Wi-Bro Field Release Note v.2 - 1st July 2010

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Wi‐Bro Field Release Note V2.0 (Home segment)

Contents Page

1) Revised Tariff Plans………………………………………………………………………………………… 2

2) New Tariff Plans……………………………………………………………………………………………… 3

3) Unchanged Plans……………………………………………………………………………………………. 4

4) Discontinued Plans…………………………………………………………………………………………. 4

5) Value Added Service Matrix……………………………………………………………………………. 5

6) Terms & Conditions………………………………………………………………………………………… 5

Date: 1st July, 2010

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• Availability: The revised tariff plans will be available w.e.f 00:00 hrs of 1st July, 2010

• Applicability: These plans will be applicable in all the cities. Existing customers has been automatically migrated to revised plans with immediate effect.

• Plan details: Revised plan details are compared with existing plans below:

• Fun Unlimited Plans

Details FUL499 FUL599 FUL799

Existing Revised Existing Revised Existing Revised Monthly Plan Charges (Rs.) 499 499 599 599 799 799 Installation Charges (Rs.) 500 500 500 500 500 500

Download Speed (in Kbps) 150 256 300 512 600 750 Bonus Bandwidth of 2 Mbps (MBs/month) 100 100 200 200 400 400

• Fixed Monthly Charge Plans

Details FMC599 FMC799 FMC1499 FMC2499

Existing Revised Existing Revised Existing Revised Existing RevisedMonthly Plan Charges (Rs.) 599 599 799 799 1499 1499 2499 2499 Installation Charges (Rs.) 500 500 500 500 500 500 500 500 Free Usage With 2 Mbps Speed (MBs) 4,000 4,000 8,000 8,000 15,000 15,000 50,000 50,000

Speed Beyond Free Usage (Kbps) 64 256 64 512 128 750 256 1024 Charges During Reduced Speed (Rs.) Nil Nil Nil Nil Nil Nil Nil Nil

• Annual Unlimited Plan

Details AUL6000

Existing Revised Annual Plan Charges (Rs.) 6000 6000

Installation Charges (Rs.) 500 0 Download Speed (Kbps) 300 512 Amount to be paid at the time of subscription (including Service Tax) (Rs.)

‐ 6618

1) Revised Tariff plans

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• Availability: New plans will be available w.e.f 00:00 hrs of 1st July 2010.

• Applicability: It will be applicable in all the current cities.

• Plan details: New tariff plans details are mentioned below:

• Circuit Breaker plan

This is a new CB plan which provides 10p/MB proposition for bundled usage as well as for charges beyond bundled usage. The CB fee has been waived off in this plan.

Details CB499 Monthly Plan Charges (Rs.) 499 Installation Charges (Rs.) 500 Modem Rental (Rs./month) 0 Free Usage (MBs) 5,000 Charges Beyond Free Usage (Rs./MB) 0.10 Circuit Breaker Deposit – One Time (Rs.) 0 Guaranteed Maximum Bill Amount (Rs.) 999 Speed beyond Maximum bill Amount (Kbps) 64 Charges during reduced speed (Rs.) Nil

• Long term Fun Unlimited Plans

o Quarterly FUL plans

Details QFUL1499 QFUL1799 QFUL2399 Quarterly Plan Charges (Rs.) 1499 1799 2399 Installation Charges (Rs.) 250 250 250 Download Speed (in Kbps) 256 512 750 Bonus Bandwidth of 2 Mbps (MBs/quarter) 300 600 1200 Amount to be paid at the time of subscription (including Service Tax) (Rs.)

1930 2260 2922

2) New Tariff plans

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o Half Yearly FUL plans

Details HFUL2999 HFUL3599 HFUL4799Half yearly Plan charges (Rs.) 2999 3599 4799 Installation Charges (Rs.) 0 0 0 Download Speed (in Kbps) 256 512 750 Bonus Bandwidth of 2 Mbps (MBs/half year) 600 1200 2400 Amount to be paid at the time of subscription (including Service Tax) (Rs.)

3308 3970 5294

• Annual Unlimited Plan

Details AUL5000

Annual Plan Charges (Rs.) 5000 Installation Charges (Rs.) 0 Download Speed (Kbps) 256

Amount to be paid at the time of subscription (including Service Tax) (Rs.)

5515

CB49, CB299, FUL1399 & UL3499 plan remains unchanged.

AUL4800 is discontinued for new subscription w.e.f 1st July, 2010.

3) Unchanged Tariff Plans

4) Discontinued Plan

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The VAS with its charges is mentioned in the matrix below:

VAS Description Rental (Rs.) * / VAS Code

Monthly Yearly Lifetime

@ll Home Solution 75

(MOALLHO) ‐

1500 (ALLHOLT)

Parental control software65

(AV Prem) 650

(ANPREAV) ‐

USB adaptor service 50

(Wireless USB Adapter)

‐ 800

(WLUSBLT)

Static IP ‐ 1000

(RETSIP) ‐

* Service Tax extra

• Subscribers with monthly billing period can opt for any of the above VASs.

• Subscribers with quarterly, half yearly or annual billing period can opt for VASs with yearly or lifetime rental only. Monthly VAS option is not available to these subscribers.

1. Rs. 500 is payable at the time of subscription for monthly plans. Payment by Cheque/DD only. No cash payment. Company does not take responsibility for cash payments made by subscribers. For long term plans, refer point 3 of T&C.

2. Service tax is extra as applicable. 3. Subscribers of quarterly, half yearly and annual plans need to pay plan charges, installation

charges (if applicable) alongwith service tax in advance. Service will be provided on realization of the cheque.

4. @ll home solution to connect multiple PCs wirelessly is available at Rs.75 per month or Rs.1500 for lifetime service charge (optional)

5. Subscribers can avail wireless USB adaptor service in case their desktop/laptop is not equipped with wireless interface. This service is available at a monthly charge of Rs.50 or for a lifetime charge of Rs.800. (optional)

6. Parental control software utility is available at Rs.65 per month or at Rs.650 per annum (optional)

7. Static IP is chargeable extra at Rs.1000 per annum. The amount is payable in advance at the time of subscription.

8. Subscribers of QFUL1499, QFUL1799, QFUL2399, HFUL2999, HFUL3599, HFUL4799, AUL5000 and AUL6000 can avail wireless USB adaptor service & @ll home solution available for lifetime and Parental control software utility & Static IP available on yearly basis.

5) Value added service matrix

6) Terms & Conditions

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9. If subscriber of QFUL1499, QFUL1799, QFUL2399, HFUL2999, HFUL3599, HFUL4799, AUL5000 or AUL6000 plan surrenders the connection before the completion of plan period then he/she will be refunded plan charges on pro rata basis.

10. A subscriber can register maximum four PCs in CB49, CB299, CB499, FUL499, FUL599, FUL799, QFUL1499, QFUL1799, QFUL2399, FMC599, FMC799, eight PCs in FUL1399, FMC1499, FMC2499, HFUL2999, HFUL3599, HFUL4799, AUL5000, AUL6000 and ten PCs in UL3499 in @ll home solution.

11. Contention Ratio ‐ 1:10 for Circuit Breaker plans & Fixed Monthly Charge Plans and 1:20 for unlimited plans.

12. In QFUL1499, QFUL1799, QFUL2399, HFUL2999, HFUL3599, and HFUL4799 plans, MBs with bonus bandwidth of 2 Mbps will be allotted at the start of the billing period.

13. Upload speed for all plans shall be 256Kbps. 14. Usage includes both upload and download of data. 15. A CAT 5 cable shall be provided if Subscriber needs to connect his PC on the Ethernet interface.

Cable laying through casing and capping shall be charged @ Rs.10/feet. The same is payable directly to the TDN Authorized Partner’s installation executive.

16. Speeds mentioned here are guaranteed upto the ISP node. 17. All tariff mentioned here are subject to regulatory approval. Tikona Digital Networks has a right

to modify or withdraw any tariff plan at any point of time. 18. In case of service discontinuation subscriber shall compulsorily return the modem /wireless USB

adaptor in working condition. Rs.1500 will be payable if subscriber retains or returns the modem/wireless USB adaptor in non working/damaged condition.

19. Circuit breaker fee is a refundable deposit to be paid upfront at the time of subscription. It gets adjusted against the outstanding amount, if any at the time of exit.

20. In case of circuit breaker plans as soon as your bill reaches the maximum bill value, your charging stops. Your service however, continues to work, although at a reduced speed of 64 Kbps .The original speed is restored automatically upon receipt of bill payment. Alternatively, you can choose to make an ad hoc payment ahead of your regular bill payment date, to enjoy full speed service.

Wi-Bro Field Release Note v.2 - 1st July 2010

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