Where does success come from?
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where doesuccess come from? kate matsudaira
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You go to meetings. You process your inbox. You might make a presentation here and there. You certainly seem busy. But I bet if I asked your team what it is you do all day long, most of them would say, “I have no idea”. And come to think of it, do you know how exactly they spend every day? In today’s new generation of tech company, leadership and responsibility is more distributed than ever before. People are expected to get the job done, without someone watching or directing every move all along the way. Teams are focused on results, not roles. So as leaders in increasingly flat organizations without the traditional hierarchy and process of the past, how can we make sure we are still leading effectively? What’s the balance between too hands-on and too hands-off? Your job as a leader is to let your team do what they’re good at, but you can only give over autonomy once you’ve given them the tools they need and trust that they can execute without you watching over their shoulder. The talk will cover strategies to help you build trust with your team and set up the right guard rails to loosen your grip on the steering wheel and give people what they want in a leader.
Transcript of Where does success come from?
where does success come from?
kate matsudaira
you
amazing you
... imagine
Do they put in more effort?
Are they more knowledgeable?
What do they have that you don’t?
It’s not what you do, it’s how you do it.
Have you ever worked hard on something, yet didn’t get the recognition you deserved?
image source: http://rebeccathomee.files.forme.se/2013/08/tumblr-m41kp4bgdt1rs7j0fo1-1280.jpg?w=900&
praise isn’t always proportional to effort
how do you measure performance?
Hours?
Features?
Bugs? Tests?
Lines of code?
Documentation
MentoringOperations
Maintainability
Innovation & new ideas
Quality
Recruiting
Collaboration
The better you are, the less people know.
teams without managers
image source: http://www.flickr.com/photos/discutant/1683117046/sizes/o/
image source: http://www.buzzfeed.com/kmallikarjuna/33-skeletor-affirmations-to-get-you-through-even-the-worst-d
someone still has to lead
image source: http://i206.photobucket.com/albums/bb188/suznf/leadershipNotLikership.jpg
what is leadership?
?image source: http://therecordingrevolution.com/wordpress/wp-content/uploads/2013/05/Abraham-Lincoln-1280x1024-2-1.jpg
lost his jobran for state legislature and lost
started a business... it failed
... and put him into debt, that took 17
years to repay
ran for state legislature again and lost tried to become
and elector .... and lost tried running
for congress, and lost. Twice.
ran for congress, and won; but wasn’t re-elected. ran for the
senate and lostlost VP nomination
ran for the senate and lost, again.
Leadership is a decision, not a position.
power
image source:http://www.buzzfeed.com/kmallikarjuna/33-skeletor-affirmations-to-get-you-through-even-the-worst-d
• relationships
• charisma
• expertise
sources of power
source: http://www.ccl.org/leadership/pdf/research/roleOfPower.pdf
formal informal
your power
• position
• reward
• information
• punishment
3 types of informal power
1. Charisma
2. Expert
3. Relationship
the power of expertise
image source: http://www.social-science.co.uk/research/
the power of relationships
image source: http://25.media.tumblr.com/tumblr_l5nbr6r9X51qzelhwo1_500.jpg
build trust
image source: http://redditlurker.com/funny/Post/t3_1152wx
what is trust?
elements of trust
relationship architecture
reputation
contribution
Elements are based on Kay’s framework from the “Foundations of Corporate Success”
contribution❋
image source: http://pinterest.com/pin/153685406004471861/
practice what you preach
image source: http://netdna.webdesignerdepot.com/uploads/2013/04/1.jpg
proactive status
image source: ladywhodoesntlunch.blogspot.com
are you on the same wavelength?
craft clear messages
know your timing
estimate
actualanalyze
inco
rpor
ate
validate
confidence
do the hardest work first
reputation❋
seek expert feedback
image source: http://naturalbirthrebranded.files.wordpress.com/2010/02/replace_fear_with_curiosity1.jpg
listen to feedback
image source:http://www.buzzfeed.com/kmallikarjuna/33-skeletor-affirmations-to-get-you-through-even-the-worst-d
Who is the person you admire most at work?
What do they do differently?
How do they make you feel?
Think about your coworkers...
be the model teammate
image source: http://illustrationfriday.com/topic/water/
make others feel important
celebrate wins
image source: http://alice-grafixx.de/bild.php?id=281&typ=jpg&w=1920&h=1440
image source: hhttp://nemountainsports.com/home/wp-content/uploads/2012/04/SnuggieTM-Blue-Main-Image-10.02.08.jpg
be open
take an interest
image source: http://naturalbirthrebranded.files.wordpress.com/2010/02/replace_fear_with_curiosity1.jpg
image source: http://lea-ree.com/wp-content/uploads/2012/10/z_3ea8347b.jpg
empathy & attitude
reframe
relationship architecture❋
Make 2 ordered lists: !
1. The most important people on your team 2. The people with whom you have the best relationships
what is your architecture?
How can you improve your relationships on the team?
How will that impact your work and happiness?
rebuild burned bridges
image source: http://farm3.staticflickr.com/2325/2211446837_9a7eef5eb9_z.jpg?zz=1
image source: http://s017.radikal.ru/i432/1204/45/c1c059350a8b.jpg:
relationship troubleshooting❋
relationships are like filmstrips
apologize swiftly and sincerely
image source: http://farm1.staticflickr.com/55/113545804_60805053a0_o.jpg
jerk handling
image source: http://vet39.ru/blog/images/ukoli-shenkam.jpg
#1 be present
#2 ask questions,
wait for answers
#3 repeat back what you hear
focus on the long term
keep improving
elements of trust
relationship architecture
reputation
contribution
Elements are based on Kay’s framework from the “Foundations of Corporate Success”
image source: http://themavesite.com/TMS-Pictures/2010-07/InfinitePower.jpg
where does success come from?
thank you!
@katemats https://popforms.com
http://katemats.com
thank you!
@katemats https://popforms.com
http://katemats.com
thank you!
@katemats https://popforms.com
http://katemats.com
