When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

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When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

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When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making. Bundle.com is a NYC based start-up that uses data to help people make smarter money decisions. - PowerPoint PPT Presentation

Transcript of When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

Page 1: When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

When Actions Speak Louder than Tweets:

Using Behavioral Data for Decision-making

Page 2: When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

Bundle: Not For Distribution without Prior Consent

Bundle.com is a NYC based start-up that uses data to help people make smarter money decisions.

Using data from billions of financial transactions, Bundle is able to show people decisions that others like them have made.

We believe that this data can lead to better recommendations and better decision-making.

Page 3: When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

Bundle: Not For Distribution without Prior Consent

Further, we believe that decisions based purely on qualitative measures are leading to mistakes and bad decisions

Page 4: When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

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Transactions level (aggregated and anonymized) financial data

US Government Data (Bureau of Labor Statistics, Dept of Labor, Census Bureau etc.)

Third party data (e.g. demographics)

Recommendations on optimizing your spending

Page 5: When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

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But rather than telling you about the data, we thought we would show you a real application..

Page 6: When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

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And someone recommended Takashi…a restaurant on Hudson street not far from Bundle

So we did a little experiment….we were hungry…

Page 7: When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

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It was rated 4.5 stars on Yelp and 4 stars on Citysearch….it must be good….

Page 8: When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

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..and, of course, individual ratings were on both ends of the spectrum

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Restaurant Relationship Map

Standard NY

Balthazar

Spice MarketSmith & Wollensky

Saint Ambroeus

DanielRosa Mexicana

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Actual Analysis for one NYC Restaurant (name not shown for

competitive purposes)

Merchant Intelligence Data – Customer Demo

Page 11: When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

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We asked ourselves a question..

“What if we can see how often people actually go back to Takashi..

..what if we could give every merchant a score based on how loyal their customers are to them?”

Page 12: When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

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We created a Loyalty Score for Takashi

100

Page 13: When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

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We found this quite intriguing and proceeded to score every merchant in New York based on how loyal their customers are to them

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Numbers for illustrative purposes only

Page 15: When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

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Numbers for illustrative purpose only

Page 16: When Actions Speak Louder than Tweets: Using Behavioral Data for Decision-making

Bundle: Not For Distribution without Prior Consent

We would love to hear your thoughts…

Email me at [email protected]

To access the alpha version of our recommender, please sign-up at www.bundle.com

Thank You!