With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools...
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Transcript of With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools...
![Page 1: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/1.jpg)
![Page 2: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/2.jpg)
With the new changes to OSOS you may need to complete the following steps:
1. Open IExplorer / Tools / Internet Options / Delete Browsing to clear all of the cookies from verion 6.3.xx
2. Select Tools / Compatibility View and re-add ny.gov to Compatibility View
3. Close all IExplorer windows that are open4. Re-start the login process for NYESS and all now
should work correctly
![Page 3: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/3.jpg)
Announcements
![Page 4: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/4.jpg)
![Page 5: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/5.jpg)
Welcome Message
![Page 6: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/6.jpg)
![Page 7: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/7.jpg)
New Tab
![Page 8: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/8.jpg)
![Page 9: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/9.jpg)
Customer Search• Search by a partial SSN• Enter multiple SSN & OSOS IDs in Quick Search• Search options can be saved• Search options can be sorted• Export search data• Additional O*Net Fields in Job Criteria tab• Search using the “Enter” button on keyboard
![Page 10: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/10.jpg)
Customer Search• Search by a partial SSN
![Page 11: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/11.jpg)
Full SSN
Partial SSN
![Page 12: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/12.jpg)
Customer Search• Enter multiple SSN & OSOS IDs in Quick Search
![Page 13: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/13.jpg)
Text Field Copied & Pasted from Excel
![Page 14: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/14.jpg)
![Page 15: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/15.jpg)
Customer Search• **Note – you cannot search by OSOS ID and SSN
at the same time
![Page 16: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/16.jpg)
![Page 17: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/17.jpg)
Customer Search• Search options can be saved• Search options can be sorted
![Page 18: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/18.jpg)
Sort Options tab
![Page 19: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/19.jpg)
![Page 20: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/20.jpg)
Customer Search• Export search data
![Page 21: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/21.jpg)
Exports all Pages
Select Export
Click Arrow
![Page 22: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/22.jpg)
Customer Search• Search using the “Enter” button on keyboard
![Page 23: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/23.jpg)
Select Enter
![Page 24: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/24.jpg)
![Page 25: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/25.jpg)
Cursor in Text Field Acts as Return Key
![Page 26: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/26.jpg)
Caseload Management• From the Customer Search tab• From the Customer Detail tab• From the Employer Window and Contact Info
tab• View Additions or Deletions to caseload• New buttons allows for easier assignment
![Page 27: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/27.jpg)
Caseload Management• From the Customer Search tab
![Page 28: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/28.jpg)
Select Customer
Add to Case Load button
![Page 29: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/29.jpg)
Select Customer
Remove from Case Load button
![Page 30: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/30.jpg)
Caseload Management• From the Customer Detail tab
![Page 31: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/31.jpg)
Add to Case Load button
![Page 32: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/32.jpg)
Caseload Management• View Additions or Deletions to caseload
![Page 33: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/33.jpg)
My Case Load Tab
Customer or EmployerRefresh button
![Page 34: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/34.jpg)
Funding
![Page 35: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/35.jpg)
![Page 36: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/36.jpg)
Inbox Reminders for Unfunded Services
![Page 37: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/37.jpg)
Inbox Reminders for Unfunded Service
![Page 38: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/38.jpg)
Comments and Activity Display
![Page 39: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/39.jpg)
Chronological order
![Page 40: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/40.jpg)
Chronological order
![Page 41: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/41.jpg)
New Defaults added to Work History
![Page 42: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/42.jpg)
Salary Units
40 Hours/week
![Page 43: With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all.](https://reader035.fdocuments.us/reader035/viewer/2022062421/56649dd15503460f94ac7030/html5/thumbnails/43.jpg)
Technical Issues-
Please include NYESS in the Subject Line
(518) 474-5554