Windows to Linux Migration & BladeCenter · Disks, Chips, OS Virtualization/System Control...

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IBM Systems & Technology Group © Copyright IBM Corporation 2004 Windows to Linux Migration & BladeCenter 2004-09-16 Linux Impact Team 허욱 ([email protected])

Transcript of Windows to Linux Migration & BladeCenter · Disks, Chips, OS Virtualization/System Control...

IBM Systems & Technology Group

© Copyright IBM Corporation 2004

Windows to Linux Migration & BladeCenter

2004-09-16Linux Impact Team허욱 ([email protected])

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IBM Systems & Technology Group

© Copyright IBM Corporation 2004

목차

I. IT Market TrendII. Platform Evolution & IBM eServer BladeCenterIII. Why Windows to Linux?IV. How to Implement Linux from Windows?V. Why IBM for Linux?

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IT market 동향

Design Points

Linux everywhereLinux enabled

Integration64-bit extensions

FrequencyItanium

BladesGrids

RacksClustering

Virtualization/System ControlDisks, Chips, OS

MainstreamSpecialized

Open Movement

Chip Technology

Server and Storage Value

Supercomputing

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IT simplification

LogicalSimplificationSystems managed as one Multiple OSs per serverRapid provisioningAutomatic workload mgmt

Virtualization

Virtual Servers,Storage, Networks

StorageServers

PhysicalConsolidation

Windows Server

Unix Server

LinuxServer

Networking

Fewer servers and licensesDisparate management toolsLabor intense provisioning

Storage

Windows Servers

Linux Servers

Unix Servers

1 workload per serverDisparate mgmt toolsManual provisioning

ManagementServers

Complex

Networking

Storage

…Requires Breakthrough Technologies

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IT Simplification… Requires Breakthrough Technology

Orchestration and

provisioning

Consolidation Scale up & scale out options

Autonomic computing

Virtualization GridComputing

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IBM Delivers… On Demand

Solution Enablement

Comprehensive Ecosystem

VirtualizationEngine

Comprehensive Portfolio

POWER

Hardware Design

Innovation

tended Design Architecturetended Design Architecture

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목차

I. IT Market TrendII. Platform Evolution & IBM eServer BladeCenterIII. Why Windows to Linux?IV. How to Implement Linux from Windows?V. Why IBM for Linux?

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Platform Trends

Towers

Rack optimized and blade servers address traditional and evolving customer needs

RackOptimized

Increasing levels of performance and manageability

Large SMP

Increased server efficiency with server consolidation

Blades

Performance dense blades for infrastructure migration

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IBM eServer BladeCenter

Up to Six 7U Up to Six 7U chassis per rackchassis per rack

Up to 4 processorsUp to 4 processorsper blade

Up to 14 bladesUp to 14 bladesper chassisper blade per chassis

Full performance and manageability of rack-optimized platforms ... ... at TWICE the density of most comparable non-blade 1U serversFull performance and manageability of rack-optimized platforms ... ... at TWICE the density of most comparable non-blade 1U servers

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BladeCenter Delivers IT Integration

ServersServers NetworkingNetworking

StorageStorage ApplicationsApplications

INTE

GRATED VIRTUALIZED

OPENAUTONOMIC

IBM BladeCenterIBM BladeCenter

Integration can help dramatically reduce infrastructure costsIntegration can help dramatically reduce infrastructure costs

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Simplifying Infrastructure

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556677

99 101088

1. Ten x86 1U 2-way servers2. RISC-based 2-way server3. HPQ 4-way server4. Alteon L7 E’net switches5. FC SAN switches / Cables

6. Layer 2 GbE switches7. KVM switches8. Ethernet cables9. KVM cables10. Power cables

IBM eServer BladeCenter

Typical Datacenter Configuration

Bladed Datacenter Configuration

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BladeCenter Server Portfolio

HS20 2-way Xeon HS40 4-way Xeon JS20 POWER-based

Intel Xeon MP processors

Delivers bladed 4-way SMP capability

Supports Windows and Linux

Back-end workloads

Large mid-tier apps

Intel Xeon DP processors

EM64T mid-2004

Mainstream rack-dense blade server

Two PowerPC 970 processors

64-bit performance at IA32 price

Performance for VMX deep computing clusters

Edge and mid-tier workloads

Collaboration

Web serving

Infrastructure

64-bit HPC

Web ServingTargetApps

Features

One Common Chassis and Infrastructure

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BladeCenter Chassis

Gigabit Ethernet Switches (Layer 2)- Commodity level networking- Link aggregation- VLAN creation and management

Nortel Layer 2-7 Switch- Advanced networking

- Content-based routing

Fibre Channel Switches (2Gb FC Fabric)- Potentially lower cost via integration

- Full support of FC-SW-2 standards

Power (4 x 1400W load-balancing)- Upgradeable as required

- Redundant and load balancing for high availability

Calibrated, vectored cooling™- Highly fault tolerant

- Allow maximum processor speeds

KVM Switches / Management Modules- Full remote video redirection- In many cases out-of-band / lights out systems management

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Vendor Collaboration

Wide range of companies convinced that BladeCenter architecture will add value to their customers’ solutions

Industry-leading technology companies delivering innovative business solutions running on Windows, Linux, Novell

More choices for customers- Networking, storage, collaboration,

Web serving, hosting, infrastructure, enterprise applications, and more

WebSphereDB2TivoliLotusR

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Intel Collaboration

Multi-year design and development effort- IBM - Experts in server design and system software- Intel - Experts in platform building blocks

Joint investment to further enhance the BladeCenter offering

Common vision for highly manageable blades

Benefits- Shared development expense- Low cost- Broad family of solutions- Leverages common interfaces- Enables IBM to focus on unique offerings

IBM and Intel working together to define leadership blade solutionsIBM and Intel working together to define leadership blade solutiIBM and Intel working together to define leadership blade solutionsons

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Consolidation technology – Blade provides better cost savings

BladeCenter, although Xeon-based... and 2X the density of 1U servers... has awesome operational efficiency

- Min / Max Ranges14 x330's Range = 1120W to 3080W / 3822 to 10514 BTU/hr 14 x335's Range = 1540W to 4900W / 5250 to 16660 BTU/hr 14 Blades Range = 400W to 2820W / 1365 to 9622 BTU/hr

Watts BTU/hr0

10

20

30

40

50

Thou

sand

s

xSeries 330 xSeries 335 BladeCenter

Full RACK Comparison(42) x330, (42) x335, (84) Blades

Watts BTU/hr0

5

10

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Thou

sand

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xSeries 330 xSeries 335 BladeCenter

Full CHASSIS Comparison(14) x330, (14) x335, (14) Blades

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Consolidation technology – Blade provides better cost savings

Significant Infrastructure Savings with BladeCenter- More than twice the density of 1U servers- Less power, heat, cooling required- 40-80% fewer cables- Increased availability features with hot-swap/redundant power/cooling

Fully loaded IBM rack

Per Rack 1U Server Blades Reduction/Addition

Max Servers (2-way SMP) 42 84 100%Max Processors (Xeon) 84 168 100%Max Memory (GB) 336 672 100%Ethernet Cabling (Gigabit) 84 48 -43%Fibre Channel Cabling (2Gb FC) 84 24 -71% KVM Cabling 42 6 -86% Systems Management Cabling 42 6 -86% Power Cords 42 24 -43%Additional Notes: 10+ Power Cords for Ethernet, SAN, KVM Switches2U to 8U Additional for Networking, SAN and KVM Switching

0

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BladeCenter Enables on demand

IBM Director supports non-IBM environments

Vastly simplified hardware platform

Immediate savings in hardware cost, deployment and TCO

BladeCenter leverages shared infrastructure through integration of servers, storage, and networking

Ope

n St

anda

rds-

base

d

IBM Director uses event action planning for AutomationHigh availability design is fault tolerant, no single point of failureCall home will contact IBM if failure info indicates a service need

IBM Director for Workload RedeploymentHigher utilization of fewer resourcesRapid reprovisioning by using BladeCenter Integration and Management Features

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목차

I. IT Market TrendII. Platform Evolution & IBM eServer BladeCenterIII. Why Windows to Linux?IV. How to Implement Linux from Windows?V. Why IBM for Linux?

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Why Linux from Windows?

Windows

비교적저렴하다. 그러나서비스를위한 S/W 라이센스를고려한다면결코저렴하지않다. Cost

해킹 및 바이러스에의한피해가심각하다. 또한잦은패치 작업으로인한서비스중단이빈번하다.

Security

패치 및버그수정등의지원은 MS에의존할수밖에없다.Support

Linux competency- cost : 라이센스 가격이 저렴한 오픈소스입니다. 또한 각종 서비스를 위해 오픈 소스 S/W를 사용할 경우 매우 저렴하게

구축할 수 있습니다. - customizable : 필요에 맞게 유연하게 구성할 수 있습니다. 또 클러스터를 위한 새로운 서버는 configuration CD 를

이용하여 손쉽게 단 시간 내에 사용이 가능합니다.- stable & reliable : Gartner Group의 운영체제 평가에서, Linux는 안정성 항목에서 “Excellent” 등급을 받아 RISC UNIX와

동급으로 평가받았으며, Windows NT나 Windows 2000보다 뛰어난 플랫폼입니다.- scalable : 고성능 컴퓨팅 클러스터와 scalability가 중요한, 분산 업무에 적합한 platform입니다. 현재 32way까지 확장

가능하며, 2.6 커널에서는 255way까지 지원 가능합니다.- security : Linux를 구성하는 코드들이 수많은 개발자들에 의해 검토되어, 각종 문제점들이나 버그들을 조기에 해결할 수

있습니다. 또한 Firewall, IDS 등 보안 Tool의 안정적 운영이 가능합니다.- performance : Linux는 적은 시스템 자원만으로도 뛰어난 성능을 보입니다. 보다 빠른 프로세서와 메모리가 있는 경우

역시, 주어진 자원을 최대한 활용하여 최적의 처리 능력 제공합니다.- skill : 시장에 숙련된 리눅스 기술자/개발자들이 많이 있으며, 이는 기존 unix 와 비슷하기 때문에 더욱 가능합니다.

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Security issue of Windows

Windows 관련보안취약점 (97 ~ 99년) : 총 600여개 ( source : KISA, 한국정보보호진흥원)- IIS : 47개, IE : 63개, Netscape : 26개- 기타 : 500여개

- 2000년 MS 100개의보안취약점보안권고

- DoS공격이큰비중을차지

- 최근에 IIS에 Buffer Overflow 공격이증가하는추세

Concerns & Issues- Windows platform의취약한보안성

- 사용자/서버관리자의보안인식 부족

- 바이러스, 웜 감염으로인한서비스중단 (ex, 2003.1.25 Slammer worm injection)- 백신프로그램지연대응

- 백신프로그램과기존프로그램의충돌

- 백신프로그램 배포의어려움 (개인업무용 PC, 업무 Server)- 보안패치프로그램의배포의어려움 (개인업무용 PC, 업무 Server)- 보안정책 강제의어려움(보안설정강제, 불법 SW 통제등) 정보자산유출

0

5 01 0 0

1 5 02 0 0

2 5 0

3 0 03 5 0

4 0 0

1 9 9 8 1 9 9 9 2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3

Microsoft Security Bulletins All Products - Cumulative

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64-bit transition

32-bit appsMature application ecosystem

Superior price/performance

64-bit appsLarger instruction set

Large memory addressability

Best of Both WorldsLeverage application ecosystemPrice/performanceLarge memory addressability

64-bit Extensions

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Linux Technology Evolution

2.4 Future (2.6 and beyond)

Efficient 4-way SMP scalability

64-bit support

Multi-tasking

1TB file size, Journaling

Clustering

IBM eServer partition support

Enhanced RAS

Advanced networking

Linux standard base

16-way+ scalability

I/O & file system performance

Security enhancements

Hyperthreading performance enhancements

Kernel & driver hardening

Pre-emptive kernel

Improved scheduler

Large page support

VM enhancements

Block I/O

Sub-processor partitioning support

kernel 2.6기반의 Linux는 기존의 제약과문제점을 해결하여 진정한 엔터프라이즈용 운영체제로서의가치를 제공할 것입니다.

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IBM의 리눅스 전략

Workloads to Linux- Unix and Windows workloads- Enabled for IBM hardware and

middleware- Ecosystem- Linux technology

Linux to eServer- xSeries momentum- z, i, pSeries strengths- Low end POWER offerings and

POWER ecosystem via deep and narrow solutions

IBM to Leadership- Hardware, Software, Services end to

end solutions- 7 Focus Areas

ISV App

Linux/Intel

xSeries

Minimize Cost•Use LSB or IBM Middleware for portability

Revenue

Cost

Write Once

Run Everywhere

ISV App ISV App ISV App ISV App ISV App

Linux/Intel Linux/zLinux/POWER

xSeries/Blade pSeries iSeries POWER Blade zSeries

Maximize Revenue

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목차

I. IT Market TrendII. Platform Evolution & IBM eServer BladeCenterIII. Why Windows to Linux?IV. How to Implement Linux from Windows?V. Why IBM for Linux?

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How to start Linux?

Start on the servers first

Follow a step by stepprocess of switching

servers to Linux

Use Linux Desktopfor

Selected Populations

Develop New Applications

on Linux

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인프라스트럭처 (Infrastructure)

DNS/DHCPDNS/DHCPDNS/DHCP

FirewallFirewallFirewall

File/PrintServerFile/PrintServerFile/PrintServerFile/PrintServer

MailServerMailServerMailServer

MessageServerMessageServerMessageServer

Message BrokerMessage BrokerMessage Broker

DatabaseServerDatabaseServerDatabaseServer

HTTPServerHTTPServerHTTPServer

Web ApplicationServerWeb ApplicationServerWeb ApplicationServerWeb ApplicationServer

PackagedApplicationPackagedApplicationPackagedApplicationPackagedApplication

WebPortalServer

WebPortalServer

InternetInternetInternet

ClientsClientsClients

More Work

EasierEasier

웹 서버

방화벽, DNS, DHCP, LDAP 등메일 서버

파일 & 프린트 서버

메시징 서버

웹 어플리케이션 서버

포탈 서버

TO-BE

More Work

ClientsClientsClientsDNS/DHCPDNS/DHCPDNS/DHCP

FirewallFirewallFirewall

EasierEasier

File/PrintServerFile/PrintServerFile/PrintServer

MailServerMailServerMailServer

MessageServerMessageServerMessageServer

Message BrokerMessage BrokerMessage Broker

DatabaseServerDatabaseServerDatabaseServer

HTTPServerHTTPServerHTTPServer

Web ApplicationServerWeb ApplicationServerWeb ApplicationServer

PackagedApplicationPackagedApplicationPackagedApplicationPackagedApplication

WebPortalServer

WebPortalServer

SAMBASAMBA

Apache/IBM HTTPServerApache/IBM HTTPServer

WebSphereMQWebSphereMQ

WBI MBWBI MB

DominoDomino

DB2DB2

WebSphere ApplicationServerWebSphere ApplicationServer

InternetInternetInternetInternet

AS-IS

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Replace Windows NT servers with Linux

Java Client + DB2/LinuxClient (Visual Basic) + Server (SQL server)

IBM HTTP Server/WebSphereApplication Server/DB2/Linux

Web Applications (IIS, ASP, SQL Server)

Domino/LinuxExchange

SAMBA/LinuxFile/Print ServersDomain Controllers

Included in Linux!DHCP and DNS Servers

Linux based serverWindows NT server

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Migrate Microsoft Web Application to IBM WebSphere Application Server on Linux

방법론- Understand the application- Look for tools- Migrate to Java on WebSphere on Windows first- Deploy on Linux

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Migrate Microsoft Web Application to IBM WebSphere Application Server on Linux

Migration of HTML from IIS to IBM HTTP Server- Very Easy, Usually can be manually converted. Just import into WebSphere Studio- Issues

Case sensitivity (Windows is not, J2EE is)Managing links

Migration from ASP to JSP- Tools can help

DiamondEdge, NetCoole, ... : Quick and easy to use. Use on ASPs and import resultant files into WebSphere StudioInsert dependencies into called classes they provide – need licenseCode is not 100% reliableGenerated code needs to be reverse engineered for debugging

- Manual conversionImport into WebSphere StudioRename files to “.jsp”Manage the linksFix compilation problemsTransactional ASP'sFix case issues

Migration of Components (COM, DCOM, MTS and IDC)- Tools have limited support for migration

DiamondEdge : Quick and easy to use. Use on Visual Basic .BAS Modules and import resultant files into development environmentInsert calls to proprietary librariesCode is not 100% reliableGenerated code needs to be reverse engineered for debugging

- Issues to be aware of Transactions, Remotability, Database Access

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데이타베이스

Application

4 Nodesx445 8 way32GB

FAStT700

EXP700

SAN switchF16

Gigabit Ethernet interconnectInfiniband interconnect

DB2 Information Integrator

Microsoft SQL Server

Windows

Linux

IBM DB2

Linux

MigrationWindows to Linux, pay as you grow, Grid

vision초기 투자를 최소화하고 업무량이증대됨에 따라

유연하게 시스템을 키워나갈 수 있는 경제적이고확장성있는 데이타베이스 시스템 솔루션을 제공

단계별 Migration방안1 Deploy IBM DB2 on Linux2 Co-Exist with Microsoft SQL

Server using IBM DB2 Information Integrator running on Linux3 Migrate Data from Microsoft SQL server to IBM DB2 on Linux4 Remove Dependency on MS SQL Server

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Linux + Server Consolidation = Even Bigger Savings

통합의 장점

- utilization 개선

- 비용 절감

적은 CPU 사용 – SW 라이센스 비용 절감

운영 비용 절감 : 전기료, 상면, Admin 등

- 관리 용이

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미션 크리티컬 업무

ERP : SAP, Oracle E-Biz Suite, PeopleSoft 등- 현재는 Application tier에서널리쓰이며, DB tier로도적용확대

CRM : Siebel - Linux로의포팅시작

SAP on Linux- SKC&C- Alcatel- Endress-Hauser- US Postal Service- IWKA- Grohe- Rudolf Bohnacker GmbH

Requiring 2 CPU

Requiring 4 CPU

Requiring 8 or more

CPU

Requiring 64bit

memory

Scalability and high availability through multiple systems

Scalability through bigger systems high availability through failover cluster technology

Large SAP liveCache Server

Large Productive SAP Database Server

Medium Productive Centralized systems

Medium Productive SAP Database Server

Medium SAP liveCache Server

Small Productive Centralized systems

Test and Development SAP systemsSingle process components such

as SAP APO Optimizer (per process)

SAP Application Servers

Duplicable service components (e.g. Pricing, Configuration, Search,

Indexing engines)

Gateway type of components(Web Server, Com Station)

1. Database2. Database3. Application4. Application5. Application6. Application7. Test8. Q&A9. ITS Agate10. ITS Agate11-14. Spare: Sandbox, Training

ON for SAP IT Environments8 9 10 1112 13 14

7654321

SC

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데스크탑

현시점에서이행가능여부에대한결정요소: - Windows에서만가능한어플리케이션이나디바이스에완전히의존적인가?- Microsoft Office에완전히종속적이며, 회사내규로 Microsoft Office에서벗어날수없는가?

종속성이 크지않고 선택의유연성이 있을 경우

Linux 기반의 데스크탑 솔루션 적용가능

종속성이 클 경우

Windows를 당분간계속사용하면서Linux 이행가능성타진

가능한옵션- KDE (SuSE의기본데스크탑환경)- Gnome (Red Hat의기본데스크탑환경)- Ximian Desktop (최근 Novell이인수)

eMail clients, office suites 및 web browsers 등을기본적으로포함대부분의배포판에서 3270/5250 에뮬레이터제공데스크탑의 X windows를통해 Citrix Metaframe과 같은 Server-based computing syste에접근MS Office에대한대안

- OpenOffice 1.1 from openoffice.orgNo cost, open source

- CrossOver Office 2.0.1 from CodeWeaversNot free ($55)Not open source, but code feeds into Wine

- StarOffice 7.0 from Sun MicrosystemsNot free ($85)Builds on OpenOffice with additional features plus support

User Categories

Representative Users

Business Use View, use, update information Create information

PowerUser

General Office

Worker

TransactionWorker

KnowledgeWorker

Call CenterPurchasingManufacturing employee

Marketing / SalesManagementAdministration

Financial AnalystsTechnical Consultants

EngineeringR&DGraphic Design

Thin Application(Linux or Windows)

Windows Thick Application

Linux Thick ApplicationClients

Thin client solutions – Linux and Windows, Citrix servers, Portal based apps with embedded office functionality

Thick Linux & Windows Clients deployed in traditional fashion

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목차

I. IT Market TrendII. Platform Evolution & IBM eServer BladeCenterIII. Why Windows to Linux?IV. How to Implement Linux from Windows?V. Why IBM for Linux?

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IBM의 market leadership

Gartner’s Evaluation of Linux Vendors

10 = best 1 = worst

IBM

Hewlett-Packard

Novell/SuSE

Sun Microsystems

Dell

Platforms Partnering Stack

Open Source Software

CollaborationServices/ Support

Programs/ Markets

Weighted Total

Weighted Average

8

8

8

4

5

8

8

5

1

3

9

6

4

5

1

8

8

7

6

1

8

8

5

4

4

7

7

2

1

3

184

169

113

82

65

8.0

7.3

4.9

3.6

2.8

Source: Gartner Research (February 2004)

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IBM의 리눅스 지원 개요

리눅스포트폴리오

- On Demand의 비전을 실현하는 모든 기술들이 리눅스 운영체제를 기반으로 실제 고객의 비지니스를 위해구현및통합될 수 있도록 체계적이고포괄적인리눅스포트폴리오 제공

Customer / ISV applications

Middleware Integration Platform

Operating System

Server

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IBM Linux Migration 서비스 개요

체계적이고안전하게 Linux 플랫폼으로이전할수있습니다. - IBM의검증된방법론에바탕을둔 migration 수행

- World Wide Know-how 및기술력의지원

Linux에대한기술력배양으로향후 On Demand IT Infra 구축에기술적토대를구축할수있습니다.

- 통합, 개방형 표준, 가상화및자율시스템구축가능

서버 운영현황 조사-문제점-고객 요구 사항-H/W, S/W, N/W-Appl., Database

특성 및 내용-OS 기본 기능 및성능 조사

Skill Assessment-Linux-Open source S/W

산출물-실사 보고서

대상 서버 선정-S/W, Appl. 이전 가능성-대체 S/W 선정-투자 비용 및 효과 분석-Migration or Re-

development

Migration 계획 수립-Migration 표준안 작성-OS, S/W, Appl.-시스템 아키텍쳐

Skill Develop 계획 수립-Linux 교육 계획-Appl. Porting guide

산출물-Migration 계획서-시스템 설계서

Linux 시스템 운영 지원서비스

-장애 감지 및 alert 서비스

-패치 적용 및 관리서비스

-시스템 관리 서비스

산출물-시스템 운영 가이드-Linux 관리 시스템

실사 계획/설계 구축 운영

Implementation-시스템-S/W

Migration-시스템-Application porting

Test-기능 검증

교육-Linux 시스템 운영-Appl. Porting 가이드

산출물-Migration 구축 SVC

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IBM Systems & Technology Group

© Copyright IBM Corporation 2004

Linux Migration Quick Assessment

단 시간에 Linux로의 Migration을 가이드

- 표준템플릿을 이용하여 Migration 방안 제시

- 비교적 짧은 시간에 결과도출

- 개략적인 migration 계획수립에 활용

【 현황 조사 양식(조사 결과 입력) 】

Web Application 구성 현황 Web Server Web Server 사용자 수

Database 접속 방법

Web 개발언어(ASP, HTML, CGI, etc)

Web Application 크기(ASP, HTML, CGI, 그림, etc)

Web 서버 보안 정책

Web 서버와 Application 운영에 관련된 참조 사항

Custom(사용자)Application 구성 현황 Application 이름 Application 사용자 수

Database 접속 방법

Application 개발 언어(VB, VC, PB, etc)

Application 크기(Application 수행에 필요한 모든파일 포함)

Application 보안정책

Application 운영에 관련된 참조 사항

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IBM Systems & Technology Group

© Copyright IBM Corporation 2004

IBM Linux 지원 체계

IBM Level 2 SupportAny Geo

Linux Technology

Center

Open Source Community

IBM Development

Resources

Testing and Patch Distribution

Linux Customer

IBM Level 1 SupportAny Geo

Debug/Defect ResolutionDebug/Defect ResolutionCall Flow / Problem Ownership

Call Flow / Problem Ownership

IBM Level 3Linux Support Team

(advanced level troubleshooting &

fix creation)

Joint IBM/LDP Level 3EngineeredDistributionsProactive Notification UpdatesMaintenanceUpdates 3-5 Yrs.

LDP Support

IBM Level 2 SupportAny Geo

Linux Technology

Center

Open Source Community

IBM Development

Resources

Testing and Patch Distribution

Linux Customer

IBM Level 1 SupportAny Geo

Debug/Defect ResolutionDebug/Defect ResolutionCall Flow / Problem Ownership

Call Flow / Problem Ownership

IBM Level 3Linux Support Team

(advanced level troubleshooting &

fix creation)

Joint IBM/LDP Level 3EngineeredDistributionsProactive Notification UpdatesMaintenanceUpdates 3-5 Yrs.

LDP SupportJoint IBM/LDP Level 3EngineeredDistributionsProactive Notification UpdatesMaintenanceUpdates 3-5 Yrs.

LDP Support

-한국 IBM 엔지니어에의한1st Level 지원

- PMR을통한 AP Linux 지원팀에의한 2nd Level 지원

- AP Linux 지원팀과 WW Linux 지원팀에의한3rd Level 지원

- CRISIT, Troubleshooting,Fix/Patch 제작 및 배포

- Linux Distributor, Open Source Community 와의협업

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IBM Systems & Technology Group

© Copyright IBM Corporation 2004

IBM 리눅스 지원 조직 - LTC

Linux Technology Center

• Linux on Power

• Performance Optimizations

• Integrated Platform for Telco

• Linux Security Assurance

• Secure Linux

• Carrier Grade Linux

• Data Center Linux

• Windows Interoperability

• Development Focus Areas− Scalability− RAS− Networking− System Management− Security− Performance− Standards− Test− Quality− Performance

• 600 여명의연구인력

• 43개의지역

• 150여개의오픈소스프로젝트

Linux 및오픈소스소프트웨어자체의발전을위한연구활동과고객지원활동병행

42

IBM Systems & Technology Group

© Copyright IBM Corporation 2004

IBM 리눅스 지원 조직 - LIC

Linux Integration Center

Provide Sales

Support

Transfer Education & Skills

Create Repeatable Solutions

35 People6 Locations WW

Customer FocusesProblem SolvingTech ConsultingProduct IntegrationDeployment Plans Enhance

technical capability of the sales team

Solution Though LeadershipCreate New Offerings

– Sectors– Brands

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IBM Systems & Technology Group

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IBM 리눅스 지원 조직 - LSC

IBM Executive Briefing CentersAustin, TXBoeblingen, GermanyGreenock, GermanyMainz, GermanyMontpellier, FrancePoughkeepsieResearch Triangle Park, NCRochester, MNTucson, AZ

IBM Linux Centers of CompetencyAustin, TXBeijing, ChinaBoeblingen, GermanyLondon, EnglandMoscow, RussiaNew York, NYPoughkeepsie, NYResearch Triangle Park, NCTokyo, Japan

IBM Design Centers for e-business on demandPoughkeepsie, NYMakuhari, JapanMontpellier, FranceSan Jose, CA

IBM Linux Integration CentersAustin, TXBoeblingen, GermanyTokyo, JapanBeijing, ChinaSao Paulo, BrazilSingapore

Linux Support Center- 각산업에맞는리눅스솔루션개발및 인증

- PoC, Pilot 및 Demo 수행

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IBM 리눅스 지원 조직 – Linux Migration Factory

IGS는 고객이 안정적이고신속하게 기존 업무를 리눅스 플랫폼으로 옮겨서 운영할 수 있도록, 리눅스마이그레이션을 전문적으로 수행하는 조직을 갖추고 있습니다.

CustomerApplication Source

Customer Data

Unix to Linux

OS/2 to Linux

HP MPEto Linux

Windowsto Linux

TBD to Linux

Middleware

Data Migration Data Deployment

DesignatedTestingFacility

Code Deployment

IBM/SO Utility Data Center(s)

Americas CustomersEMEA CustomersAP Customers

US Based ResourcesInfrastructure InvestmentBusiness PartnersAnalyze CustomerApplications to be ported

Onshore baseline establishedOn and Offshore Based Logical FactoriesVarious Assembly LinesBusiness Partners

Onshore Based ResourcesInfrastructure InvestmentUser Acceptance/Stress/ Performance TestingBusiness Partners

Customer Data Center(s)

Designated Innovation Center

eBHS Data Center(s)

Assessment CoE Testing CoE

Assessment Facilities