What is Google+ and why should we care? (2013 edition)

44
What is Google+ (and why should we care)? The 2013 edition Prepared by: Adam Vincenzini October 2013 Title of Presentation

description

Google+ continues to evolve as both a social network and social layer for Google's entire product suite. This presentation charts the history of Google, how Google+ fits, and what you can expect to see in the future. The other Google products featured in this presentation include Google Maps, Google Local, Google Chrome, Android, Gmail and YouTube.

Transcript of What is Google+ and why should we care? (2013 edition)

Page 1: What is Google+ and why should we care? (2013 edition)

What is Google+ (and why should we care)?

The 2013 edition

Prepared by:Adam VincenziniOctober 2013

Title of Presentation

Page 2: What is Google+ and why should we care? (2013 edition)

6 September 2013 2

Outline

1. Presentation focus2. Some general principles3. A quick history lesson4. What is Google+ (and why should we

care)?5. Final thoughts

Page 3: What is Google+ and why should we care? (2013 edition)

6 September 2013 3

Today’s focus

Page 4: What is Google+ and why should we care? (2013 edition)

6 September 2013 4

The focus of today’s presentation

Better understand the role Google+ plays within the Google product suite and why businesses

should care.

Page 5: What is Google+ and why should we care? (2013 edition)

6 September 2013 5

General principles

Page 6: What is Google+ and why should we care? (2013 edition)

6 September 2013 6

Content

Community

Conversations

Making social media work

In order for content marketing and social media to work, all three of these areas must work in unison.

Page 7: What is Google+ and why should we care? (2013 edition)

6 September 2013 7

Guiding principles – a model

Be useful and / or

entertaining

Add value

Be timely Be human

By adding consistent and genuine value, people are more likely to follow, trust, consider and

recommend you.

Page 8: What is Google+ and why should we care? (2013 edition)

6 September 2013 8

A quick history lesson…

Page 9: What is Google+ and why should we care? (2013 edition)

6 September 2013 9

Understanding the origins of Google+

Structure

From search, to blogs, to videos...

Page 10: What is Google+ and why should we care? (2013 edition)

6 September 2013 10

Understanding the origins of Google+

Structure

...Android, to Google Buzz, to

+1’s...

Page 11: What is Google+ and why should we care? (2013 edition)

6 September 2013 11

Understanding the origins of Google+

Structure

...G+ Pages, to Communities, and

upgrades.

Page 12: What is Google+ and why should we care? (2013 edition)

6 September 2013 12

What does it all mean?

Google is moving away from being a search engine, powered by an algorithm, towards being a

recommendations engine, powered by real people.

Page 13: What is Google+ and why should we care? (2013 edition)

6 September 2013 13

Why are they making this move?

Behaviour Technology Privacy Revenue

Google, like any business, is driven by revenue. In order to maximise revenue, adapting to user

behaviour, technology and privacy concerns are critical.

Page 14: What is Google+ and why should we care? (2013 edition)

6 September 2013 14

What is Google+ (and why should we care)?

Page 15: What is Google+ and why should we care? (2013 edition)

6 September 2013 15

It is Google’s…

...social layer and social network / destination.

“Places where Google+ adds value

to my broader Google

experience..”

“A place I go to interact,

connect, stay informed..”

Page 16: What is Google+ and why should we care? (2013 edition)

6 September 2013 16

Another way of looking at it…

Google+ is Google’s social spine

Image via techcrunch.com

Page 17: What is Google+ and why should we care? (2013 edition)

6 September 2013 17

As a social network…

The Google+ features portfolio look similar to that of Facebook (or Twitter), but the user profile and

network DNA are quite different.

Key Features

Page 18: What is Google+ and why should we care? (2013 edition)

6 September 2013 18

Niche Mass

Technophobe

Tech-Savvy

*Source: Flowtown.com

DNA Comparison - User

?

Page 19: What is Google+ and why should we care? (2013 edition)

6 September 2013 19

Broadcast Dialogue

Lifestyle

Professional

DNA Comparison - Style

?

Page 20: What is Google+ and why should we care? (2013 edition)

6 September 2013 20

Unique Google+ features

The ‘circles’ feature helps you organise your community, making it easier to share the right

content with them.

e.g A VIP Customers Circle

Page 21: What is Google+ and why should we care? (2013 edition)

6 September 2013 21

Unique Google+ features

The ‘communities’ feature gives you a chance to engage with people who have similar passions to you.

e.g passionate about baking

Page 22: What is Google+ and why should we care? (2013 edition)

6 September 2013 22

Unique Google+ features

The ‘hangouts’ feature is a group online video chat function which can be extended to be shown live,

recorded and published on YouTube and more.

Page 23: What is Google+ and why should we care? (2013 edition)

6 September 2013 23

As a social network / destination

Page 24: What is Google+ and why should we care? (2013 edition)

6 September 2013 24

As a social network…

PostsFollowers (circles)

Following (circles)

Page 25: What is Google+ and why should we care? (2013 edition)

6 September 2013 25

As a social network…

Community

+1 and share

Hashtags

Faces

Page 26: What is Google+ and why should we care? (2013 edition)

6 September 2013 26

As a social network…

Recipes Promotions Products

Cadbury adopts a very familiar social media approach, basing output around three primary

content themes / buckets.

Page 27: What is Google+ and why should we care? (2013 edition)

6 September 2013 27

As a social network…

The key takeouts about Google+ as a social network are:

•The basic content, community and conversations principles still apply

•While some features are genuinely different from the other networks out there, the ‘social network’ element of Google+ isn’t mind-blowing

But, the way it integrates with the rest of Google’s products is where it gets interesting

Page 28: What is Google+ and why should we care? (2013 edition)

6 September 2013 28

As a social layer for the Google product suite

Page 29: What is Google+ and why should we care? (2013 edition)

6 September 2013 29

Google+ in search

.Google is trying harder than ever before to keep users within

Google (as opposed to sending people to 3rd party sites without paying for it).

Integrating your Google+ profiles gives you the chance to capture that user.

Side panel results

Follow from side panel result

Latest G+ posts

Page 30: What is Google+ and why should we care? (2013 edition)

6 September 2013 30

Google+ in search

Here’s another example which helps people show how many other people follow that business on Google+

(which normally encourages them to like it too).

Page 31: What is Google+ and why should we care? (2013 edition)

6 September 2013 31

Google+ AdWords…

Follows (and +1’s) aim to encourage greater interaction with paid search

results.They attempt to be a social ‘endorsement’.

This element of the Google+ social layer is very linked to the Company’s desire to increase revenue

from paid search.

Page 32: What is Google+ and why should we care? (2013 edition)

6 September 2013 32

Google and the +1 button

The +1 button serves two purposes which ‘endorses’ the

page by a human.

Google wants content to succeed because people like it, not because a smart SEO operator has jammed it with the right

keywords..

Page 33: What is Google+ and why should we care? (2013 edition)

6 September 2013 33

Google+ Places / Local

It could be argued, that Google+ is vital for businesses who have a physical location (e.g. restaurants) as reviews and Google+ page links can appear in search results if linked.

Page 34: What is Google+ and why should we care? (2013 edition)

6 September 2013 34

Google+ and YouTube

You now need to have a Google+ account to comment on YouTube videos. Expect more and more integration like

this.

Page 35: What is Google+ and why should we care? (2013 edition)

6 September 2013 35

As a social layer…

The key takeouts about Google+ as a social layer are:

•Google has recognised a people-powered web works to their advantage (to a degree)

•It is using it’s considerable footprint to ‘force’ people onto Google+ and will continue to find ways to make it relevant

But, ultimately, business success on Google+ isn’t just down to the activity that takes on the physical (virtual) network

Page 36: What is Google+ and why should we care? (2013 edition)

6 September 2013 36

Final thoughts

Page 37: What is Google+ and why should we care? (2013 edition)

6 September 2013 37

Final thoughts

• Google+ is both a social networks / destination and Google’s social layer

• Being active on Google+ is very dependent on the size, scale and other marketing activity of your business

• If you have a physical location, Google+ is probably more suited than if you don’t, due to the Google Places / Local integration

• Google will continue to find ways to make Google+ something that will be difficult to ignore

Page 38: What is Google+ and why should we care? (2013 edition)

6 September 2013 38

About Kamber

Page 39: What is Google+ and why should we care? (2013 edition)

6 September 2013 39

Kamber is a specialist content marketing and social media consultancy.

We help clients get the most out of their digital footprint by planning, producing, publishing and promoting content people crave.

Kamber.com.au

Page 40: What is Google+ and why should we care? (2013 edition)

6 September 2013 40

We get the balance right

To be successful in the modern media landscape, you must get the balance right between “always on” and campaign activity.

We help with both.

“Always on” Creative campaigns

Kamber.com.au

Page 41: What is Google+ and why should we care? (2013 edition)

6 September 2013 41

We follow a proven approach

This process allows for continual improvement and optimization.

Kamber.com.au

Page 42: What is Google+ and why should we care? (2013 edition)

6 September 2013 42

Our resulting areas of focus

Strategy and advice

Digital content and asset production

Social media

conversations

Distribution and

visibility tools

Monitoring and

analytics

Training and

mentoring

Kamber.com.au

Page 43: What is Google+ and why should we care? (2013 edition)

6 September 2013 43

Adam VincenziniManaging PartnerKamberM: +61 428 342 323E: [email protected]

Kamber.com.auTwitter.com/KamberCoFacebook.com/KamberCo

Page 44: What is Google+ and why should we care? (2013 edition)

6 September 2013 44

Presentation credits

Kamber.com.au

A number of sources were reviewed and referenced as part of this presentation, including:

• MartinShervington.com

• Google+ for Business

• Google for Places

• Google.com/history

• TechCrunch.com

All images were original screen grabs unless otherwise specified.