Where We’ve Been

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Online permit applications in Michigan are taking a major step toward an integrated one-stop process. Where We’ve Been. - PowerPoint PPT Presentation

Transcript of Where We’ve Been

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Online permit applications in Michigan are taking a major step toward an integrated one-stop process.

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Where We’ve Been

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“Michigan’s website . . . is a maze of permitting information without clear explanation of the expected time necessary to complete each phase – suggesting a complex, uncertain process.” --Center for Automotive Research, Sept. 2003

Executive Directive – Dec. 8, 2003

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Cross-agency participation is critical to the success of the project.

His tory, Ar tsand Libraries

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Weekly team meetings began November 20th.

Project headed by Department of Labor and Economic Growth (DLEG).

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What We’ll Do

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Create a single point of entry (one-stop) for businesses seeking related licenses or permits from the state of Michigan.

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Significantly reduce complexity of the permitting and licensing process.

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Shorten the processing time to obtain permits/licenses.

Eliminate unnecessary forms and cumbersome, duplicative processes.

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Provide links to local communities’ permitting and licensing information.

Provide the ability to apply and pay online.

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– Provide a “shopping cart” for collecting permits needed for a project from any state department.

Provide web-based user tools designed to:– Determine permits

needed based on project type.

- Manage master permit/license application packages for complex business projects involving multiple state agencies.

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Develop comprehensive online database of state permits and licenses.

–Enable applicants to access permit and licensing information by name, business type or department, and–Monitor status of permit/license applications.

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What We’ve Done

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Used “Brown Paper” process to determine current flow and timing of permits/licenses for a manufacturing facility.

Using the same process, able to reduce the current processing time for permits associated with a manufacturing facility from . . .

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465 days to

183 days!!

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Work Completed So Far

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How We’ll Get There

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Phase 1 – Summer 2004- Single launching pad- Decision tree- Shopping cart- Information and help- Connectivity to legacy

systems- Process payments on line

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Future Phases-Continue population of MiTAPS system and web portal.

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Utilize MiTAPS team, which includes members from departments and agencies across Michigan.

His tory, Ar tsand Libraries

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[email protected]

www.michigan.gov/mitaps

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Q & A Will post questions and

answers on www.michigan.gov/mitaps