What is Behavioural Communication Final Ppt

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What is Behavioural Communication Behavioral Communication is a psychological construct that addresses people's use of day-to-day behaviors as a form of communication. It refers to people's tendency to express feelings, needs, and thoughts by means of indirect messages and behavioral impacts. Behavioural Communication thus provides a conceptual framework to account for many instances of day-to-day behavior from communication standpoint . Behavioral Communication is defined as a variable of individual differences concerning the use of behaviors. Basically, any behavior (or its absence when one is expected) may be judged as communicative if it has the intent to convey a message .stances of day-to-day behavior from communication standpoint

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Transcript of What is Behavioural Communication Final Ppt

Page 1: What is Behavioural Communication Final Ppt

What is Behavioural Communication

•Behavioral Communication is a psychological construct that addresses people's use of day-to-day behaviors as a form of communication.• It refers to people's tendency to express feelings, needs, and thoughts by means of indirect messages and behavioral impacts.

• Behavioural Communication thus provides a conceptual framework to account for many instances of day-to-day behavior from communication standpoint .

•Behavioral Communication is defined as a variable of individual differences concerning the use of behaviors.

•Basically, any behavior (or its absence when one is expected) may be judged as communicative if it has the intent to convey a message .stances of day-to-day behavior from communication standpoint

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The construct of behavioral communication is conceived as a variable of Individual differences. 

This means that some people more than others tend to engage in behavioral communication in spite of the plausible alternatives of using verbal communication.

Any behavior (or its absence when one is expected) may be judged as communicative if it has the intent to convey a message.

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SCOPE

When we communicate, we don't actually swap ideas, we swap symbols that stand for ideas.

Words are just symbols that do not have inherent meaning; we simply use them in certain ways to convey an idea or give it a meaning, and no two people use the same word in the same sense at all instances.

The symbols attached to these words are a function of who we are, our social upbringing and culture.

Our personal communication skills would be largely dependant on our cultural background and unique histories.

As a result, there is a real possibility that when two of us get together there are chances that we are less effective at communicating with each other than we would like.

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DIFFERENT TYPES OF COMMUNICATION BEHAVIOUR

There are a variety of ways of behaving when we are communicating with others.

The appropriate choice of behaviour is vitally important if we are to communicate effectively.  

There are 4 different types of behaviour:•     Aggressive•     Submissive•     Avoidance•      Assertive

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Aggressive behaviour

offends or isolates someone else’s rights. It is a showing, perhaps both physically and verbally,

of anger or dominance. It can be an automatic reaction or a one-off reaction

to a particularly sensitive or threatening situation. Aggression can sometimes be an expression of fear,

lack of self-esteem, or inability to control a situation in any other way.

Aggression places the rights of the aggressor above the rights of the other party and avoids responsibility.

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Avoidance  behaviour

sometimes used to evade any confrontation. It ignores the isolation of rights and responsibilities

through fear of the consequences or because you don’t wish to be bothered with the consequences.

People can become very adept at avoiding uncomfortable situations.

through refusal to recognize the problem or by deliberately side stepping confrontational situations.

 Avoidance can be displayed in many ways. refusing to get a diagnostic test, not answering the

phone to certain people or avoiding socialising in a certain place.

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Submissive behaviour

Submissive or accommodating behaviour lets you reduce anxiety, guilt or fear by letting your views or thoughts be misconstrued.

 We often experience an immediate pleasant effect from pleasing others and not ‘rocking the boat’ as we see it.

 This type of behaviour is often shown in not wanting to say “no” to unreasonable requests.

 Submissive behaviour often leads to a build up of resentment which can show itself in loss of self-esteem or an eventual aggressive outburst.

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Assertive Behaviour

Many may associate the word with aggression or manipulation.

A method of getting what you want at the expense of others.

Assertive behaviour is often thought of as a Win Win situation where both parties in the communication process benefit from increased effectiveness.

Assertive behaviour means stating your own feelings whilst acknowledging the other person’s point of view.

 It involves clear and steady communication, standing up for your rights and beliefs, whilst looking for ways to resolve possible problems.