@daverendall. What makes us weird also makes us wonderful. What makes us weak also makes us strong.
What makes us different
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Transcript of What makes us different
CUSTOMER FEEDBACKOur company places a strong
emphasis on customer feedback.
So every season we contract an
independent firm to execute two
in-season surveys. This important
feedback is then recorded, shared
and used to improve our services
year after year.
IN-HOUSE CONSTRUCTIONWe have in-house construction
capabilities. That means you deal
with the same company throughout
the construction process. We
also provide quality and time line
assurance. After the project is
complete, we are there to follow up
with our After Care program.
American Pool Enterprises, Inc. | americanpool.com | 1-877-920-POOL
Since 1984, our resources, strong customer relationships and experiences in the swimming pool industry have allowed us to offer a complete package of services at the right price.
Our Company
DECADES OF SERVICEOur business started in 1984,
and since then we have grown to
service over 3,000 commercial
swimming facilities. With over
6,000 lifeguards and 350 year-
round employees, we always have
the right person for the job.
LOCALLY FOCUSEDOur company support structure is
unique and effective. Our home
office takes care of all accounting,
marketing, technology and human
resources needs so that our offices
can focus on local pools.
Knob Hill Country Club | American Pool Renovation
American Pool Enterprises, Inc. | americanpool.com | 1-877-920-POOL
Our award-winning construction team has been recognized by architects and designers throughout the industry. We have the capabilities of a large company with the knowledge of a local professional.
Learn more about these services online at americanpool.com/glossary.
Construction Experts
Elkridge Condominiums | Swimming Pool Renovation
DESIGN & CONSULTATIONSee your pool before you even break
ground with our full-color, three-
dimensional designs. Provide your
investors with detailed plans and get
your community excited. With a huge
variety of projects under our belt, we
are ready for any design request.
FOUNTAINS & WATER FEATURESWe work closely with contractors,
manufacturers and municipalities on
high-profile commercial fountain
projects. Our craftsmanship and
years of experience allow us to
produce water features that really
make a statement.
POOL FINISHES & PLASTERINGA high-quality pool surface can make
all the difference. Whether it’s a hint
of blue or a long-lasting aggregate,
we have the knowledge, skills and
equipment to provide a finish that
matches your pool and budget.
MAJOR RENOVATION & REPAIRWe bring pools back to life. From
replacing plumbing and filtration
systems to applying new plaster, tile
or coping. Additionally, items like
efficiency upgrades can mean extra
dollars in your budget.
Tile
Coping
Plaster
Decking
Skimmers
Leak detection
Chemical automation
Filters
Chlorinators
Depth markers
Salt systems
Valve replacement
Furniture
Slides
In-Pool steps
Racing lines
Diving platforms
Leak repair
Safety flooring
Heaters
Pressure washing
Caulking
Safety cover
Fountains/Water features
Pumps
Motors
Underground plumbing
Sandblasting
Repainting
Playgrounds
Pool lighting
ADA/VGB compliance
Beam damage
Debris clearing
Splash pads
Variable speed drives
SERVICE HIGHLIGHTS
Andrews Air Force Base | Spray Park Build
American Pool Enterprises, Inc. | americanpool.com | 1-877-920-POOL
Our custom maintenance contracts ensure that your pool stays clean and clear. Additionally, our on-site reporting allows us to communicate quickly and efficiently.
Maintenance Methods
DEDICATED MAINTENANCEA dedicated maintenance
professional is key to ensuring
a happy pool. Our network of
professionals will keep you well
informed and are available 24
hours a day, 7 days a week.
COMMUNICATION & TRACKINGWe have a client system that allows
us to log, track and report information
about your facility. We track items like
the age of your equipment, service
requests and more. This way, we have
any information you may require at
our fingertips.
ON-SITE REPORTINGWe will send you a status report
after every visit to your pool.
Our custom mobile applications
ensure timely, accurate and
informative reports.
INSURANCE & LIABILITY COVERAGEWith our safety track record, we are
able to maintain the industry’s highest
liability coverage and minimize overall
risk. Currently, we offer 22 million in
coverage per facility.
Grandview Preparatory School | American Pool Renovation
American Pool Enterprises, Inc. | americanpool.com | 1-877-920-POOL
We have earned the American Red Cross Multi-Jurisdictional Provider Agreement and our lifeguard program has been recognized as one of the best in the country.
Lifeguard Management
SAFETY & POOLSIDE TRAININGRed Cross training is offered
to all employees. In addition to
certification training, we focus on
communication skills and
community interaction with our
unique Poolside training.
ONLINE LIFEGUARD PORTALOur lifeguard portal provides web-
based scheduling and employee
information. This portal is
accessible 24/7, which helps
lifeguards stay informed and arrive
to your pool on time.
SOCIALLY CONNECTEDToday, social media is key to lifeguard
communications. Our Facebook page
has over 3,375 likes and is growing
everyday. In addition, we have a
lead-generating website and an email
program for both employment and
summer communications.
SAFETY AUDITOR PROGRAMOur supervisors and safety auditors
evaluate injury prevention, patron
surveillance, rescue and respiratory/
cardiac emergency skills, along with
general first aid. Safety Auditor visits
are done at random in order to truly
evaluate our staff.
Real Guard for Life Lifeguards
American Pool Enterprises, Inc. | americanpool.com | 1-877-920-POOL
We hire quality lifeguards for your pool. Incentives, awards and discounts encourage great employees to come back every year.
Lifeguard Incentives
CONTEST PRIZESThe ever-popular Summer to Win
contest gives lifeguards the chance
to win prizes by meeting certain
employee goals and expectations.
These include working holiday
weekends, approving shifts online,
arriving to the pool on time or simply
working their assigned hours.
DISCOUNTSOur lifeguards are given a great price
on certification training through
our employee discount program.
Classes include in-house Red Cross
Lifeguard, CPR and First Aid training.
Additionally, our online uniform store
offers an overall retail discount along
with seasonal discount codes to keep
our lifeguards looking professional.
GROWTH OPPORTUNITIESSeveral opportunities for growth
exist within our company. A lifeguard
may be promoted to head guard,
pool manager, supervisor or even
recruiting manager. Many of our top
managers and presidents started their
careers as lifeguards. That includes
our CEO!
AWARDS & RECOGNITIONWe believe hard work should be
rewarded. As a result, we often award
employees with titles like Lifeguard
of the Month. Individuals may also
be selected to receive performance
rewards, bonuses or incentives. This
helps us ensure the best lifeguards
come back every summer.
Real Guard for Life Lifeguards
INSPECTIONS & MAINTENANCEAsk one of our certified playground
inspectors to take a look at any play
structure. We can also provide a
maintenance program that ensures
your playgrounds are compliant and
safe for your community.
DESIGN & INSTALLATIONWe provide playground design and
installation services. Choose the
features and colors that match your
vision. In addition, we also install
shade structures, picnic tables, bike
racks, safety surfaces and more.
American Pool Enterprises, Inc. | americanpool.com | 1-877-920-POOL
We have partnered with BCI Burke Premier Play Environments to become your local playground installers of modular play environments and recreational equipment for all ages. Visit our website to learn more or to request more information: americanpool.com/playgrounds.
Playgrounds
© BCI Burke Company, LLC
Voltage™ is the perfect playground system for tighter spaces and
smaller budgets. Offering Burke Built™ quality with a wide variety
of play structures and components. Voltage uses our innovative
KoreKonnect® direct-bolt clamp system with 3½” O.D. posts and
large decks for maximum play value.3D-1901
3D-1420
3D-1899
American Pool Enterprises, Inc. | americanpool.com | 1-877-920-POOL
As an EPA Sustainability Partner, we are dedicated to making a positive impact on the environment. From operating practices to our use of more sustainable materials and equipment, we think green for our company and our clients.
We’re Green
The Cascades | American Pool Renovation
ENERGY CONSERVATIONWe implement best practice
strategies at our field offices and
client sites by encouraging green
methods. We also promote the
use of energy-efficient heaters and
pumps at our facilities.
WATER & CONSERVATIONBy reducing the volume of potable
water used at field locations, we
conserve resources and reduce
our carbon footprint. We also
salvage water at many of our pools,
preventing water and budget waste.
RECLAMATION OF MATERIALSWe recycle materials leftover
from repair and renovation work.
This includes concrete, steel and
plastic. This green practice helps
to eliminate a large percentage of
common construction waste.
CARBON FOOTPRINTThrough on-site production
methods, we are able to reduce
the amount of disinfectants we
transport and store. Our focus
on salt systems also helps to
reduce the use and transportation
of chemicals.
American Pool Enterprises, Inc. | americanpool.com | 1-877-920-POOL
Here are some highlights from our construction portfolio.
Project Gallery
Sands Point | American Pool RenovationBrick Bodies Padonia | American Pool Build
White Beaches Golf & Country Club | American Pool Renovation
Hudson Harbor | American Pool Renovation
Duo Hallandale Condos | American Pool Renovation
Avalon at Freehold | American Pool Renovation