Whole of Hospital Priority Working together to provide the right healthcare for people in NSW every...
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Whole of Hospital Priority Working together to provide the right healthcare for people in NSW every day Health service ownership and leadership to improve and sustain access to care Development of local skills and capacity for organisational change Improving partnerships and connectivity at system and local levels From January to September 2013 570,000 patients waited longer than 4 hours to receive the care they needed to either get home or into a hospital bed This is 91,000 less than the same time last year
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Transcript of Whole of Hospital Priority Working together to provide the right healthcare for people in NSW every...
Whole of Hospital Priority Working together to provide the
right healthcare for people in NSW every day
Health service ownership and leadership to improve and sustain access to care
Development of local skills and capacity for organisational change
Improving partnerships and connectivity at system and local levels
From January to September 2013570,000 patients waited longer than 4 hours to receive the care they needed to either get home or into a hospital bed
This is 91,000 less than the same time last year
Newcastle Herald – 11 December 2013
John Hunter Hospital NEAT Jan 2013 – 50%
Sept 62%Oct 64%Nov 63%
Illawarra Mercury – 11 December 2013
Wollongong Hospital NEAT Jan 2013 – 52%
Sept 60%Oct 67%Nov 66%
Liverpool Leader – 11 December 2013
Liverpool Hospital NEAT Jan 2013 – 43%
Sept 61%Oct 66%Nov 65%
What worked in NSW 2013 Undertaking diagnostic to understand
business
Focus on the data
Sharing proven solutions
Prioritizing top 3-5 solutions
Central resource availability
Site engagement and “shifting” the naysayers
Connecting the sector
Trajectories and expectations
Performance monitoring
• Health service led strategy to manage system demand and capacity• Local partnerships
Lessons learned 2013
Similar issues, problems and challenges with flow across the sector
Similar solutions to address flow across the sector
Importance of planning and holding people to account for agreed outcomes
Need for Program and Clinical Leads to support executive and staff and vice versa
Communication is the key to success
Data availability and integrity is a challenge
Clinical engagement needs improving
2014 Areas of focus
Local capability development
LHD/facility support and performance monitoring
Connecting the sector
• Master classes• Inter district assistance• Working with Subject Matter Experts• E-learning tools
• Assistance with data reporting• Implementation of Program Leads• Timeline studies• Models of care• Linking with others
• Joint website with key tools• Policy development & implementation• Joint planning across Pillars, Ministry and other agencies
HETI
Senior Clinicians
CEC
ECI
HSIPR
PFP
Workforce
MHDAO
ACI
Performance Framework
LHD
Whole of Hospital Priority
CE Group
External Expertise
