Wily 265CTAC
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Transcript of Wily 265CTAC
SAP WORLD TOUR 09 meets3rd SAPience.be TECHNOLOGY DAY
Wily IntroscopeWhy this is an essential diagnostics tool for Systems Administration of Java and ABAP Systems.
Graham WardSAP Technical Consultant,CTAC Managed ServicesSAP Lounge, VilvoordeJune 3-4, 2009
© SAP 2009 / Page 2
CTAC – Company Background
2© SAP 2009 / Page 2
550 CONSULTANTS
BELGIUM
THE NETHERLANDS GERMANY
SPECIALIST IN SAP ERP
IT AND BUSINESS CONSULTANCY
THOROUGH FUNCTIONAL, TECHNICAL AND BRANCHE EXPERTISE
SAP HOSTING 20.000 USERS
EURONEXT QUOTED
EXPERTISE > 8YRS PRAGMATIC
RESULTS ORIENTED
© SAP 2009 / Page 3
CTAC – Company Background
3
MANAGED SERVICES BUSINESS SERVICES PROFESSIONAL SERVICES
SME
• SAP All-in-One
• SAP Business One
• SAP Logistics expertise for small and medium-sized companies
• Microsoft Dynamics CRM & Microsoft Dynamics NAV
Retail solutions
SAP logistics service for large enterprises
Utility specialist
Technical Service Providers
Professional Service Providers
SAP NetWeaver, SAP Portal, integration with SAP systems
Management information with SAP BI
CRM en SRM with SAP
PLM cycle for capital-intensive companies
Training and change management
Application management, hosting and improvement
System and network services
© SAP 2009 / Page 4
1. Wily Introscope1.1. Background1.2. Architecture1.3. Use in SMD
2. Version 7.2 vs 8.02.1. User Interface2.2. New Features
3. Tuning and Analysis3.1. Where to start3.2. What to look for
4. Summary4.1. Advantages vs disadvantages
Agenda
© SAP 2009 / Page 5
Wily Introscope - Background
Wily Introscope 3rd party product from Computer Associates Independent Monitoring Tool (for SAP, Oracle, IBM Websphere, etc.) Bundled with Solution Manager 4.0 Used by SAP Support for remote Java troubleshooting
NetWeaver 7.0 gave customers “read-only” licence Introscope 7.1 => 7.2 Manual installation Difficult to upgrade from SP to SP
© SAP 2009 / Page 6
Wily Introscope - Architecture
© SAP 2009 / Page 7
Wily Introscope - Architecture
© SAP 2009 / Page 8
Wily Introscope – Use in SMD
Solution Manager Diagnostics Wily Introscope is a core component Feeds information into SMD statistics used in E2E monitoring Basis for Java Stack analysis
Used by SAP Support for remote troubleshooting Used in Early Watch Reporting Information about Heap Memory/Thread usage
Start Wily Introscope directly from SMD Webview Workstation
© SAP 2009 / Page 9
Wily Introscope – Use in SMD
Workstation What does it monitor?
Standard Java and J2EE Components Enterprise Portal Process Integration MDM Back-end Connectivity ……
Features Console Investigator Historical Query Trace Session Live Error Viewer Report Generator
© SAP 2009 / Page 10
1. Wily Introscope1.1. Background1.2. Architecture1.3. Use of Wily inside SMD
2. Version 7.2 vs 8.02.1. User Interface2.2. New Features
3. Tuning and Analysis3.1. Where to start3.2. What to look for
4. Summary4.1. Advantages vs disadvantages
Agenda
© SAP 2009 / Page 11
Introscope Version 7.2 vs 8.0
User Interface 7.2
Based on preconfigured templates– J2EE– WebDynpro– Portal– OS information– Garbage Collection– XI
Drill down to lower level of detail
© SAP 2009 / Page 12
Introscope Version 7.2 Webview
© SAP 2009 / Page 13
Introscope Version 7.2 Webview
© SAP 2009 / Page 14
Introscope Version 7.2 vs 8.0
User Interface 8.0
Still based on preconfigured templates, extended– Portal, J2EE, ABAP, PI– MDM, Duet, ….– Web Services …– Web Dispatcher, TREX ….– ……
Drill down to lower level of detail Extended Help available on all fields/views
© SAP 2009 / Page 15
Introscope Version 8.0
© SAP 2009 / Page 16
Introscope Version 8.0
© SAP 2009 / Page 17
Introscope Version 8.0
© SAP 2009 / Page 18
Introscope Version 7.2 vs 8.0
Existing Views Investigator
Easy drill down Search capabilities Error/ Trace view
Live Error Viewer Selection based on user, system, time, etc.
Historical Query Viewer Select individual records from history for analysis
Transaction Trace Viewer Create trace file based on selection and drill down per record
Report Generator Create standard analysis reports based on templates
© SAP 2009 / Page 19
Introscope Version 7.2 vs 8.0
Investigator
© SAP 2009 / Page 20
Introscope Version 7.2 vs 8.0
Live Error Viewer
© SAP 2009 / Page 21
Introscope Version 7.2 vs 8.0
Historical Query Viewer
© SAP 2009 / Page 22
Introscope Version 7.2 vs 8.0
Transaction Trace Viewer
© SAP 2009 / Page 23
Introscope Version 7.2 vs 8.0
Report Generator
© SAP 2009 / Page 24
Introscope Version 7.2 vs 8.0
New Features 8.0
New Look and Feel Extensive list of monitored components Support for all new SAP NetWeaver components
– PI 7.1– CE 7.1– Web Services
More efficient memory management Extended monitoring capability for data traffic Automated installation of agents from Solution Manager
© SAP 2009 / Page 25
1. Wily Introscope1.1. Background1.2. Architecture1.3. Use of Wily inside SMD
2. Version 7.2 vs 8.02.1. User Interface2.2. New Features
3. Tuning and Analysis3.1. Where to start3.2. What to look for
4. Summary4.1. Advantages vs disadvantages
Agenda
© SAP 2009 / Page 26
Tuning and Analysis
Where to start 7.2 or 8.0
Console– Template overview– Drilldown– Visual ‘scanning’ of information
Investigator– Easy selection– Search capabilities– Summary screens– Drilldown
© SAP 2009 / Page 27
Tuning and Analysis
What to look for … Troubleshooting
Unusual Activity Make use of trend analysis Select date/time range and drill down Use search features
– iViews– Threads– ‘Own’ code (e.g. logon module)
Make use of trace analysis/live error viewer if problem ongoing
© SAP 2009 / Page 28
Tuning and Analysis
© SAP 2009 / Page 29
Tuning and Analysis
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Tuning and Analysis
© SAP 2009 / Page 31
Tuning and Analysis
© SAP 2009 / Page 32
Tuning and Analysis
© SAP 2009 / Page 33
Tuning and Analysis
© SAP 2009 / Page 34
Tuning and Analysis
© SAP 2009 / Page 35
Tuning and Analysis
© SAP 2009 / Page 36
Tuning and Analysis
© SAP 2009 / Page 37
Tuning and Analysis
© SAP 2009 / Page 38
Tuning and Analysis
© SAP 2009 / Page 39
Tuning and Analysis
What to look for Tuning
Trend analysis pre- and post-change– Analyse ‘current’ situation– Identify parameter changes– Make change– Analyse ‘new’ situation
Immediate visual indication of positive/negative effects– Use as basis for further corrections if necessary
© SAP 2009 / Page 40
Tuning and Analysis
© SAP 2009 / Page 41
Tuning and Analysis
© SAP 2009 / Page 42
1. Wily Introscope1.1. Background1.2. Architecture1.3. Use of Wily inside SMD
2. Version 7.2 vs 8.02.1. User Interface2.2. New Features
3. Tuning and Analysis3.1. Where to start3.2. What to look for
4. Summary4.1. Advantages vs Disadvantages
Agenda
© SAP 2009 / Page 43
Summary
Advantages Superb visual interpretation Excellent drill down capabilities Wide-range of SAP NetWeaver components Integration in SMD ‘Free’
Disadvantages Understanding and interpretation of what is shown Preconfigured templates Response for selection of large range of data Wily JVM (Enterprise Manager) also needs tuning!
© SAP 2009 / Page 44
Summary
Not just for JAVA….
© SAP 2009 / Page 45
Summary
Also for ABAP (1)….
© SAP 2009 / Page 46
Summary
Also for ABAP (2)….
© SAP 2009 / Page 47
Thank you!