Winning insights presentation may 2010
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Transcript of Winning insights presentation may 2010
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
Welcome to Taylored Assessments
Business Insight Range of Diagnostics
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
What makes a good Business Diagnostic Insightful and Accurate?
What makes Taylored Assessments Different
What it means for your business
Business Insights Range
Opportunity / Performance Gaps Explained
The Process
Reporting
Contact Information
Presentation Provided Information on:-
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
Business Diagnostics – Myths and Truths
Business Diagnostics like many other business activities have been included in a phrase and reduced to a three letter acronym IDB which stands for Information, Diagnostics and Brokerage, but what are they really about?
In their simplistic context it means provision of information which it is carried out before brokering in specialist services, however, when you dig deep it is a far richer subject with many applications and possibilities than we would originally envisage.
But what makes a good diagnostic tool? Is it the questions and the way they are asked, benchmarking so that there is a guide for what is good and bad, the reporting process leading to action or the people intervention that has to take place to effect change?
Simply put it is all these things.
"A good diagnostic will be written so that it captures the information that is relevant to move a business forward, it will provide time savings which result in monetary savings
and lead to a positive action.“
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Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
The Taylored Difference
Business is like a jigsaw! There are many different elements, when interlocked make a whole. The Winning organisations of today understand how all the elements fit together and operate an open culture that embodies change. They constantly assess their performance and plan their future success through business analytics.
“We offer a unique business analytics platform providing products that enable professionals to gather information and collate reports quickly and efficiently, saving time and money. ”
We work with organisations assisting them to develop their business not only through the accurate gathering of information, but when required, advice on implementing transformational change through our team of accredited consultants.
We work as a team helping each other to succeed.
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
Client Benefits
Ability to accurately identify where weaknesses lie
Ability to focus resource around main issues
Increase profitability
Mechanism to constantly evaluate your performance and address and “performance
gaps”
Create an open culture
Show Return on Investment
Stay ahead of your competitors through knowledge and fact
Plan and predict the future of your businesses
Gather stakeholder opinion for continuous improvement
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
Winning Insights - Research
The First XI deals with arguably the most important question in management: the ingredients for sustained above-average performance in an organisation. …. Professor Fred Hilmer
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
Winning Insights
■ Independent academic research commenced 2000, sponsored by Mt Eliza Business School (now the specialist Executive Education arm of Melbourne Business School).
■ The foundation survey involved over 1,000 CEOs and senior executives, exploring common assumptions on management thinking, which was previously strongly US influenced.
■ It set out to answer the question: Which organisations were undeniably successful and – most importantly - why?
■ Using a balanced scorecard approach, three years of subsequent rigorous academic research was undertaken to identify the standout characteristics of leading organisations that achieved sustained above-average performance over extended timeframes, incorporating the ups and downs of economic cycles. They range from listed companies through to NFPs.
■ Nine key characteristics were strongly evident in the 11 organisations that emerged from the detailed analysis phase of the research (hence “The First XI”).
■ These research findings were published in The First XI – Winning Organisations in Australia, published in 2002. The Second Edition was released in 2007. The Australian Institute of Management now ranks it among the top 10 best selling business books in Australia.
■ The 9 characteristics identified by the research now comprise the Dimensions of the WinningWheel framework and related self-assessment survey.
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
Winning Insights – The Nine Dimensions
1. Having a clear – yet “fuzzy” strategy.2. Having perfect alignment throughout the
organisation; being “in sync”.3. Outlook: Looking out/looking in (an
expansive perspective).4. The ability to adapt rapidly to changing
circumstances.5. Having the “right” people.6. Fostering leadership throughout the
organisation, not just a focus on leaders.7. Managing the downside (risks).8. Balance everything that impacts on
performance.9. Effectively executing what you aim to do.
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
Opportunity / Performance Gaps Explained
“An Opportunity Gap is the difference between how well something is done and how important it is perceived to be for the future success of the organisation.”
Also known as Performance Gaps.
Improving the performance gaps
Improved Performance, Morale and Productivity
Improved Profitability and Sustainable Growth
The Winning Organisations of Today
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
Winning Insights
Why was the diagnostic developed ?
■ To assist organisations measure their performance against the proven 9 Dimensions of the WinningWheel framework.
■ To help organisations precisely target development priorities and focus actions in areas that offer the most opportunity for improvement (“opportunity gaps”).
■ To continue the First XI research and provide valuable benchmark data.
Who should complete the diagnostic ?
■ Targeted at those leaders within an organisation who – collectively – should know most about how the organisation is performing and where to focus for future success: ie: those in the leadership/ management echelons of the organisation. (It is not an employee’s opinion survey)
■ Typically: the CEO, direct reports to the CEO, and the next level of management; we recommend the top 3-4 leadership layers in an organisation, depending on size, plus key functional heads.
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
Winning Insights
■ Research-based, objective measure of performance against the First XI WinningWheel
■ Engagement of your extended leadership team in organisational assessment & reflection
■ Fast to complete, yet delivering high value, actionable insights from the reports
■ Clear identification of challenges & opportunities for the strategic planning cycle
■ Bivariate analysis enables you to identify major opportunity gaps (high importance, low performance)
■ Insights that enable prioritisation of initiatives
■ Clear reports that support cascade of information throughout the organisation
■ High quality consulting support to advise throughout the survey process and roadmap implementation
■ Consistent, structured approach that allows periodic re-assessment of your progress
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
The Process
The process consists of a simple and in-depth overview of an organisation at all levels. It consists of an on-line survey which can be run for individuals or organisations as a whole.
The resulting report is extremely visual using graphs, tables, text and provides a comprehensive platform from which to benchmark future success and design action plans to move a business forward.
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
Winning Insights – Reporting
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
Winning Insights - Reporting
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
Examples
This table shows the overall dimension results for the organisation
Results/ Dimensions
Performance Importance Performance Gaps
Avg. Raw Score % Performance Rating Avg. Raw Score % Importance
RatingAvg. Raw +/-
Gap Difference
(Based on % Rating)
1: Strategy 4.3 62.0 6.4 91.7 -2.1 -29.7
2: Communication
3.9 56.3 6.1 87.4 -2.2 -31.1
3: Stakeholders 4.4 62.3 6.2 88.3 -1.8 -26.0
4: Technologies 4.2 59.7 6.4 91.4 -2.2 -31.7
5: People 3.2 45.7 6.3 90.6 -3.1 -44.9
6: Financials 3.7 52.6 6.3 90.0 -2.6 -37.4
7: Sales and Marketing 4.2 60.6 6.3 90.3 -2.1 -29.7
8: Bringing it all together 3.7 52.9 6.5 92.9 -2.8 -40.0
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
Reporting
Through our practical Business Analytics Software, we have brought sophisticated statistical analysis to everyone in easy to understand reports.
Professionals spend many hours generating reports for continuous improvement, people and organisational development and evaluation, our software does it for you saving often days of time usually spent in collating and reporting information.
The reports clearly show where there are performance issues and where organisations are missing opportunities.
Talk to TAUK For Intelligent Business Insights T: +44 (0)845 900 2140 | E: [email protected] | S: tayloredassessments
Contact Details
UK Office:Fairney HouseWesley DriveBenton Square Industrial EstateNewcastle upon TyneNE12 9UP
Australian Office:51/53 Bradford StreetMount MarthaVictoria 3934Australia
Tel: +44 (0)845 900 2140Skype: tayloredassessmentsEmail: [email protected]: www.tayloredassessments.net
Tel: +61 (0)3 5988 4445Skype: tayloredassessmentsEmail: [email protected]: www.taylored-assessments.net