What we think about Vaughan House€¦ · Vaughan House supports people in a residential care home...
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CQC inspection report summary – EASY READ 1 What we think about Vaughan House Easy read report Vaughan House 21 Studley Road Luton LU3 1BB Phone: 01582 734812
Transcript of What we think about Vaughan House€¦ · Vaughan House supports people in a residential care home...
CQC inspection report summary – EASY READ 1
What we think about
Vaughan House
Easy read report
Vaughan House
21 Studley Road
Luton
LU3 1BB
Phone: 01582 734812
CQC inspection report summary – EASY READ 2
About the Care Quality Commission
We are an organisation called
the Care Quality Commission
(CQC).
Our job is to check if every care
service is:
• Safe
• Effective (meaning it gives
good results)
• Caring
• Responsive (meaning it
meets people’s needs)
• Well-led (meaning it is
managed well).
We then give the service ratings
(or scores) of:
• Outstanding (meaning really
good)
• Good
• Requires improvement
(meaning it needs to get
better)
• Inadequate (meaning it is
poor).
CQC inspection report summary – EASY READ 3
About this service
Vaughan House supports
people in a residential care
home who have different
forms of learning disabilities.
We checked this service on:
19 th June 2019
CQC inspection report summary – EASY READ 4
What we think about this service
Across all the areas
we checked, we think
this service is
Requires
Improvement.
CQC inspection report summary – EASY READ 5
1. Is the service Safe?
For the question, ‘Is
the service safe?’ We
think the service is
Requires
Improvement.
There were hygiene
problems at the home
CQC inspection report summary – EASY READ 6
People’s medicines
were stored safely
and given in a safe
way.
CQC inspection report summary – EASY READ 7
2. Is the service effective?
For the question, ‘Is the
service effective?’ We
think the service is Good.
There was good direction
of staff. Staff were aware
about what people’s known
needs were.
CQC inspection report summary – EASY READ 8
Specialist support was
asked for.
CQC inspection report summary – EASY READ 9
People were being
supported to have a choice
with their foods.
CQC inspection report summary – EASY READ 10
3. Is the service caring?
For the question, ‘Is the
service caring?’ We think
the service is Good.
Staff were caring.
CQC inspection report summary – EASY READ 11
Staff respected the home
as people’s own space.
CQC inspection report summary – EASY READ 12
4. Is the service responsive?
For the question, ‘Is the
service responsive?’ We
think the service is Good.
CQC inspection report summary – EASY READ 13
People had plans to help
them do things they
wanted to do.
CQC inspection report summary – EASY READ 14
People had support to
complete activities which
they liked, day to day.
CQC inspection report summary – EASY READ 15
5. Is the service well-led?
For the question, ‘Is the
service well-led?’ We
think the service is
Requires Improvement.
There was a lack
management plans about
further improvements at
the home.
CQC inspection report summary – EASY READ 16
Checks by the manager
and owner were not always
effective.
The size of the home was
not being considered.
There was a good staff
culture at the home.
CQC inspection report summary – EASY READ 17
What happens next?
We have asked this service to
tell us how and when they will
make things better. We will
check they have done this.
Getting in contact with us
If you would like this report in
another format or language, or
you would like to tell us
something, you can contact us
at:
Phone: 03000 61 61 61
