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8/14/2019 Wilson Richard J - 20100208
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Wilson, Richard J. Page 1 of 2
RICHARD J. WILSON
3031 North Shannon Lakes Drive Tallahassee, FL 32309-2338 (850) 443-5414 or (850) 297-0932
www.linkedin.com/in/ LeadershipPlus
EXECUTIVE SUMMARY
Broad public and private sector professional experience improving IT and organizational
processes in governmental, non-profit, and consulting fields; Strong history of building of
constructive relationships where clear communication and active participation result in client
satisfaction; Devoted to producing the highest quality work products.
CORE COMPETENCIES
Project Leadership Client Relations “Plain Language” Expertise
Process Reengineering Application Development Requirements Management
Business Analysis Joint Application Design Facilitation Quality Assurance
Skilled application of the Project Management Body of Knowledge (PMBOK), Business Process Modeling
Notation (BPMN), Business Analysis Body of Knowledge (BABOK), and the Rational Unified Process (RUP).
PROFESSIONAL EXPERIENCE
INFINITY SOFTWARE DEVELOPMENT, INC. 2004 – Present
Analyst and consultant on numerous projects for the State of Florida, including:
Agency for W orkforce Innovation: Division of Unemployment Com pensation
Unemployment Compensation Modernization Project
Providing as-is and to-be process analyses, and to-be process redesign services
Building as-is and to-be business process models
Eliciting and documenting business rules and requirements in a use case environmentUnemployment Compensation Internet Security Analysis
Facilitated review and security assessment of Internet-facing web applications
Conducted review and analysis of security parameters for web portals and related functionality
Department of Financial Services: Division of Workers Compens ation
Audit Module Redesign Project
Facilitated Joint Application Development sessions for CPS Audit Module with stakeholders
Developed and maintained requirements documentation for redesigned Audit Module
Developed training plan, help system, and user support documentation
Department of Financial Services: Division of Information Services
Project Aspire , representing the Department of Community Affairs, the Department of Military Affairs,
and the Florida School for the Deaf and the Blind
Advocated for agencies during application development to replace the State’s accounting system
Lead for the Data Dictionary Team and the Asset Management Workshop Team
Developed, maintained, and managed performance dashboards (ADB, AIRM)
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Department of Financial Services: Division of Funeral, Cemetery, and Con sumer Services
ALIS Integration Project
Developed requirements traceability processes and documentation
Developed testing protocols and documentation
Department of Highway Safety and Motor Veh icles: Information Technology Project Managemen t Office
Fee Change Impact Analysis Project
Provided consulting, analysis, and facilitation services for legislatively mandated process changes
Designed and built reporting instruments for a multi-faceted tax and fee structure
Created document sets to guide database redesign
Department of Transportation: Roadway Design – State Utilities Office
Utility Accommodation Manual Project
Conducted review, analysis, and “plain language” rewrite of complex UAM engineering document
Developed and implemented methodologies for maintaining the integrity of the original document
Designed and conducted quantitative and qualitative survey of UAM users state-wide
Facilitated face-to-face and Internet meetings of stakeholders
Prepared and delivered final product to client’s satisfaction and ahead of schedule
Florida Department of Education: Office of Technology and Learning Systems
Staff and Student Database Redesign Project
Voluntary Pre-Kindergarten Project
Facilitated Joint Application Development sessions in face-to-face and Internet meetings
Conducted review and analysis of database design and related functionality
Created document sets to guide database redesign
FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES 2001 - 2004
Operations Review Specialist
Florida SACWIS Project: HomeSafeNet
Facilitated use cases with stakeholders in face-to-face and video conference meetings
Built and maintained requirements and change control documents with the Rational tool suite
Analysis of pertinent federal and state laws and regulations
VARIOUS EMPLOYERS Prior to 2001
Provided multi-faceted management and professional services to a diverse clientele that included:
Florida State Hospital
Psychological & Counseling Consultants, Inc.
Intra-Coastal Planning, Inc.
The United Methodist Church
The IBM Corporation
EDUCATION
Florida State University, Tallahassee, FL
PhD Candidate, ABD – Family Relations
Asbury Theological Seminary, Wilmore, KY
Master of Divinity – Pastoral Care
Georgia State University, Atlanta, GA
Bachelor of Science – Communications in Urban Life