WHY YOUR PRODUCT TEAM SHOULD HIRE A WRITER?€¦ · Designer? It Doesn't Matter. UX Writer ... How...

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WHY YOUR PRODUCT TEAM SHOULD HIRE A WRITER? Yuval Keshtcher uxwritinghub.com

Transcript of WHY YOUR PRODUCT TEAM SHOULD HIRE A WRITER?€¦ · Designer? It Doesn't Matter. UX Writer ... How...

Page 1: WHY YOUR PRODUCT TEAM SHOULD HIRE A WRITER?€¦ · Designer? It Doesn't Matter. UX Writer ... How Are Others Doing This? Just like in user interface design, companies that adopt

WHY YOUR PRODUCT TEAM SHOULD HIRE A WRITER?

Yuval Keshtcheruxwritinghub.com

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My Story Begins 12 years ago

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University wasn’t for me

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“Graphic Design = No future”Mom

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How the future of design is going to look like?

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Someone must write those experiences!

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Era Of Content Driven Design

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Process Then

Copywriters received a draft of the

vision

copywriters Wrote the

copy

Art department

design a layout and

put in words

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Process Now

UX does the wireframes

Designers do the design

Content writes the

copy

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Solution?

Have a strategy

Create principles

Work together

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Too many names for the same position

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Content writer?

Web copywriter?

Microcopy writer?

Content marketer?

Content strategist?

Content Designer?

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It Doesn't Matter.

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UX WriterFocuses on helping users achieve their goals with strategic

content as part of the product team efforts.

[email protected]

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How Are Others Doing This?

Just like in user interface design, companies that adopt UX writing methodologies developed their own writing style guide.

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Just like in user interinterface design, companies that adopted UX writing

metodologies, developeed a writing styleguide

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Is The Only One Way To Do it?Just like in user interinterface design,

companies that adopted UX writing metodologies, developeed a writing styleguide

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Is The Only One Way To Do it?Just like in user interinterface design,

companies that adopted UX writing metodologies, developeed a writing styleguide

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Example

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Example

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Writing For The User’s Needs

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Let’s Talk About Magic Moments

when user needs and business goals align

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MailChimp Magic Moment

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Booking Magic Moment

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AirBNB Magic Moment

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BlaBlaCar Magic Moment

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Meet your driver

BlaBlaCar Magic Moment

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Choose pickup spot

BlaBlaCar Magic Moment

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Special requests?

BlaBlaCar Magic Moment

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Tell The Story Of Your Product

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Every Product Has Conversation Points

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Those Points Created When A problem Appear.

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The Story Of SodaStream

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Big Problem

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SodaSteam’s Solution

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Always Look For Conversation Points

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Always Look For Conversation Points

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Always Look For Conversation Points

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Always Look For Conversation Points

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Exercise #31. Look for your product’s voice2. If your product had a Tinder card, what would it bio would say?

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Exercise #3

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Exercise #3

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1. Open your favourite app2. Diagnose one areas of “Conversation point”.3. Share it with everyone if you’re brave enough

Your Turn!

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Sharing Time!