Windows Intune 2013

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    [email protected]

    Intune

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    What are the some of the PC issues

    customers face today?

    Activities 1

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    Pointtonote:

    Dothissimilarexerciseandget

    thecustomerstomentionallthese

    problemstoyou!

    Asthepresentationprogresses,

    providethemthesolutionwith

    WindowsIntune!

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    What are some of the things

    customers do to mitigate these

    risks?

    Activities

    2

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    Mitigating the risk

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    Winchester House

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    The Recommended Approach

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    Integrated solution for the platform.. Commonly seen

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    YourcustomersneedtounderstandCloud!!!

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    Why are your customersconsidering or not considering

    cloud services today ?

    Activities 3

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    Traditional Model vs. Hosted Model

    16

    Traditional Model Software/Application resides on

    Customers Network

    Customers IT department isresponsible for managing theoperation, upkeep, andmaintenance of the software

    Online Services

    (Hosted Model) A critical portion of the

    software generally resides witha Service Provider outsidecustomers IT environment.

    Service provider is responsiblefor managing the operation,upkeep, and maintenance ofthe software

    Service Providers

    Network

    Public Network

    (Internet)

    Organizations

    Network

    CorporateFirewall

    Software/ Application

    Service Providers

    Network

    Public Network

    (Internet)

    Organizations

    Network

    Software/Application

    CorporateFirewall

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    Cloud Fits Your Customer's BusinessBig tech results with a small tech investment

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    KEY Selling messages 1Cloud

    Cloud Services

    Reduces the risk of investment ( lower barrier ofentry) easy access to trials

    Lower TCO as no capital investments

    No hardware infrastructure cost

    No maintenance cost and operations cost Easy and frequent upgrade of services

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    8

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    Sell Windows 8 Enterpriseto Customers

    Activity 4

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    Windows to go

    8

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    KEY Point

    To drive home a key message.

    A foundation is required to provide for a strong supportfor the business users

    The foundation will be the latest Windows DesktopOperating System

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    ImprovesSecuritybykeepingyourcustomersPCsmore

    protectedanduptodate.

    IncreasesProductivityforbothend-usersandtheyourITengineers.

    LowersCostsbyoptimizingPCmanagementandsupport.

    WindowsIntune

    Endpointprotection BitLocker SecurityPolicies&FirewallManagement

    Proactive

    managementleadstoreduceddowntime LatestversionofWindows

    Easeofusewithweb-basedadminconsole

    IncreaseUptime

    Noinfrastructureorservermaintenance PredictableITspendwithlowercapexcosts

    TimesavingsforWindows8

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    Windows Intune is designed by Microsoft tospecially manage Microsoft Windows Platform

    Test it before you buy it Deploy software solution without the traditional

    overheads

    Get new features upgrade frequently

    KEY Selling messages 2Windows Intune

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    Intune Trial

    TrialisavailableforIntuneincludestheWindowsIntuneOnlineServices

    25usersfor30days

    NotrialofferforWindowsOperatingSystem

    NotrialofferforMDOP:

    MDOPisavailablefortestandevolutionifacustomermeetsoneofthefollowingcriteria:

    YouareaWindowsSoftwareAssurance(SA)customer,MDOPisavailabletoSAcustomersthroughtheMicrosoftVolumeLicensingServiceCenter.

    YouareaMicrosoftMSDNorTechNetSubscriber

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    Is Windows Intune suitable for everyCustomers?

    Class Activity 5

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    Who is it targeted at?

    Customers with 40 200 PCs

    With 80 90% workload on Microsoft Desktop

    Customers with Mobile Users Multiple Offices around the region

    Limited IT helpdesk

    Understand cloud based solution

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    Low Hanging Fruit

    Customers who are still on earlier version of Windows

    Customers with expiring or no AV solutions

    Customers who understand the risk they are going

    through but not doing anything Customers who understands PC management but

    shelved it due on cost

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    MOSA

    EA

    EES/CASA

    Program and Sku Availability

    * Select License, Select Plus, Open License, Open Value, or Open Value Subscription are not eligible licensing programs for Windows Intune. Existing customers with SA on Select

    Plus, Open Value, or Open Value Subscription may purchase through MOCP and receive a credit for their underlying SA

    Windows Intune is not recommended for more than 20k DSL

    Windows Intune

    Add

    On

    Add On

    Windows Intune

    Typicallyfor SMB customers New customers without SA Existing Open/Select SA customers*

    Customers > 250 Existing EA/EAS customers adding Windows

    Intune to some or all devices

    Academic institutions with EES or CASA

    Customers > 250 EA or EAS customers adding Windows Intune

    to some or all devices

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    WindowsIntune

    WindowsIntuneAdd-On

    Key Customer Pain Points:

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    Customers Told Us

    Product Changes Licensing Changes

    We listened and made changes

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    Direct(MOSP)

    EA/EAS

    EES

    Must licenseConfigMgrseparately

    Includes:

    Intune Service ConfigMgr & SCEP

    Key Changes

    $4

    $6

    $11

    Notes: All Prices in USD MDOP & Additional storage for Software Dist available as add-on (same as current offer)

    Windows Intune Add-On for ConfigMgr requires ConfigMgr & SCEP to be licensed under the EA/EAS/EES

    Licensing device management from Microsoft no longer requires customers to choose betweenSystem Center Configuration Manager (ConfigMgr) and Windows Intune.

    Must licenseConfigMgrseparately

    Available

    Jan 1, 2013

    Windows Intunew/ Windows SA

    Windows Intune

    Windows IntuneAdd-On forConfigMgr & SCEP

    Available

    Dec 1, 2012

    If the customer alsowants Windows

    If the customer ownsConfigMgr and SCEP

    Offers Price(Monthly)

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    Simplifying Management Across Platforms

    Devices & Platforms

    WindowsIntune

    Single admin

    console

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    Windows Intune and Windows Intune with Windows SA subscriptions provide on premisesuse rights for System Center Configuration Manager (ConfigMgr) and Endpoint Protection(SCEP)

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    FutureOffers

    WindowsIntune

    WindowsIntuneAdd-On

    DirectMOSP

    EA/EAS

    WindowsIntune

    WindowsIntuneAdd-OnforConfigMgr

    $11

    $5.5

    $6

    $4

    ExistingOffers

    WindowsIntunew/WindowsSA

    EES

    $11

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    What is in it for the partners?

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    Customer Priority

    Keep usersproductive whereverthey are

    Secure access to

    corporateapplications

    Need cost-efficientsolution

    Windows Intune

    Approach

    Cloud deployment

    Manage PCs anddevices in with thesame tool

    IT can set policies Allow end users to

    self serve

    Partner Offering

    Managed services forPCs and devices

    Helpdesk for remoteusers and offices

    Licensing & InventoryServices

    Unmanaged PC conversation opener

    Business Reality: Customers have several PCs that are not managed. They may behighly mobile or remote branch offices that are not behind the corporate firewall or they may simply not have a good management solution in place for any PCs

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    Customer Priority

    Keep users productiveon all devices

    Secure access tocorporate applications

    Need cost-efficient

    solution

    Windows IntuneApproach

    Cloud deployment

    Manage PCs anddevices in with thesame tool

    IT can set policies

    Allow end users to selfserve

    Partner Offering

    Mobile Device StrategyConsultancy

    Managed Service forPCs & Mobile Devices

    Helpdesk

    On-going Licensing &Inventory services

    Mobile Device Conversation Opener

    Business Reality: Customers have many mobile devices within the corporate

    environment, but no efficient way to manage and secure those devices devicesmay be corporately owned, or may be employee owned, but used for work purposes.

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    Customer Priority

    Customer needs a way toassess what updateshave been applied to allPCs before rolling outO365

    Customer needsmechanism to update all

    PCs to meet Single Sign-On requirements

    Customer may need toolto roll out Office bits

    Windows Intune Approach

    Windows Intune can beused to assess thecustomer device estateand apply necessaryupdates to ready PCs forOffice 365.

    Windows Intune can also

    be used to deploy Officebits.

    Partner Offering

    Pre-deployment servicesfor Office365

    Office deployment

    On-going PC & DeviceManaged Services

    Smoother Office 365 Deployment Conversation Opener

    Business Reality: Customeris deploying Office 365 and doesnt have a clear view oftheir current PC update status and may not have an efficient way to deploy Officeapplications

    13 O l d

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    FY13 Online Advisor Incentives

    Year 1Year 1

    Recurring manage incentive for MOSA deals

    Recurring manage incentive for both MOSA

    and EA deals

    MOSA Accelerators based on cumulative seatssold in FY13

    EA Accelerators based on a 70% deployment

    attainment per customer

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    NewPartnerRevenuestream

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    Competing with Windows Intuneand Objection Handling

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    Ease of Use

    Strong & Trusted Brand Recognition

    Windows 8 Enterprise (Future Version of Windows)

    Integrated solution

    While competing products can be complex and difficult to learn, the simple, task-

    focused UI of Windows Intune helps make it easy for partners to learn and start

    offering managed services quickly.

    Since SMBs recognize and trust Microsoft products, Windows Intune presents VARs

    and SIs an opportunity to open doors with potential clients that competitors cantprovide.

    Unlike competitors, Windows Intune have option to opt for an upgrade license to

    the most advanced and secure version of Windows, Windows 8 Enterprise. This

    provides a low cost way to help customers standardize their environments and

    provides partners the opportunity to sell deployment services.

    Competitors rely on 3rd-party add-on modules for services like security, while

    Windows Intune includes end-to-end desktop management capabilities, optional

    Windows 8 Enterprise upgrade license, and integrated Enterprise-ready Endpoint

    protection in a single Microsoft product.

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    Integrated

    Solution

    Earn Services

    Revenue Quickly

    Easier

    to Sell

    Trusted Microsoft brandand Windows 8 upgrade

    license creates a compelling

    story for customers.

    Because Windows Intune iseasy to learn and use, partners

    can quickly start shifting from

    project-based revenue to

    recurring revenue by adding

    managed services to their

    offering with limited up-front

    costs.

    Windows Intune is anintegrated solution, backed

    by Microsoft, making it

    easier for partners to

    secure support if needed.

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    Customer :Im nervous about deploying a Cloud based product.

    Recommended Responses

    Microsoft created Windows Intune with 15 years of hosting some of the worlds

    largest Cloud Services (Exchange Online, Windows Update Services

    Windows Intune has been tested to help ensure the high reliability, availability and

    security you expect for your business: enterprise-grade security, high availability

    server architecture, 24x7 Support, and a financially backed 99.9% scheduled up time

    SLA

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    Customer :Im concerned that I have to make a significant investment

    up front to deploy any new technologies

    Recommended Responses

    There is no minimum seat license requirement, and all thats required is an Internetconnection. IT staff can remotely perform essential management tasks for clients

    anywhere, with no on-site infrastructure required.

    Windows Intune was designed to be easy to deploy and easy to use. Windows

    Intune deployment can be done in a few steps, and core IT management can all be

    done via one simple, web-based console, including updates, security, asset

    inventory, remote assistance, and monitoring of all client desktops.

    There is no hefty out front investment on hardware and software cost

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    Customers:

    Competitive products manage servers and devices as well as

    desktops.

    Recommended Responses

    Windows Intune is designed for desktop management, because that typically takesmore time and resources to manage than servers. You can generally perform server

    monitoring and management using the native tools and functionality included in

    products such as Windows Server. If you have more complex server management

    needs, we recommend our System Center family of products.

    Most competitors will be managing from a piece meal perspective, playing to their

    strength, as they will never be able to provide a complete management solution

    compared to Microsoft. As Microsoft is driving management of their own platform.

    Understanding the risk and needs involved

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    Customers:

    It is expensive to use Windows Intune.

    Recommended Responses

    Windows Intune provides a great value to PC management through a flexible

    licensing model by including integrated management services and having Windows 8

    Enterprise upgrade licensing as an option. Competitive solutions may require you to purchase additional add-ons for

    comparable capabilities.

    With Windows Intune you are looking at a complete PC management verses piece

    meal deployment which is actually more costly to manage

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    Customers:I am happy with status quo, do not need to invest in any

    management solutions.

    Recommended Responses

    Explain to them the risk point them back to results in Activity 1

    When you are connected to the Internet, everybody is connected to you

    Your strongest point of defense is your weakest link when that PC goes down, it will

    bring every PC in your organization with it

    Proactive management is the customers greatest defense

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    Customers:It is only manages Microsoft solution

    Recommended Responses

    The initial Key objective for Microsoft on Windows Intune was to drive customersatisfaction who have invested on the Microsoft platform.

    But as we progress, with the listening to what the customers want and looking at the

    market forces Microsoft has made significant investment to include non x86 platform

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    Customers:

    Once I buy in to cloud technology, I am tied into the solution

    Recommended Responses

    Microsoft is the only vendor that provides both On Premise and On Cloud solution,

    should you decide that you do not wish to continue with the Cloud base solution, you

    can always evaluate and move to the on-premise solution using System Centre

    Since it is cloud based solution, there are no infrastructure to consider when

    stopping the solution

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    Key Benefits Cloud On-premises

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    Customers:

    I have different version of Windows in my environment, I cant

    upgrade all to Windows 8 Enterprise at the same time to

    enjoy Windows Intune Management

    Recommended Responses

    You do not need to upgrade all the Windows 8 Enterprise to use Windows Intune to

    manage your PCs environment

    Windows Intune can manage Windows XP SP2 upwards. As long as they are Business

    Desktop OS, Intune can manage them

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    Customers:

    Must I keep subscribing to enjoy Windows 8 Enterprise

    Recommended Responses

    To enjoy the features of Windows 8 Enterprise, customers must continue tosubscribe to Windows Intune. But there is a buy out option after completing 1 year

    of Windows Intune Subscription

    (Please refer to next slide for more details)

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    When customer cancel in subsequent term (after the initial 12month), customer have the ability to retain the Windows 8

    licenses, converting them to perpetual use licenses from a DSL.

    Customer will be given access to download Windows 8 product

    keys from the online service site.

    The license terms are similar to other subscription programs like

    EAS and OVS.

    If customer choose to terminate the service, will need to

    uninstall an upgrade version or purchase a buyout SKU

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    http://www.microsoftcloudpartner.com

    https://partner.microsoft.com/US/productssolutions/productsonlineservices/40172051

    http://www.microsoft.com/windows/windowsintune/pc-management-case-studies.aspx

    https://partner.microsoft.com/windowsintune

    http://www.microsoft.com/windows/windowsintune/windowsintune-experience.aspx

    http://www.microsoftcloudpartner.com/http://www.microsoftcloudpartner.com/https://partner.microsoft.com/US/productssolutions/productsonlineservices/40172051https://partner.microsoft.com/US/productssolutions/productsonlineservices/40172051https://partner.microsoft.com/US/productssolutions/productsonlineservices/40172051http://www.microsoft.com/windows/windowsintune/pc-management-case-studies.aspxhttp://www.microsoft.com/windows/windowsintune/pc-management-case-studies.aspxhttps://partner.microsoft.com/windowsintunehttp://www.microsoft.com/windows/windowsintune/windowsintune-experience.aspxhttp://www.microsoft.com/windows/windowsintune/windowsintune-experience.aspxhttp://www.microsoft.com/windows/windowsintune/windowsintune-experience.aspxhttp://www.microsoft.com/windows/windowsintune/windowsintune-experience.aspxhttps://partner.microsoft.com/windowsintunehttp://www.microsoft.com/windows/windowsintune/pc-management-case-studies.aspxhttps://partner.microsoft.com/US/productssolutions/productsonlineservices/40172051http://www.microsoftcloudpartner.com/