What Every Leader Needs to Know about...

What Every Leader Needs to Know

about COACHING!

KARLA REISS, CERTIFIED PROFESSIONAL COACH

PRESIDENT, THE CHANGE PLACE, LLC303-530-9699

WWW.THECHANGEPLACE.COM

[email protected]

©2011. The Change Place, LLC

“You will never maximize your potential in any area without coaching.

It is impossible. You may be good. You may even be better than everyone else. But without outside input you will never be

as good as you could be.” ~ Andy Stanley, The Next Generation Leader

“You don’t need coaching for ordinary results.”

~ Robert Hargrove


TODAY’S SESSION

DEFINING COACHING

MYTHS ABOUT COACHING

WHAT IS A COACHING MINDSET

COACHING IMPACTS STUDENT ACHIEVEMENT

COACHING PROGRAM GUIDELINES

A NEW VISION FOR COACHING


DEFINING COACHING

If there’s content... its not coaching!

Coaching is a PEOPLE PROCESS.

Coaching IS the change process!


DEFINING COACHING

Coaching is an inside-out change process, for changing...

• thoughts

• beliefs

• actions

Coaching addresses & shifts resistance


COACHING MINDSET

= SUCCESSFUL CHANGE!


+ COACHING SKILL SET

INTERNATIONAL ASSOCIATION OF COACHING

“Coaching is a transformative process

for personal and professional awareness, discovery and growth.”


INTERNATIONAL COACHING FEDERATION

Coaching is an ongoing relationship which focuses on client taking action toward the realization of their visions, goals or desires.

Coaching uses a process of inquiry and personal discovery to build the client’s level of awareness and responsibility and provides the client with structure, support and feedback.

The coaching process helps clients define and achieve professional and personal goals faster and with more ease than would be possible otherwise.


PROFESSIONAL COACHING COMPETENCIES

• Define what a coach needs to know• Define how a coach interacts • Create standards for coaches

everywhere• Assures the public coaches have skill and

competence• Maintain professional ethics


ICF PROFESSIONAL COACHING COMPETENCIES

A. Setting the Foundation

1. Meeting ethical guidelines and professional standards

2. Establishing the coaching agreement

B. Co-creating the Relationship 3. Establishing trust and intimacy 4. Coaching Presence


ICF PROFESSIONAL COACHING COMPETENCIES

C. Communicating Effectively 5. Active Listening 6. Powerful Questioning

7. Direct Communication

D. Facilitating Learning and Results 8. Creating Awareness 9. Designing Actions 10. Planning & Goal Setting 11. Managing Progress & Accountability


PROFESSIONAL COACHING IS...

psychotherapy & counseling+ human potential studies+ brain research+ sports psychology+ personal development trends+ organizational development+ adult learning+ metaphysics= Field of Professional Coaching!

Add them up and you have a method for partnering with people for success!

A result of advances in…


COACHING IS...

A PROCESS A MINDSET A SKILL SET

A PARTNERSHIPA RELATIONSHIP

A LEADERSHIP STYLE A COMMUNICATION STYLE

AN ATTITUDE OF POSSIBILITYA CHANGE MANAGEMENT STRATEGY

A CONTINUOUS IMPROVEMENT STRATEGY

A SET OF SPECIFIC SKILLS AND TECHNIQUES



COACHING IS ABOUT CONTENT... NO!

YOU NEED EXPERIENCE IN THE COACHEE’S FIELD... NO!

COACHING IS FOR PEOPLE UNDER-PERFORMING ON THE JOB... NO! IT BENEFITS EVERYONE!

COACHING IS IMPOSSIBLE IF I AM SUPERVISING SOMEONE... NO!

©2011. The Change Place, LLC©2011. The Change Place, LLC


ALL YOU NEED TO KNOW IS ASK QUESTIONS & LISTEN... NO! THERE ARE DOZENS OF SKILLS & TECHNIQUES

COACHING IS EASY... NO! EVERY PERSON IS DIFFERENT.

COACHING AND MENTORING ARE THE SAME... NOT AT ALL!


COACHING & MENTORING DIFFER!

Coaching MentoringExperience in the novice’s role is not required nor used

Has experience in the novice’s role and uses it

Challenges the novice to question beliefs, thoughts

Does not focus on inner thoughts and beliefs

Guides from coaching skill and knowledge of change Guides from work experience

Helps novice be successful in new role Helps novice feel comfortable in new role

Coach and coachee develop action plans

Mentor and novice discuss challenges

Coachee is held accountable Accountability is not expected

COACHING & MENTORING ARE NOT INTERCHANGEABLE TERMS!


DEVELOPING A COACHING MINDSET

Think Like a Coach!

• All people possess greatness.• All people have infinite potential. • No one is broken or needs fixing. • We are all a work in progress. • The coachee has the answer within. • Every thought and action is a choice.


COACHING IMPACTS STUDENT ACHIEVEMENT!

Grades 3 & 6 special needs students - 8-12% increase

Grade 3 Math - 8% increase

Grade 3 Reading - 12% increase

Grade 3 Writing - 14% increase

Grade 6 Math - 8% increase

Grade 6 Reading - 5% increase

Grade 6 Writing - 4% increase

PER UPPER CANADA DISTRICT SCHOOL BOARD


COACHING IMPACTS LEADERSHIP & CULTURE

Positive results for Leaders๏ Leaders are not telling staff what to do

or how to do it.

๏ Leaders are better listeners.

๏ Leaders are asking questions vs giving advice.

๏ Leaders feel less pressured to know the answers.

PER UPPER CANADA DISTRICT SCHOOL BOARD©2011. The Change Place, LLC

COACHING IMPACTS LEADERSHIP & CULTURE

Positive Results for Students & Staff

๏ Guiding students to make choices vs telling what they should do.

๏ All conversations are goal oriented.

๏ Staff are more reflective of practice & its impact on student learning.

PER UPPER CANADA DISTRICT SCHOOL BOARD


A NEW VISION FOR COACHING

Coaching as a systemic whole-school reform process.

๏ Central Office Leaders

๏ Principals

๏ Instructional coaches

๏ Teachers

Everyone knows how to coach from the boardroom to the classroom

©2011. The Change Place, LLC©2011. The Change Place, LLC

THINK ABOUT...

Is your coach training aligned with Professional definitions?

What changes need to be made to enhance your coach prep program?



CONFIDENTIALITY... ALWAYS

COMMUNICATE WHAT COACHING IS AND IS NOT

DO NOT OFFER COACHING ONLY TO PEOPLE UNDER-PERFORMING

FOCUS TRAINING ON COACHING MINDSET & SKILL SET VS CONTENT



TREAT COACHING AS A PERK NOT A

PUNISHMENT

PROVIDE SUFFICIENT TRAINING &

GUIDANCE

DON’T LIMIT COACHING TO

INSTRUCTIONAL COACHES ONLY


Typical Roadblocks to Successful Coaching

Lack of common definition of coaching

Lack of common understanding

Confusion of the role

Insufficient training

Lack of skilled support

Belief that coaching is punitive


Typical Roadblocks to Successful Coaching

Lack of experience

Lack of knowledge

✴ Coaching inspires.

✴ Coaching builds courage.

✴ Coaching is a mindset of possibility!

✴ Coaching focuses on action & results.


“SHIFT FROM COMMANDER TO COACH.

LEADERS MUST ADAPT THEIR SKILL SETS TO BEGIN COACHING

AND DEVELOPING NEW CAPABILITIES IN THE

ORGANIZATION.”


~ KEITH MCFARLAND, THE BREAKTHROUGH COMPANY

THANK YOU!

Karla Reiss, President THE CHANGE PLACE, LLC

How can I help you?

contact me...

[email protected]

www.thechangeplace.com

POWERful Coaching for Powerful Results™ certification training

CKEY; Coaching Kids; Empowering Youth™ 2-day teacher training

Star Workplace™ organizational audits


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