ANOTHERCOMPETITIONTO WIN£75AMAZONVOUCHERS!

WIRE FREE

NEWSChristmas Edition 12 • December 2015

Learning from Kriss...Listening to Kriss Akabusi tell thestory of how Great Britain previouslylost to the Americans, and decided tochange the way they did things inorder to win 4 x 400 metres raceduring the 1992 Olympics in Tokyo,resonates with WFP. After listening toour customers issues and concerns,next year, as well as our classiccontract, we’ll be offering moreoptions to improve your cover.

youtu.be/y67YhdpEDvk

On a self indulgent note we were 12 yearsold in November, so we celebrated with asmall cake in a typically low-key way, thenback to work… Thank you to those thatsent congratulations!

New for 2016We will be launching new maintenancechoices for 2016 and are in the final stagesof formulating what is included within eachpackage. See the Top Tips page for more info.

Call us on: 01277 724779www.w-fp.co.uk

Complete

our ‘Christmas word sear

ch’

overleaf for the c

hance

to win a

£75AMAZON

VOUCHER!We will also donate£3.00 to yourselected charity forEVERY ENTRYwe receiveper customer.

Call us on: 01277 724779www.w-fp.co.uk

WIRE FREE NEWS

Your name: .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Your email: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Your telephone number: .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Please tick which charity you

would like us to donate £3.00 to: � � �

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Last month’scrossword answers:

ANGELBLANKETSCHESTNUTSFAMILYHOPEPRESENTROASTINGSLEIGHWHITEBAUBLESBRUSSELSCHRISTMASFIREJINGLEREDRUDOLFTINSELBELLS

CELESTIALDECORATIONFRAGRANCELOVEREINDEERSLEDGETRADITIONAL

Word Search CompetitionGive it a crack and send it in. Even if you don’t win,we’ll donate £3 to your chosen charity for Christmas.

The first correct, completed word search in our hands willreceive a £75 AMAZON GIFT CERTIFICATE! QUICK, GET SEARCHING!

Either send us your copy, scan it or take a photo on your mobile and emailit to us at feedback@w-fp.co.uk. Please fill in the required details below, andtick your choice of charity - either The J’s Hospice, Cardiomyopathy UK or Marie Curieand we’ll give them £3.00 FOR EVERY ENTRY RECEIVED. Competition closes 20/12/2015.

You can help by letting us k

now what you

like or don’t like too - we really are list

ening,

just email us: feedback@w-fp.co.uk

or complete our feedback form online:

www.w-fp.co.uk/contacts

@WORKDaisy Richardson is ourapprentice service desk operator andChristmas fanatic, therefore it seemedonly right to introduce her to you inthe Christmas edition of the WFN.

Daisy has been innovating and improvingour processes as part of her apprenticeship,as well as supporting the service desk team,speaking to our lovely customers, arrangingbookings and call-outs. Last month, Juliefrom Bartech reported that “Daisy’s excellentcommunication is a good reflection of WFP”,starting as she intends to go on.

Q1. If you were stuck on a desert islandand could only bring three thingswith you what would they be?A hammock, my phone and a box ofeverlasting ice.

Q2. If you could have a superpower whatwould it be and why?‘Christmas Girl’ – because I looooooveChristmas sooooo much!

Q3. If there were a movie about your life,who would play you and why? It would be a Disney film and I wouldbe The Little Mermaid.

Q4. What was the last gift you gave?I gave a mug with a picture of me onto a friend that was going to university(which was nice!).

Q5. Who do you followon Twitter and why?I have a twitter accountbut don’t use it!

WFP’s culture: As a business we believe indoing things properly; for our customersand also for our colleagues. We really wantall our people to be happy in what theydo. To support this, we promote continual,individual, development and promotehonest debate on how to improve ourservices to our customers.

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Last month’scrossword answers:

Top Tips - Cut out & keep guide:‘New Maintenance Packages for 2016’...

When renewing your maintenance contract we will be offering you more choice than ever before

including monthly payment plans on selected maintenance packages.

The WFP referral program:Simply refer a friend to WFP and you will BOTH

receive a £25 Amazon gift certificate*

Visit www.w-fp.co.uk/referralfor more details and full T&C’s:

Call us on: 01277 724779www.w-fp.co.uk

Like us on Facebook@wfptweets

* T&C’sapply

Cover

Basic

Basic Plus+

Premium

Premium Plus+

Which means that

Benefit from cover for the minimum level ofsupport to comply with the legal requirements

at an affordable monthly subscription.

Easy budgeting for your call-outs. Audibility test on fire alarms.

Risk assessment on intruder alarms. Operational requirements review for CCTV.

You can budget your call-outs and include yourlegally required fire risk assessment.

Totally worry free maintenance and supportat a fixed monthly subscription.

Description

Statutory maintenanceof fire and security systems.

In addition to Basic, Basic Plus+includes four1 call-outs,

audibility test andfull system review.

In addition to Basic Plus+,Premium includes double

call-out allowance2 and annual fire risk assessment.

In addition to Premium; Premium Plus+ includes all

call-outs and parts3

Packs

Call-out Pack 1

Call-out Pack 2

Fire Safety Pack

Description

Four call-outs

Eight call-outs

Fire Risk Assessment and Wardentraining pack, including fire

extinguisher training.

1 Basic Plus+ cover includes up to one call-out per three months within normal working hours. 2 Premium cover includes up to two call-outs per three months withinnormal working hours. 3 Premium Plus+ cover includes all call-outs at any time and all parts after a dilapidation report visit which will report on any parts that would beexcluded from the cover. The report will be completed within 30 days of the first visit of the maintenance contract. Full details of the terms can be found on our quotation.

Some disciplines of maintenance are limited such as sprinklers, dry risers, hydrants and hose reels. Call-outs are based upon a visit to site and one hour on site.

Which means that

Helping you plan for call-outs, this handy packcan help keep control of your budgets.

You can plan your budgets for the year.

Meets your legal requirement for a fire riskassessment and provides the training

for your staff and management.

Four Call

PACK

Eight Call

PACK

Fire Safety

PACK

Eight Call

PACK

Fire Safety

PACK

Four Call

PACK

Eight Call

PACK

Fire Safety

PACK

Four CallFour Call

Four Call

PACK

Eight Call

PACK

Fire Safety

PACK

Eight Call

PACK

Fire Safety

PACK

Four Call

PACK

Eight Call

PACK

Fire Safety

PACK

Eight CallEight Call

Four Call

PACK

Eight Call

PACK

Fire Safety

PACK

Eight Call

PACK

Fire Safety

PACK

Four Call

PACK

Eight Call

PACK

Fire Safety

PACK

Fire SafetyFire Safety