CONNECTIONS News from the world-class business campus

Excellent workforce andlifestyle give ShannonRegion competitive edgeThe availability of a quality workforce holds the key to theShannon Region’s strong global impact on the aviationsector currently, according to the head of a Westpark-basedfirm that celebrates 25 years in business this year.The excellent labour pool, coupled with the region’s strong appeal as a lifestyle location, are alsokey selling points that can pave the way for a significant expansion of the sector in future years,said Julie Dickerson.

South African-born Ms Dickerson is Managing Director of Shannon Engine Support (SES), whichis a leading global player in commercial aircraft engine leasing (see separate article).

“The Region has developed an incredible level of expertise and experience in the aviationsector as a result of the pioneering work of companies such as GPA and GECAS,” said MsDickerson.

She also praised the efforts of educational institutions, such as the University of Limerick, andaircraft maintenance firms like Shannon Aerospace in nurturing highly qualified graduates andapprentices.

“A rich talent pool of aviation-related skills, ranging from financial services to aircraftmaintenance, has been assembled. In the aircraft leasing sector alone, you have financial,legal, taxation, sales, technical and other experts employed,” Ms Dickerson added.

The excellence of the region’s labour force, not just in aviation but also in engineering, biomedical and other sectors, is something that merits beingpromoted strongly.

“So too does the appeal of the West of Ireland as an ideal place to live, work, bring up children and enjoy wonderful amenities in a rich communityenvironment,” the SES MD stressed.

Westpark-based SEScelebrates 25thanniversary

Celebrating 25 years in business this year, Shannon Engine Support (SES) specialises incommercial aircraft engine leasing, particularly of the CFM product line.

Located at Westpark Business Campus since 2008, SES experts manage a portfolio of CFM56engines, comprising its owned fleet and those owned by third-party investors. Together, theseengines support more than 120 different airlines, MROs and aircraft lessors worldwide.

Technical support, logistics, storage and maintenance of the SES pool of engines are provided bystrategic alliances with airlines and MRO shops around the world.

Airlines lease some or all of their spare engines for increased operational and financial flexibilityand, in response to that demand, SES offers a number of engine leasing options, from short-termproducts and customised programmes to more standard operating lease products.

“Our unique selling point is that by continually investing in a high-quality asset class like the CFM56and developing an expert team, we’ve built up both the scale and experience to deliver the mostefficient solutions, irrespective of airline fleet size,” explained Susan Keating, Senior Vice-PresidentSales & Marketing with SES.

SES is a wholly owned subsidiary of CFM International, a 50/50 joint venture between GE andSnecma (Safran).

Julie Dickerson,Managing Director of Shannon Engine Support

(SES)

Why have companies likePart M Aviation opted forWestpark’s Global BusinessCentre to enable them togrow? See Pages 2-3.

Read about Pepper’s impressivestart at Westpark on Page 4.

NEWS ALERT…U.S. cloud computingcompany, Arista Networks, hasset up its international HQ atWestpark – the next edition of‘Connections’ will have fulldetails about the latest arrivalon campus.

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Offering a menu of supports and onsite facilities, Westpark’sGlobal Business Centre is a hothouse of business growth.Over the past few years, numerous Irish and multinational enterprises have availed of flexiblepurpose-designed office accommodation and wide-ranging back-up assistance to grow theirbusinesses.

Companies like CAE Parc Aviation and Part M Aviation have availed of the Centre’s uniqueoffering to develop their operations to the point where they were in a position to occupy theirown customised units within the campus.

Aside from 10,000 sq ft of dedicated, serviced office space with flexible options to suit individualneeds, the Westpark facility provides easy and immediate access to:

• Extensive conference and meeting facilities• State of the art global ICT connectivity• Other world-class campus facilities, e.g. restaurant, landscaped parkland, Facility

Management• Networking opportunities with other like-minded campus companies• Direct links to educational and training resources• Access to state industrial promotion and other agencies• Ease of doing business - one location/contact point

U.S. - EUROPE COLLABORATIONProlimax - MBX link-upA new partnership between American-headquartered MBX Systems and Westpark-based Prolimax enables the U.S.company to deliver to its expanding European customer base.

MBX Systems designs and manufactures custom server appliances for original equipment manufacturers (OEMs) and independentsoftware vendors (ISVs). The partnership will enable OEMs and ISVs with hardware program requirements to provide top-tier service toend customers in Europe as well as in North America without dual-sourcing appliance manufacturing on both continents.

From its base at Westpark, Prolimax will also handle distribution and reverse logistics services, including cross-shipping, for MBXcustomers. It will assume responsibility later this year for EU returns’ diagnosis and repair, Tom Hogan, Director, Prolimax said.

Carl Nothnagel, MBX Director of Operations said: “Partnering with Prolimax allows us to duplicate our U.S. service capabilities in Europe ina reliable and seamless manner.”

Seamless expansionby Part M AviationWestpark-based Part M Aviation Ireland Ltd has availed of the flexibleaccommodation options on the campus to move into its owncustomised office suite.

The company has recruited additional staff and expertiseto meet the continued growth of its client base. This hasresulted from increased demand for its ApprovedContinuing Airworthiness Management Organisation(CAMO) and technical representation services worldwide,plus plans to add complementary Part 21 Design Organi-sation services to its portfolio.

“Our goal is to build a reputation of excellence within theindustry. We are delighted that our expert services are ingrowing demand,” said Mike Byrt, (pictured), Continuing

Airworthiness Manager.

Clients includeairlines, aircraftand enginelessors, andbusiness jet ownersin Europe, Russiaand South America.The company recently supported delivery of a newlymanufactured G280 Gulf Stream jet.

“We also currently have a number of vastly experienced staffin Russia who are ideally situated to cater for our client needsin this key geographic region,” Mr Byrt added.

Part 21 Design Ireland Now the company is extending its range of aviation-related services to include aircraft design and modifi-cation services for commercial and business jets. A sisterentity, Part 21 Design Ireland Ltd, has been established toprovide approved repairs and changes associated withinteriors, minor avionics work and designs associated withaircraft transitions.

Approval for Part 21 Design Ireland from EASA is currently progressing and is expected to be inplace at the beginning of 2014. Heading this group is Mick Malone, who has had extensive seniormanagement experience in major international MRO companies, such as Lufthansa Technik andMubadala Aerospace.

One

Sto

p Shop Solutions & Services

ICTInfrastructure

CampusSupport Services

Education/Training

FlexibleOptions

FacilityManagement

CustomisedOfficeSuites

TurnkeySolution

Prestigious/Strategic Location

Networking/Collaboration

Work/LifeBalance

TravelHelpline

Aero InspectionInternational

ElsevierIreland

LufthansaTechnik

ULearningSkillnet

SEKO

BridgeAviation

Global ID

Aerofuels

SmartProcurement

Symantec

Pharmaconex

Current Occupants: Fusion of S

ectors

/Typ

es

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Enterprises thrive at Westpark’sGlobal Business Centre

The start-upexperience“Our initial serviced unit wasperfect for our needs when weset up two years ago. However,once we had out-grown thisspace, Westpark managementfacilitated in every way ourseamless transfer to a new 1,500sq ft self-contained suite, with itsown meeting room, customised toour specific needs in a matter ofweeks.”

Mike Byrt,Continuing AirworthinessManager, Part M Aviation

The multi-national view

“The facilities provided at

Westpark Business Campus for

enterprises at all stages of

development, such as the Global

Business Centre, are most

valuable. It is very helpful to have

ready access to business

promoters offering a range of

complementary services."

Julie Dickerson, Managing

Director, Shannon Engine

Support (SES)

The Concept“By its nature, the Global Business Centre is designed to be a constantly changing and

dynamic facility where clients regularly emerge from the process to occupy their own larger

units and are replaced by new arrivals, such as Elsevier Ireland, the latest tenant.

“When firms set up here, they know from the start that they can readily avail of specially

designed and fitted-out office suites to meet their expansion requirements.”

Margaret O’Looney,

General Manager, Westpark

GLOBAL BUSINESS CENTRE

To find out more about locating inWestpark Shannon, visit:

www.westparkshannon.comContact:

T: +353 (0) 61 479111F: +353 (0) 61 479899

info@westparkshannon.com

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Pepper Asset Servicing, the Australian-headquartered financial services company, hasreported significant progress since establishinga key operations hub at Westpark BusinessCampus earlier this year.

The company occupies a 13,000 sq ft customised officesuite at the campus where approximately 110 people arecurrently employed.

“When we sought a suitable base from which to supportour ambitious growth plans in Ireland and Europe,Westpark offered the ideal solution. Our experience to datehas certainly confirmed that we made the right choice,” saidPaul Doddrell, Pepper’s Chief Executive in Ireland.

Pepper has installed a new operational platform as part of the overall investment at its Westpark facility, which will significantly enhancethe range of support and services offered to its commercial and mortgage customers.

“The excellent facilities at Westpark, have enabled us to hit the ground running. We were able to avail of a complete turnkey solution thatincluded advanced IT infrastructure, office design and fit-out plus customised meeting rooms and canteen facilities,” said Mr Doddrell.

Saying that Pepper plans to expand its operations in Ireland and Europe in the coming years, Mr Doddrell said the Westpark facility has abuilt-in capacity to add another 100 positions, if required.

Since establishing in Ireland in September 2012, Pepper has won several new contracts to manage and service significant commercialand residential loan portfolios and assets.

The company is a leading provider of third-party loan portfolios, as well as asset management and advisory services spanning a range ofasset classes, including residential and commercial mortgages, auto finance, unsecured loans and equipment finance.

Pepper on track forgrowth at Westpark

CHECK OUT WESTPARK ONYOUTUBE

A brand new video, highlighting in dramaticfashion, the extent and scale of Westpark

Business Campus as a world-class businesslocation can now be viewed on YouTube

www.youtube.com/watch?v=-RwYI5hnxO8

It can also be accessed through the Westparkwebsite:

www.westparkshannon.com

Patrick Tuttle, CEO and MD of Pepper Group (centre), Paul Doddrell, CEO Pepper AssetServicing Ireland (4th from right) and Fraser Gemmell, Pepper Europe (2nd from right)pictured with the Pepper Asset Servicing Senior Executive team in Ireland (from left):

Cameron Matthews, Patricia Dardis, Brian Berg, Grainne Naughton, Orla McCarthy andChris Helme as the company launched its new offices at Westpark.

Developing closer ties...Westpark companies linked up with key contacts and influencers from theregion at a Summer Barbecue held on the terrace of Building 4000, the latestin a series of regular campus networking events.

“Connections” is a publication of Westpark Shannon Limited,the developer of Westpark Business Campus.

Note: While every effort is taken to ensure the accuracy of this publication,no liability is accepted for error or omission.

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Catering for the barbecuewas provided by SageRestaurant.A delicious selection ofseasonal dishes is nowavailable in Sage, which isopen to the general publicas well as campuspersonnel.

Pictured (right) above (from left): Peter Keogh, KeoghSomers Accountants; Gordon Kearney, Director, Limerick

Chamber of Commerce; Pat Kearney, Rooney Auctioneersand Brian O’Connell, Managing Director, Westpark

Shannon.