Will you wait for your future, or will you take hold of ...€¢ Responsive customer support to you...
-
Upload
truongdang -
Category
Documents
-
view
212 -
download
0
Transcript of Will you wait for your future, or will you take hold of ...€¢ Responsive customer support to you...
Will you wait for your future,or will you take hold of your future today?
Take hold of your future!
Become part of something meaningful.
The goal of Directors Mortgage is to provide loans that best suit our clients’ needs. We accomplish this with professionalism and integrity. The hallmark of Directors Mortgage is to earn our clients’ confidence and trust so that we can be their Mortgage Specialist for Life.
OUR VALUES
OUR MISSION
More than just words, these are the values we live by.
Take care of our CLIENTS
Our clients are at the center of everything we do. We consider
their needs and their experience in every decision we make.
Take care of our TEAM MEMBERS
We are committed to taking care of the dedicated team who takes care
of our clients.
Take care of our COMMUNITY
Our community is the reason we are here. We live, work and play in the same community as their local
mortgage specialist.
SINCE 1998 SINCE 2011
FOCUSED ON YOU AND YOUR SUCCESSWE GET IT - when you’re successful, we’re all successful and our clients are satisfied.
Call us “your success support team,” because we’re committed to helping you be successful at Directors Mortgage. Processing, underwriting, funding, secondary, marketing, compliance, accounting, executives and leadership - we’re all here for you whenever you need us.
The DM Leadership Team looks forward to working with you and providing you with the platform, brand, products, tools and support you need to succeed.
Taking care of our team members is more than just providing a job for employees. It’s about
creating an environment and culture in which you can unleash and realize your full potential.
Mark J. Hanna, Founder & CEONMLS-91462, MLO-91462
If you want to learn more about how we can expand on your success, turn the page and keep reading. If not, stop reading here.
Our goal is to provide you with thesupport you deserve to continuallybe a successful part of our team.
Kevin J. Hanna, PresidentNMLS-1044502, MLO-1044502
HOW WE ENSURE YOUR SUCCESS
CLIENT
YOUR SUCCESSSUPPORT TEAM
YOUR TEAMSr. Mortgage Specialist
P.C./ Sales AssistantProcessor
UnderwriterCloser
Executives/LeadershipMarketing
ComplianceSecondary
Market AppraisalsHuman Resources
Accounting
TOOLS TO SUPPORT YOUR SUCCESS
IN-HOUSE APPRAISALSMarket Appraisals, Inc. is a top provider of Appraisal Management Services for the mortgage lending marketplace.
What this mean for your business:• Quality appraisals from excellent local appraisers, who
are knowledgeable about the area• Fast turnaround• Direct communication• Responsive customer support to you and our clients
Provide your clients a financing guarantee of up to $5,000 (or the lesser of amount of earnest money) at no additional cost to your client in the event the purchase agreement cancels due to financing. Give your clients the confidence to put an offer on a home and they’ll have the advantage over the competition. This tool is great for real estate agents on both sides of the deal, because they have confidence in us and our clients’ offers.
PRE-APPROVAL ADVANTAGE CERTIFICATE
Provide your clients and realtors with education. Taught by our Education Director, we offer classes for homebuyers and CE credits for realtors.
EDUCATION FOR CLIENTS AND REALTORS
TEAM MODELWhen clients choose you, they get the entire DM team. Everyone is dedicated
to putting our clients’ needs first.
OPERATIONS TO SUPPORT YOUR SUCCESS
Because we are focused on our clients, we always have been
and continue to remain skilled in getting loans closed.
OUR ABILITY TO
SUPPORT YOU NEEDWHEN YOU NEED ITWith the option of using our Centralized Production, you have the flexibility you need to be successful whenever you need it. Use this all the time for your business, or just when you need it. Centrailized Production is a great solution to cover your teams’ vacations and increases in business with the same level of dedicated client service.
CURRENT AVERAGE6.5 days before close date
CURRENT AVERAGE97% client satisfaction
SERVICE GOALSWe’re working together toward the same goals.
CLOSE LOANS
*Pre-Approval Advantage Certificate is based on information received from the buyer and it should not be construed as a formal loan approval; nor does it acknowledge a full commitment to lend by Directors Mortgage. Restrictions and qualifications apply. For details, please contact Directors Mortgage.
Our in-house marketing team is here to show you off and keep you a step ahead of the competition. We offer everything from automated marketing solutions through our state-of-the-art CRM, video production, social media coaching and much more.
ELEVATE YOUR SUCCESS WITH A STRONG BRAND
DM MARKETING ONBOARDINGWe’ll take care of the details so you can hit the ground running.
CLIENT CONTACT POINTSKeeping you connected with your clients during and after their loan.
FUNDING
Welcome to DirectorsPostcard + Email
Loan Status UpdatesEmail
Thank YouEmail
Client SurveyPostcard + Email
Check-InPostcard + Email
BirthdayEmail
Yearly ReviewEmail
Homefront NewsletterEmail
APP STARTED
Application
Underwriting
Conditional Approval
Approved
Loan Papers
Closed
+ 90 DAYS
BIRTHDAY
LOAN ANNIVERSARY
PAST CLIENT NEWSLETTER
+ 1 DAY
+ 1 DAY
YEARLY
YEARLY
MONTHLY
MARKETING
PURCHASED
FUNDING
VISIT DMMAKRETING.NET FOR DETAILS
FUNDING
Welcome to DirectorsPostcard + Email
Loan Status UpdatesEmail
Thank YouEmail
Client SurveyPostcard + Email
Check-InPostcard + Email
BirthdayEmail
Yearly ReviewEmail
Homefront NewsletterEmail
APP STARTED
Application
Underwriting
Conditional Approval
Approved
Loan Papers
Closed
+ 90 DAYS
BIRTHDAY
LOAN ANNIVERSARY
PAST CLIENT NEWSLETTER
+ 1 DAY
+ 1 DAY
YEARLY
YEARLY
MONTHLY
MARKETING
PURCHASED
FUNDING
VISIT DMMAKRETING.NET FOR DETAILS
» New headshot (if needed)
» Business cards ordered
» Account set-up in company CRM (DM Marketing)
» We will load your databases to your CRM profile
» Welcome postcards sent to your sphere of influence and past client databases
» Welcome email sent to your sphere of influence and past client databases
» Social media audit and rebranding of your current accounts/profiles
» Company welcome announcement across social media accounts
» Personal application page and link (directly feeds into Encompass)
» Personal webpage with application link
WHAT OUR CLIENTS & PARTNERS ARE SAYING
“We cannot say enough about how much we appreciate our Mortgage Specialist’s dedication to getting the job done right. Besides doing several transactions with Directors Mortgage over the years, we have sent many of our friends and family.
Directors Mortgage always takes care of them.”Eric & Tara
“Thank you for all your hard work with this clent. I’m so pleased we were able to get to the finish line for them.
Directors always seems to get it done. I appreciate that.”Jesse V.
Real Estate Agent
“An incredible experience. Thank you, Directors, for getting
our family into our dream home.”
J. Womack
“After I joined Directors Mortgage, I knew this would be the place I would work until I retired. I would not have the successful career I have without the amazing support here. I know everyone at Directors is working to do everything they can to take care of my clients, and that is invaluable.”
Maurice Grant, Sr. Mortgage SpecialistTEAM MEMBER SINCE 2002 | LAKE OSWEGO, OR
“It’s hard to believe that it’s been over two years since I joined Directors Mortgage. Easily the best professional decision I’ve ever made. Having the right support has enabled me to double my production which I didn’t even think was possible!”
Gary Boyer, Sr. Mortgage SpecialistTEAM MEMBER SINCE 2015 | PORTLAND - HOLLYWOOD, OR
WHAT OUR TEAM MEMBERS ARE SAYING
“I have worked for many companies during my 30 plus years in mortgage lending. Directors feels like home with our family-like atmosphere and
team spirit of all working together. I know I can go talk to anyone at any level in the company. I feel valued, respected and appreciated. This
feeling makes my career rewarding and inspires me to excel.”Louanne Briggs, Sr. Underwriter
TEAM MEMBER SINCE 2012 | LAKE OSWEGO, OR“Throughout my seven years with Directors I have been thoroughly pleased with my involvement in the progression of the company. Directors’ executive team does an amazing job of connecting with its team members to gain valuable feedback and involve them in the strategic vision of the company. This has helped to create a production focused platform that has allowed me to consistently close $100,000,000 annually in loan volume.”
Brett Burns, Sr. Mortgage SpecialistTEAM MEMBER SINCE 2010 | BELLEVUE, WA
“Throughout the years I’ve been here, I’ve had the opportunity to be a part of many team members’ success and growth. At Directors, we listen to the
needs of our team members and can make a difference in their business to benefit our clients. The leadership team is open to innovative ways of doing business, new products and solutions. I have always enjoyed
working in our collaborative environment to benefit our clients.”Michael Draper, AVP Secondary / Capital Markets Manager
TEAM MEMBER SINCE 2008 | LAKE OSWEGO, OR
“I have been with Directors Mortgage for many years, because I have such a rewarding career here. The leadership recognizes the value in each team member and I am continually impressed at the support Directors
Mortgage provides to each team member to ensure they are successful.”Sherry Grubb, Assistant to CEO
TEAM MEMBER SINCE 1999 | LAKE OSWEGO, OR
As a leader in the mortgage industry, we offer many opportunities for you to get involved in a range of organizations and events.
OUR INDUSTRY
OUR COMMUNITYDirectors Mortgage was founded on the principle of giving back to the communities where we live and work. We support hospitals, schools, mentorship programs, housing organizations, food banks and more.
Because we care. And we know you do too.
and many more!Join the conversation at dmcares.org
DMCares represents our commitment as a team to supporting the local organizations and people who make our communities home. Below are only a few of the many organizations we support:
Your involvement in our philanthropic efforts can make a difference in our community, and clients recognize and appreciate this. Because you help make this possible, you will be able to influence which organizations we support, get involved and make an impact.
Use the #DMCares hashtag on social media to let your friends, family, business partners and clients know you are impacting the community.
GET INVOLVEDCLIENTS WANT TO WORK WITH SOMEONE WHO CARES
Together, we can make a difference.
FOCUSED ON YOU AND YOUR SUCCESS
The above space is intentionally left blank intentionally. Use this space to write down what you need.
This is YOUR page. We understand you already have things that are working for you. We’re listening. Tell us what YOU need to be successful.
Our industry leading and innovative compensation schedule is comprehensive and designed with you in mind. For our commissioned employees, our compensation schedule provides you with the maximum level of commission per transaction. For our salaried employees, our compensation plan is extremely aggressive and rewarding. Benefits includes medical, dental, vision, 401k and company profit sharing plan.
But there’s more. Quarterly awards, holiday parties, summer family parties, annual Circle of Excellence awards trips, leadership retreats and competitive compensation all add up to make Directors Mortgage a great place to work. In fact, all of this just adds to why we have been recognized as one of the Top Places to Work.
RECOGNITION & BENEFITS
directorsmortgage.net
Information deemed reliable but subject to change without notice. Qualifying buyers only, subject to credit approval. This is not a commitment to lend. Restrictions may apply. Call for Details. Consumer Loan License NMLS-3240, CL-3240.
Apply onlinedirectorsmortgage.net/jobapplication
Call503.636.6000
Follow us on social mediafacebook.com/directorsmortgagetwitter.com/dm_mortgagelinkedin.com/company/directorsmortgage@directorsmortgage
WE LOOK FORWARD TO YOU BECOMING PART OF THE DM TEAM.
PROUDLY SERVING THE PACIFIC NORTHWESTOVER 20 LOCATIONS
Like what you see? Get a hold of us today.
Mark J. Hanna, Founder & CEONMLS-91462, MLO-91462
Dan Williams, VPNMLS-176312
Kevin J. Hanna, PresidentNMLS-1044502, MLO-1011502
Chrystal Sullivan, VP of Operations
Desiree Breamer, VP of Accounting