Winning hearts and minds in the conflict zones of Afghanistan

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Communicating in Afghanistan

Transcript of Winning hearts and minds in the conflict zones of Afghanistan

Page 1: Winning hearts and minds in the conflict zones of Afghanistan

Communicating in Afghanistan

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A Permanent Crisis

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ICRC • 1978: First Action in Afghanistan• 1986: Permanent Delegation in Kabul• Presence in 5 Regions, 15 offices• 150+ expatriates; 1700 nationals• Medical, Relief, Water, Protection activities

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What we do & how we do it

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Listening & Understanding

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Acceptance & Security

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Promoting the Law

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Providing 'services'

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Building a Reputation

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A Voice for the Voiceless

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Lessons Learnt

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