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MANAGEMENT LEARNING RESOURCES 01267 281661 mlruk.comMANAGEMENT LEARNING RESOURCES 01267 281661 mlruk.com

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MaestroRehearse vital team skills such as leadership, creative problem-solving,planning, and communication with Maestro: The Team PerformanceGame. This playful training tool is an excellent way to lead teams to a richand meaningful dialogue that prepares them to perform more effectively inthe workplace.

Teams are challenged when they rehearse to audition for the honour ofplaying at Carnegie Hall. First, they must decide who will lead the team asmaestro. Then they practice together as an ensemble. But the problem isthat they don’t know the name of the song they must perform — and theymust play it using only hand bells. Worse yet, teams don’t gain access tothe instruments until it’s time to audition! The activity draws to a closewhen teams perform and a winner is chosen by a select panel of judges.

Mars Rover ChallengeMars Rover Challenge provides a powerful, unique hands-on experiencethat allows participants to connect with the concept of collaboration at adeep and personal level. Participants are immersed in a team constructionactivity, whereby they are asked by the World Space Agency to build aprototype rover for traversing Mars’ rocky terrain.

Two versions of the game are available. In the Leadership Version,participants work in teams to construct the rover, led by a team memberwho (unknown to the rest of the team) adopts one of three contrastingleadership styles–traditional, passive and collaborative. The Team Versionagain calls for participants to work in teams, only this time the game isplayed in two rounds. In round one, they simulate working in siloeddepartments as they build the rover. In round two they work togethercollaboratively. The end result in each round usually is markedly different,and the process and outcomes make for lively discussion and usually a fewAh Hahs!

Code 260TV£604.99+VAT

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Values Edge System KitExploring personal values is more than inner discovery and understandingwhat makes people tick. Successful organisations recognise the businesscase for value clarity, and they know that connecting personal values toorganisational strategy is the vital link to employee engagement andcommitment–and a competitive advantage.

Based on more than 20 years of experiential research, The Values EdgeSystem: An Exercise in Personal and Team Discovery, is a powerfultraining tool that clarifies personal values, enhances relationships,strengthens team performance, renews organisational culture, and inspiresinnovation.

Code 411KT£357.50+VAT

NEW

An Exploration into VirtualLeadership and CollaborationThe Rainforest Game is designed to giveindividuals an opportunity to experience virtualleadership and collaboration across boundaries in aninsightful, realistic hands-on simulation. Perfect as astand-alone module or in conjunction with a largerorganisational learning process, the Second Editionof the game is highly adaptable and flexible.

WHAT’S NEW in the 2nd edition?1. The scenario in this revised edition has been

changed from its original focus of collaborationat work to one that looks at the growing practiceof collaboration and leadership in virtual anddispersed teams.

2. The game now includes more expansive insightinto how the simulation experience aids theunderstanding and development ofcollaboration, communication, and relationship-building skills within the context of virtual teams.

3. The extensively reworked and expandedPowerPoint presentation not only provides moreinsight into the four-phase model for workingcollaboratively across boundaries, but alsoprovides much more support for novice orinexperienced facilitators.

4. The debrief discussion now offers more activitiesto help deepen the learning experience andprepare learners to develop their individualaction plans.

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Hat FactoryThe Hat Factory provides participants with achance to apply the many skills associated with theplanning, scheduling, and controlling of productionruns.

Jungle EscapeJungle Escape is now bigger, better, and jam-packed with all sorts of exciting new features, froma cool eco-friendly backpack to enhanced Facilitatorand Participant materials, a CD-ROM containingscene-setting presentation, and much more.

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The Rainforest Game UPDATED2nd Edition

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Conflict Style InventoryBased on 10 mini case studies, this self-scoring assessment providesinsights into different style preferences. The Conflict Style inventoryhelps the user understand others and focus on how to achieve theproblem-solving/collaborative approach identified as the most effective inresolving conflict.

10 scenarios describe realistic workplace conflicts. For each example,participants are presented with five possible responses to the conflict, andindicate which ones most closely describe how they would actually dealwith the situation. The results give respondents an accurate assessmentand understanding of their own natural approaches to dealing with conflict,and a starting point for developing the skills necessary to begin managingconflict constructively.

Style MattersPsychometrically validated, Style Matters shows users their preferredstyle of conflict management. Uses the clear ‘five-styles of conflict’ basedon the Mouton-Blake Management Grid to provide immediate insights intobehavioural preferences. A great new resource especially if you’ve workedwith the Thomas-Kilman Conflict Management Instrument™.

Style Matters was written by, and for, trainers and is supported by a freeand detailed 18-page Trainer’s Guide keyed directly to the inventory.Lead a successful workshop on conflict styles at the first try by followingthe outline in the trainer’s guide.

DIRECTING

COMPROMISING

COOPERATING

HARMONISINGAVOIDING

The Kraybill Conflict Style Inventory

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Dealing with Conflict*

Improve Conflict Handling Skills. The Dealing With Conflict Instrumentis a self-scoring instrument. It helps your participants learn about theirpreferred ways of dealing with conflict and the advantages anddisadvantages of different styles. This tried and tested resourcedemonstrates how to achieve style flexibility and most effective ways of dealing with conflict.

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Change ManagementPredictorThe only certainty in organisational life is that organisations of all types andsizes need to master the change process rather than being the victim of it.

The Change Management Predictor helps increase individualawareness of the differing responses to the change process and helpsparticipants understand the potential impact of their response to change.

We can only become more effective in responding positively to change ifwe intuitively deal with it. The CMP provides the facility to understand andpredict the impact of an individual’s change style on self and co-workers.Through the use of the CMP, respondents learn how to flex and developtheir style(s) and to work with others whose preferred or intuitive approachis different to their own.

Mastering the Change Curve*

Mastering the Change Curve is designed to surface concerns duringchange and help individuals, teams and organisations understand, accept,and successfully transition through the experience of change.

Experts in the field of change management, and authors of Mastering theChange Curve, Dennis T. Jaffe and Cynthia D. Scott, describe change as: ‘anatural progression through a series of four phases.’ To successfully dealwith change, individuals must pass through all four phases:

Change ManagementEffectiveness Profile*

The Change Management Effectiveness Profile is an easy-to-use self-scoring instrument, based on research identifying the seven competenciesthat contribute to effective change management skills. This assessmentfocuses on the manager as ‘change driver’.

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Denial Resistance Exploration Commitment

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Strategic Leadership TypeIndicator*

Leaders need to be flexible and adaptable, while maintaining a clear pictureof what they’re trying to achieve and how they need to help motivateothers to help them achieve success. The Strategic Leadership TypeIndicator is fast becoming the new standard in 4-quadrant leadership resources; users love its practicality and those who have worked with Situational Leadership™ will appreciate the SLTi’savailability, without burdensome and expensive certification requirements.

Jonico WindowJonico Window is a clear and powerful resource for increasing amanager’s awareness of how to use delegation and empowerment skills.The Jonico Window is the result of extensive research and is designed forleaders of all kinds of teams. It provides guidance on how key skills can beused for developing both the manager and the individuals he/shemanages.

The Jonico Participant Workbook contains the self-scoring JonicoQuestionnaire and extensive interpretative notes to help participantsbecome aware of their own styles. Participants learn that delegation andempowerment are vital skills for building effective teams in anyorganisational context.

Code 4480£12.87

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Supervisory SkillsQuestionnaire*

Get the wheels turning with the Supervisory Skills Questionnaire, thesolution thousands of trainers have relied on for more than15 years tospark immediate improvement. The Fourth Edition has just arrived with afresh design and numerous enhancements. From the fully revised, full-colour facilitator guide and participant workbook to the updated model,new online assessments and 180º peer feedback, a new self-study version,skill-development activities, and more, the Supervisory Skills Questionnairewill get your supervisors up to speed and ready to move forward.

Code 4320£7.75

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What’s My Leadership Style?*

Part of the best-selling HRDQ Style Series, What's My LeadershipStyle? is a validated assessment that quickly and accurately identifies apreference for one of four behavioural patterns based on measures ofassertiveness and expressiveness: Direct, Spirited, Considerate, orSystematic.

The most effective leaders are those who can adapt to the specific needsof a situation. This 20-item validated assessment quickly and accuratelyidentifies a preference for one of these four behavioural styles based onassertiveness and expressiveness. Increased self-awareness provides afoundation for appropriate and effective flexing of leadership style based onthe behaviours and motivations of others. Helps to win the battle for heartsand minds!

With increased awareness of their personal style and a practical mentalframework to build upon, aspiring leaders can assess and adjust their ownactions, interpret the behaviour of others, and improve their ability to winhearts and minds in any situation calling for effective leadership.

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Visionary LeaderTurbulent and unpredictable times require a special form of leadershipat every organisational level. The Visionary Leader identifies thebehaviours and characteristics needed by the successful leader. Itturns an interesting concept into a series of practical tools to increasepersonal impact, self-awareness and authentic leadership. Use theVisionary Leader 360° feedback to provide that vital insight intowhether the ‘self’ view is shared by others! The questionnaire alsoprovides the basis for long-term ‘pre-‘ and ‘post’ training evaluation.

Many leaders and managers are unaware of how their behaviour affects otherpeople or the organisation as a whole.

The Visionary Leader helps your leaders to be more effective by identifyingthe strengths, limitations and impact of their leadership style.

It measures the extent to which the respondent uses visionary leadershipbehaviours; the degree to which he or she possesses the personalcharacteristics required of visionary leaders; and the extent to which therespondent is having a positive impact on his or her organisation.

Code CR940

£19.69+VAT

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Communication is the very lifeblood of anyorganisation and effective communication skills arethe building blocks for what is commonly referred toas ‘people skills.’ If managers cannot communicateclearly and persuasively with employees, andemployees with customers, then other vital goalsare forever out of reach. Say goodbye to aspirationsfor capable leadership, teamwork, customer service,or even the ability to execute a coherent businessstrategy.

If you want to bring about meaningfulimprovements in communication skills, the best wayto begin is to build a better understanding ofpersonal communication styles and their effects onothers.

What’s My Communication Style? is a proventraining assessment that identifies an individual’spreferred style —Direct, Spirited, Considerate, orSystematic— and the communication behavioursthat distinguish it.

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What’s My Communication Style?*

LEARN I NG OUTCOM ES• Pinpoint one of four communication style

preferences

• Learn about four forms of communication

• Discover how style affects communication

• Learn how to ‘speed read’ a person’scommunication style

• Understand how to ‘flex’ style for effectivecommunication with others.

Learn how to work with anyone, inany situationThe HRDQ Style Series is a comprehensive rangeof easy-to-use personality-style training solutions thatshed light on key aspects of organisational life, fromcommunication and leadership to team-building,sales, time management, coaching and more.

The HRDQ Style Series is an excellent way tointroduce personality style and to help othersunderstand why people behave the way they do.Your audience will discover things they never knewabout themselves, learn how to use personality toimprove their performance, build rapport withothers, and achieve greater success on-the-job.

Every Style Series facilitator set includes personalityassessments, exercises, games, and the critically-acclaimed book, Personality Style at Work: TheSecret to Working with (Almost) Anyone.

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Interpersonal InfluenceInventory*

Successful influencing is a core competence. The InterpersonalInfluence Inventory is a positive, non-threatening way of exploring how

appropriate and effective assertiveness delivers the results. Widely used in

negotiating, leadership and conflict management training, the Interpersonal

Influence Inventory clarifies the behaviours underpinning an effective style.

Learning to Listen*

Learning to Listen is the communication training tool that will help you

to achieve immediate, lasting results. Whether you are looking for an

instructor-led programme or a self-paced learning option, this combination

self-assessment, workbook, and classroom workshop offers a

comprehensive yet flexible solution that improves active listening skills.

CommunicationEffectiveness Profile*

The 84-item, self-scoring Communication Effectiveness Profilesimplifies the large and complex subject of Communicating with Others byassessing discrete behaviours that group in 7 contributing factors. Thisassessment provides the respondent with personal feedback about howeffectively they’re using these 7 Key Factors that research shows tounderpin successful communications.

Code 149£15.24

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Emotional Smarts!The Emotional SMARTS Self-Scoring Profile (Form A) isintended to be your own private and personal learning tool. It willhelp you identify your knowledge and skill relating to the fourcornerstones of the Emotional SMARTS! model. Upon completion ofthe profile, you should be able to identify your knowledge and skills inthe areas of (A) Awareness, (B) Behavioural Skills, (C) Contact orConnection Skills, (D) Decision-making Skills.

Form A Profile OverviewThe Emotional SMARTS! Self-Scoring Profile should enable you to:

• Capitalise on your Emotional SMARTS! strengths

• Discover your Emotional SMARTS! weaknesses

• Gain understanding of important Emotional SMARTS! skills andcompetencies

• Better understand yourself and others

• Improve your decision-making skills.

The Emotional Intelligence Style Profile is self-scoring and providesthe participant with clear graphical information about applying their EI style.

These styles are categorised as:• Reflective • Conceptual

• Empathetic • Organised.

A learning mirror, not a test!The EISP is not a test, and there are no ‘right’ or ‘wrong’ answers. Theinterpretive materials help clarify the advantages and disadvantages of eachstyle as well as guidelines on developing an individual EI.

Use the EISP for Leadership, Team and PersonalDevelopmentEasy to administer, score and facilitate; the Leader’s Guide providescomprehensive information on getting the best from the EISP.

Emotional Intelligence Style Profile*

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DialogiWhat is Dialogi™?DialogiTM is an adaptable, easy-to-use unique learning tool that may be used in any situation that requires dialogue to achieve results.

• Interactive format ensures genuine engagement from everyone involved

• Visually attractive design guarantees immediate impact

• Dialogi uses a ‘hands-on’ approach, but is underpinned by soundtheoretical models.

What’s My Coaching Style?*

What’s My Coaching Style? is an effective training tool for identifyingpersonal coaching style. The assessment measures an individual’spreference for one or more basic behavioural styles: Direct, Spirited,Considerate and Systematic.

Coaches learn how to adapt their behaviour to improve interpersonalrelationships, develop rapport, and ultimately, become more effectivecoaches.

Get Fit for Coaching*

Effective coaches equate to stronger leaders, more motivated employees,improved morale, and better communication in the workplace. So whatdoes it take to become great?

While there are many skills and attributes of an effective coach, Get Fit forCoaching identifies and assesses areas of strength and improvementbased on 5 critical skills found in research and literature: Building Rapport,Observing and Analysing, Questioning and Listening, Providing Feedback,and Facilitating Learning.

Code 598£15.24

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SPECIALPRICE

Personal Style Inventory*

This self-assessment makes identifying and understanding personal styleeasy and transparent. Based on Carl Jung’s theory of psychological types,the Personal Style Inventory has helped thousands of people toanswer the question ‘why do I act the way I do.’ The well-researchedinstrument focuses on how the respondent prefers to behave, and howthis translates into personal style.

How It WorksIndividuals respond to a series of 32 statements, each describing abehaviour associated with 1 of the 4 pairs of personal style preferences.The result is a personality style preference profile that is abbreviated by acombination of four letters (i.e., ISTP = Introverted/Sensing/Thinking/Perceiving).

A powerful tool for both individuals and teams, the PSI also includes achart for recording team member personality types, questions for teamdiscussion, and detailed instructions for developing a team profile andconducting a complete workshop.

Personal Style Indicator*

Robust, psychometrically sound and with a wide variety of options thePersonal Style Indicator is the foundation of an extensive range ofdevelopment tools. The PSI uses a 4-quadrant model (Behavioural,Cognitive, Interpersonal & Affective) to help participants identify theadvantages and disadvantages of the personal style as it relates to people,tasks, time and situation.

When you need an instrument which is credible, accurate andstraightforward to use, you need the Personal Style Indicator.

As a result of over eight years of research and testing in a widevariety of organisations, the Personal Style Indicator meets theserequirements (and many others as well).

The PSI self-scoring format means that it is easy for the participants to trackhow their Personal Profiles have been created.

The PSI resources are robust, psychometrically sound and provide you witha wide variety of options. These include comprehensive In-depthInterpretations.

Code 4001£19.95

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Personality Style at Work*

Personality Style at Work (PSAW) is HRDQ's latest and most statistically accurate assessment. It's a simple, but highly effective tool with all the statistical rigour and validity you expect to come with HRDQ. Extending beyond the mere measurement of style, the PSAW assessment tool measures both the core behaviours that make-up an individual’s style and the lens through which they choose to navigate their world.

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Influencing Style Clock*

Understanding how we impact on others is the foundation of effectivecommunication and influence. The 16-page, self-scoring InfluencingStyle Clock provides a quick and easy ‘mirror’ that helps increase self-awareness and clarifies how to influence others successfully. Through theuse of the ISC ‘clock’ there is a clear and easy-to-interpret graphic showingwhich of the four possible Styles they use and in which situations. Includes

suggestions for performance improvementand action.

Code 5098£10.31

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Assertiveness Style ProfileEveryone has their own unique assertiveness style. This means that thereare no ‘right’ or ‘wrong’ answers in terms of which individual approach is‘best’.

The Assertiveness Style Profile identifies the respondent’s use of fourdistinct assertiveness styles. Full interpretation and explanatory notes areincluded to focus personal action-planning and performance improvement

The Four ‘Assertiveness Styles’

This is a self-scoring profile. Once all the statements are completed, scoresare plotted on the effective assertiveness grid. This gives a diagrammaticrepresentation of your current assertiveness style and behaviour, as well assuggesting where the 'average' effective assertiveness styles lie.

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• Aggressively Controlling• Passively Observing

• Warmly Proposing• Firmly Asserting.

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Dealing With ToughNegotiatorsSometimes a tough negotiator doesn’t want to be aproblem-solving partner. Apply the right negotiatingtechniques and you can still achieve a ‘win-win’outcome.

16+NegotiationStyle ProfileFor many the negotiating process is stressful,sometimes leading to unexpected shifts innegotiating behaviour and a carefully craftedstrategy in disarray. The 38 page self-containedprofile provides insights into personal negotiatingstyle(s), how style shifts under stress and the ‘hotbuttons’ that can destroy a negotiating strategy.

Code 104£15.24

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Negotiating StyleProfile*

It’s almost a cliché, but everyone negotiates. Trulyeffective negotiators recognise the value of therelationship is just as important as the outcomewhen negotiating. The comprehensive NegotiatingStyle Profile provides a complete picture of therespondent’s dominant negotiating style. It builds onFisher and Uri’s ‘Getting to Yes’ and the respectedThomas-Kilman Conflict Resolution Model. Turns‘win-win’ negotiating into a reality!

L E A R N I N G O U T C O M E S• Learn 5 key skills for dealing with tough

negotiatiors• Identify strengths and weaknesses in

5 key skill areas• Practise handling tough negotiations• Understand how to enable win-win

solutions with tough negotiators.

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political intelligence™

profile ‘Politics’ shouldn’t be seen as negative. Political intelligence underpins theability to successfully influence and get things done in the real world oforganisational life. The political intelligence profile peels away theconfusion about ‘politics’ and turns it into practical, best practice approachto personal and organisational success. The 32-page instrument is an easy-to-use and self-scoring resource of the respondent’s current politicalpreferences together with scoring and interpretive guide.

Code 5208£20.00

Online AssessmentsBecoming a Customer Service Star CR701Benchmarks of Team Excellence CR265Change Management Effectiveness CR6311Coaching Effectiveness Profile CR6303Communication Effectiveness Profile CR6307Conflict Strategies Inventory–Self CR135Cross-Cultural Adaptability Inventory CR1118Dealing with Conflict CR4443Emotional Intelligence Style Profile CR6312Entrepreneurial Style and Success Indicator 4010-EAExtraordinary Teams CR202Get Fit for Coaching CR500Get Fit for Coaching –180º Feedback CR500FBInfluencing Style Clock CR5098Interpersonal Influence Inventory CR101Job Style Indicator 4004-EALeadership Effectiveness Profile CR6310Leadership Skills Inventory – Self 4006-EALeadership Skills Inventory – Other 4006-O-EALeading Change at Every Level CR1602Learning Styles Profile CR6313Learning to Listen–Self CR149MaCE 5212Mastering the Change Curve CR1604Mastering Time 5001

Matrix Manager Inventory CR2104Negotiating Style Profile–Self (HRDQ) CR104Negotiating Style Profile–Feedback CR105Negotiating Styles Profile (Jon Warner) CR6305Personality Style at Work Assessment CR158Personal Style Indicator 4001-EAPersonal Style Inventory CR215Psychological Type Indicator CR4495Sales Style Indicator 4023-EASelf-Worth Inventory 4009-EAStrategic Leadership Type Indicator CR4480Stress Indicator & Health Planner 4007-EASupervisory Skills Questionnaire–Self CR591Supervisory Skills Questionnaire–180º Feedback CR591FBTeam Effectiveness Profile CR203Values Preference Indicator 4008-EAWhat’s My Coaching Style? CR598What’s My Communication Style? CR151What’s My Learning Style? CR502What’s My Leadership Style? CR940What’s My Selling Style? CR816What’s My Style? CR150What’s My Team Member Style? CR280What’s My Time Style? CR307

Team Effectiveness Profile Online Assessment

Management Learning Resources Ltd • PO Box 28 • Carmarthen • Wales • SA31 1DT • UK

Telephone: 01267 281661 • Fax: 01267 281315 • eMail: sales@mlr.co.uk • Web: www.mlruk.com

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Team Effectiveness Profileassists teams to identifypotential blockages toperformance by measuring theextent to which they engage infive categories of teameffectiveness:

• Mission, Vision and Goals• Team Roles• Operating Process• Interpersonal Relationships• Interteam Relationships.

Appropriate for any type ofteam and all levels of teammembers and leaders

• NEW addition to onlinerange

• Each person receives theirown personalised report

• Includes NEW option ofgenerating a group report.

Black BearFace the challenges of the Great Smoky Mountains while discovering what‘team synergy’ really means. Black Bear is a fun and stimulating teamadventure where the participants have to formulate a survival strategy whileunder time pressures.

The Team Adventure Series (see website) provides an intense andmemorable way to demonstrate the concept of team synergy–thephenomenon that occurs when a team achieves greater results than the sum of its parts.

Code 239£15.24

Team-Work & Team-RolesWouldn’t it be great if teams magically consisted of people whose strengthsand talents were perfectly aligned? More often than not, team membersgravitate to the tasks they enjoy most—and ignore the rest. Introduce yourteams to Team-Work & Team-Roles, an assessment that points out howindividual preferences affect team performance and then helps teams ensurethey’ve got their bases covered.

Code 209£15.24

Code CR203£19.69*

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