Who Audits the Auditors Presentation

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    www.theiia.org/Quality

    Speaker:

    Who Aud its the Aud itors?

    The value of In ternal andExternal QualityAssessments

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    Speaker Background Information

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    Topics we will cover Today

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    Key Areas o f Discussion Today

    Quality Improvement & Assurance Program

    External quality assessments and why youraudit group should have one

    What to expect from an external QAHow to get the most value from a QA

    How an Audi t

    profess ional should

    prepare for a QA

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    Some areas we wi l l NOT talk about today

    All of the Standards with which you need to complyto pass a QA

    All of the components of an effective quality

    program

    There just isnt enough time to

    do this and the IIA and other

    organizations have seminars,

    boo ks and CDs cover ing these

    topics

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    A Show of Hands

    How many Internal

    Audit Activities have aQA&IP in place today?

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    A Show of Hands

    How many work for an

    organization that hashad an external QA?

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    A Show of Hands

    How many work for an

    organization that has not

    had an external QA?

    Is anyone planning tohave one?

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    A Show of Hands

    How many have been

    part of an external QAteam?

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    Does this look

    famil iar?

    http://www.theiia.org/guidance/standards-and-practices/professional-practices-framework/

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    Standard 1300

    Quality Assurance and Improvement

    Standard 1310

    Quality Program Assessments

    Standard 1311

    Internal Assessments

    Standard 1312

    External Assessments

    Have you read the Quality

    Standards?

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    Standard1300: QualityAssurance and Improvement

    Program (QA&IP)The chief audit executive must develop andmaintain a quality assurance and improvementprogram that covers all aspects of the internalaudit activity and continuously monitors itseffectiveness. The program must be designedto help the internal auditing activity add valueand improve the organizations operations and

    to provide assurance that the internal auditactivity is in conformity with the Standards andthe Code of Ethics.

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    Why is a Quality Assurance &Improvement Program necessary?

    As an Organization and its Internal Auditshops grow, its operations undergorefinement, and its internal processes

    change and evolve, its quality monitoringprocess must keep pace.

    Quality Assurance and

    Improvement Program

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    Quality and

    Improvement ProgramWhat would be the elements of a Qualityand Improvement Program?

    QA

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    1311: Internal Assessments

    Must include:

    Ongoing reviews of the performance of the internalaudit activity; and

    Periodic reviews performed through self-assessment or by other persons within theorganization, with knowledge of internal auditingpractices and the Standards.

    Person(s) conducting assessment can be part ofinternal audit activity or from another area inthe company.

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    Some Elements of a QA&IP

    Staff Information (education, skills, certifications)

    Audit Plan Budget to Actual

    Audit Cycle Time

    Issues and Recommendations Tracking

    Customer Satisfaction Survey

    Staff Meeting

    Benchmarking to Best Practices

    Training Work Paper Review (ongoing)

    QA Review Action Plan

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    List here.

    Balanced Scorecard for Internal Auditing

    Board/Audit Committee

    OBJECTIVES MEASURES

    List here.

    List here.

    Management/Audit Customers

    OBJECTIVES MEASURES List here.

    List here

    Innovation/Capabilities

    OBJECTIVES MEASURES

    List here.

    List here.

    Internal Audit Processes

    OBJECTIVES MEASURES

    List here.

    INTERNAL AUDIT

    STRATEGY

    CORPORATE

    STRATEGY

    Experience

    Education

    Training

    Certification

    Reporting Relationships

    Expectations

    Perspective on IA Roles

    Satisfaction Surveys

    Requests

    Complaints

    Importance Levels

    Improvements

    Findings

    Repeat Findings

    Savings

    Quality Assessment

    Perspective on IA Roles

    Satisfaction Surveys

    Risk Concerns

    CAE/AC Private Meetings

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    What is the Value of Quality

    to Internal AuditABC Organization

    InternalAudit

    Executive Level

    At this level Internal Audit is notconsidered a valued resource tothe Organization

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    What is the Value of Quality

    to Internal AuditABC Organization

    InternalAudit

    Executive Level

    As the Quality of Internal Audit increases theacceptance at the Executive Level gets Internal Auditcloser

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    What is the Value of Quality

    to Internal AuditABC Organization

    Executive LevelInternal

    Audit

    Once Quality is achieved Internal Audit is embraced by

    the Executive Level as a valuable resource within theOrganization

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    Whos Responsible for the

    Quality of Internal Audit? Organization Chief Audit Executive (CAE)

    Internal Audit Profession

    IA Stakeholders

    (AC, BOD, Regulatory Body, Sr. Mgmt)

    Internal Auditor specially CIAs

    Who Will Benefit?

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    Professionalism &

    Commitment The Drive to be the Best

    Success (individual & organization)

    Persistence with a Purpose

    Professional Development

    The Pride to be an Internal Auditor

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    By the way, whats an external

    qual i ty assessment (QA)?

    Professional standards require each

    internal audit function to obtain anexternal quality assessment at least

    once every five years (Standard 1312)

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    IIA Code of Ethics

    International Standards for the ProfessionalPractice of Internal Auditing

    Audit committee & internal audit charters

    Professional certification and education

    Process improvement & best practices

    Whats the focus of an external QA?

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    Interview & survey stakeholdersAssess compliance with the IIA Code of Ethics

    and the Standards

    Assess charters, policies & procedures

    Review staff experience & qualifications

    Inspect workpapers

    What happens in an external QA?

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    What are the benefits of an external QA?

    Expert adv ice & counsel from pract it ioners w i thdecades of exper ience and broad expo su re to thebest IA func t ions

    Sounding Board

    Leverage for fund ing, authori ty, independence &training

    Visibi l i ty

    Pipel ine to the aud it comm ittee & seniormanagement

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    HBS or equivalent executive trainingprogram for CAE

    Staffing increasesTraining and certification support

    Implementation of CAATs

    Making a difference

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    Why have an external QA?

    Professional credibilityOrganizational credibility

    Legal liabilityCompliance with Standards

    Continuous improvementAudit Committee oversight

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    Why are some IA functions

    not in compliance?

    28% of IA functions are less than 5 years oldInternal audit is not regulatedUnaware of the requirementUnfazed by the penalty

    Costs in money and time

    (The IIA Common Body o f Knowledge survey reports

    39% of IA funct ions have never had an external QA)

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    Inadequate Quality Assurance &Improvement Program

    Consulting omitted from the mission and

    charter

    Inadequate IT coverage or technical skills

    Lack of performance measures

    What prob lems are commonly found?

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    Inappropriate CAE reportingrelationships

    Out-of-date chartersClient perception of inadequate auditstaff knowledge

    No formalized risk assessment process

    What prob lems are commonly found?

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    What Does It *Cost?

    Number ofInternalAudit Staff

    Average

    Size ofExternal QATeam

    Average

    IA StaffPreparation(Hours)

    Avg IAStaff

    Support ofQA Team(Hrs)

    Average

    Time toCompleteQA (Days)

    AverageCost

    1 to 2 2 200 33.5 6.6 $13,000

    3 to 6 3 110 40 4.2 $15,000

    7 to 15 4 100 60 5 $22,000

    16 to 20 3 90 70 9.2 $35,000

    21 to 30 6 135 60 9 $42,000

    31 to 50 5 N/A N/A 10.5 N/A

    51 to 70 6 80 50 13 $75,000

    71 to 100 3 200 120 20 $80,000

    *Source: IIARF Survey April 2007

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    How long does an external QA take?

    RFP 8/1 8/15

    Prepare background info 9/1- 9/15

    Stakeholder surveys 9/15 9/30

    A sample timeline

    GAIN data input on IIA website 9/15Preliminary meeting 10/15

    On-site fieldwork 10/30 11/3

    Issue draft report 11/15Receive reply to draft report 11/22

    Issue final report 11/29

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    What is a sel f-assessment w ith

    independen t val idat ion (SAIV)?

    Perform your own internalassessment and then

    Engage an independent

    party to review your work

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    Whats the advantage of the SAIV?

    It costs less!

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    Whats the trade-o ff fo r a SAIV?

    Independence

    Outside perspective

    Expertise

    Board leverage

    Senior management leverage

    Oomph

    Diminished:

    Requires IAA to budget more resources

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    What shou ld you do?

    If you cant get the budget for an

    external QA, go the SAIV route

    to get into compliance

    Consider SAIV for your 1st QA

    and follow-up with an external

    QA in 2-3 years

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    What about peer reviews?

    Even if he is lucky, the best

    barber can coun t on no more than

    the 2ndbest haircut

    Issues: quality, independence,

    experience, industry knowledge,

    confidentiality, etc.

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    How long does an SAIV take?

    RFP 8/1 8/31

    Prepare self-assessment 9/1- 9/30

    Stakeholder surveys 9/15 9/30

    A sample timeline

    GAIN data input on IIA website 9/15Preliminary meeting 10/15

    On-site validation 10/30 11/1

    Issue draft report 11/15Receive reply to draft report 11/22

    Issue final report 11/29

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    IIA Recognition Plaque

    Organizations that have anexternal qualityassessment completed by

    The IIA with a GeneralConformance opinion willreceive a recognitionplaque

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    Where to Find Quality

    Resources? Free Web-Based Resources by IIA Inc. and IIA

    Affiliates (www.theiia.org /Quality)

    QA training seminars by IIA Inc. and IIAAffiliates

    Local Chapters and Study Groups

    Quality Services by IIA Inc., Affiliates, and OtherService Providers

    http://www.theiia.org/http://www.theiia.org/
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    Time for.

    Questions???

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    This presentationis from

    The Institute of Internal AuditorsGlobal Headquarters

    www.theiia.orgContact us at [email protected]