WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page...

53
WHY INBOUND PR IS THE FUTURE OF PR Iliyana Stareva @iliyanastareva Principal I Channel Consultant #InboundPR

Transcript of WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page...

Page 1: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

WHY INBOUND PR IS THE FUTURE OF PR

Iliyana Stareva

@iliyanastareva

Principal I Channel Consultant

#InboundPR

Page 2: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

1. What is PR?

2. What is Inbound PR?

3. Why Inbound PR for Your Company?

4. How To Do Inbound PR?

TALKING POINTS

@iliyanastareva #InboundPR

Page 3: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

1 WHAT IS PR?

@iliyanastareva #InboundPR

1 WHAT IS PR?

Page 4: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

“PUBLIC RELATIONS IS A STRATEGIC

COMMUNICATION PROCESS THAT BUILDS

MUTUALLY BENEFICIAL RELATIONSHIPS

BETWEEN ORGANIZATIONS AND THEIR PUBLICS.”

PRSA, PUBLIC RELATIONS SOCIETY OF AMERICA

@iliyanastareva #InboundPR

Page 5: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

“ADVERTISING IS SAYING YOU’RE GOOD. PR IS GETTING SOMEONE ELSE TO SAY YOU’RE GOOD.”

Jean-Louis Gassee

@iliyanastareva #InboundPR

Page 6: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

PR IS NOT JUST

MEDIA RELATIONS

@iliyanastareva #InboundPR

Page 7: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

"PR SHOULD REINVENT ITSELF; WE ARE STILL

ROOTED IN CONVENTIONAL WAYS OF THINKING.

IF WE DON’T DO IT, WE WILL DIE OUT LIKE

DINOSAURS."

IWONA SARACHMAN, PR DIRECTOR AT AMREST SP. ZO.O.

@iliyanastareva #InboundPR

Page 8: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

1 WHAT IS PR?

@iliyanastareva #InboundPR

2 WHAT IS INBOUND PR?

Page 9: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

THE MEDIA HAS

EVOLVED WITH

DIGITAL

@iliyanastareva #InboundPR

Page 10: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16@iliyanastareva #InboundPR

CONTENTPR PEOPLE EXCEL AT

Page 11: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16@iliyanastareva #InboundPR

MEASUREMENTPR PEOPLE SUCK AT

Page 12: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

The Inbound Methodology

@iliyanastareva #InboundPR

Page 13: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

SHHH!

CONNECTING THE DOTS IN PROGRESS…

#InboundPR @iliyanastareva@iliyanastareva #InboundPR

Page 14: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

INBOUND + PR =

@iliyanastareva #InboundPR

Page 15: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16@iliyanastareva #InboundPR

Page 16: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16@iliyanastareva #InboundPR

Page 17: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16@iliyanastareva #InboundPR

ЮАР

Page 18: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

Combining PR’s biggest strength and biggest challenge

CONTENT & MEASUREMENT

INBOUND PR

@iliyanastareva #InboundPR

Page 19: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

1 WHAT IS PR?

@iliyanastareva #InboundPR

3WHY INBOUND PR FOR YOUR COMPANY?

Page 20: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16#InboundPR @iliyanastareva@iliyanastareva #InboundPR

Page 21: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

THE EGO HAS

THE POWER

@iliyanastareva #InboundPR

Page 22: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

BRANDS HAVE

TOO MANY

STAKEHOLDERS

@iliyanastareva #InboundPR

Page 23: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

WE ARE ALL

INFLUENCERS

NOW

@iliyanastareva #InboundPR

Page 24: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

TRADITIONAL PR IS OUTBOUND

It also can’t get you into that

many audiences nor reach that

many influencers.

@iliyanastareva #InboundPR

Page 25: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

OUTBOUND PR INTERRUPTS

@iliyanastareva #InboundPR

Page 26: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

INBOUND PR ATTRACTS

@iliyanastareva #InboundPR

Page 27: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

AND IT ATTRACTS WITH

CONTENT

@iliyanastareva #InboundPR

Page 28: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

1 WHAT IS PR?

@iliyanastareva #InboundPR

4 HOW TO DO INBOUND PR?

Page 29: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

Media

LeadsPublishers

Repeat

Publishers

Blogs

SEO

Social Publishing

Press Releases

Forms

Calls-to-Action

Landing Pages

Newsroom

Social

Email

Events

Exclusives

Social Sharing

Inbound Links

Contextual Marketing

Social Monitoring

INBOUND

MARKETING

INBOUND

PR

@iliyanastareva #InboundPR

Page 30: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

1. Nail Your Stakeholder Personas

2. Define their Journey

3. Create a Content Plan

4. Promote Your Content

5. Do Inbound Media Relations

6. Nurture Your Media Leads

7. Measure Results

7 Steps to Starting with Inbound PR

@iliyanastareva #InboundPR

Page 31: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

Nail Your Stakeholder Personas

@iliyanastareva #InboundPR

Page 32: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

ALWAYS DO YOUR

RESEARCH

@iliyanastareva #InboundPR

Page 33: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

• Who are our ideal customers

that are going to be interested

in our content?

• What does a day in their life

look like?

• How do they prefer to be

reached?

Buyer Persona Media Persona

• Who are the journalists,

bloggers, YouTubers etc. that

have an interested in us?

• What does a day in their life

look like?

• How do they prefer to be

contacted?

@iliyanastareva #InboundPR

Page 34: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

• How do they do research when

making a buying decision?

• What are they looking for when

making buying decisions and

what do they worry about?

• What challenges do they face

when making buying

decisions?

Buyer Persona Media Persona

• How do they do research when

writing a story?

• What are they looking for when

working on a story and what do

they write about?

• What challenges do they face

when working on a story?

@iliyanastareva #InboundPR

Page 35: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

Define Your Stakeholder Journey

@iliyanastareva #InboundPR

Page 36: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16@iliyanastareva

Awareness Consideration Decision

Buyer

Persona I have a problemI’m researching

solutions

I’m picking a brand or

top solution to solve

my problem

Media

PersonaI need to write a story I’m researching ideas

I’m picking my story

and brands or

influencers for it

The Buyer’s vs Media’s Journey

#InboundPR

Page 37: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

Create a Content Plan

@iliyanastareva #InboundPR

Page 38: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16@iliyanastareva

Persona

Awareness

Consideration

Decision

Define questions

and keywords at

Content offer

Content offer

Content offer

Answer those

questions with

Blog Posts

Press

Releases

Newsroom

Put things out

there with

Blog Posts

Press

Releases

Newsroom

Blog Posts

Press

Releases

Newsroom

Always start with

your persona

#InboundPR

Page 39: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

Promote Your Content

@iliyanastareva #InboundPR

Page 40: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

THERE’S WAY TOO MUCH NOISE

It doesn’t matter how awesome

your content is, no one is going

to consume it if you don’t put it in

front of their faces.

@iliyanastareva #InboundPR

Page 41: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16#InboundPR @iliyanastareva@iliyanastareva #InboundPR

Page 42: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

Do Inbound Media Relations

@iliyanastareva #InboundPR

Page 43: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

1. Do your research first

2. Get creative with your outreach approach

3. Don’t be spammy and don’t overdo it

4. Create remarkable content

5. Use emotion in your stories, not so much structure

6. Don’t forget your own content and channels

7. Make it easy for journalists to get in touch with you

8. Share their content

8 Steps for Inbound Media Relations

@iliyanastareva #InboundPR

Page 44: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

AN INBOUND PR

NEWSROOM IS

THE MEDIA’S

GO-TO RESOURCE

@iliyanastareva #InboundPR

Page 45: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16#InboundPR @iliyanastareva@iliyanastareva

Inbound PR

Newsroom

Case studies & testimonials

Events & speaking

engagements (past & future)

Online media kit, incl.

company info & FAQ

Investor & financial

information

Blog/RSS feed & social

profiles/streams

Recent coverage

By-line or guest/contributed

pieces

Product/service info,

factsheets & guides

Interviews & videos with

important company people

Podcasts & webinars

Executive bios & company

awards

PR contact details

Search & sort function and

subscribe options

Research, studies &

whitepapers

Press Releases

High-quality visuals, images &

logos

#InboundPR

Page 46: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

Nurture Your Media Leads

@iliyanastareva #InboundPR

Page 47: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

LEAD NURTURING

CAN BE APPLIED

TO ALL

STAKEHOLDERS

@iliyanastareva

Source: ConvergeHub

#InboundPR

Page 48: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

Measure Results

@iliyanastareva #InboundPR

Page 49: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

JUST USE THE

DATA.

IT’S THERE!

@iliyanastareva #InboundPR

Page 50: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

PLAN WITH

OUTCOMES IN

MIND, NOT

OUTPUTS

@iliyanastareva

AMEC Interactive Integrated Evaluation Framework

#InboundPR

Page 51: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

INBOUND PR IS A

MINDSET CHANGE@iliyanastareva #InboundPR

Page 52: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

THANK YOU.

#InboundPR @iliyanastareva@iliyanastareva #InboundPR

Page 53: WHY INBOUND PR IS THE FUTURE OF PRjohannesburg.hubspotusergroups.com/hubfs/Resources page /Inbou… · PR IS NOT JUST MEDIA RELATIONS @iliyanastareva #InboundPR. #INBOUND16 "PR SHOULD

#INBOUND16

@iliyanastareva

Principal I Channel Consultant

#InboundPR @iliyanastareva

www.iliyanastareva.com

Iliyana Stareva

#InboundPR