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Who is AVG? Founded in 1991 – Now $1B NYSE Global Company Currently support over 177 Million...
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Transcript of Who is AVG? Founded in 1991 – Now $1B NYSE Global Company Currently support over 177 Million...
Who is AVG? • Founded in 1991 – Now $1B NYSE Global Company
• Currently support over 177 Million active users worldwide… And we’re much more than AVG Free!
• First security company to enter the Remote Monitoring and Management space
• We’re devoted to The Channel—AVG CloudCare was developed based on Channel input and feedback
• Much of the SMB management team has Channel roots as MSPs and resellers
• Award-winning technologies
Challenges facing MSPs today
Too many companies to
work with
Expensive models to support
Businesses moving back into reactive models
Unhappy Staff Reduced Profitability
Why AVG?
• We are all about security – Something that is missing in the MSP
space
• We develop the best products in the industry
• We are passionate about your success
• Aggressive product roadmap to different our partners
• Our unique business offering is extremely attractive to MSPs
• Simple pricing model
Why MSPs are moving to AVG
• RMM on its own is not a viable option anymore
• Customers are looking for more in partnerships, more services
• Poor Support from their vendor
• #1 reason for migrating off existing platforms
• OUR PRODUCTS – You don’t need to worry about AVG
switching 3rd party products year of year costing you money
• Too many products to support – average company deals with 6
different support numbers – reduction in margin
• MSPs are looking for integrated NOC/HD offerings
Lifecycle of a Managed Services Provider
AVG Managed Workplace
• Monitoring• Management• Automation• Mobility• Reporting • Built-in Ticketing
AVG CloudCare• AVG Antivirus• AVG Online Backup• AVG Content
Filtering• AVG AntiSpam• AVG Email Archive• AVG Encrypted
AVG NOC Services
• Monitoring• Scheduled
Maintenance• Remediation• Problem
Management• Reporting
End-to-end solutions for your business
So how can you make more money with AVG?
• Perform Simple Network Audits• Gain more efficiencies from our leading RMM
platform• Simple deployment reducing time associated with
managing customers environments
AVG’s model to acquire customers
Network Audits:
• Close new business by demonstrating immediate
value to your prospects/clients
• Establish a foundation of trust based on empirical
and actionable data
• Increase your revenue by identifying and addressing
potential trouble spots
Steps to proven value
• Deploy Onsite Manager on your customers network
and let it automatically discover IT assets
• Produce out-of-the-box audit reports
• Review the audit results with prospects and clearly
communicate the value of your services
Deploy Onsite Manager on customer network
Run automated IT asset discovery
Provision Managed Workplace for proactive monitoring and management
Produce out-of-the-box audit reports
Hardware Inventory
Software Inventory
Site Device
Server Health
Workstation Health
Windows Security
Network Services
Site Warranty
Report
Windows Distribution
Summary
10 CONFIDENTIAL: LPI Level Platforms Inc.
See All: Network Audits
24 x 7 Monitoring , Alerting and Reporting
Monitoring, alerting and reporting lets you offer NEW incremental value to your customers while increasing your status as the trusted and informed advisor.
Comprehensive Automation
12 CONFIDENTIAL: LPI Level Platforms Inc.
Automation allows virtually any process to be executed at one or more sites on schedule, on demand or triggered by an alert with rich reporting and validation features.
Key Competitive Advantages
• Complete automation sub-system that enables automatic remediation of systems, applications and devices without a pre-installed agent.
• Remediation can range from simple scripts such as PowerShell to complex, purpose built executables.
• Automation system can enforce policies at global, group or device level.
• Routine or special purpose executables can be executed with privilege at the device, group or network level.
• Remediation can be scheduled or launched in response to specific events or conditions.
• Hundreds of tested scripts and other executables are available
Mobile Device Management Benefits
• Offer existing and new clients comprehensive monitoring and management of iOS® and Android
smartphones and tablets, as well as off-network Mac OS X® devices*
• Manage large-scale deployments of mobile devices for your clients that adhere to their corporate usage
and security policies
Resolve Security Issues for Your Clients
• Protect personal and corporate data by remotely locking and/or wiping lost or stolen devices
• Remotely configure devices including standardized implementation of security policies for company and
BYOD smartphones and tablets, such as password rules or permissible apps
• Deliver rapid remediation with the ability to receive and act on availability and security alerts for mobile
devices anywhere, anytime by accessing AVG Managed Workplace on your own smartphone or tablet
NOC Support Structure
Level 1 – RESPOND- 24/7 Monitoring
- Alert diagnosis
- Priority escalation
- MW administration
- Reporting
Level 2 – RESOLVE - 24/7 Monitoring
- Alert Diagnosis
- High-quality remediation
- Problem management
- Patch management
- Task based requests
- Priority escalation
- Reporting
Managed Print - Printers
16 CONFIDENTIAL: LPI Level Platforms Inc.
Uniquely manage printers and support commercial MPS programs
Managed Print• Asset Management• Monitoring and Management of print environments• Firmware updates• Toner level• Page count• Alert you on anything the device wants to tell you
about• Model, manufacturer, serial numbers
• Executive Summary
• Website Monitoring
• Windows Server Health
• Work Completed Summary
• Site Performance
• Patch Status Detail
• Site Health
• Server Health
• MBSA and Patch Summary
• Asset Inventory
• Device Performance
• Site Performance
Quarterly Business Reviews
Open Ecosystem• Open Platform versus IT service application
• Technology and marketing embraces entire SMB ecosystem
• Deep web services integration models and tools :• PSA /Service desk integration and synchronization
• Service Modules for deep 80/20 vendor integration
• Trusted, quality, long term relationships with MSP and vendor partners
• Support for emerging service models
SalesHow do I price out my models?
What is the proper sales strategy?Which models work, per device, per
engagement?
MarketingWhich programs work?
Which vertical markets should I focus on?
BusinessWhat kind of margins should I expect?
What Tech utilization rates should we look for?
How Can We Support YOU?
Partner Resources
Partner Development Manager
Partner Portal
Toll Free Technical Support
Live Online Training
Sales and Marketing Material
Community Discussion
Forums
A Total Partnership Solution
Partner Portal• Tools
• Marketing Material
• Case Studies
• Training
• Pricing
• Documentation
• Downloads
• Partner Forum
• Whitepapers