advice. Extensive employer relationships, work experience placements, and support in applying for jobs.

Health and social careHealthy lifestyles promotion, weight management, mental health projects, social care brokerage, carers support, disability sports.Social Prescribing Receives referrals and supports those referred

Connection ZoneA warm welcome with engagement staff, tea and coffee. A place to meet, make friends and build social networks. Group activities, internet café with digital inclusion support, homework club, informal learning and family learning. Time Banking, Community Grants for small projects.

Welfare, Debt, Legal Advice, Financial Capability Social welfare and legal advice on benefits, housing, debt. Money management and fuel poverty programmes. Promotion of Credit Union.

Social Care and arts spaceSocial care, inclusive arts space and programmes, including for elders and carers. Artists’ studios.

Vocational LearningA range of learning options for young people and adults, including traineeships and apprenticeships

Café Provides training and volunteering opportunities

Growing spaces Social and therapeutic horticulture, food growing

Park and playgroundManaged by the Centre. Recreational space, children’s playground, sporting events, summer fairs

Church / Nursery Childcare provision, community celebration space

Children’s Centre activities Activities for parents and children

BBB

CAMPUS

Bromley by Bow

Centre

General

Practice

Carers

support

Children’sCentres

Schools

Faithorganisations

Residentgroups

Health Trainer

s

Mental Health Project

sCare

brokerage

Social Care

Domiciliary

Care

Literacy

numeracy

Digital Inclusio

n English courses

Family Learnin

gActivity groups

Time Bank

Social Welfare Advice

Legal Advice

Financial

Capabilit

yEnergy Advice

Apprentice

-ships

Traineeship

s

YouthTraining

Employment

Youth

Employme

nt

SocialEnterpriseincubatio

n

Home Store

So

cia

l

Pre

scrib

ing

Re

ferr

al R

efe

rra

l R

efe

rra

l

Safer Neighbour-hood Team

Employers

CorporatePartners

CreditUnion

Housingproviders

SocialEnterprises

Food

BankRegeneration

agencies

LocalAuthorities

Health and Wellbeing

Boards

Commissioners

Ministries

PublicServices

ServiceProvider

s

Service provider networks

Down to Earth

Partnerships,

networks and policy

Services to improve

the social

determinants of

health

Services that directly

support health and

social care, often

Public Health

Programmes

Primary care and

community health

services

Expert Patients & Self Care Weight

Manageme

nt

Inclusive Sport

Rob Trimble, CEO, Bromley By Bow

The surprise isn’t that 70% of our health is driven by

social factors. It’s that the response is to commission

solutions that are 100% clinical.

Recognition that for some there are long journeys – to

build confidence and skills.

Bromley by Bow workshops in Wales

L&W will be working with BBBC to deliver a workshop

to explore their approach to Community Hubs.

Dates to be released soon – March 2018

Kay Smith: Head of Development/Campaigns

Remploy Cymru

Community Partnership Network (CPN)

PRESENTATION

CPN Presentation

Partnership Working

❖As a business, Remploy are looking to become much more integrated in local

communities, so that we can ensure that we are not duplicating services that are

already provided.

❖Partnership working has a huge benefits - sharing information, resources, skills

and knowledge.

❖Our aim moving forward is to ensure that we support our programme

participants effectively, with the right advice and guidance, providing a truly

tailored service.

❖Partnership working is required by government as an approach to ensure better

relationships between central and local government, public, private and

voluntary organisations. This provides - wider collaboration, additional funding,

mutual advantage and resources accessed through partnerships.

❖Partnership working makes sense for lots of different reasons, not least that it

provides an opportunity to view and understand issues from different

perspectives.

Why Create A CPN?

❖Traditionally Remploy has always delivered an end to end service. We

are experts in supporting customers with health conditions in seeking and

sustaining employment. However, our customers can have complex and

multiple barriers to work. We are not experts in areas such as debt;

homelessness; drug and alcohol addiction to name but a few.

❖In order to provide a tailored service to these customers, we need to

ensure that we get them specialist support when required. We can only do

this through strong partnerships with other organisations.

❖Building a Partnership Network to address gaps in provision and avoid

the duplication of services became a key element of the Work & Health

Programme Model. It will also be essential for future programmes.

What Does the Remploy CPN Offer?

An opportunity for organisations involved or interested

in supporting disabled and disadvantaged people into

employment to come together –

❖To share best practice

❖Raise awareness of existing services

❖Discuss gaps in existing provision

❖Discuss proposals for new programmes to meet

gaps

❖Update other organisations on news, activities,

projects and milestones

❖Create a network of contacts and potential partners

HOW CAN THE CPN SUPPORT WHP?

Each CPN Member provides specialist

support in relevant fields for complex

barriers to employment. For example:-

❖Drug & Alcohol Support from Cais in

North Wales

❖Mental Health Support from Hafal in

South West Wales

❖Homelessness Support from the

Salvation Army Nationally

If you have a programme participant with

specific needs, that falls outside of our

skillset, you can refer that person to our

CPN listing for available provision.

CPN MISSION & VALUES

MISSION

“The purpose of the CPN is to work

collaboratively across Wales to ensure

that we support more disabled and

disadvantaged groups into sustainable

employment by offering all participants

an individualised and tailored support

service, joining up and maximising

existing services.”

VALUES

Clarity, openness, trust, shared goals

and values, and regular communication

between partners.

What do we ask of our CPN Members?

• To regularly take part in quarterly meetings as a minimum that bring the

CPN together to discuss opportunities to work together as well as future

bidding opportunities

• To offer support to other providers within the CPN regarding their area

of expertise

• To take part in co design of the CPN and any collaboration opportunities

• To complete a Non-Disclosure Agreement in order to be part of the CPN

• To be respectful of other members within the CPN and to act accordingly

when CPN come together

• To offer open an honest feedback regarding current programs

• To share data on customers, not to include confidential or proprietary

data, to allow full support and no duplication of services

Benefits to Joining the CPN

1. The Remploy CPN is one of the few forums

that brings together private, public and

voluntary sector organisations working in

health, skills and employability.

2. The CPN Meetings provide organisations

involved or interested in supporting disabled

and disadvantaged people into employment,

the opportunity to –

➢ Access free hot desk facilities within 6

Community HUB locations in Wales, based

in Swansea; Cardiff; Newport; Wrexham;

Merthyr and Pontypridd.

➢ Inclusion in our preferred supplier list for call

off services.

➢ The opportunity to sit on the CPN Advisory

Board (dependent of expression of interest

and annual selection to the Board).

DEVELOPMENT FUND & CPN Advisory Board

• Remploy have set aside a development fund of £1.18 million for the duration of the Work & Health

Programme.

• This fund will only be used if we identify gaps in provision and are unable to source free provision.

• We will only commission services from the members of our community Partnership Network.

• Our aim is to be truly transparent with regards to spend on services to support our customers, so

we have established a CPN Advisory Board.

• All CPN Members were asked to submit an expression of interest to become a CPN Advisory

Board Member.

• 8 organisations have been selected to form the Board and our first meeting will be held on the

09/01/18.

• Meetings will be held quarterly and each members of the Board will serve a 12 month term.

• Remploy want to be open and transparent about how we spend the Development money on

WHP. We will review referral numbers, cohort groups received, customer needs, gaps in

provision. Remploy want to be open and transparent about how we spend the Development

money on WHP. Our aim is to ensure hat we are not duplicating spend on services.

The Remploy Cymru Partnership Team

• Partnerships Lead, overseeing South East Wales - Helen Cornet

• Mobile: 07909 877576

• Email: helen.cornet@remploy.co.uk

• Partnership Adviser for South West Wales – Eleonora Evans

• Mobile: 07780 005908

• Email: Eleonora.evans@remploy.co.uk

• Partnership Adviser for North & Mid Wales – Jane Walsh

• Mobile:07880 005089

• Email: jane.walsh@remploy.co.uk

How we will deliver & where

Remploy Cymru will deliver the programme across Wales

CPA 6 = all Wales. We

have chosen to structure

ourselves in 3 districts,

which broadly align to the

JCP districts

SE Wales aligns to the

Cardiff Capital Region

Devolved Deal Area

(DDA), which is made up

of 10 LAs: Blaenau

Gwent, Bridgend,

Caerphilly, Cardiff,

Merthyr Tydfil,

Monmouthshire, Newport,

RCT, Torfaen, Vale of

Glamorgan.

Partnership Adviser Role

❖Support our network of branches and field teams across the region in sourcing

partnerships with local specialist providers.

❖Lead and maintain these partnerships by holding quarterly partnership meetings. Ensure

communication/feedback is consistent and that the relationship is still ‘active and ongoing’

❖Attend regular huddles to understand caseloads, performance levels and branch requirements

to ensure we are engaging appropriate partnerships

❖Ensure branch and field teams are fully aware of any partnership updates in their area.

❖Identify Key suppliers and partners to provide products and services that are funded and non-

funded, developing a wide spread ‘Directory of Services’ available to enable disabled customers

to have a choice in provision and support.

❖Create a visible ‘Partnership Library’ in each branch.

❖Participate fully in developing the Community Partnership Networks across the region by

engaging/encouraging partners to sign up and ensuring Partnership Agreements and 1st stage

Due Diligence are completed.

❖Promote the partnerships to the branches. Ensure a referral route (that is real and tangible) is

established and clearly understood by the branches. Monitor referrals to these partners

CPN ON BOARDING PROCESS

FORMS THAT WE REQUIRE COMPLETED BEFORE WE

CAN ACCESS SERVICES FROM PARTNERS

1. Non-Disclosure Agreement

2. Community Partnership Network (CPN) Agreement

3. Menu of Services

4. Delivery Location Template

5. Stage 1 Due Diligence (This form is required by all

partners. Remploy must ensure that due diligence has

been completed on each organisation before we refer

potential candidates to them. It will also be required if we

were to consider purchasing services from another

provider.)

6. BPSS Confirmation Letter (BPSS refers to Pre-

employment checks that represent good recruitment and

employment practice. As a key partner of Remploy's to

enable us to be able to refer customers to an organisation

we need to ensure that your organisation meets the

Baseline Personal Security Standard, which is an

essential requirement stipulated by the DWP. )

7. Signed SLA and confirmed referral process.

CURRENT CPN STATUS

❖ 41 Organisations were named in the

WHP Bid as Partners.

❖ Since Bid Submission, an additional

16 back up organisations have

asked to join the CPN.

❖ Each organisation has been forwarded

the partnership forms and our aim is to

ensure that Due Diligence has been

completed on all partners by 1st

December 2017 (“GO LIVE”).

❖ The organisations we approached

to join our CPN are ones that

provide National, regional and local

coverage for the different cohort

groups expected on WHP and future

contracts..

Our CPN members

HOW CAN THE CPN SUPPORT REMPLOY TEAMS?

• The CPN will provide interventions for complex barriers and specialist

advice/support.

• Each Branch will be issued with a folder containing the CPN Member List &

confirmation of which organisations have completed Due Diligence.

• Branches will be issued a Menu of services for each CPN Member. This will

include referral processes and points of contact.

• Branches will have access to a general Directory of Services for each

District (North Wales & Mid; South West Wales and South East Wales).

These will be shared with teams via a Google Drive Folder.

• MI App. Remploy Keyworkers will be able to record referrals to CPN

Members and capture Partner / Participant feedback on interventions.

ANY QUESTIONS?