WHOLESALE DAY

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WHOLESALE DAYDIGITAL SINGLE MARKET

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Walter GRAHAMMER

Ambassador of Austria to the EU

WHOLESALE DAY

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Jürgen ROTH

Wirtschaftskammer Österreich

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Alain ROSAZ

EuroCommerce

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Günther OETTINGER

European Commissioner

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Panel 1

DIGITALISATION IN THE WHOLESALE SECTOR: TRENDS AND IMPACT

WHOLESALE DAY

#WholesaleDay2016

Christian VERSCHUEREN

EuroCommerce

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#WholesaleDay2016

Patrick HEINEMANN

Roland Berger

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Stéphane SIRJEAN

CRET-LOG

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#WholesaleDay2016

Digitalization and

numerization, uses and

stakes for city logistics

and wholesale trade

EuroCommerceSept. 27th, 2016

10

Stéphane SIRJEAN

Directrice associée Jonction

Chercheure associée CRET-LOG

sirjean@jonction.fr

1 Plan

CRET-LOG “Center for research in logistics and transportation”, a

short presentation

A partnership between universities and professionals : the CGIresearch chair

Wholesalers and city logistics : definitions, constraints and

pratices

Numerization and Information technologies: tools and uses

Digitalization; towards new logistics practices ?

2

1

A University Research Laboratory in Management Science ,

Specialised in Logistics (Aix-Marseille University)

Created in 1973, CRET-LOG has concentrated on applied,

academic research, firstly in transport economics and then in

company management.

Developing Management Science research, the laboratory

team soon concentrated on logistics, a speciality emerging in

France as the reference in the domain.

CRET-LOG is recognized for its research in Logistics, Supply

Chain Management, but also in Distribution channel

management and Inter-organizational strategy.

CRET-LOG develops a transverse research stream in

Sustainable development.

40 researchers and teachers, 20 PHD students

CRET-LOG “Center for research in logistics

and transportation”, a short presentation2

3

1

Brings together wholesalers and researchers from EMLYON

Business School and CRET-LOG

The main objective is to build a « knowledge corpus »

regarding wholesale trade.

The partnership includes also teaching, through the

directorate general of education, higher education and

research ministry.

Organization of the « summer meeting » with Education,

research and professionals to improve and share knowledge

with teachers.

Publications

Studies and surveys (market, logistics, practices)

Academic work, « COMMERCE DE GROS, COMMERCE INTER-

ENTREPRISES, les enjeux de l’intermédiation », collective book

(Collection Gestion en Liberté)

The “Research Chair” CGI : a partnership

between universities and professionals 3

4

1The whosesale trade : central actor in

distribution network

The wholesaler : “a pivotal role as

interface between producers,

importers, manufacturers, retail

and catering, ensuring the supply

of goods along the entire value

chain”

“Physical flows”

“Informational flows”

4

Logistics competency « a very

precise mastering of information

systems and communication

networks which innervate

physical circulation networks »

(Colin, 84) 5

1City logistics and wholesalers4

« City logistics concerns the movements of freight flows from or to

firms, stores, shops, services or people living in towns »

As 80% of french population leaves in towns, distribution of goods

is a major challenge, for trade actors but also fo all other city

actors.

About 5 M. movements per week

About 50 000 vehicules/day

63% deliveries are concerned37%

35%

14%

9%

5%

Part of deliveries in city center in total deliveries

moins de 10%

Entre 10 et 40 %

Entre 40 et 60%

Entre 60 et 80%

Plus de 80%

Source : Survey 2016, city logistics and wholesale trade, CGI

6

1Delivery under constraints5

Customer constraints, « PRIVATE SPACE »

Source : Survey 2016, city logistics and wholesale trade, CGI

56.7%

50.2%

40.6%

40.6%

13.9%

8.4%

3.4%

0.6%

0% 20% 40% 60% 80% 100%

Contraintes horaires (prise de…

Contrôle à réception

Livraison en présence du client

Fréquences de livraison (tous…

Aucune

Livraison de nuit

délais courts, commandes…

Reprise emballage, taille et type… 46.7%

45.8%

37.2%

28.2%

26.6%

19.2%

16.1%

15.8%

0.9%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%100%

Problèmes de stationnement (aires delivraison occupées ou non adaptées)

Problèmes de circulation, congestion,embouteillages

Problèmes de déchargement (pas de quais,franchissement trottoirs...)

Problèmes de manutention (étage, sous-sol...)

Règlementation d'accès (gabarit véhicules,créneaux horaires ...)

Je ne rencontre pas de problème particulier

Problèmes de temps d'attente

Verbalisation excessive

Autre

City Constraints, Food wholesale trade « PUBLIC SPACE »

Source : Survey 2016, city logistics and wholesale trade, CGI

Logistics organization will have to

integrate a lot of informations,

coming from a large variety of

actors

7

And also products constraints

1Information systems and tools in logistics7

Communication

Optimization

Identification

Local tools

Follow and control

Trace

Manage

Automatization

8

1Digitalization : a further step in IT8

Digitalization : how to integrate numerization in organizational

processes (C. Pardo, EML Lyon)

Dématérialization of supports(Atawad, networks)

Increasing interconnexion between market stakeholders

(customer relationship, knowledge, , multi-channel)

More and more date to improve decision making etc…

Transversal digital tools

Decompartmentalization

Supply Chain 4.0

Harmonization between local and global9

1New tools, new organization9

Virtual reality

Connected things

Multi devices

CLOUD

BIG DATA

10

Examples of data used in SCM10

Source : THE FUTURE OF SUPPLY CHAIN, LOGISTICS & MANUFACTURING: HOW

TECHNOLOGY IS TRANSFORMING INDUSTRIES, CERASIS

14

1New way of working11

Informatic solutions using Cloud or Saas

« Analytics solutions» to deal with datas (BO, DMIS).

Robotisation for low added-value opérations

Collaborative tools.

« Atawad » facilities (Any time, anywhere, any device )

11

Communication : increase speed and quality ofcommunication

Following-up and piloting

Costs and inventories : real time follow-up, increasing flexibility

and reactivité

Mutualization of processes

Activities : real time follow-up

Memorization and capitalization

Building an operational knowledge and improve

strategies

Stakes in global logistics12

12

1Wholesaler and city logistics13

Virtual reality

Connected things

Any time, anywhere, any device

CLOUD

BIG DATA

Customer constraints

City Constraints

Wholesaler

organisation,

Truck datas …

Delivery

area

15

Tracking and tracing

In logistics, main datas are « structured datas »

The problematic is to share, to connect and to

Decompartmentalize

But

Is Big data always vertuous and safe ?

Are we sure of

Data fiability ?

Data significance ?

Data balanced sharing ?

Problematic issues15

12

Thanks for attention

25

Stéphane SIRJEAN

CRET-LOG

WHOLESALE DAY

#WholesaleDay2016

Paul RÜBIG

Member of the European Parliament

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Mark VAN DER HORST

UPS

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Panel 1

DIGITALISATION IN THE WHOLESALE SECTOR: TRENDS AND IMPACT

WHOLESALE DAY

#WholesaleDay2016

WHOLESALE DAY

#WholesaleDay2016

LUNCH

Panel 2

B2B ONLINE MARKET PLATFORMS: MANAGING MASTER DATA AND PROTECTING BUSINESS DATA

WHOLESALE DAY

#WholesaleDay2016

Bernd GRUNER

CGI

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Iordana ELEFTHERIADOU

European Commission

DG GROW

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Big Data and Digital Platformsin the Digitalisation of

European Industry

EUROCOMMERCE WHOLESALE DAY 2016Brussels, 27 September 2016

Dana EleftheriadouDG Internal Market, Industry, Entrepreneurship and SME's

35

4th Industrial Revolution - Need for action

Digital Adoption

in different industries

Wholesale trade sector has not yet taken full advantage of the uptake of digital technologies.

Strong potential benefits for the wholesale trade sector, specifically in the interaction between partners and customers.

37

Strategic Policy Forum on Digital Entrepreneurship

37

1

The next frontier for Europe’s industry and enterprises

38

Big data and B2B digital platforms

Seizing opportunities: managing resources more efficiently, data-driven decision making and productivity gains

Focus on automotive, healthcare and mechanical engineering

Challenges faced by companies: market demand & competition, standards & interoperability, regulation & legislation, and investments in infrastructure

The Strategic Policy Forum on Digital Entrepreneurship

The new super power fuel of the economy of the future

Each year, the amount of data being captured increases by 40%

Data analytics are the new engines of companies, assisting them in analysis, resource management, and decision-making

Digital platforms allow the aggregation and sharing of data

Industrial companies are expected to generate 3.6% per year in cost reductions over the next five years;

Net savings for EU businesses of up to EUR 600 billion, while also reducing total annual greenhouse gas emissions

Large companies that adopted “data-driven decisionmaking” achieved productivity gains that were 5 to6 percent higher than other factors could explain 39

Taking the fast lane towards digital opportunities

With multinationals driving test cases today, partially and fully autonomous vehicles could reach 20% of new car sales in 2025

Both, connected and autonomous cars, make the automotive sector one of the largest data generators. Autonomous cars will transfer data amounts of 600 Megabytes per second

Players are competing to keep control of the value chain, and to control the data produced by products and services users

40Note: Totals may not reflect sums due to rounding. Passenger vehicles only, excluding light commercial vehicles.Source: Strategy&, 2015

Development – Total market connected vehicles 2016-2021

Autonomous driving: a big opportunity for European industry

Predominance of US digital platforms in Europe

The risk of dependence on strategic data and the risk of losing a significant part of the value chain of the EU automotive industry to the benefit of the non-EU digital platforms is very high

The creation of a growth and investment strategy for European platforms to scale at a comparable size to that of American and Chinese platforms is required to improve the competitiveness of European industry

Autonomous driving: a big opportunity for European industry

Establishing successful European platforms

42

Transformational pan-European initiatives

Make Europe the first market for autonomous vehicles by creating a coalition or public-private partnerships (PPPs)

A pan European, high-quality, patients data repository, for major diseases: to improve health outcomes and alleviate strain to exploding health care budgets

Digital opportunities

81%executives thinkthat digital

platforms will significantly disrupt industries⁸

new digital platforms from non-tech companies expected in 2016⁶

100+

doubled

Digital assets across the entire economy

over the past 15 years⁷

20%

Partially and fully autonomous vehicles could reach

of new vehicles sales by 20259

Era of autonomous vehicles

>90%sales will include telematics packages by 20209

of new vehicles

Rise of smart industry

3.8%expected annual growth of the EU mechanical engineering

Redefining healthcare

EUR 707 million¹⁰

The cost of developing a new drug reaches

patients records compromised by

29 million

security breaches between 2010 and 2013¹¹

3 million people are

employed in mechanical engineering in Europe¹²

sector over the next 10 years¹²

43

Big data and digital platforms❶ Appoint Chief Data Officers (CDOs) in each Member State to take full advantage of big data

based on non-personal or anonymised data; promote data quality and standards, champion effective data curation; and, maximise the social and economic value of public sector open data.

❷ Invite the CDOs to work collaboratively and develop European guidance for enterprises on how to harness the benefit of big data in the public and private sectors, in the light of European values and sensibilities.

❸ Develop an EU-wide action plan for the deployment of 5G that involves all stakeholders from industry, the public sector and funding providers, as well as explores innovative financing models.

❹ Develop multi-vendor test beds for new generation digital solutions. These multi-stakeholder funded facilities would allow for the mutualisation of cyber-security, big data tests and third party assurance, thus facilitating the market uptake of these technologies by large corporates.

❺ Promote European digital identity management solutions for objects and people.

❻ Carry out a sector-by-sector analysis of the opportunities for the development of European business-to-business platforms. Establish multi-stakeholder groups in promising sectors to develop a sector action plan for such platform development.

Date: in 12 pts

Unit Meeting – Digital Team Presentation

European Commission Initiatives on the digital transformation of European

Industry

Date: in 12 pts

DSM technologies and public services modernisation packageCommunications adopted on 19 April 2016

Communication on Digitising European Industry: Reaping the full benefits of a Digital Single Market

Communication on a European Cloud Initiative-Building a competitive data and knowledge economy in Europe

Communication on an EU e-Government Action Plan 2016-2020. Accelerating the digital transformation of government

Communication on Priorities of ICT Standardisation for the Digital Single Market

21

Date: in 12 pts46

The Communication on Digitising European Industry

- help coordinate national and regional initiatives on digitisingindustry by maintaining a continuous EU-wide dialogue with allactors involved.

- focus investments in EU's public-private partnerships and stronglyencourage the use of the opportunities offered by the EUInvestment Plan and European Structural and Investment Funds.

- invest €500 million in a pan-EU network of digital innovation hubs(centres of excellence in technology) where businesses can obtainadvice and test digital innovations.

- set up large-scale pilot projects to strengthen internet of things,advanced manufacturing and technologies in smart cities andhomes, connected cars or mobile health services.

- adopt future-proof legislation that will support the free flow of dataand clarify ownership of data generated by sensors and smartdevices. The Commission will also review rules on safety andliability of autonomous systems.

- present an EU skills agenda that will help give people the skillsneeded for jobs in the digital age.

Big Data Value PPP

Upcoming Initiatives by the EC:Free Flow of Data Initiative

In November 2016 the Commission will propose an initiative on free flow data within the EU:

A legislative proposal on the free flow of data (location restrictions) is planned for 2016

An accompanying Communication will take stock of emerging issues such as big data ownership, liability, (re)usability and access to data

Upcoming Initiatives by the EC:Accelerating the uptake of Big Data and set-up of

B2B digital platforms in Europe (COSME 2017)

Objectives

Encourage European industry and SMEs to accelerate the uptake of data-driven business models and explore the opportunity for European sector-specific B2B platforms;

Stimulate strategic investments on European data infrastructures and facilitate use of relevant EU and national funding programmes;

Upcoming Initiatives by the EC:Accelerating the uptake of Big Data and set-up of

B2B digital platforms in Europe (COSME 2017)

Monitor the creation and evolution of B2B industrial digital platforms in Europe and globally

Develop common guidelines on safe data usage to encourage businesses

Promote the creation of pan-European sector-specific data sets, for example for specific diseases, to ease drug production, improve diagnostics, enhance drug effectiveness and reduce R&D and healthcare costs

Stimulate strategic investments by industry in high-impact projects (e.g. EU-wide infrastructures for testing and validation of cyber-security solutions, platforms for personalised health monitoring, cross-border gathering and sharing of health-related data, infrastructure for self-driving cars, etc.)

51

Further reading & contact:

Digital transformation of industry and enterprises:

• http://ec.europa.eu/growth/sectors/digital-economy/index_en.htm

Reports of the Strategic Policy Forum on Digital Entrepreneurship:

• http://ec.europa.eu/growth/sectors/digital-economy/entrepreneurship/strategic-policy-forum/index_en.htm

Thank you

iordana.eleftheriadou@ec.europa.eu

Iordana ELEFTHERIADOU

European Commission

DG GROW

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Wim VAN HERWIJNEN

METRO Systems

WHOLESALE DAY

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Neil PATTEMORE

FIGIEFA

WHOLESALE DAY

#WholesaleDay2016

Neil Pattemore FIGIEFA Technical Director

EuroCommerceWholesale Day

27 September 2016

Who is FIGIEFA?

The European federation and political voice in Brussels of 20 national European associations,representing the independent wholesalers & retailers of automotive replacement parts, as well as theinternational parts trading groups.

• Maintain a fair level playing field and free competition on the market for vehicle parts,servicing and repair!

Governmental Affairs Activities in Europe:• Highlight the importance of the Independent Automotive Aftermarket and its operators in

supporting consumer choice of competitive vehicle services• Ensure that EU legislation considers the Aftermarket in relevant policies and legal acts

The world of new vehicle-related digital services

• Due to remote connectivity and data sharing, consumers increasing expect much more fluid and interactive services.

• Direct access to wide range of in-vehicle data is critical and is the key to innovation.

• Data accessibility and algorithms support innovative prognostic and predictive service in the automotive aftermarket.

• However, cross sectoral data sharing is key for the full potential of these innovative functions to be fully realised and provide the full benefits to consumers, businesses and supply chains.

• Wide ranging data accessibility allows innovative customer-focussed services to be created.

Vehicle live data

(examples)

Vehicle manufacturers’s server

(examples)

New Wireless transmission of data

Under the proposal of vehicle manufacturers, independent service provides would be linked to the manufacturers and their business models – restricting innovation and competitive choices!

Current situation allows for direct access to in-vehicle data

Market control through technical design

How do we see the future?

examples

data

Decentralised system with intelligence and functionalitiesin the vehicle

Authorised repairer/dealer

Independent emissions control

secure access

Independent repairers

Driver’s decision and consent withwhom he shares the data

Interoperable in-vehicle platform

Fair competition between service providers and true consumer choice !

How sharing data would benefit all !

Safer and cleaner vehicles:The assessment of the data could warn drivers of impending failures. This advanced warning would lead to more reliable vehicles with with fewer road side breakdowns, vehicles remaining more compliant with type approval safety and environmental requirements, together and safer and less congested roads.

Lower costs of repair:The ability to remotely monitor and diagnose the vehicle would streamline repair. Using the data from the vehicle a repairer could plan a repair solution, together with the necessary replacement spare parts before the vehicle had arrived in the workshop.

Using ‘Mobility as a Service’:Driver’s could have a replacement mode of transport, prearranged for their use at a convenient location, whilst their vehicle is being repaired.

The importance of data sharing

• With over 284 million vehicles across the EU, direct access to in-vehicle data is the key to offering optimised vehicle related service solutions in the market.

• Analytics can then be applied to create new business relationships to offer enhanced consumer and societal benefits based on this real-time vehicle data and information.

• Limited access and interaction will only limit the possible gains for prognostic approaches, as these rely heavily on the understanding of data and their associated intricate interactions.

• Furthermore, reduced access to data equals reduced holistic mobility benefits - to truly reach its full potential then all stakeholders need to be involved.

Thank you very much!

Neil PattemoreTechnical DirectorFIGIEFA

Neil PATTEMORE

FIGIEFA

WHOLESALE DAY

#WholesaleDay2016

Panel 2

B2B ONLINE MARKET PLATFORMS: MANAGING MASTER DATA AND PROTECTING BUSINESS DATA

WHOLESALE DAY

#WholesaleDay2016

WHOLESALE DAY

#WholesaleDay2016

COFFEE

Panel 3

DIGITAL SKILLS & COMPETENCES IN THE LABOUR MARKET IN EUROPE

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#WholesaleDay2016

Markus STOCK

Wirtschaftskammer Österreich

EU Office

WHOLESALE DAY

#WholesaleDay2016

Alexander RIEDL

European Commission

DG CONNECT

WHOLESALE DAY

#WholesaleDay2016

Video

Ilaria SAVOINI

EuroCommerce

WHOLESALE DAY

#WholesaleDay2016

Laila CASTALDO

UniEuropa Commerce

WHOLESALE DAY

#WholesaleDay2016

Panel 3

DIGITAL SKILLS & COMPETENCES IN THE LABOUR MARKET IN EUROPE

WHOLESALE DAY

#WholesaleDay2016

Ralph KAMPHÖNER

EuroCommerce

WHOLESALE DAY

#WholesaleDay2016

WHOLESALE DAY

#WHOLESALEDAY2016

WHOLESALE DAYDIGITAL SINGLE MARKET

DATADIGITAL SKILLS

EUROCOMMERCE.EU