Lori Mestrelmestreillinoisedu

University of Illinois at Urbana-Champaign

What About Mainstream

Librarians Serving

Diverse Populations

Spectrum of the FutureNational Diversity In Libraries Joint ConferenceOctober 3 2008

Issues at Hand

Preparation and Training of Librarians to Serve Diverse Populations

Getting Started

Isolation and Support Issues

bull Selected librarians serving diverse populations (45 questions with open ended options)

Response rate 44 out of 123 = 357 bull All accredited US Library Schools

Response rate 25 out of 49= 51

Surveys

bull Interviewed 15 of the librarians from the survey = 27

Interviews

bull Reflection of Diversity in Library Mission and Strategic Plans

bull Time it took to locate diversity at the Library Web Page

bull Evidence of Diversity Committees

Web Page Evaluation of 123 ARL Libraries

Ethnicity

Other = mostly biracial

Citations from comments made for this slide

American Library Association Credentialed Librarians by Type of Employment and RaceEthnicity 2001-2004

Average http[wwwalaorgalaorsdiversitycountsacs2005_aladiversity1pdf

Saye Jerry D and Katherine M Wisser Students (Chicago Association for Library and Information

Science Education 2003)

Issues at Hand

Preparation and Training of Librarians to Serve Diverse Populations

Getting Started

Isolation and Support Issues

bull Selected librarians serving diverse populations (45 questions with open ended options)

Response rate 44 out of 123 = 357 bull All accredited US Library Schools

Response rate 25 out of 49= 51

Surveys

bull Interviewed 15 of the librarians from the survey = 27

Interviews

bull Reflection of Diversity in Library Mission and Strategic Plans

bull Time it took to locate diversity at the Library Web Page

bull Evidence of Diversity Committees

Web Page Evaluation of 123 ARL Libraries

Ethnicity

Other = mostly biracial

Citations from comments made for this slide

American Library Association Credentialed Librarians by Type of Employment and RaceEthnicity 2001-2004

Average http[wwwalaorgalaorsdiversitycountsacs2005_aladiversity1pdf

Saye Jerry D and Katherine M Wisser Students (Chicago Association for Library and Information

Science Education 2003)

bull Selected librarians serving diverse populations (45 questions with open ended options)

Response rate 44 out of 123 = 357 bull All accredited US Library Schools

Response rate 25 out of 49= 51

Surveys

bull Interviewed 15 of the librarians from the survey = 27

Interviews

bull Reflection of Diversity in Library Mission and Strategic Plans

bull Time it took to locate diversity at the Library Web Page

bull Evidence of Diversity Committees

Web Page Evaluation of 123 ARL Libraries

Ethnicity

Other = mostly biracial

Citations from comments made for this slide

American Library Association Credentialed Librarians by Type of Employment and RaceEthnicity 2001-2004

Average http[wwwalaorgalaorsdiversitycountsacs2005_aladiversity1pdf

Saye Jerry D and Katherine M Wisser Students (Chicago Association for Library and Information

Science Education 2003)

Ethnicity

Other = mostly biracial

Citations from comments made for this slide

American Library Association Credentialed Librarians by Type of Employment and RaceEthnicity 2001-2004

Average http[wwwalaorgalaorsdiversitycountsacs2005_aladiversity1pdf

Saye Jerry D and Katherine M Wisser Students (Chicago Association for Library and Information

Science Education 2003)

Finding Diversity Librarians

Where are

They

Web Page Analysis

Libraries with Diversity in Mission StatementStrategic Plan

Libraries with a Diversity Committee

Time it took to find ldquodiversityrdquo on the library website (5-15 minutes)

Librarian for MulticulturalDiversityOutreach

Library pages where diversity was not found

Suggestions

Make diversitymulticulturalism visible from your web pagebull About Pages (diversity mission

statements committee reports)bull Directories (staff and subject)bull Searches (include relevant

diversity metatags)

Help make it clear who to contact regarding diversity connections

Toronto Public Library

httpwwwuwmeduLibrariesmulticultural

Web Page Analysis

Libraries with Diversity in Mission StatementStrategic Plan

Libraries with a Diversity Committee

Time it took to find ldquodiversityrdquo on the library website (5-15 minutes)

Librarian for MulticulturalDiversityOutreach

Library pages where diversity was not found

Suggestions

Make diversitymulticulturalism visible from your web pagebull About Pages (diversity mission

statements committee reports)bull Directories (staff and subject)bull Searches (include relevant

diversity metatags)

Help make it clear who to contact regarding diversity connections

Toronto Public Library

httpwwwuwmeduLibrariesmulticultural

Suggestions

Make diversitymulticulturalism visible from your web pagebull About Pages (diversity mission

statements committee reports)bull Directories (staff and subject)bull Searches (include relevant

diversity metatags)

Help make it clear who to contact regarding diversity connections

Toronto Public Library

httpwwwuwmeduLibrariesmulticultural

httpwwwuwmeduLibrariesmulticultural

httpwwwlibraryuiuceduugldiversity

httpinternallibraryucsceducommlaucdiversity

Current Roles

Diversity Librarians Subject Specialists

Outreach

78 of 107 ARL Libraries

14 of 107 ARL Libraries

New Term

A Need for All Librarians To Be Culturally Competent

Barrie Public Library Ontario

362 of the respondents were the first ones in the

position

59 felt that the search ctte

wasnrsquot necessarily looking for

anyone with this type of

experience

426 felt isolated

391 felt they had to try to fit into

the environment

Status

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

Did you believe that you had all of the qualifications skills and experiences that were asked for in this position

Hiring Data

What made you the most qualified for this job In Percentages

Hiring Data

ldquoNot sure The position is still being developed and the expectations

change with the goals of the library and the universityrdquo

ldquoI really was not sure since it hadnrsquot

been done before

ldquoI have been able to make my strong attributes work for this position but I do wonder if the position had been advertised

originally if I would have met all the qualificationsrdquo

Interview Comments-Did you feel you were qualified

Library School Preparation

872 entered library school not thinking about a career in

multicultural librarianship

Did your Library School program prepare you to work with multiple constituencies

Library School Data

Diversity Preparation

Did your library school offer a specific course in multicultural librarianship (or something similar)

From the Librarian Survey

Library School Data

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

255

128

404

85128

05

1015202530354045

Required Elective Elements in every course

Both required and elements

in every course

As elective and elements in every course

How should multicultural librarianship be part of the curriculum

Library School Data

Diversity Training

Diversity Program

ming

Diversity Committ

ee

Diversity Outreach

Residency Programs

Library Strategies

Getting Started How Do I Learn to

Work with diverse cultures

Initiate coordinate and expand diversity-related programs at my library

and institution

Gain an entreacutee as liaison to the various diverse populations

Better prepare all librarians to be

culturally competent

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

A Need for All Librarians To Be Culturally Competent

Barrie Public Library Ontario

362 of the respondents were the first ones in the

position

59 felt that the search ctte

wasnrsquot necessarily looking for

anyone with this type of

experience

426 felt isolated

391 felt they had to try to fit into

the environment

Status

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

Did you believe that you had all of the qualifications skills and experiences that were asked for in this position

Hiring Data

What made you the most qualified for this job In Percentages

Hiring Data

ldquoNot sure The position is still being developed and the expectations

change with the goals of the library and the universityrdquo

ldquoI really was not sure since it hadnrsquot

been done before

ldquoI have been able to make my strong attributes work for this position but I do wonder if the position had been advertised

originally if I would have met all the qualificationsrdquo

Interview Comments-Did you feel you were qualified

Library School Preparation

872 entered library school not thinking about a career in

multicultural librarianship

Did your Library School program prepare you to work with multiple constituencies

Library School Data

Diversity Preparation

Did your library school offer a specific course in multicultural librarianship (or something similar)

From the Librarian Survey

Library School Data

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

255

128

404

85128

05

1015202530354045

Required Elective Elements in every course

Both required and elements

in every course

As elective and elements in every course

How should multicultural librarianship be part of the curriculum

Library School Data

Diversity Training

Diversity Program

ming

Diversity Committ

ee

Diversity Outreach

Residency Programs

Library Strategies

Getting Started How Do I Learn to

Work with diverse cultures

Initiate coordinate and expand diversity-related programs at my library

and institution

Gain an entreacutee as liaison to the various diverse populations

Better prepare all librarians to be

culturally competent

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

362 of the respondents were the first ones in the

position

59 felt that the search ctte

wasnrsquot necessarily looking for

anyone with this type of

experience

426 felt isolated

391 felt they had to try to fit into

the environment

Status

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

Did you believe that you had all of the qualifications skills and experiences that were asked for in this position

Hiring Data

What made you the most qualified for this job In Percentages

Hiring Data

ldquoNot sure The position is still being developed and the expectations

change with the goals of the library and the universityrdquo

ldquoI really was not sure since it hadnrsquot

been done before

ldquoI have been able to make my strong attributes work for this position but I do wonder if the position had been advertised

originally if I would have met all the qualificationsrdquo

Interview Comments-Did you feel you were qualified

Library School Preparation

872 entered library school not thinking about a career in

multicultural librarianship

Did your Library School program prepare you to work with multiple constituencies

Library School Data

Diversity Preparation

Did your library school offer a specific course in multicultural librarianship (or something similar)

From the Librarian Survey

Library School Data

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

255

128

404

85128

05

1015202530354045

Required Elective Elements in every course

Both required and elements

in every course

As elective and elements in every course

How should multicultural librarianship be part of the curriculum

Library School Data

Diversity Training

Diversity Program

ming

Diversity Committ

ee

Diversity Outreach

Residency Programs

Library Strategies

Getting Started How Do I Learn to

Work with diverse cultures

Initiate coordinate and expand diversity-related programs at my library

and institution

Gain an entreacutee as liaison to the various diverse populations

Better prepare all librarians to be

culturally competent

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

Did you believe that you had all of the qualifications skills and experiences that were asked for in this position

Hiring Data

What made you the most qualified for this job In Percentages

Hiring Data

ldquoNot sure The position is still being developed and the expectations

change with the goals of the library and the universityrdquo

ldquoI really was not sure since it hadnrsquot

been done before

ldquoI have been able to make my strong attributes work for this position but I do wonder if the position had been advertised

originally if I would have met all the qualificationsrdquo

Interview Comments-Did you feel you were qualified

Library School Preparation

872 entered library school not thinking about a career in

multicultural librarianship

Did your Library School program prepare you to work with multiple constituencies

Library School Data

Diversity Preparation

Did your library school offer a specific course in multicultural librarianship (or something similar)

From the Librarian Survey

Library School Data

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

255

128

404

85128

05

1015202530354045

Required Elective Elements in every course

Both required and elements

in every course

As elective and elements in every course

How should multicultural librarianship be part of the curriculum

Library School Data

Diversity Training

Diversity Program

ming

Diversity Committ

ee

Diversity Outreach

Residency Programs

Library Strategies

Getting Started How Do I Learn to

Work with diverse cultures

Initiate coordinate and expand diversity-related programs at my library

and institution

Gain an entreacutee as liaison to the various diverse populations

Better prepare all librarians to be

culturally competent

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

Did you believe that you had all of the qualifications skills and experiences that were asked for in this position

Hiring Data

What made you the most qualified for this job In Percentages

Hiring Data

ldquoNot sure The position is still being developed and the expectations

change with the goals of the library and the universityrdquo

ldquoI really was not sure since it hadnrsquot

been done before

ldquoI have been able to make my strong attributes work for this position but I do wonder if the position had been advertised

originally if I would have met all the qualificationsrdquo

Interview Comments-Did you feel you were qualified

Library School Preparation

872 entered library school not thinking about a career in

multicultural librarianship

Did your Library School program prepare you to work with multiple constituencies

Library School Data

Diversity Preparation

Did your library school offer a specific course in multicultural librarianship (or something similar)

From the Librarian Survey

Library School Data

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

255

128

404

85128

05

1015202530354045

Required Elective Elements in every course

Both required and elements

in every course

As elective and elements in every course

How should multicultural librarianship be part of the curriculum

Library School Data

Diversity Training

Diversity Program

ming

Diversity Committ

ee

Diversity Outreach

Residency Programs

Library Strategies

Getting Started How Do I Learn to

Work with diverse cultures

Initiate coordinate and expand diversity-related programs at my library

and institution

Gain an entreacutee as liaison to the various diverse populations

Better prepare all librarians to be

culturally competent

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

What made you the most qualified for this job In Percentages

Hiring Data

ldquoNot sure The position is still being developed and the expectations

change with the goals of the library and the universityrdquo

ldquoI really was not sure since it hadnrsquot

been done before

ldquoI have been able to make my strong attributes work for this position but I do wonder if the position had been advertised

originally if I would have met all the qualificationsrdquo

Interview Comments-Did you feel you were qualified

Library School Preparation

872 entered library school not thinking about a career in

multicultural librarianship

Did your Library School program prepare you to work with multiple constituencies

Library School Data

Diversity Preparation

Did your library school offer a specific course in multicultural librarianship (or something similar)

From the Librarian Survey

Library School Data

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

255

128

404

85128

05

1015202530354045

Required Elective Elements in every course

Both required and elements

in every course

As elective and elements in every course

How should multicultural librarianship be part of the curriculum

Library School Data

Diversity Training

Diversity Program

ming

Diversity Committ

ee

Diversity Outreach

Residency Programs

Library Strategies

Getting Started How Do I Learn to

Work with diverse cultures

Initiate coordinate and expand diversity-related programs at my library

and institution

Gain an entreacutee as liaison to the various diverse populations

Better prepare all librarians to be

culturally competent

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

ldquoNot sure The position is still being developed and the expectations

change with the goals of the library and the universityrdquo

ldquoI really was not sure since it hadnrsquot

been done before

ldquoI have been able to make my strong attributes work for this position but I do wonder if the position had been advertised

originally if I would have met all the qualificationsrdquo

Interview Comments-Did you feel you were qualified

Library School Preparation

872 entered library school not thinking about a career in

multicultural librarianship

Did your Library School program prepare you to work with multiple constituencies

Library School Data

Diversity Preparation

Did your library school offer a specific course in multicultural librarianship (or something similar)

From the Librarian Survey

Library School Data

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

255

128

404

85128

05

1015202530354045

Required Elective Elements in every course

Both required and elements

in every course

As elective and elements in every course

How should multicultural librarianship be part of the curriculum

Library School Data

Diversity Training

Diversity Program

ming

Diversity Committ

ee

Diversity Outreach

Residency Programs

Library Strategies

Getting Started How Do I Learn to

Work with diverse cultures

Initiate coordinate and expand diversity-related programs at my library

and institution

Gain an entreacutee as liaison to the various diverse populations

Better prepare all librarians to be

culturally competent

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

Library School Preparation

872 entered library school not thinking about a career in

multicultural librarianship

Did your Library School program prepare you to work with multiple constituencies

Library School Data

Diversity Preparation

Did your library school offer a specific course in multicultural librarianship (or something similar)

From the Librarian Survey

Library School Data

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

255

128

404

85128

05

1015202530354045

Required Elective Elements in every course

Both required and elements

in every course

As elective and elements in every course

How should multicultural librarianship be part of the curriculum

Library School Data

Diversity Training

Diversity Program

ming

Diversity Committ

ee

Diversity Outreach

Residency Programs

Library Strategies

Getting Started How Do I Learn to

Work with diverse cultures

Initiate coordinate and expand diversity-related programs at my library

and institution

Gain an entreacutee as liaison to the various diverse populations

Better prepare all librarians to be

culturally competent

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

Did your Library School program prepare you to work with multiple constituencies

Library School Data

Diversity Preparation

Did your library school offer a specific course in multicultural librarianship (or something similar)

From the Librarian Survey

Library School Data

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

255

128

404

85128

05

1015202530354045

Required Elective Elements in every course

Both required and elements

in every course

As elective and elements in every course

How should multicultural librarianship be part of the curriculum

Library School Data

Diversity Training

Diversity Program

ming

Diversity Committ

ee

Diversity Outreach

Residency Programs

Library Strategies

Getting Started How Do I Learn to

Work with diverse cultures

Initiate coordinate and expand diversity-related programs at my library

and institution

Gain an entreacutee as liaison to the various diverse populations

Better prepare all librarians to be

culturally competent

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

Did your library school offer a specific course in multicultural librarianship (or something similar)

From the Librarian Survey

Library School Data

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

255

128

404

85128

05

1015202530354045

Required Elective Elements in every course

Both required and elements

in every course

As elective and elements in every course

How should multicultural librarianship be part of the curriculum

Library School Data

Diversity Training

Diversity Program

ming

Diversity Committ

ee

Diversity Outreach

Residency Programs

Library Strategies

Getting Started How Do I Learn to

Work with diverse cultures

Initiate coordinate and expand diversity-related programs at my library

and institution

Gain an entreacutee as liaison to the various diverse populations

Better prepare all librarians to be

culturally competent

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

Did you intentionally seek a position dedicated to multiculturaldiversity services

In Percentages

Hiring Data

255

128

404

85128

05

1015202530354045

Required Elective Elements in every course

Both required and elements

in every course

As elective and elements in every course

How should multicultural librarianship be part of the curriculum

Library School Data

Diversity Training

Diversity Program

ming

Diversity Committ

ee

Diversity Outreach

Residency Programs

Library Strategies

Getting Started How Do I Learn to

Work with diverse cultures

Initiate coordinate and expand diversity-related programs at my library

and institution

Gain an entreacutee as liaison to the various diverse populations

Better prepare all librarians to be

culturally competent

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

255

128

404

85128

05

1015202530354045

Required Elective Elements in every course

Both required and elements

in every course

As elective and elements in every course

How should multicultural librarianship be part of the curriculum

Library School Data

Diversity Training

Diversity Program

ming

Diversity Committ

ee

Diversity Outreach

Residency Programs

Library Strategies

Getting Started How Do I Learn to

Work with diverse cultures

Initiate coordinate and expand diversity-related programs at my library

and institution

Gain an entreacutee as liaison to the various diverse populations

Better prepare all librarians to be

culturally competent

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

Diversity Training

Diversity Program

ming

Diversity Committ

ee

Diversity Outreach

Residency Programs

Library Strategies

Getting Started How Do I Learn to

Work with diverse cultures

Initiate coordinate and expand diversity-related programs at my library

and institution

Gain an entreacutee as liaison to the various diverse populations

Better prepare all librarians to be

culturally competent

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

Getting Started How Do I Learn to

Work with diverse cultures

Initiate coordinate and expand diversity-related programs at my library

and institution

Gain an entreacutee as liaison to the various diverse populations

Better prepare all librarians to be

culturally competent

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

Establishing

relationships 22

Becoming a presence in

the librarycommu

nity 1715

Developing a plan of

action 20

Developing an

environment that

embraces diversity

10

Other 30

Most Challenging Aspect of

Job

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

Gaining an Entreacutee 205

Socially Accepted

Norms 23

Other 181

Understanding Cultural

Nuances 205

Communication

227

Approachability 159

GreatestChallenges

Working with Diverse Cultures

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

Interview Comments

ldquoIt was my first

professional positionrdquoldquoI created the job and had to learn as I wentrdquo

ldquo I have been given the opportunity to vision the future of immigrant services for my library system I do that through a great staff a working knowledge of the research and best practices nationwide and through knowing and connecting to the communityrdquo

httpwwwolcorgdiversitybest_prachtml

httpwwwolcorgdiversitybest_prachtml

586 YES362 NO Yes

No

Hiring Data

Gaining an Entreacutee

Was there a previous person in this position

Gaining an Entreacutee

Find the Stakeholders

Get an Introduction

Prepare Promotional Materials

Become an Ally

Did you find it difficult to find relevant examples elsewhere of accomplishments plans programs of multiculturaldiversity librarians

Getting Started on the Job

Finding Information

Suggestions - Investigate

Relevant caucuses listservs committees

Conferences that focus on Diversity

Library and diversity websites

Literature

Libraries serving diverse populations

Further training and courses

Examples from Web Sites

Collection Development

httpwwwcdestatecouscdelibdiversityResources-Infohtm

Gaining an Entreacutee

Find the Stakeholders

Get an Introduction

Prepare Promotional Materials

Become an Ally

Did you find it difficult to find relevant examples elsewhere of accomplishments plans programs of multiculturaldiversity librarians

Getting Started on the Job

Finding Information

Suggestions - Investigate

Relevant caucuses listservs committees

Conferences that focus on Diversity

Library and diversity websites

Literature

Libraries serving diverse populations

Further training and courses

Examples from Web Sites

Collection Development

httpwwwcdestatecouscdelibdiversityResources-Infohtm

Did you find it difficult to find relevant examples elsewhere of accomplishments plans programs of multiculturaldiversity librarians

Getting Started on the Job

Finding Information

Suggestions - Investigate

Relevant caucuses listservs committees

Conferences that focus on Diversity

Library and diversity websites

Literature

Libraries serving diverse populations

Further training and courses

Examples from Web Sites

Collection Development

httpwwwcdestatecouscdelibdiversityResources-Infohtm

Suggestions - Investigate

Relevant caucuses listservs committees

Conferences that focus on Diversity

Library and diversity websites

Literature

Libraries serving diverse populations

Further training and courses

Examples from Web Sites

Collection Development

httpwwwcdestatecouscdelibdiversityResources-Infohtm

Examples from Web Sites

Collection Development

httpwwwcdestatecouscdelibdiversityResources-Infohtm

httpwwwcdestatecouscdelibdiversityResources-Infohtm

httphtmlulibcsuohioedubookreviews

httpwwwiflaorgVIIs32indexhtm

Lincoln Trails Regional Library System httpwwwlibrarydiversityinfo

httpwwwalaorgaladiversitydiversityonlinediversityonlinehtm

httpcarl-acrlorgigdials

httpwwwwebjunctionorgspanish

NLA Diversity Committee Blog httpnladiversityblogspotcom200512nla-diversity-committee-2006-07html

Illinois Cultural and Racial Diversity Blog httpwwwillinoislibrarydiversityblogspotcom

DiversityUCONN libraries blog httpucldiversityblogspotcom

Spectrum New Voicesyour library httpblogsalaorgspectrumphp

Diversity Librarianrsquos Network httpdiversitylibrariansnetworkblogspotcom

Diversity Blogs

httpucldiversityblogspotcom

httpwwwnmrlsorgdiversityblog

httpwwwnmrlsorgdiversityblog

Diversity connectsndash Colorado Library Diversity Summit Wiki httpdiversityconnectswetpaintcomt=anon

Diversity Wikis

Diversity Wikis

Library Diversity Wiki -ALAhttpwikisalaorgdiversityindexphpMain_Page

bull NMRLS Diversity Services httpnmrls-diversity-servicespbwikicomFrontPagelo=473b13ec

Culture Corner The UT Libraries Culture Corner is sponsored by the Libraries Diversity Committee and showcases titles from the Libraries collection related to the many dimensions of diversity

httpwwwlibutkedurefslifeofthemind

httpwwwlibutkedudiversityactivitiesoutreach07-08outreachhtml

Photo Exhibits Competitions Seminars

DisplaysBrown Bags

Multilingual Poetry Readings

Diversity Awards

The Library Diversity Committee annually recognizes an individual or group who has made a significant contribution to the Libraryrsquos Diversity program with the Annual Diversity Award

Obtain Library Support

Get Examples

(best practices research

colleagues)

Identify partners

Needs Assessment (internal

and external)

Develop Objective

s

Design Programs (using a

variety of methods)

Assess

Diversity Training Programs

Diversity awareness

Create a respectful

work environme

nt

Cross cultural

communication and nuances

Cultural competen

cy

Training

ldquoI was sitting in a meeting and we were talking about putting some photographs up in the room were all the computers are to put some pictures on the wall and break it up to beautify the wall So the person who was doing it said ldquoWersquore going to put pictures from the 1920srdquo So when they put pictures up there it was only white people and white men in the pictures and Irsquom like ldquookay am I the only one that sees this questionrdquo hellip

Diversity Should be Reflected and Visible

bull Handoutsbull Web Pagesbull Imagesbull Resources

Lori Mestrelmestreillinoisedu

A Need for Us All

University of Illinois at Urbana-Champaign

Support for the research funded by the Research and Publication Committee of the University of Illinois at Urbana-Champaign Library

Lori Mestrelmestreillinoisedu

Multilingual Poetry Readings

Diversity Awards

The Library Diversity Committee annually recognizes an individual or group who has made a significant contribution to the Libraryrsquos Diversity program with the Annual Diversity Award

Obtain Library Support

Get Examples

(best practices research

colleagues)

Identify partners

Needs Assessment (internal

and external)

Develop Objective

s

Design Programs (using a

variety of methods)

Assess

Diversity Training Programs

Diversity awareness

Create a respectful

work environme

nt

Cross cultural

communication and nuances

Cultural competen

cy

Training

ldquoI was sitting in a meeting and we were talking about putting some photographs up in the room were all the computers are to put some pictures on the wall and break it up to beautify the wall So the person who was doing it said ldquoWersquore going to put pictures from the 1920srdquo So when they put pictures up there it was only white people and white men in the pictures and Irsquom like ldquookay am I the only one that sees this questionrdquo hellip

Diversity Should be Reflected and Visible

bull Handoutsbull Web Pagesbull Imagesbull Resources

Lori Mestrelmestreillinoisedu

A Need for Us All

University of Illinois at Urbana-Champaign

Support for the research funded by the Research and Publication Committee of the University of Illinois at Urbana-Champaign Library

Lori Mestrelmestreillinoisedu

Diversity Awards

The Library Diversity Committee annually recognizes an individual or group who has made a significant contribution to the Libraryrsquos Diversity program with the Annual Diversity Award

Obtain Library Support

Get Examples

(best practices research

colleagues)

Identify partners

Needs Assessment (internal

and external)

Develop Objective

s

Design Programs (using a

variety of methods)

Assess

Diversity Training Programs

Diversity awareness

Create a respectful

work environme

nt

Cross cultural

communication and nuances

Cultural competen

cy

Training

ldquoI was sitting in a meeting and we were talking about putting some photographs up in the room were all the computers are to put some pictures on the wall and break it up to beautify the wall So the person who was doing it said ldquoWersquore going to put pictures from the 1920srdquo So when they put pictures up there it was only white people and white men in the pictures and Irsquom like ldquookay am I the only one that sees this questionrdquo hellip

Diversity Should be Reflected and Visible

bull Handoutsbull Web Pagesbull Imagesbull Resources

Lori Mestrelmestreillinoisedu

A Need for Us All

University of Illinois at Urbana-Champaign

Support for the research funded by the Research and Publication Committee of the University of Illinois at Urbana-Champaign Library

Lori Mestrelmestreillinoisedu

Obtain Library Support

Get Examples

(best practices research

colleagues)

Identify partners

Needs Assessment (internal

and external)

Develop Objective

s

Design Programs (using a

variety of methods)

Assess

Diversity Training Programs

Diversity awareness

Create a respectful

work environme

nt

Cross cultural

communication and nuances

Cultural competen

cy

Training

ldquoI was sitting in a meeting and we were talking about putting some photographs up in the room were all the computers are to put some pictures on the wall and break it up to beautify the wall So the person who was doing it said ldquoWersquore going to put pictures from the 1920srdquo So when they put pictures up there it was only white people and white men in the pictures and Irsquom like ldquookay am I the only one that sees this questionrdquo hellip

Diversity Should be Reflected and Visible

bull Handoutsbull Web Pagesbull Imagesbull Resources

Lori Mestrelmestreillinoisedu

A Need for Us All

University of Illinois at Urbana-Champaign

Support for the research funded by the Research and Publication Committee of the University of Illinois at Urbana-Champaign Library

Lori Mestrelmestreillinoisedu

Diversity awareness

Create a respectful

work environme

nt

Cross cultural

communication and nuances

Cultural competen

cy

Training

ldquoI was sitting in a meeting and we were talking about putting some photographs up in the room were all the computers are to put some pictures on the wall and break it up to beautify the wall So the person who was doing it said ldquoWersquore going to put pictures from the 1920srdquo So when they put pictures up there it was only white people and white men in the pictures and Irsquom like ldquookay am I the only one that sees this questionrdquo hellip

Diversity Should be Reflected and Visible

bull Handoutsbull Web Pagesbull Imagesbull Resources

Lori Mestrelmestreillinoisedu

A Need for Us All

University of Illinois at Urbana-Champaign

Support for the research funded by the Research and Publication Committee of the University of Illinois at Urbana-Champaign Library

Lori Mestrelmestreillinoisedu

ldquoI was sitting in a meeting and we were talking about putting some photographs up in the room were all the computers are to put some pictures on the wall and break it up to beautify the wall So the person who was doing it said ldquoWersquore going to put pictures from the 1920srdquo So when they put pictures up there it was only white people and white men in the pictures and Irsquom like ldquookay am I the only one that sees this questionrdquo hellip

Diversity Should be Reflected and Visible

bull Handoutsbull Web Pagesbull Imagesbull Resources

Lori Mestrelmestreillinoisedu

A Need for Us All

University of Illinois at Urbana-Champaign

Support for the research funded by the Research and Publication Committee of the University of Illinois at Urbana-Champaign Library

Lori Mestrelmestreillinoisedu

Lori Mestrelmestreillinoisedu

A Need for Us All

University of Illinois at Urbana-Champaign

Support for the research funded by the Research and Publication Committee of the University of Illinois at Urbana-Champaign Library

Lori Mestrelmestreillinoisedu