24 September 2015Keith Fernandes

Wi-Fi Vs Legacy IFE

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AGENDA

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Wi-Fi IFE Installation Program (VAA)

VAA has retrofitted its fleet of B737NG & E190 aircraft with Gate-to-Gate Wi-Fi via STC

The retrofit program required one STC to cover the system installation, and one STC to allow T-PED usage

Existing B737NG aircraft with in-seat IFE were de-modified to provide IFE product consistency across the fleet

Level of De-mod included removal of LCD screens, seat-seat wiring, IFE equipment racks, antenna, radome, seat back shrouds (installation)

Gate-to-Gate connectivity is offered on Wi-Fi retrofitted VAA aircraft free of charge

NOTE: Wi-Fi IFE provide wireless transmission of stored content on boardGround real-time connectivity to follow

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Wi-Fi IFE Advantages

Cost Effective and Innovative In-Flight Entertainment that:

Enhances

Cabin product

Modularity and Flexibility

Usability

Content

Leading to increased passenger satisfaction

Reduces

Aircraft Empty Weight

Installation and de-installation modification time frames

Maintenance Cost (Scheduled & unscheduled)

Crew involvement

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Aircraft Installation and Footprint No new/modified seats

Seat TSO unaffected

No seat-to-seat wiring harnesses

Reduced ground time

Simple LRU installation and removal

Short installation & design timeframe

Quick in-service recovery

Modular LRU

Upgradable and reusable

Server Gen 2 & SSD

CWAP

Contract Award

STC Application

Installation Approval Installation Testing RTS

4 Weeks 8 Weeks 2 Weeks 3 Days 2 Days 1 DayTotal Process = 16 Weeks

Typical Project Time scale

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Passenger Experience Passengers use their own device

iOS, Android, Microsoft Familiarity Speed

Customizable Can be changed with an update of an app

APP Downloads Substantial increase in download of APP to facilitate access to the Wi-Fi Entertainment Data indicates download by user devices split of approximately:

70% for iOS 28% for Android

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Passenger Experience Over 300 Hours of entertainment content

TV-Streaming and Connectivity integration

Over the air updates (News / Weather / Sports/ Business) via Cell modem integrated with Server (at gate)

Passenger – Airline interaction Shop, connecting gate, in-flight service, PRAM,

survey

Passenger – Passenger interaction Seat-Seat Chat

The longer the flight, the more passengers take advantage of the free service Number of users on a 5 hour flight is twice that of a

2 hour flight

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Substantial Weight Savings* through reduction in installation of in-seat IFE components

In-seat screens

Hand-held controllers

Seat – seat wiring

LRUs

Antenna (IFE system dependant)

* ~ 250 kg / aircraft estimated for B737NG aircraft translates to Fuel Savings

Aircraft Empty Weight

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1. TPED Approvals and Configuration Control

Aircraft and components must be TPED approved, DO307/DO294 Strict TPED configuration control

2. Passenger Awareness

Downloaded APP Pre-flight SMS Boarding gate promotion On-Board announcements

3. Inventory Management

Airline Owned Devices (on board)

Challenges post Wi-Fi IFE Installation

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1. Maintenance Costs

Maintenance program – no scheduled Maintenance requirements Unscheduled Maintenance – quick LRU replacement & recovery of service T-PED testing & certification costs T-PED compatibility (components) for new aircraft deliveries – similarity analysis

2. Reliability Program

On-condition monitoring of LRU Reliability Component MTBUR analysis

3. IFE Content Changes - Monthly updates

Physical Loading via SSD (~ 4 Hours per Load for 600 GB of data) SSD Swap (Option) – quicker process but introduces Configuration Controls for SSD Cabin Data Loader (Option) – reduces upload time Wi-Fi via Laptop (considered for smaller content loading)

Considerations

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Thank you!