with RealPage® Contact Center - All Leasing Calls
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Let us take care of your prospect leasing calls and lease more apartments with RealPage® Contact Center - All Leasing Calls CONTACT CENTER REALPAGE CONTACT CENTER HAS THE POWER TO CONVERT LEADS You have the prospects, but do you have the resources to proactively capture all leads calling your community? Especially in current conditions where your office may be closed or staff is limited, your community is missing leads. In fact, industry research shows that 40-60% of leasing inquiries are missed by on-site teams. Missed leads are missed opportunities to meet prospects when it is convenient for them, on the communication channel of their choice. A 24/7 EXTENSION OF YOUR PROPERTY’S LEASING AND MARKETING TEAM The RealPage Contact Center is dedicated to helping you lease more apartments by effectively answering calls, web chats and emails to capture qualified prospects that are up to four times more likely to convert. Contact Center All Leasing Calls is a 24/7 solution that answers and responds to every inbound leasing communications through all channels, so you never miss a opportunity. We are highly-trained experts who understand each unique community and its prospective residents’ needs. RELY ON OUR EXPERIENCED AND SEASONED ASSOCIATES TO INCREASE YOUR REVENUE With almost 2 decades of handling multifamily phone leads, we have the experience and seasoned associates who convert more of your leads into prospects that lease at your communities. That is why over 7,500 communities across the country, including half of the NMHC Top 50 Owners and Managers (2016), count on us to help them lease more homes. Our highly skilled associates participate in our world-class, rigorous training and ongoing certification process. They get to know your communities so well that callers often do not realize that we’re not actually on-site. INSIGHT TO OPTIMIZE YOUR MARKETING SPEND The RealPage Contact Center gives you complete lead-to-lease visibility with your advertising sources by providing unique toll-free numbers, along with enhanced management reports that allow you to see your true ROI for each ad source for each community. You can easily analyze your ad spend on a cost-per-lead and cost-per-lease basis. CRISIS RESPONSE Another way RealPage is helping to protect your residents and employees while ensuring your business continuity.
Transcript of with RealPage® Contact Center - All Leasing Calls
Let us take care of your prospect leasing calls and lease more apartments with RealPage® Contact Center - All Leasing Calls
CONTACT CE NTER
REALPAGE CONTACT CENTER HAS THE POWER TO CONVERT LEADSYou have the prospects, but do you have the resources to proactively capture all leads calling your community? Especially in current conditions where your office may be closed or staff is limited, your community is missing leads. In fact, industry research shows that 40-60% of leasing inquiries are missed by on-site teams. Missed leads are missed opportunities to meet prospects when it is convenient for them, on the communication channel of their choice.
A 24/7 EXTENSION OF YOUR PROPERTY’S LEASING AND MARKETING TEAMThe RealPage Contact Center is dedicated to helping you lease more apartments by effectively answering calls, web chats and emails to capture qualified prospects that are up to four times more likely to convert. Contact Center All Leasing Calls is a 24/7 solution that answers and responds to every inbound leasing communications through all channels, so you never miss a opportunity.
We are highly-trained experts who understand each unique community and its prospective residents’ needs.
RELY ON OUR EXPERIENCED AND SEASONED ASSOCIATES TO INCREASE YOUR REVENUEWith almost 2 decades of handling multifamily phone leads, we have the experience and seasoned associates who convert more of your leads into prospects that lease at your communities. That is why over 7,500 communities across the country, including half of the NMHC Top 50 Owners and Managers (2016), count on us to help them lease more homes. Our highly skilled associates participate in our world-class, rigorous training and ongoing certification process. They get to know your communities so well that callers often do not realize that we’re not actually on-site.
INSIGHT TO OPTIMIZE YOUR MARKETING SPENDThe RealPage Contact Center gives you complete lead-to-lease visibility with your advertising sources by providing unique toll-free numbers, along with enhanced management reports that allow you to see your true ROI for each ad source for each community. You can easily analyze your ad spend on a cost-per-lead and cost-per-lease basis.
CRISIS RESPONSEAnother way RealPage is helping to protect your residents and employees while ensuring your business continuity.
For more information, visit:www.realpage.com or call 1-87-REALPAGE© 2020 RealPage, Inc. All trademarks are the property of their respective owners. C19 - LAM-17-019 03/19/2020
CONTACT CE NTER
FLEXIBLE OPTIONS FOR EVERY PORTFOLIOWe know that your communities have different needs, so we give you flexible options. We offer solutions packages for every portfolio size and every budget and can have your team onboarded in as little as a week. We also integrate seamlessly with all leading property management systems, giving you the flexibility to integrate with your existing technology stack.
AD SOURCE REPORTING • Total Calls
• Peak calls by day or hour
• Guest card or visit results
PROPERTY AND PORTFOLIO REPORTING • Guest Card summary
• Property and portfolio call distribution
• Ad source trend analysis
• Reasons prospects did not set a visit
• Visit trends
RealPage Contact Center sets visits for greater than 40% of prospects who call.*https://www.forrester.com/report/Making+Proactive+Chat+Work/-/E-RES57054?objectid=RES57054
