How remote infrastructure management service help pharmaceutical companies
Why We Need Remote Infrastructure Management Services?
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Transcript of Why We Need Remote Infrastructure Management Services?
Tanmay SethMarketing | KNOWARTH Technologies
RIMS
Data Management
Services
Windows and Linux
Environment Support
Network and IT Security Operations
Support
Service Desk Operations
Storage and Bacakup Support
Release Management
Components of RIMS
Database Management
Database Management
Scalability of RIM Support services
provides organizations with the
flexibility to adapt to their business
focus. Remote data center
management services involving the
maintenance of various databases &
backups, database related issues like
verifying the hot backups, extending
table spaces as and when required
and carrying out database purges.
Windows and Linux Environment Support
Remote management of both
Windows & Linux (Open Source)
based environments and servers by
highly efficient server support team
allows IT managers to avoid
redundant costs on hiring additional
staff for the job. RIM allows IT
managers to off load daily tasks to
the remote facility and concentrate
on critical issues at hand :
Operating System Administration
Server Performance Monitoring
Backup Management
Upgrade & Service Patch
Management
Client Solution Architectures
Network and IT Security Operations Support
Network and IT Security Operations Support
Remote network monitoring and management
of entire networks, including all devices like
routers, firewalls, VoIP, VLANs, VPNs etc.
enables organizations to optimize efficiency of
their network infrastructure by reducing
network outages, improving throughput and
optimizing resource investments.
Service Desk Operations
Service Desk Operations
Transitioning voice and email technical
support desk operations to offshore center,
helps organizations realize incredible cost
and productivity benefits. Some of the
common support operations performed
include monitoring and managing helpdesk
tickets, escalations and real-time solutions
for customers.
Storage and Backup Support
Storage and Backup Support
Remote data center solutions encompass
storage and backup monitoring,
enterprise storage area networks,
disaster recovery and contingency
planning, and designing and deploying
SAN/NAS solution architectures.
Release Management
Release management solutions ensure that
organizations are compliant with ITIL
(Information Technology Infrastructure
Library) & ITSM (Information Technology
Service Management) standards. The process
details any changes initiated to an
organization’s infrastructure, from critical
software and hardware rollouts to fallback
plans that can be implemented in case of any
contingencies.
Release Management
THANK YOU
KNOWARTH Technologies Pvt. Ltd.Address: 11, Aryan Corporate Park, Nr. Shilaj Railway Crossing, Thaltej, Ahmedabad – 380059, Gujarat, INDIA
Email: [email protected] | Website: www.knowarth.com
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