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CH News Bulletin Tuesday 18th February 2014 Email not displaying correctly?View it in your browser.

Tuesday 18th February 2014 After two conferences on foodwaste we discuss the leftovers, Le Manoir triumphsagain, is climate change areality, Hotelympia looms andthere’s news from the Front (ofHouse).

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Wasted Words or an Appetiser?There is little doubt that within the considerate/responsible world ofhoteliers, food waste, how to avoid it becoming waste and when doesit become waste is taxing the minds of hotel operators throughout theland (that land being the planet). If you read last week’s NewsBulletin (it’s available in the Members Area of the CH website if youmissed it) you will have noticed there is some rivalry amongst thevarious organisations. Avoid waste at all costs, shouts one and whocan argue with that? Strangely no one, but the other side is saying,however, if you do produce waste this is what you should do with it.When I was in the Royal Navy, it was known as utilisation of by-products. Over the coming months we are going to hear lots fromboth groups and they are equally worth listening to. In the middle isan organisation called FareShare: it is a national charity that tacklesfood waste and food poverty across the UK and we shall hear moreof them in due course (more information here).

Sustainable Hotel Restaurant of the YearThree cheers for Le Manoir Aux Quat Saisons who have scoopedSRA's Hotel Restaurant of the Year award. Rumour has it they werein very competitive company but this week’s Bravo Zulu is headingup the M40 to Oxfordshire, dodging a few floods on the way!

The Hotel Group CEO who climbed a Mountain and washumbled Wolfgang M. Neumann, CEO and President of the Rezidor HotelGroup on climbing Mount Kilamanjaro: "The fact that I made it up tothe top was only the icing, the whole process was a very speciallearning experience. I am proud of having made it, grateful for havingcollected over US$ 30,000 for the Kenyan SOS Children Village, butmost importantly I was touched by the unique human kindness of theTanzanian people and the incredible natural beauty. I will need a fewdays to put it all into perspective".

Blaming Nature Suddenly the floodgates have opened, and the long politicalreluctance to warn about climate change has been swept away bythe winter storms. Politicians are queuing up to lay the blame firmly atthe door of Mother Nature, presumably to water down the claims ofthose who wish to point the finger at the applied policies of past and

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present politicians. Whilst eminent scientists have indicated that allthe evidence so far points to global warming and climate changecontributing to the storms “definitive proof” is not there yet. Extremeweather is almost universally expected to worsen as the world warmsup. But inconveniently, natural time lags are inherent in the world’sclimate system and the effects of pollution emitted today may notshow up for decades. The argument should therefore concern whatlevel of risk – based on the best scientific evidence – we areprepared to face from a changing climate, and how much we areprepared to do to mitigate it and adapt to it. Editor’s note – I cannotclaim this opinion to be my own – it was first uttered by Dr StefanGosling, a member of the Inter-Governmental Committee on ClimateChange in Stockholm. The view would appear to have the support ofmany clear thinking and undoubtedly considerate individuals.

Hotelympia Looms.. Will you be there? A change of date for this year’s Hotelympia at ExCel in LondonDocklands to 28th April until 1st May and Considerate Hoteliers willbe there extolling the message – Caring for You & Your World. CHwill be putting on a number of workshops on Hotelympia’s mainheadings for 2014 – Food & Drink, Design, Technology andEquipment. CH topics are (Food) Reduce food waste and savemoney in association with WRAP, (Design) Sustainable technologyuse in design and refurbishment, (Technology) Using technology toimprove your sustainability performance, (Equipment) Catering /kitchen equipment and behaviour energy saving advice. There will bemore information as we move closer to the event but in order not tomiss out register your full details indicating your attendance and sendto Hotelympia shortly. For further details about the workshops and toregister your attendance at them, please contact Chris Burgess.

Hotels must do better....if they are to attract the £2 billion stay away from home market inEngland alone as identified by VisitEngland in 2010. VisitEnglandhas estimated the value of the stay away from home market fordisabled people at £2billion. However, a recent survey by the newonline training resource for hotel staff called AccessChamp has foundthat hoteliers have a long way to go to provide great customerservice to disabled guests. Click here for further details.

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News from the Front (of House) K West Hotel & Spa is dedicated to minimising the impact itsoperations have on the environment. As part of their learningprocess, they are in tight collaboration with Considerate Hoteliers,Green Tourism Business Scheme, The British HospitalityAssociation and Carbon Trust. K West Hotel & Spa liaises with thelocal community and participate in discussions about environmentalissues in recognition of compliance with relevant environmentallegislation as a minimum level of performance. The education andtraining of employees in environmental issues and the environmentaleffects is a priority for them, together with a high regard for goodpractice management. The Savoy was proud to be the official hotelpartner for the #EEBAFTAs. They welcomed the stars to the partnerStyle Suites this past weekend to get them ‘red-carpet ready’ for theglittering event. Thanks to BAFTA we currently have one of theiconic masks on display in our Savoy Museum along withphotographs from Andy Gotts ‘Behind the Mask’ collection.

Climate Week & You.. Climate Week is Britain’s biggest climate change campaign, inspiringa new wave of action to create a sustainable future. Culminating in aweek of activities on 3-9 March 2014, it showcases practical solutionsfrom every sector of society that help people live and work moresustainably. Each year, half a million people attend over 3,000 eventsin Britain’s biggest environmental occasion. Events are run byschools, businesses, charities, councils and many others.Participation is completely free. You can help accelerate action onclimate change by making Climate Week happen where you are. Askan organisation or group you know to start planning an activity nowfor Climate Week in March 2014. People can run any kind of event oractivity – each year there is a huge range such as workshops,competitions, exhibitions, launches, bike rides, film screenings, opendays and debates. One activity you can take part in is the ClimateWeek Challenge competition. Over 200,000 people in schools andworkplaces take part each year. Considerate Supplier GFL areoffering an egg box of their organic products for the CH member whocomes up with the best initiative. It could not be simpler. Tell us whatyou are doing for Climate Week and if it is judged to be the best, youwin. Surely it's worth a go?

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The Considerate Hotel of the Year 2014 AwardsEach week (from next week) we will be featuring a category and thecriteria for entry. We will also be contacting member hotelsindividually to encourage participation. We are aware there are someconsiderate gems out there and they must declare themselves. Standby your beds – your moment of destiny may have arrived!

Your News?If you keep us informed of your news, then we can pass it on. Pleasealso keep us informed of management changes so we can keep ourdata base updated. Thank you! May 2014 bring you businesssuccess in every form, perhaps with a generous spoonful of honey!

FinallyKeep an eye on the CH website for the latest news. Contribute and trumpet your own news – wewould love to hear from you. Our aim is to make the CH website a pleasure to read for all the rightreasons. That objective can be best achieved by all members contributing whatever and wheneverthey can. Many thanks.

Aide Memoir – Add CH to press release distribution.

Don’t forget to share this with your colleagues – please!John Firrelljfirrell@consideratehoteliers.com

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Our mailing address is:Studio Three.King's House, 5-11 Westbourne GroveLondon W2 4UA

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