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Ref - LCNP-EN31-PUB-LET-RFL-00005

5 September 2014

Dear Resident

Platform works at West Hampstead London Overground station

Further to our previous letters regarding works at West Hampstead London Overgroundstation, I would like to update you on progress and how the next phase of works will becarried out.

Since we commenced our main construction work in June we have successfully removedover six hundred tonnes of earth from the rear of the platforms, and have installed aroundthirty metres of steel sheet piles that will support the embankment behind Platform 2. Thissection of the retaining structure will be completed this weekend. Future construction workswill continue with more sheet piles to be installed along the length of Platform 2, and theconstruction of new platform extensions in preparation for the introduction of 5 car trainservices next year.

There has been a short break in our weekend works over the last month and I want to adviseyou that we will be restarting weekend works on Sunday 7

thSeptember, and will continue

until the end of December 2014.

As the worksites are adjacent to the live railway, we will need to carry out the majority of

work onSundayswhile train services are not running and power to the railway is switchedoff. Work will start early in the morning and continue throughout the day (i.e. approximately00:30-20:00). We will not be working every Sunday; however there will be periods whenwork takes place over consecutive weekends during the construction period mentionedabove. Subject to local authority approval there may be occasions where we need to carryout works at nightMonday Saturday between 01:00 05:45 while passenger services

are not running and power to the railway is switched off. This is to ensure the safety of oursite team.

The remainder of the platform works will be carried out from Monday Saturday on anintermittent basis until the end of December 2014. Working hours are from 08:00

18:00 (with an hour either side of these times to set up and close down the site).

All staff will be reminded to be considerate to those living nearby and every effort will bemade to keep disturbance to a minimum. Noise monitoring equipment will also be used toensure we stay within the levels agreed with the local authority.

Impact on London Overground services

The ongoing platform extension works across the network will result in either no, or onlya partial, London Overground service between Richmond and Camden Road on someSundays in the coming months. Information is provided on posters at stations, on Twitter@LDNOverground or on the TfL website atwww.tfl.gov.uk.

The first longer trains will be introduced on the Highbury & Islington to New Cross/Crystal

Palace/West Croydon/Clapham Junction routes from the end of the year, followed by theRichmond/Clapham Junction to Stratford route by the end of 2015.

http://www.tfl.gov.uk/http://www.tfl.gov.uk/http://www.tfl.gov.uk/http://www.tfl.gov.uk/

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If you have any questions about the construction programme you can contact us atenquire@tfl.gov.uk (please quote Overground capacity) or for urgent queries you can call the24 hour Community Relations Helpline on 0343 222 7878.Information is also on the TfL

website atwww.tfl.gov.uk/overgroundcapacity .We will contact you again to update you asour works progress.

Please accept my apologies for any disruption you experience and thank you in advance foryour patience during these important improvements.

Yours faithfully

Rob Kirby

Project Manager

mailto:enquire@tfl.gov.ukmailto:enquire@tfl.gov.ukhttp://www.tfl.gov.uk/overgroundcapacityhttp://www.tfl.gov.uk/overgroundcapacityhttp://www.tfl.gov.uk/overgroundcapacityhttp://www.tfl.gov.uk/overgroundcapacitymailto:enquire@tfl.gov.uk