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Where Did It All Go Wrong? The Rise and Fall of the Personal Injury Lawyer
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Transcript of Where Did It All Go Wrong? The Rise and Fall of the Personal Injury Lawyer
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Where Did It All Go Wrong?: The Rise and Fall of the PI Lawyer
Jeff Zindani LLB , MA Solicitor and Legal Business Strategist
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Meet Jack Ross and his team at Ross Lewis and Coulson Solicitors.
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We had Good Holidays
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We could afford private schools
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Guilty Pleasures. But well earned!
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What’s wrong with a drink or two!
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The battle against the insurance villains was worth it.
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They weren't too bad. At least we could buy cases and keep the firm going.
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Yes, we had to deal with these people to get paid but we always found a way.
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What Do Judges Know about Costs?
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I never saw it coming…
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“The organisations likely to suffer the most are those with the delusion that tomorrow will be like
yesterday” Peter Drucker
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Don’t Press The Button!
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But I don’t know what to do !
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Top 10 Tips to Survive
1. Stop the Lawyer Victim Syndrome-yes its going to hurt but move on.
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Top 10 Tips to Survive
2. Put Away the Ogden Tables and Look at the New MetricsNo more hourly rate x time and success fee.
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Top 10 Tips to Survive
3. Time To Exit?Planned Abandonment is a Business Strategy. If you didn’t do PI today, would you go into it tomorrow?
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Top 10 Tips to Survive
4.Define Your Business Model• CD’s V Downloads?• High Street v Online Shopping?• Silo or Boutique?
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Top 10 Tips to Survive
5.There is Life After Referral Fees.• You are going to have work harder. Its called
business development and marketing.
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Top 10 Tips to Survive
6. Reengineer Business Processes• Do you have an up to date
case/document/knowledge management system?
• Stop making cars by hand because you wont get paid if charges are based on fixed costs.
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Top 10 Tips to Survive
7. Lead Change by a Clear Action PlanRestructuring and Re-Engineering wont happen without a clear action plan.
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Top 10 Tips to Survive
8. Create a New Culture at the Firm Based Upon Fixed Costs. This will take time but will pay dividends.
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Top 10 Tips to Survive
• 9. Unwind Liabilities to Funders and the Bank. WIP will largely disappear for the bulk of PI work.
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Top 10 Tips to Survive
10. Leadership, Leadership and Leadership.This is the driving force behind any change.
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Thank You
• Any questions or queries don’t ask Jack but let me know : [email protected]
• See my blog at jeffzindani.com• Or go to Linked in • Watch out for my new book with Prof Dominic
Regan : Surviving Jackson : A Practice Guide for Change