W i l l i a m F . P h i l l i p s

(412) 370-3229 231 Old Haymaker Road

Billphillips11@yahoo.com Monroeville, PA 15146

I T O p e r a t i o n s M a n a g e m e n t P r o f e s s i o n a l Network & Systems Engineer & IT Strategic Planning

Knowledgeable, Proactive, and Productive IT Manager and Network & Systems Engineer with 20+ years of

extensive experience in developing, implementing and maintaining complex IT systems and managing all

aspects of IT infrastructure and operations; actively seeking a challenging role in IT Operations

Management demonstrating outstanding proficiency in leading a team of network infrastructure and

systems engineers. Highly energetic professional, with strong inter-personal skills, maintains proven expertise

in leading and managing IT projects, and resolving highly complex technical issues.

Recognized Experience Leading IT Network/Systems Engineering & Operations Teams

Resourceful and versatile leader possesses vast knowledge of IT technical infrastructure and operations.

Candidate has proven record of success in developing IT Strategic Plans that correspond to business goals

and objectives and thrives in demanding fast-paced team environments.

Network & Systems Engineer & Consultant Project Mgmt, ITIL, and Six Sigma practices

Cisco Certified Network Professional Network Infrastructure Management

IT Operational and Strategic Planning Microsoft Systems & Active Directory

Hyper-converged Infrastructures Disaster Recovery systems and procedures

C a r e e r H i s t o r y

North Allegheny School District 2012 – Present

IT Director / Senior IT Manager

Pittsburgh, PA

Planned, developed and implemented long-term strategic plans that facilitated efficient and cost-

effective information processing and communication technologies; in a collaborative effort with the

executive staff identified, proposed, designed, established and arbitrated cost-effective technology

solutions for all aspects of the organization; regulated IT department operational and technology

services, business requirements and the management of resources; formulated and governed District’s

IT budget and Capital projects.

Held full responsibility and provided support for a seamless network of 10,000+ users and 20,000+ end

user devices, 100+ servers, and 12 site locations; controlled multiple environments including Cisco,

Microsoft Windows, Apple, and Google cloud environment; implemented Nutanix Hyper-converged

Infrastructure, authorized and regulated the deployment, monitoring, maintenance, development, and

support of all hardware and software.

Directed the enhancement of the network design for the school district, improved the network

infrastructure, routing and switching, security, Internet connectivity, firewall, wireless design and

configuration, servers etc.; managed and oversaw the Cisco LAN, WAN, Data Center, VMWare and

Microsoft Systems Environment, E-mail and web-hosting services; built and established all IT policies and

procedures, and re-engineered applications for process improvements.

Oversaw all budgeting initiatives of the IT department, providing in-depth performance and

cost/benefit analysis, benchmarks and bid requirements to accurately plan and control all

expenditures for the IT infrastructure and IT systems; oversaw vendor contract negotiations, resulting in a

10x increase in LAN/WAN and Internet Services while maintaining costs.

Initiated and nurtured strategic relationships with technology vendors; managed all aspects of IT

outsourcing when internal capacity is exceeded; regulated all consultant contracts and service

agreements.

Managed all IT staffing initiatives, supervised, evaluated, and provided training and technical support

to the IT department for new technology implementations and troubleshooting of existing systems.

LANTek 2010 – 2012

Senior Network Engineer and Consultant

Pittsburgh, PA

Served as the Network and IT Manager at North Allegheny School District (NASD), providing full-time

consulting services; governed the IT staff, provided guidance and training for outstanding IT issues that

had not been resolved by the NASD IT staff.

Provided Cisco and Microsoft systems engineering support for other customers as-needed

McKesson Automation 2008 –2010

Lead Network Engineer

Cranberry Twp, PA

Served as project lead for PCI compliance, lead project engineer for all Cisco network and Microsoft

systems implementations and Business Unit Security Lead for MAI to ensure compliance with security

standards; managed and monitored the IT technical staff; handled Internet Filter and Firewall services

and provided the ability to create custom reports for Internet traffic.

Regulated the MAI network infrastructure, established and managed 2 Cisco Nexus 7010 Core Switches

to provide EIGRP InterVLAN routing, VRRP, VPCs, and Virtual Switches; installed and managed a Cisco

ASA5520 Firewall/VPN used to replace a Cisco VPN3000 concentrator supporting 500 remote users.

Configured and oversaw the wireless network; reconfigured the Active Directory infrastructure and

established AD policies; organized and managed the Disaster Recovery Project; developed and

administrated virtual machines in ESX 3.5/4.0, and redesigned DNS and DHCP services to eliminate

duplication of records and enhance security.

Seagate Technology 2001 –2008

Senior/Staff Network Engineer

Pittsburgh, PA

Utilized professional concepts and resolved complex issues; employed an enhanced and efficient

network backup solution; enabled Disaster Recovery capabilities and regulated all aspects of network

data backups, restores, and archives.

Formulated, implemented and managed Novell Netware Infrastructure and security, and Microsoft

Windows Active Directory for entire enterprise.

Configured and managed over 90 Cisco 3500, 4000, 4500 and core 6513 switches, and the 3750 & 7206

WAN routers; established and governed 12 Cisco Aironet 1242AG APs and A5020 AirMagnet wireless

security sensors for Wireless LAN; held full responsibility to deploy and maintain over 25 Windows

2000/2003 and Novell 4.0 servers for Pittsburgh site and multiple servers across the enterprise.

Incorporated innovative practices to improve and sustain network/server security and performance;

established and managed network and server technical documentation and procedures;

implemented and managed 2 redundant Infoblox 550 DNS/DHCP Appliances; regulated NetApps

FAS3020 filers, Xiotech Magnitude SAN, and RAIDKing Disk Arrays.

Organized and led the activities of local and inter-site personnel; managed Global project teams;

directed and supplied the research and administrative staff with technical expertise, services, and

direction; arbitrated vendor contracts and the procurement of network equipment.

O t h e r R e l e v a n t E x p e r i e n c e

Xerox Connect 1995 – 2001

Senior Consultant and Systems Engineer

Pittsburgh, PA

Matthews International Corporation 1992 – 1995

Lan Manager / PC and As400 Technical Specialist

Pittsburgh, PA

The Pennsylvania State University 1987 – 1992

Local Area Network Administrator

McKeesport, PA

E d u c a t i o n

Cisco Authorized Education Centers (CCNA, CCNA Security, CCNP), 1994-Present

The Pennsylvania State University, 1986 – 1990,

A.S. Computer Science

A.S. Microcomputer Engineering Technology

T e c h n i c a l S k i l l s

Software:

Microsoft Windows Active Directory and Group Policy Microsoft Exchange 2003/2010

Microsoft Windows Server 2003/2008/2012 R2 Microsoft IIS Server

Windows XP/7/8/10 Microsoft Office 365 Mgmt

Hardware:

Cisco 1900, 2900, 3500, 3750, 4000, 4500 and 6500 Series Switches Nexus 7000 Series Switches

Cisco 700, 2600, 3700, 3845 and 7200 Series Routers Cisco VPN 3000 Concentrators

Cisco Aironet 1242AG, 1131AG, 3702 and 3802 Wireless APs and AirMagnet Wireless Security Devices

Cisco 4402 and 5520 Wireless LAN Controllers and MSE (Mobility Services Engine)

Servers/Storage:

Blade and Rackmount Servers from HP, Dell, and IBM Nutanix Hyperconverged Infrastructure

Nimble Storage Arrays, NetApps FAS3020 Filers, Xiotech Magnitude SAN, (SCSI, iSCSI, Fibre Channel)

Quantum and Certance LTO Tape Libraries and Drives Infoblox DNS/DHCP Appliances

Cisco 4402 and 5520 Wireless LAN Controllers and MSE (Mobility Services Engine)

Network:

Cisco Prime Network Mgmt Visio Network Design Software

Wireshark Network Analyzer and Packeteer Shaper KIWI Syslog Server

SolarWinds Network Management Software Novell Netware 3.11 Through 6.5

Security:

Cyblock, Edgewave iPrism, and iBoss Web filters Kaspersky End-point Protection

McAfee 8.7 Mgmt Mimecast Email Archiving, SPAM and TTP Services

Varonis DatAdvantage RSA Authentication Manager BlueCoat SG510 Proxy Appliance

Palo Alto 5050, Cisco ASA5520/50, Fortinet and Juniper NetScreen Firewalls

Other:

Cloud Technologies and SaaS Google Apps, CloudLock File Mgmt. LDAP, DNS, DHCP, WINS

Switch Technologies such as VLANs, InterVLAN Routing, Port Security, VPCs, and STP

VPN Tunneling, DMZ Configurations RIP, EIGRP, OSPF, and BGP Routing Protocols

Cisco HSRP and VRRP Configurations, Virtual Switch Configurations on the Cisco NEXUS 7010

N o t a b l e H i g h l i g h t s

Notables: Developed Extensive IT Strategic Plans.

Multiple Industry Certifications Including: Microsoft MCSE, Cisco CCNA, CCNA Security

Cisco CCNP, Novell CNE, CompTIA A+, HP certs, IBM certs.

References Gladly Provided Upon Request