When Things Don't Work at Work NAFSA 2017
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When Things Don’t Work at Work Samantha Martin CEO, Via TRM NAFSA 2017
Transcript of When Things Don't Work at Work NAFSA 2017
When Things Don’t Work at Work
Samantha Martin CEO, Via TRM NAFSA 2017
The Goal of Today’s Session:
Leave with a new perspective on why things aren’t working at work & new ideas
on what to do about it.
We avoid failure & conflict because we are afraid.
We cannot grow unless we fail.
What’s not working at work?
People Policy
Culture Self-Sabotage Expectations
Training Role Clarity Resources
Other
In times of stress, do you…
Over- perform?
Under-perform?
“…the top predictor of workplace satisfaction is not pay: It is the culture and values of the organization, followed closely by the quality
of senior leadership and the career opportunities at the company.”
Harvard Business Review, January 2017
Act in accordance with your values.
(Values = beliefs lived out through habitual behaviors)
Types of Values
Permission to Play Core
Aspirational Accidental
Example Values (Via TRM)
Add ideas to ideas Give good vibes
Stand with others Use your voice Take initiative Adventure on!
Speak up. (i.e. advocate & negotiate).
Apply methods for cross-cultural communication in the workplace.
Reserve judgment Use humor
Be with people Ask questions Write about it
Apologize Gain a new perspective
Let it go
Decide what is workable and unworkable (not right or wrong).
What is your right, responsibility, & obligation when
it comes to leaving/letting someone go?
Let’s discuss!
“Whenever I am going through something really hard, I try to
learn something new.”
Marie Howe, Poet & Author
[email protected] @ViaTRM
