Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What...

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Who we are What we have What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7 February 2011

Transcript of Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What...

Page 1: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Who we are

What we have What we have

What we do

What it costs

Where we’re goingPresentation to  BCOS  By Nancy Levesque  7 February 2011

Page 2: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

ff Support staff 11.85 FTE Librarians 7.0    FTE

d Admin 2.0    FTE

TOTAL 20.85

f ff b d d(House of Learning staffing to be determined)

Presentation to BCOS  By Nancy Levesque 7 February 2011

Page 3: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Collections

• Print/physical = 260,100Print/physical   260,100(books, journals, gov docs & reports, microfilm, audio‐visual)microfilm, audio visual)

• e‐books = 41, 325

• online research databases = 89

Presentation to BCOSBy Nancy Levesque7 February 2011

Page 4: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Library webpage/gateway

• access to collections and services

• access for users to their accounts

Computer workstations for users = 70

Group study rooms = 4

Presentation to BCOSBy Nancy Levesque7 February 2011

Page 5: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Children’s book room

f l d Microfilm reader printers = 4

h d Photocopiers and printers

Presentation to BCOSBy Nancy Levesque7 February 2011

Page 6: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

f Reference & Research Support

• help/information deskhelp/information desk• email• 1‐800 #1 800 #• Online Ask‐Away• Chat (meebo)Chat (meebo)• Mobile app• Personal consultationse so a co su tat o s

Presentation to BCOSBy Nancy Levesque7 February 2011

Page 7: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

f Library research skills instruction for classes

Topical workshops Topical workshops

Subject and study guidesSubject and study guides

Distance, regional & Open Learning supportg p g pp

Presentation to BCOSBy Nancy Levesque7 February 2011

Page 8: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Midnight hours 7 days/week, September through April

Inter‐library loan for students and faculty

Intra‐library loans to Williams Lake

Reserves and special loans

Presentation to BCOSBy Nancy Levesque7 February 2011

Page 9: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Laptop loans

Circulation with online renewals & courtesy yemail prior to due‐date

Acquisitions & cataloguing with Table of  Acquisitions & cataloguing with Table of Contents on book records

R fW k   d bibli h  b ild RefWorks automated bibliography builder

Presentation to BCOS  By Nancy Levesque  7 February 2011

Page 10: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Orientation tours and displays 

Reciprocal borrowing among post‐secondary p g g p ylibraries across Canada

Community borrower card Community borrower card

Collaborative consortial initiatives

RSS feed

Presentation to BCOSBy Nancy Levesque 7 February 2011

Page 11: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Library has a Facebook page

b Library is on Twitter

l b k d Online system to book group study rooms

Presentation to BCOSBy Nancy Levesque  7 February 2011

Page 12: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

User visits = 230,039

Reference assistance =  15,809Reference assistance    15,809

Library class sessions =         223t   t d t        to students =     4,024

Library materials circulated = 142, 228y 4 ,

Library materials borrowed =        2,756loaned =        3 188 loaned =        3,188 

Presentation to BCOSBy Nancy Levesque7 February 2011

Page 13: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Library materials added = 5,343y 5,343

Library webpage hits = average of 1,300/day

M t  d d t b   d hit  ( h )    Most used databases and hits (searches) = •Academic Search Complete:  131,940•Psyc INFO:  51,066•Business Source Complete: 38,659

• Web of Science: 33,215

Presentation to BCOSBy Nancy Levesque 7 February 2011

Page 14: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Salaries/benefits = $1,283,507, 3,5 7

Collections• Books                = $254 877• Books                = $254,877• A‐V                     = $  23,590• Print journals = $179 181Print journals = $179,181• Online  = $714,267

h Services/other = $180,278

Total library expenditures = $2,635,674Total library expenditures   $2,635,674Presentation to BCOS By Nancy Levesque 7 February 2011

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6.8%

Salaries

48.7%

Salaries

Collections

Print 17.3%

CollectionsPrint 

Online 

Services/Other

Online27.1%

44.4%

2009 102009‐10Presentation to BCOSBy Nancy Levesque7 February 2011

Page 16: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Maclean’s University Rankings22 November 2010

l d dFor “Primarily Undergraduate”

LibraryLibraryExpenses: percentage of university budget devoted to maintaining the libraryg y

Bishop’s  8.4UOIT        3.3TRU          1.7

Presentation to BCOSBy Nancy Levesque 7 February 2011

Page 17: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Holdings per student

llMt Allison   403  TRU on campus   33.6UOIT               18  OL 113

TOTAL 26

Presentation to BCOS  By Nancy Levesque  7 February 2011

Page 18: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

fAcquisitions: percentage of library budget allocated to collections

UOIT       60.4Nipissing 17.3TRU 44.4

Presentation to BCOSBy Nancy Levesque 7 February 2011

Page 19: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Learning Commons

• joint library/IT help deskj y p• 30 computer workstations• group study roomsg p y

Instruction/drop‐in computer lab

• 42 computer work stations

Presentation to BCOSBy Nancy Levesque7 February 2011

Page 20: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Library collections

• Books, journals, audio‐visual materials Books, journals, audio visual materials 

•Help/check‐out desk

• Library admin

Quiet study areas•Quiet study areas

Presentation to BCOSBy Nancy Levesque  7 February 2011

Page 21: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

f Other features:

• Irving K. Barber BC CentreIrving K. Barber BC Centre

• First Nations Centre

•Centre for Teaching & Learning

Writing/Math Centre•Writing/Math Centre

•Full‐service Tim Horton’sPresentation to BCOSBy Nancy Levesque  7 February 2011

Page 22: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Other features (cont’d): Other features (cont d):

• 3 fireplaces

• Living/green wall in atrium

• Exhibit space• Exhibit space

• Tables and chairs on wheels

• Outdoor patio

• Leed Gold certificationLeed Gold certificationPresentation to BCOSBy Nancy Levesque7 February 2011

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Learning Commons with 37 computers

d More group study rooms

d d d Graduate students study area

d Renovated service area

Presentation to BCOSBy Nancy Levesque  7 February 2011

Page 24: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

fReport findings:

University/college students quick to adopt University/college students quick to adopt new online services

St d t   t f t  d     t   Students want fast and easy access to information

65% find library information more trust‐worthy than Wikipedia

Presentation to BCOS  By Nancy Levesque 7 February 2011

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R  fi di   d)Report findings (cont’d):

When students realize what the library has, 99% have success in finding what they need

Top uses of the library: study (66%), and p y y ( ),borrowing (60%)

90% of students who have been helped by a 90% of students who have been helped by a librarian are satisfied with their experience

OCLC Report  2010OCLC Report, 2010Presentation to BCOS By Nancy Levesque 7 February 2011

Page 26: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Goals

•To develop services to meet the evolving p gneeds of the TRU community

To develop balanced library collections •To develop balanced library collections that support study, teaching & research 

• To promote critical thinking and research skills

Presentation to BCOSBy Nancy Levesque  7 February 2011

Page 27: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Goals (cont’d) :

•To use technologies to reach and connect To use technologies to reach and connect with the TRU community

•To provide an engaging library experience on‐site and online for users experience on site and online for users and staff

Presentation to BCOSBy Nancy Levesque 7 February 2011

Page 28: Who we are we have we do - Thompson Rivers University 02 07 Mt… · Who we are What we have What we do What it costs Where we’re going Presentation to BCOS By Nancy Levesque 7

Thank you!

Merci!Merci!

Questions?

nlevesque@tru [email protected]

Presentation to BCOS  By Nancy Levesque 7 February 2011


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