What is E-commerce B2C

Model ?

What is Ecommerce?

E-commerce in general refers to the transaction

of business products and services via electronic

system on the internet i.e) E-Commerce.

What is B2C?

B2C is the type of a commerce transaction which

refers to the direct transfer of business products

and services to the consumers i.e) B2C

What is Ecommerce B2C model?

The Ecommerce B2C model is a combination of

Ecommerce and B2C Business model which

involves a direct business transaction of products

and services to the consumers via internet. An

Ecommerce B2C model involves a process of

shifting of business layers responsible for

intermediary functions which is called as

Reintermediation.

The website or a web portal holds an essential

value in a Ecommerce B2C model where the all

transactions take place between a business

organization and consumer directly. When

comparing to B2B, B2C and Ecommerce , B2C

Ecommerce is quite easy and effective.

Steps involved in a Ecommerce B2C model:-

There are various process involved in a

Ecommerce B2C model.

The consumer approaches an online store

Finds a desired product

Make an option like Add to cart /Buy Now

Then, proceed with his /her desired payment

system like COD, paypal, Net banking etc..

The consumer receives his/her product followed

by the E-mail sent to a merchant and a

warehouse.

In case of any enquiries regarding a faulty or a

damaged item, a consumer can contact a support

team via Chat, Call or E-mail till a he/she gets a

good product.

Advantages of Ecommerce B2C Model:-

The advantages of using Ecommerce B2C Model

is

➢ Time flexibility

➢ Reduces operational costs

➢ Less investments and good ROI

➢ Easy and comfort shopping

➢ No hassles of middlemen

➢ Global Reach

Disadvantages of Ecommerce B2C Model:-

➢ Low conversion rates

➢ Technical Glitches

➢ High risks

➢ More competition

➢ Security threats